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American House Holland

11911 James St, Holland, MI 49424

8.3
Review score
24 reviews
Add review
8.3
Review score
24 reviews
5 star
67%
4 star
8%
3 star
13%
2 star
4%
1 star
8%
See all reviews
8.5
Review score
2384 reviews
57 facilities
For pricing & availability:
(866) 374-4058
Pricing promotion expiring soon
American House Holland
American House Holland
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66 Floor plans available
American House Holland in google map

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Connie F
-
Resident/client
5.0
Very helpful and friendly staff. I chose American House Holland because it had lots of amenities. Nice setting, close to everything

About the facility
American House Holland

Located in Lake Michigan’s beautiful beach town of Holland, American House Holland offers assisted living, memory care, and independent living services. This uniquely designed community features either a sunroom or a fountain-view patio in every building. There's even a lovely koi pond for residents to enjoy.

Residents in the assisted living and memory care communities receive three healthy meals per day, personal care assistance, medication administration, housekeeping, and laundry. As for those who are fully independent but could benefit from a safe and relaxing environment, American House Holland offers independent living services. Floor plans include one- and two-bedroom villas that are equipped with all the necessary amenities.

In addition to receiving quality care, residents also have access to a wide variety of recreational and social activities, such as planned outings, on-site fishing, and many dining options. They can catch a movie in the theater, visit the wellness spa, get their hair done in the salon, or play some games in the billiards room — all on-site. At American House Holland, the opportunities are endless.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Michigan, visit the Michigan facility search directory.

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for American House Holland

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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at American House Holland

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American House Holland
American House Holland

11911 James St, Holland, MI 49424

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Royal Atrium Inn
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Freedom Village at Holland, a CCRC
Freedom Village at Holland, a CCRC

145 Columbia Avenue, Holland, MI 49423

8.3
Review score
24 reviews
8.3
Review score
24 reviews
5 star
67%
4 star
8%
3 star
13%
2 star
4%
1 star
8%
9.9
Review score
54 reviews
9.9
Review score
54 reviews
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
8.6
Review score
11 reviews
8.6
Review score
11 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
8.0
Review score
6 reviews
8.0
Review score
6 reviews
5 star
33%
4 star
33%
3 star
0%
2 star
17%
1 star
17%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for American House Holland

8.3Review score24 reviews
8.3
Review score
24 reviews
5 star
67%
4 star
8%
3 star
13%
2 star
4%
1 star
8%
American House
8.5
Review score2384 reviews57 communities
Write a review
A Place for Mom has scored American House Holland with 8.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, American House Holland has 24 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.6
Friendliness
4.6
Care Services
4.3
Staff
4.6
Meals & Dining
4.0
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored American House Holland with 8.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, American House Holland has 24 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Best of Senior Living 2023
American House
8.5
Review score2384 reviews57 communities
Logo for American House
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
Connie F - Resident/client
Independent Living
February 2, 2024
5.0
Verified Review
Very helpful and friendly staff. I chose American House Holland because it had lots of amenities. Nice setting, close to everything
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from American House Holland
February 5, 2024
Connie, thank you for the 5-star review of our community! We are happy to hear about your experience at American House!
Anonymous - Family/friend
Assisted Living
November 7, 2023
5.0
We have found the American House community to be very helpful and supportive. I would recommend them to anyone.....
We have found the American House Holland community to be very helpful and supportive. I would recommend them to anyone looking for a welcoming home for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from American House Holland
November 9, 2023
We love to hear about experiences like yours! Thank you for your positive feedback and for taking the time to post this review!
Karen - Family/friend
Memory Care
September 22, 2023
5.0
Verified Review
Highly Recommended
My loved one is currently a resident at American House Holland and we've been very pleased with every aspect of this facility. The staff are always friendly and treat our loved one with such respect. I have witnessed such kindness toward other residents and I know their job is not easy! My loved one's room is always clean. We are totally pleased with everything. I would highly recommend American House Holland to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Holland
September 25, 2023
Karen, your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!
Regret F - Family/friend
Assisted Living
June 20, 2023
1.0
Don't do this to your parents.
This was a place you'd want your parents to be 5 years ago, that is no longer the case. They can't keep employees because of poor pay and poor management. They run out of medications constantly! Food is poor and often is cold by the time you get it. Building Maintenance is poor. Reported multiple times that the dining room chairs were falling apart and finally they fixed one or two of them and the rest of them still are a danger. Constantly had to check if my mother had one of the good ones or bad ones. My mother needed a ride wit her wheelchair down to her meal and she pulled the cord and no one came. I arrived and the call light was on but the alarm for the employees to hear had been silenced. Thank goodness she had not Fallen. Pay more get more.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
1
Activities
3
Value for Cost
2
CB - Family/friend
Assisted Living
May 11, 2023
5.0
Verified Review
Helpful and Accommodating
We picked this community, because I needed a place quickly and they had availability. The staff was great, very helpful, and accommodating based on changing needs. I would recommend to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from American House Holland
May 12, 2023
CB, thank you for the 5-star review of our community! We are happy to hear about your experience at American House!
Anonymous - Family/friend
Memory Care
April 17, 2023
5.0
Verified Review
Very happy
My loved one is a resident at American House Holland. We've been very happy with this facility. The cleanliness is great. The meals and dining and the activities are good. The friendliness and staff are also great. I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from American House Holland
April 19, 2023
Thank you for your positive feedback and for taking the time to post this review!
Ann Logan - Family/friend
Independent Living
March 27, 2023
2.0
Room for improvement
The business office can't get my mum's bill accurate. Mum moved in the [date removed] and her rent increased in January. They have misplaced a check I paid the rent in January but I have proof the check was paid by mum's bank. They have credited her account but check still missing. Mum says the food is awful. She does try to eat it but says it has no real flavor. Huge turnover in staff.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
1
Activities
3
Value for Cost
2
Response from American House Holland
March 31, 2023
Ann, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at yluyt@americanhouse.com to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
anonymous - Family/friend
Memory Care
March 6, 2023
1.0
Verified Review
Would never recommend anybody go here
The nurses and everyday staff were amazing and super friendly, but they were very short handed and cannot handle the care needs that even assisted living residents had. They did not really have any activities provided for the residents so my loved one was often bored. The office staff like the manager [name removed] and admissions person [name removed], you get no communication whatsoever from them. I am still trying to get a hold of them to try and pay my last bill. They lost the cashiers check I gave them. It is impossible to get someone to call you back and talk to you. They also lost her wheelchair. It was the most horrid experience we have ever been through.
Cleanliness
4
Friendliness
5
Care Services
2
Staff
5
Meals & Dining
4
Activities
1
Value for Cost
1
Response from American House Holland
March 8, 2023
Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at yluyt@americanhouse.com to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Rose - Family/friend
Memory Care
October 13, 2022
3.0
Verified Review
A nice facility but overall a little disappointed
We really liked the community itself, it was very clean and the staff were friendly. We cannot speak to the dining service - our loved ones meals were delivered to the room but the meals were good. The staff that were there again were friendly but they were understaffed and unfortunately just wasn't able to meet the expectations we had. Also our loved one was wrongly assessed so we had to do a lot of things for her while she was there
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Value for Cost
3
Response from American House Holland
October 14, 2022
Rose, thanks so much for your feedback. We appreciate you being open and honest with us.
Shari V - Family/friend
Assisted Living
March 23, 2022
5.0
American House
Excellent assisted living facility. Great staff, clean, good food. My Aunt was very pleased with her stay there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Holland
March 25, 2022
Shari, thank you for your 5-star review of our community! We appreciate your feedback.
Debi - Family/friend
Independent Living
March 23, 2022
4.0
Verified Review
a nice community, but communication could be improved
We were promised to be seen by the physician and to have an appointment set up with their podiatrist and neither has happened in the several months our loved one has been there. That to us is very disappointing. We have had miscommunication and mishaps with our loved ones medication and to us that is a big negative and can be detrimental to our loved ones health which is extremely important to us. That needs improvement. They also could improve on their overall communication. Being the primary caregiver, this community we think would benefit from having a newsletter sent out or monthly meetings to bring the families together and to keep them updated with the constant changes going on in todays world. Besides the communication this is a 5 star community.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from American House Holland
March 25, 2022
Debi, thanks so much for your feedback. We appreciate you being open and honest with us. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
E M - Toured community
Memory Care
December 20, 2021
4.0
Verified Review
My Tour Review of American House Holland
No Medicare waiver; however, it had a homey feel to the community.
Response from American House Holland
December 21, 2021
Thank you for taking the time to visit our community! We appreciate your feedback.
anonymous - Toured community
Assisted Living
August 2, 2021
3.0
Independent living didn't have the dining room open. Only have one meal per day. Currently the (noon) meal only has 2 options available. They will be working towards more options. Apartment we were shown was nice. It was on the main floor. Has a kitchen (no frig)? Washer & dryer in each apartment. Month to month rentals. [Fee removed] community fee. Rates increase in February of each year (3-7% increase). Guardian life-line can be used. Gas, electric, garbage, water included. Phone is [fee removed]/month (to keep your current number).
Cleanliness
3
Friendliness
3
Care Services
3
Activities
3
Value for Cost
3
Response from American House Holland
November 1, 2021
Thank you for taking the time to visit our community! We enjoyed meeting you and appreciate the feedback.
anonymous - Family/friend
Independent Living
July 9, 2021
5.0
Verified Review
My review of American House Holland (American House)
So far our family likes the American House, everything is going good. Our loved one there seems to be really enjoying everything and is happy.
Response from American House Holland
November 1, 2021
Thank you for your positive feedback and for taking the time to post this review.
anonymous - Family/friend
Memory Care
April 14, 2021
5.0
Verified Review
a very caring experience at American house
The community had a great activity group and they kept everyone very engaged. Communication between the staff and our family was very good and they kept us well informed and up to date. I would recommend this community to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Holland
November 1, 2021
Thank you for the 5-star review of our community! We are happy to hear about your experience at American House.
Joyce G - Family/friend
Assisted Living
March 2, 2021
5.0
Verified Review
If you need help for a loved one, put them here
The staff members here are very courteous and helpful. Anytime I need anything, they are right there. It is also a very nice looking facility and very clean, not institutional looking at all. They have been great with communication, they inform me with any updates and are very thorough. I would highly recommend.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Holland
March 31, 2021
Joyce, thank you so much for your feedback!
Bonnie Cavin - Family/friend
Memory Care
December 16, 2020
5.0
Verified Review
Highly recommend!
We think the value was worth it for what we got, sometimes they were understaffed but the staff was just amazing. It was clean and once again the staff really cared for the residents there. We would recommend this community to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Response from American House Holland
February 15, 2021
Bonnie, thank you for the positive feedback! We appreciate you taking the time to post this review.
Pam - Family/friend
Memory Care
June 29, 2020
5.0
Verified Review
The best community
It is a wonderful caring environment. The caregivers are willing to help in whatever way they can and are very friendly. The staff keep the family informed at all times. The food the is good and they offer a variety in restaurant style dining, before COVID. They go out of their way to make sure the residents are very well taken care and that the families are included at all times.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Response from American House Holland
July 13, 2020
Thank you for your 5-star review of our community. We are happy to hear about your experience at American House.
anonymous - Toured community
Memory Care
October 25, 2017
5.0
Facility was very clean, and we were greeted by friendly staff. The residence seemed to enjoy being there. The dining room looked more like a fine restaurant setting, much nicer then just a table and chairs. When Mom is ready this is the facility we have choose for our mother.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from American House Holland
October 30, 2017
Thank you for your 5-star review of our community! We appreciate you taking the time to tour with us and we're happy to hear you had a great experience with our friendly staff. We look forward to welcoming your mother into our community. Thanks again for your invaluable feedback.
anonymous - Toured community
Memory Care
July 31, 2017
4.5
Verified Review
Very nice
We toured the American House Holland and it was beautiful and clean. The staff was friendly and knowledgeable. It was just too expensive for our budget.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from American House Holland
August 7, 2017
Thank you for taking the time to tour with us at American House Holland. We appreciate your feedback and wish you the best in your search. Our doors are always open to you!
Viewing 1-20 out of 24 reviews

Amenities
at American House Holland

Healthcare Services

  • Medication Management
  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Meals Provided
  • Low / No Sodium
  • Guest Meals

Room Amenities

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Library
  • Meeting Room
  • TV Lounge
  • Indoor Common Areas
  • Beauty Salon
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Jacuzzi
  • Raised Garden Beds
  • Movie or Theater Room
  • Billiards Lounge
  • Fitness Center

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Activities On-site
  • Live Dance or Theater Performances
  • Gardening Club
  • Birthday Parties
  • Devotional Activities Offsite
  • Holiday Parties
  • Wii Bowling
  • Activities Off-site
  • Live Musical Performances
  • BBQs or Picnics
  • Day Trips and Outings

Neighborhoods
around American House Holland

See what the neighborhood has to offer and what’s nearby:
American House Holland in google map

Frequently Asked Questions
about American House Holland

American House Holland offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored American House Holland 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (616) 604-4474 to reach a resident at American House Holland.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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