11909 James Street, Holland, MI 49424
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Meals & dining
Value for cost
Independent living didn't have the dining room open. Only have one meal per day. Currently the (noon) meal only has 2 options available. They will be working towards more options. Apartment we were shown was nice. It was on the main floor. Has a kitchen (no frig)? Washer & dryer in each apartment. Month to month rentals. [Fee removed] community fee. Rates increase in February of each year (3-7% increase). Guardian life-line can be used. Gas, electric, garbage, water included. Phone is [fee removed]/month (to keep your current number).
So far our family likes the American House, everything is going good. Our loved one there seems to be really enjoying everything and is happy.
The community had a great activity group and they kept everyone very engaged. Communication between the staff and our family was very good and they kept us well informed and up to date. I would recommend this community to others.
The staff members here are very courteous and helpful. Anytime I need anything, they are right there. It is also a very nice looking facility and very clean, not institutional looking at all. They have been great with communication, they inform me with any updates and are very thorough. I would highly recommend.
Response from American House HollandMarch 31, 2021
Joyce, thank you so much for your feedback!
We think the value was worth it for what we got, sometimes they were understaffed but the staff was just amazing. It was clean and once again the staff really cared for the residents there. We would recommend this community to others.
Response from American House HollandFebruary 15, 2021
Bonnie, thank you for the positive feedback! We appreciate you taking the time to post this review.
It is a wonderful caring environment. The caregivers are willing to help in whatever way they can and are very friendly. The staff keep the family informed at all times. The food the is good and they offer a variety in restaurant style dining, before COVID. They go out of their way to make sure the residents are very well taken care and that the families are included at all times.
Response from American House HollandJuly 13, 2020
Thank you for your 5-star review of our community. We are happy to hear about your experience at American House.
Facility was very clean, and we were greeted by friendly staff. The residence seemed to enjoy being there. The dining room looked more like a fine restaurant setting, much nicer then just a table and chairs. When Mom is ready this is the facility we have choose for our mother.
Response from American House HollandOctober 30, 2017
Thank you for your 5-star review of our community! We appreciate you taking the time to tour with us and we're happy to hear you had a great experience with our friendly staff. We look forward to welcoming your mother into our community. Thanks again for your invaluable feedback.
We toured the American House Holland and it was beautiful and clean. The staff was friendly and knowledgeable. It was just too expensive for our budget.
Response from American House HollandAugust 7, 2017
Thank you for taking the time to tour with us at American House Holland. We appreciate your feedback and wish you the best in your search. Our doors are always open to you!
the food is excellent and care givers are great. apartment meets our needs.
My daughter and I toured several places in Holland looking for assisted living for my Mother. We loved the marketing director, and felt like she listened carefully to our questions and concerns. She answered our questions. My Mom has been there two months and we are really happy with Oak Crest. It was not an easy transition for Mom, but they stuck with her and worked on figuring out how to best help her. Mom loves it there now.
Very nice property. Parking and recreational facilities to far from units for winter. Both parents use scooters the snow would be a problem. Also they prefer larger dinning room.
They're really good but they're not perfect. They were really conscientious about cleanliness and really friendly. It's more expensive than the last place my wife was in but I think it's worth the extra money. The care is great. I used to go 3 times a week but I started going only 2 times a week because they said that might be better. When I get there sometimes they've gone on a bus ride or have done some activity but I don't know how often they actually do that. I am of the opinion that there should be a lot of opportunity for activities. There are 20 residents there and 4 aids that check on them every half hour or so to make sure everything is okay. The house coordinator is very involved with the care. I'm very happy with them.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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