2464 55th Street Fennville MI 49408
Bronze National Quality Award
-- Michigan facility recognized by national program
for commitment to quality care --
(Fennville, MI) — LifeHOUSE Golden Orchards has been recognized as a 2013 recipient of the Bronze — Commitment to Quality award for its dedication to improving the lives of residents through improved quality care. The award is one of three distinctions possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The program honors facilities across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities.
'In an age of changing health care, LifeHOUSE Golden Orchards has remained committed to prioritizing quality care above all else,' said Mark Parkinson, President and CEO of AHCA/NCAL. 'This facility is an example of the great things that can be accomplished when we commit to person-centered care.'
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.
The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers' expectations. Bronze applicants must demonstrate their ability to implement a performance improvement system. A team of trained Examiners reviews each Bronze application to determine if the facility has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality award, LifeHOUSE Golden Orchards may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver - Achievement in Quality award.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Great experience! My mother thoroughly enjoyed her stay there. The staff was nice and accommodating; they went out of their way to include my stubborn mother in their activities. I have only ever heard great...
Amazing experience for my mother! She lived there for the last five years of her life and had nothing but good things to say about it! The staff is attentive and considerate. The executive director herself...
There is not one bad thing I could say about this place! The staff was superb, and my grandma constantly raves about the care and activity staff, particularly a young woman named [Removed] who goes out of her...See all 11 community reviews
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