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The Terrace at Chestnut Hill

495 E Abington Ave, Philadelphia, PA 19118

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The Terrace at Chestnut Hill community exterior
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16 Photos available
3 Floor plans
3 Floor plans available
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street view of The Terrace at Chestnut Hill
Susan - Loved one of resident/client
5.0
The Memory Care Problems Were Solved

The everyday staff have been kind, attentive, and caring. [name removed] is excellent and very accessible and her attitude is so positive and enthusiastic. This sets the bar high for the rest of the staff to be care forward towards the residents. [name removed] has always been accessible to answer my questions. The staff make sure to participate with the residents and they are well trained. The nursing staff are well trained, and have always been attentive towards the residents and families. They were very helpful during the transition of prescriptions being sent from the doctor office to the community. The maintenance staff keeps the community very clean. Singing, arts and crafts, field trips, cocktail hour, and more are some of the activities for the residents to participate in. There are family days which is very nice as well.... Read more

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About the facility The Terrace at Chestnut Hill

Nestled in historic Chestnut Hill inside Philadelphia, Pennsylvania, you'll find our welcoming community. We provide assisted living services like personal care and memory care, all within our beautiful, stone mansion that is positively rich with history. Built in 1865, we’re formerly owned by the president of the Franklin Institute. Here, we’re accustomed to celebrating life and welcome you to experience moments of joy, new friendships, and continuous exploration.

Our sunlit spaces, filled with wingback chairs, tiered chandeliers, and Tudor-style elements, enable residents to feel pampered in a cozy, home-like environment. Walking paths braided throughout our grounds allow residents the opportunity to exercise, enjoy the sunshine, or watch for famous Philadelphia bird species. Our community’s design is uncomplicated, providing all residents with a sense of peace and familiarity. We can’t wait to welcome you to The Terrace at Chestnut Hill, where a lifetime of happiness awaits.

Community Amenities and Services

At The Terrace, we strive to ensure a comfortable, worry-free lifestyle for residents and their families. You'll find a team of kind-hearted and dedicated staff, all ready to serve with the utmost care to help create memorable experiences for all to enjoy. Be enriched. Be inspired. Be WOW-ed with our...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Terrace at Chestnut Hill is a community within Bridge Senior Living properties. See all Bridge Senior Living communities.

Pricing for The Terrace at Chestnut Hill

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Terrace at Chestnut Hill

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Protestant Services
Catholic Services

Reviews for The Terrace at Chestnut Hill

3.7

(57 reviews)

Write a Review

Cleanliness

3.9

Care services

3.7

Staff

4.2

Meals & dining

3.8

Activities

3.8

Value for cost

3.7

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1-20 of 57 reviews
5.0
July 20, 2022
Rick - Toured community
Verified Review
tour review

Our family had an in person tour and we did really like The Terrace, it was a great overall experience


5.0
May 31, 2022
Susan - Loved one of resident/client
Verified Review
The Memory Care Problems Were Solved

The everyday staff have been kind, attentive, and caring. [name removed] is excellent and very accessible and her attitude is so positive and enthusiastic. This sets the bar high for the rest of the staff to be care forward towards the residents. [name removed] has always been accessible to answer my questions. The staff make sure to participate with the residents and they are well trained. The nursing staff are well trained, and have always been attentive towards the residents and families. They were very helpful during the transition of prescriptions being sent from the doctor office to the community. The maintenance staff keeps the community very clean. Singing, arts and crafts, field trips, cocktail hour, and more are some of the activities for the residents to participate in. There are family days which is very nice as well.


0.5
April 11, 2022
anonymous - Toured community
Verified Review
Tour experience

I would not recommend this facility. We showed up and outside there were cigarette butts all over. It was filthy when we went in and the tables were all sticky and it smelled like urine. We saw the room and it was very tiny and only had one small window so it was practically dark. Everything is an add on price. We did not see any residents while touring and we found the person we spoke with to be unprofessional.


5.0
February 24, 2022
Sharon - Loved one of resident/client
Verified Review
The perfect place when your loved one can't be in their own home.

From the first time we went and visited to after my family member was placed, The Terrace was amazing. [Name removed] the Executive Director took us under her wing like we were a family member, as did the rest of the staff. I would tell anybody - and in fact I already have - if you need a place, Terrace at Chestnut Hill is the place to go.


3.0
January 13, 2022
Anonymous - Loved one of resident/client
Verified Review
Come See For Yourself, and Check it Out for Yourself, Ask a lot of Questions

There has been a change in chefs and this has caused some inconsistencies in the food from my understanding. There is a full calendar of activities for the residents to participate in, if they choose to. I would encourage you to visit and visit with the residents to see if this would be a good fit for your loved one.


5.0
December 1, 2021
anonymous - Loved one of resident/client
Verified Review
My Review of The Terrace at Chestnut Hill

I was looking for a place that could help with my loved one's care needs, and I think he is getting good care here. I like the building itself, and the location is wonderful. He enjoys the outdoors and nature, and the facility provides that very well for him. It's clean. I like the fact that I'm able to have conversations with the staff, and they provide me with good answers. The staff are very responsive, respectful, and genuinely helpful. They go out of their way to help whenever they can. I think that they're paying attention to my loved one and his needs, and they do a good job. Whoever is in the kitchen is doing a good job with the food as well, and my loved one is lucky to have that provided to him. It's certainly a worthwhile place to take a look at.


5.0
November 11, 2021
April - Loved one of resident/client
Verified Review
So far so good, happy with where he is at

The family is happy when we go to visit our loved one, we know he is being treated well. So far based on our experience we would recommend this community to others. For our first impression it was nice to see how attentive the workers are towards their clients.


1.0
September 22, 2021
Anonymous Family member - Loved one of resident/client
Do your homework on this place

For a place that has 105-122 capacity, the are not bringing in many new residents. Not many visitors to participate in activities. If you do place your loved one here, you must check on them ALOT!!!! The building is nice, but there were constant problems with the Executive Director regarding issues of communication and accountability. We had to file a complaint with the Center For Aging and the Pa Attorney General's Office. If you look at their Facebook page, it's the same people in every picture. They have potential but based on a family member's stay there, I would never recommend them unless the Terrace was in a family's price range....


5.0
September 20, 2021
anonymous - Toured community
Verified Review
Our Tour Experience

We had tours at several different communities, and they were all great. The folks at The Terrace at Chestnut Hill did a great job with our tour. They answered all of our questions. Nothing was held back. They were very honest and forthright.


5.0
June 8, 2021
anonymous - Loved one of resident/client
Verified Review
An Ecellent Place for Caring

For our loved one, it seems to have worked out. It's always clean there, and the staff is pleasant. Our loved one has no complaints.


5.0
April 19, 2021
Gail S-S - Toured community
Verified Review
Our tour experience

They were awesome. I liked the way that it was set up. It was very clean and tidy. The people were courteous. The cost was a little bit higher here, but this was my first choice. My loved one knew people at a different place though, so she chose to go there.


2.0
March 30, 2021
anonymous - Loved one of resident/client
Verified Review
Our experince with The Terrace

I would tell others that the administrative staff I worked with were excellent and very responsive. But the medical side of it, I did not think he got the quality of care that he needed while he was here. I do know they have new staff but it is taking time for them to rebuild what was lacking. I was not pleased with our experience but I would tell others to check it out and decide based on your loved ones needs are.


3.0
March 22, 2021
DI - Loved one of resident/client
Verified Review
our experence for our father

The price is right and you get what you pay for. Communication is pretty good between the staff and the family and they do return calls quickly. I would recommend this community to others if the price is an issue for your family


2.0
October 1, 2020
anonymous - Toured community

[date removed] spoke with [name removed]. Personal care home - provide all meals, transportation, they have all activities - GENESIS is OT and PT provider. Visiting physicans, room cleaning once a week, outdoor space - big terrace, figure 8 walking space, green space, vegetable garden maybe coming, they have 24 hour a day care givers and medication technicians, if care staff not there they call 911, they are hiring 2nd nurse from 3-11 with goal of having 24 hour nursing down the road. They take trash every day and make bed like a hotel. $ 3400 per month up to $ 4400 per month. 5 levels of care $ 500 to $ 2300. She has to get her own cable TV set up. She has to get Comcast set up. have WIFI. 70 personal care apts. and 45 memory care side residents. 103 total apartments. Sides are separate usually.


2.0
August 26, 2020
Isaiah - Loved one of resident/client
Verified Review
Don't Let the Downstairs Fool You

The downstairs of the community was always clean, when you went upstairs it wasn't clean to the hallway wise. The residents' room wasn't clean. I found my mom with human feces on her, with a breakfast tray next to her. Everything is good, except for the memory care. You don't have any single room, and the community told me they could handle memory care. She is then put in a room with another person. Her stuff was with the other resident in the room. The price went up, and there was no place for family in the room. The room always smelled like urine because of the roommate. When my mom had a TV because the beds had to be side by side, and my mom couldn't see it. The rooms were small. The staff was overworked, and had more rooms than they could cover.


1.0
September 25, 2019
Carla Cooper - Toured community
Mom is worse than when she arrived

Our mom came here in Feb 2019. She has dementia, but medication has helped her manage her behavior. She walked, talked and danced when she came in February. She was in Personal care, but enjoyed going to dances in Memory care. She started using a walker early April and then she fell later in April. She was first sent to the hospital and then to rehab. That's when we learned she suffered muscle weakness due to lactic acidosis because she laid on her side for a long time. In rehab she walked with a walker, but with someone behind her, as she feared falling again. She came back to personal care at the Terrace in early May, but we all agreed she needed to move to memory care for full care. New mgt took over mid June. Things started to go downhill. Staff not responding to phone calls, concerns, etc. Our mom shared a room, as this was all they had in memory care. Finally in early August she moved into her own room on a different floor. That's when the new floor's aide noticed she had a blister, covered with a band aid. We knew nothing about it. No real explanation given. Our mom became incontinent because she would call for bathroom assistance that didn't come in time. We would find urine drenched clothes in her hamper. Urine stained sheets on her bed. She doesn't even try to walk anymore, just stays in her wheelchair. On [date removed] my sister and I were both visiting. We assisted our mom to the bathroom and saw she had a bedsore. I went to get the nurse in charge and the memory care director. Both said they knew nothing about it. How can that be? Our mom has full care. Someone is bathing her, dressing her, changing depends. We called the new Director that day. When she finally called back she was defensive and rude. I waited until Friday for her to follow-up. She didn't, so I called again. She called back and had no info as to how this happened. Finally Wound Dr came that Monday and said she has a stage 2 bedsore. That blister we saw in August was stage 1. He had to debride the area and gave treatment instructions. This is so not a place to put your parent. Our mom went from walking and dancing, to a fall that left her scared to walk, then a bedsore, dirty linens and weight loss. I would never recommend this place to anyone.


4.0
July 4, 2019
anonymous - Toured community

I liked the small community for my mom. Less confusing for her. Like that some of the staff had longevity there.


4.5
June 6, 2019
Barbara/CareCoordinator - Loved one of resident/client
A Memory Care Worth Taking a Look At

I see real efforts from the staff in Memory Care to address the residents' individual needs.

Response from The Terrace at Chestnut Hill

June 17, 2019

Barbara, thank you for your review. We take great pride in our staff who help ensure that each resident has the best experience.


5.0
May 12, 2019
anonymous - Toured community

Nice place including staff.Modern and clean

Response from The Terrace at Chestnut Hill

June 13, 2019

Thank you for your review. We take great pride in our staff who help ensure that each resident has the best experience possible.


0.5
November 14, 2018
Joan Branch - Loved one of resident/client
Not for individuals needing special care.

Mom went to the Terrace after coming off of rehab from a fall. Unfortunately after 3 months, she fell and spent 7 days at Chestnut Hill Hospital. They wound up not treating the fall but the multiple bed sores that had been allowed to increase and get worse while at the Terrace, one so bad it had to be operated on. Overall, the terrace is okay if your love one doesn't need special care.

Response from The Terrace at Chestnut Hill

June 13, 2019

Thank you Joan, for giving The Terrace at Chestnut Hill a review. Our top priority is to create an active and safe environment for our residents. If you have any additional questions or concerns, please call us at [removed].

Neighborhood around The Terrace at Chestnut Hill

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Frequently Asked Questions about The Terrace at Chestnut Hill

The Terrace at Chestnut Hill offers Studio and Semi-Private. Learn more.

The Terrace at Chestnut Hill has received an average review rating of 3.7 based on 57 reviews. See all reviews.

Call (215) 247-5307 to reach a resident at The Terrace at Chestnut Hill.

To reach a resident at The Terrace at Chestnut Hill call: (215) 247-5307



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To conduct a complete investigation, seniors and their families should:

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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.