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HarborChase of South Portland

25 Country Club Rd, Portland, ME 04106

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HarborChase of South Portland indoor common area
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street view of HarborChase of South Portland
Anonymous - Loved one of resident/client
4.0
Perfect Place For Mom

Very attentive to my loved, one every time my mom falls they have openly communicated with me. They are very open and honest with what is going on with my loved one. I would recommend them highly. The residents get 3 meals a day, they have choices to choose room and have the option to eat in their room or in the dinning area.... Read more

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About the facility HarborChase of South Portland

At HarborChase of South Portland, highly trained and experienced care associates provide a continuum of care services — ranging from assisted living to memory care — so residents can gracefully age in place, even if their needs change over time. Nurses and associates are on-site 24 hours a day, providing personalized care that is tailored to individual needs.

There are two neighborhoods that are specifically designed for memory care — The Sound and The Cove. The Sound specializes in caring for those with mild dementia, while The Cove provides advanced memory care and dementia services. Care associates are specially trained and collaborate with residents’ families and physicians to create a care plan that not only fulfills the resident’s unique needs, but encourages their independence and growth, as well.

This community is located just a few miles from Fore River and features contemporary, modern common areas and amenities. The culinary team prepares three restaurant-style meals a day, and a Life Enrichment Program offers a vast array of daily activities and events. Residents can participate in a guided fitness class or simply relax around the large fire pit on the outdoor patio.

Every day is the best day ever at HarborChase of South Portland!

State Licensing...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
HarborChase of South Portland is a community within Harbor Retirement Associates LLC properties. See all Harbor Retirement Associates LLC communities.

Pricing for HarborChase of South Portland

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at HarborChase of South Portland

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Golf Course or Putting Green

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews

for HarborChase of South Portland
3.8(17 reviews)
Write a Review

Cleanliness

4.6

Friendliness

4.5

Meals & Dining

4.3

Care Services

3.6

Activities

3.8

Staff

4.4

Value for Cost

3.4

Overall Experience
6
7
1
2
1
Date Submitted
11
17
17
Reviewer
0
14
3
0
Care Received
7
0
0
1-17 of 17 reviews
Sort by

2.0
Susan L Gendron - Loved one of resident/client
Memory Care
November 22, 2022
Horrendous Experience

I thought we found a perfect place for my Mom and Dad, who both needed memory care. We moved them from SC, and on [date removed], after already furnishing two rooms and gathering all of the paperwork, I sat with the director of marketing, to sign the contract. She went through the contract mentioning EVERY cost that was above and beyond the monthly fee, including small fees that were valid and acceptable. When we got to the signature page I signed my name and felt a huge relief. I started to pay the amount for the first month, and AS I PUT MY PEN TO PAPER, She said “Don’t forget to add the non-refundable entrance fee!” It was an ADDITIONAL $[amount removed]. I said right away that she had never mentioned the fee. She was very dismissive, and I quote “Oh, it’s in the contract like....three times”. I spoke with the Executive Director. She was apologetic and promised that she would speak with the corporate office.. Never been able to reach her again. See my other reviews for more.

Cleanliness

1

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

4

Value for Cost

1


4.0
Anonymous - Loved one of resident/client
Independent Living
November 8, 2022
Verified Review
Perfect Place For Mom

Very attentive to my loved, one every time my mom falls they have openly communicated with me. They are very open and honest with what is going on with my loved one. I would recommend them highly. The residents get 3 meals a day, they have choices to choose room and have the option to eat in their room or in the dinning area.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


4.0
Anonymous - Toured community
Assisted Living
November 2, 2022
Verified Review

I toured this facility and it is beautiful inside and out, nice wide hallways, clean, friendly staff. It's definitely more expensive than a lot of other places in the area. But it was very nice!


2.0
anonymous - Loved one of resident/client
Memory Care
October 12, 2022
Verified Review
A beautiful warehouse

This review is for the memory care side of the facility. I think they need to provide more transparency about the price. The policy that any fall requires the residents to be taken to the ER by ambulance is a terrible policy. My loved one fell 3 times in the first week because they weren't watching closely. Each time the ambulance ride costed $295 each way. That was $1500 I had to spend in the first week. If that kept happening, it would have become even more experience. When I found out about the policy, I immediately started looking at other places. The facility is beautiful, but the upstairs felt like a warehouse. I did not see much interaction between staff and residents. They had a small TV in the TV room and it was old remotes that I could not even figure out myself. All in all it was not a good experience. If your loved on is a vet, please check out the VA home. It is a totally different experience.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

2

Staff

4

Value for Cost

1


5.0
Colin - Loved one of resident/client
Memory Care
October 7, 2022
Verified Review
Great facility

For someone looking for light assistance or moderate help, I think it is an amazing facility. My loved one does need the highest level of care so my opinion is a bit jaded, but they really have been wonderful. It is a brand new facility and is super clean. The staff really are helpful, [name removed]] the admissions director especially was amazing and made the whole move in process easier. I would absolutely recommend HarborChase of South Portland to other families.

Cleanliness

5

Friendliness

4.5

Meals & Dining

5

Care Services

4.5

Activities

5

Staff

4.5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Memory Care
September 13, 2022
Verified Review
I would ask for better personal care

The staff is great here, I really like them. They work very hard. The facility is clean. They provide good meals. They do offer a good variety of activities. I especially like that they take the residents outside on the deck for exercise. They have live music performers come in and Zumba class. My sister really enjoys the music from both. The memory care unit really seems to be short staffed, though. We've had to call about a couple of concerns and the response time is not timely. My sister's room is pretty clean, but could be better. Especially the shower. They do have a hairdresser that comes in and offers services for an additional fee, if you'd like. She called and introduced herself when my sister first moved in. She offered her services, but we declined as we felt it wasn't needed. We've had a couple issues with the finance office that we are still trying to get worked out. We've been charged for salon services (which we had already declined) twice so far, so we had to call about that and are still waiting. Also, the facility offered to pay for the moving company/expenses when we moved her in. The day of, the moving company didn't want to wait for payment and the business office said it's something they pay but not the day of. We ended up paying for it out of pocket and were told by the finance office that we'd be reimbursed, but are still waiting on that reimbursement also. I don't want it to seem like I'm giving a bad review or don't recommend them. I just want people to be aware of the issues we've had so that it might help them. Overall, I would recommend the facility for assisted living, but probably not memory care. Mostly due to the short staffing.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

3


5.0
anonymous - Toured community
Assisted Living
September 12, 2022
Verified Review
Tour experience

We had a very good tour experience with HarborChase of South Portland - it just ended up not being the right fit for my loved one. The staff were all great but it just came down to what my loved one felt most comfortable with and another facility seemed to fit the needs just a bit better. She also wanted to stay close to where she grew up so the location played a factor in the decision as well.


4.5
Anonymous - Loved one of resident/client
Memory Care
August 9, 2022
Verified Review
Beautiful facility - definitely designed for people with deteriorating memory issues

For the memory care: if you're loved one is capable of taking care of their own space for the most part, then it's a good fit. They do not seem to go in and make sure my mom has showered everyday. She forgets to, which is why she is in memory care - so that's one of our bigger complaints. Other than that, her room is clean, but that may be on account of herself. They do make sure her she's getting her meals and medication(s), but the hands-on care may be a result of my mom refusing care. For the most part they are taking good care of her.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
July 15, 2022
Verified Review

They are good, again are working on turnover and once situated will be a much better place. They are doing great job with taking care of my dad.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

4

Value for Cost

4


1.0
anonymous - Loved one of resident/client
Memory Care
July 8, 2022
Verified Review
Did not meet expectations - would not recommend

They were short staffed and therefore could not handle the memory care residents and unfortunately our loved one got the brunt of it

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

1

Activities

No data collected

Staff

5

Value for Cost

1


5.0
anonymous - Loved one of resident/client
Assisted Living
June 6, 2022
Verified Review
HarborChase of South Portland review

Our experience so far with HarboChase has been really good and one of the special things about this place is they allowed our loved one to bring their dog. They have been very supportive of this decision, the staff will help walk the dog and even use the dog for therapy occasionally. It is a little expensive because when you need additionally services it can be a little costly

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

4


4.0
Anonymous - Toured community
Assisted Living
May 25, 2022
Verified Review
Tour of HarborChase

I toured HarborChase and had an average experience. The community had not yet opened, so I wasn't able to see the actual property. Instead we saw a mobile "model" with pictures of a different resort. It was a lot of glam and the price reflected that. It was a bit outside of our budget, but I believe that's mainly because of how "fancy" it is.


4.0
Patrick - Loved one of resident/client
Independent Living
May 18, 2022
Verified Review
Waiting for the potential to arrive

This is a beautiful facility and being new they are currently understaffed. The staff that they do have are not as responsive due to the under staffing as we feel they should be. We are hoping that once they have more residents in the community that they will be more efficient and responsive to our needs. It can be very difficult to get any type of communications answered in the community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

4

Value for Cost

4


3.0
Anonymous - Loved one of resident/client
Assisted Living
April 6, 2022
Verified Review
HarborChase A Good Option for Assisted Living

The community is suffering from growing pains; however in general they are good. They are working on staffing up the community, currently there is not enough staff to care for the residents, especially on the weekend. There was a change in the Executive Director, and it wasn't announced to the families or residents, and this wasn't a good business decision in my opinion. The staff are readily available to speak to family about our questions or concerns. The food is so much better than a prior community that my loved one was at. It is comparable to a three or four star hotel. It may be a little too salty for some. The monthly fee includes housekeeping, linen washing, and there are points for meals. There is supposed to be a physician that comes to see the residents once a week, so far I have only seen a physician's assistant for my loved one. I feel the moved in process was flawed. The communication from the sales person I had been dealing with and what ended up happening once we got there, there was a disconnect for us. It felt like stringent rules and times. We were kind of juggling things to fit HarborChase's schedule. I wasn't greeted well, neither was my loved one. It took a couple weeks for my loved one's name to get onto the door.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

4


5.0
Francis Q - Loved one of resident/client
Memory Care
April 5, 2022

this is a new facility. it just opened up 6 weeks ago. my wife is in the memory care unit. the staff in the unit are caring, giving people. they pay attention to what people need and do what they can to help people get what they need. the staff spend their time with the people. they provided 1 on 1 assistance when needed. they reach out to make people feel supported. my wife is very safe here.


4.5
Frank Quinn - Loved one of resident/client
Memory Care
February 11, 2022
Verified Review
Caring For Your Loved One and The Residents' Families

The staff are giving everything they have. The staff are being hired in to assist the memory care residents which is a new program. The person who is in charge of billing was very helpful in assisting in getting answers to my questions. Day to day the process is working for the community and my loved one. The meals are pheromonal. There are no activities currently happening in the memory care area. [Name removed], the activities director is great! My loved one likes being at the community. It has been a good experience for us at HarborChase of South Portland.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

No data collected

Staff

No data collected

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Assisted Living
December 16, 2021
Verified Review
Our Experience

Our experience at HarborChase has been fine so far, but there has been high turnover of staff. They're having a hard time keeping staff, and I know a lot of it has to do with the pandemic. I've noticed differences in the staff the higher up you get. The day-to-day care staff and their direct manager are very good and very helpful. But once you go higher up, they don’t respond well.


Neighborhood around HarborChase of South Portland

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Frequently Asked Questions about HarborChase of South Portland

HarborChase of South Portland offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

HarborChase of South Portland has received an average review rating of 3.8 based on 17 reviews. See all reviews.

Call (207) 292-3050 to reach a resident at HarborChase of South Portland.

To reach a resident at HarborChase of South Portland call: (207) 292-3050


The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.