Escalante at Draper

As of last week, they still have not taken out the rent t his month, they keep pulling from my loved ones checking account even though they are only supposed to pull out of savings. We have asked a couple of questions about care and documentation of certain items and things that are going on, and that has not been done and it has now been about 2 months. Overall there are just some improvements they could make to better the whole experience.

Overall we have been pleased with Escalante at Draper. It is open, clean, bright, and most staff are friendly. The value for what you get here is great compared to other places that we were looking into. Communication is their biggest downfall and what they could use the most improvement on. Also the access to get in and out of the facility after 7PM as well is very difficult. They just got bought out, so we are hoping for some improvements. Overall it has been a good fit for my mom.

I really enjoy the staff and they are open to feedback. They are responsible priced compared to others in the area. The staff is very friendly and helpful and I would recommend this community to others based on my experience.

It is a great place, the staff is really good. The residents seem happy when you see them in the halls. The staff communication with the family is good. The staff and community seem to be receptive to anything my mom needs.

Do NOT take your family member to this place. My mom spent [fee removed] dollars for an assessment on my dad who had Alzheimer’s. They assured us he was a good fit and would accept him. Two days after we moved him in, we were told that he was sent to another facility as they could not handle him and he would need to be medicated before they could take him back. They said that they would take him back but my mom had to pay them for the entire month first, which she did. In the end they didn’t take him back and he was in their care for less than a week. They took over [fee removed] dollars from my mom and will not return any of the money. This place is cheaper than most out there, but it is for a reason. I also just found out that after my dad was moved in, they persuaded my mom that she had to sign an arbitration agreement. They took advantage of a an elderly lady that did not know what she was doing.

Their management is decent but caregiver were terrible. They put her hearing aids in upside down several time, they skinned legs several getting her in and out of wheelchair because they wouldn't take the feet off the wheelchair. They bruised her arm up several times when lifting her out of the wheelchair. At night, the caregiver dropped her because he wasn't holding on to her, so I move her out. It they trained their caregivers properly, my mother would have still been there.

The Wentworth is such a happy and uplifting place for my dad to live. We visited several other communities and as soon as we walked in this building, we just knew is was the right place for us. You can see that the staff and the residents are just happy to be there. The staff are so cheerful and sweet. They even dance and sing with the residents. It makes me feel good to see my dad so happy.

Extremely over priced. Staff just tells you what they assume you want to hear. Only a few employees actually follow through with what they tell you will be done.

Not quite what I was looking for.

My father is staying at The Wentworth. I find that overall, the people that work there are very nice, and they do make an effort to address concerns and questions that anyone has. I do wish that they communicated better amongst themselves. The staff tends not to work very well together because they have communication issues. My father says he doesn’t like to food, but it seems find to me, and I’ve never had an issue with the cleanliness of the community. They do have activities in the community, and they’re posted each day on a board so the residents can see. They have things like games, puzzles, and live music, and my dad really enjoys the excursions they take. Overall, The Wentworth has been a good experience for my father.

I toured this community with my mom and it just wasn’t for her. There was nothing wrong with it the rooms were set up nicely and it was clean. The staff answered all my questions. But mom said it felt like a hospital she is still active and the people there were just sitting around in wheelchairs and she didn’t feel like it was the right fit and so we chose a different community.

I have no complaints about how things went for my loved while he had his respite stay at this community. The staff where very kind to him and made sure to answer any questions that he had in detail. He had no problems with the activities and enjoyed participating in the activities from time to time with the other residents. We will make sure to use this place next time we need a place for dad to stay.

I toured this community for my mom's care. She did not want this community due to the same feeling of a nursing home. The community had a small odor, but it was nice besides that small issue. This is a nice community with a nice feeling. I would recommend this community for other families with a good value.

My sister is staying here for a short respite stay and things are going ok. I was not impressed with the respite room she was first given as it did not have a television a phone or a lot of furnishings. They did bring in a television after a few days. I do not feel they offer a lot of activities. The food seems to be a lot of carbohydrates and not a lot of fresh fruits and vegetables. This community does accept medicaid.

I really liked Wentworth. It is closer to my house than the other one.

My Mom has been at Wentworth 2 months now and we are very pleased with her care. The staff is amazing and very friendly and caring. The food is excellent, and you have several choices at each meal. Within a week of checking my Mom into this facility every single staff member came and introduced themselves to me. I visit my Mom every day and the staff greets me every day. The med techs and CNA's are cheerful and always give my Mom a hug and take time to visit with her. THey are pet friendly and my Mom is thrilled she gets to have her dog with her. This is a wonderful facility, very clean, and welcoming. Linda EWELL

Wentworth at Draper is a clean and nice community. The food is ok and mom liked to participate in some of the activities offered. My mom and I did not have a good experience in this place. I found out they were not giving her medication and did not notify anyone that she ran out of one of them over a weekend. They acted like it was not big deal that she did not receive it. I do not think there is a good CNA to patient ratio. My mom had to go into the hospital and she will not be returning to this community.

I feel like the people really care about the residents. I rarely say anything is five star, but the staff's attention has been amazing.