Elmcroft of Heritage Woods

3440 Hillcrest Rd., Mobile, AL 36695


About the community

Lease by August 16 and get the rest of the month RENT-FREE!*
*Valid for qualifying new leases signed between 8/1/2021 and 8/16/2021. Must take financial responsibility by 8/16/2021. Does not apply to rates associated with levels of care. Automatic payment withdrawals required. Cannot be combined with other offers. Terms and restrictions apply. Talk with our sales director for details.

We are continuing to admit new Residents, where possible and appropriate, to help residents and families in need. We will do all we can to help those who are in need of our services now and always.
We are now offering Virtual Tours of our communities via Skype, Zoom and Google Duo. If you’re interested in learning more or want to get your Virtual Tour set up let us know. We look forward to you experiencing our Elmcroft community without having to leave your home!

Elmcroft of Heritage Woods offers a special combination of daily living, personalized supportive services, and interactive activities.

Since 1995, when our first community opened, we have offered a full range of personalized assistance with daily living services to seniors. We focus on wellness and keeping our residents as independent as long as possible...

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Senior Living Options Offered

Assisted living
Memory care

Pricing at Elmcroft of Heritage Woods

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Physical therapist
Have a question?

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(866) 819-9754

Meals & Dining

Meals provided
Kosher
Vegetarian

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered

Community Amenities

Transportation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas

Services

Beautician

Memory care services

Secured community
Designed specifically to accommodate memory loss

Languages spoken

French
Spanish
American sign language

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Activities on-site
Activities off-site

Reviews of Elmcroft of Heritage Woods

3.5

(17 reviews)

Write a Review

Cleanliness

4.2

Care services

3.7

Staff

4.3

Meals & dining

5.0

Activities

3.6

Value for cost

3.7

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Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-10 of 17 reviews

4.0
June 29, 2021
Michelle C - Child of resident/client
Above and beyond staff

We chose Elmcroft because it is all inclusive and they assessed my mom and have been very accommodating and took care of a lot of things that I have not had to worry about. The room sizes are amazing, she has a 1 bedroom and she has a single bed, recliner, drawers, and a tv and she still has plenty of room for other things. The food here is really good and they are chef prepared meals. The staff are very friendly and outgoing and they go out of their way for their residents. They even have special days where they take the residents out to eat or do something special with them that they want to do. I would recommend to others looking.


3.0
April 29, 2021
anonymous - Child of resident/client
Verified Review
I would recommend them, I was impressed

We chose Elmcroft because we went and visited and it was very clean, the price was better than what we had seen at some others places, and the staff seemed to be really nice. It is a pleasant atmosphere and administration was helpful. The room sizes here were sufficient for what my dad needed, he had his own bedroom but a shared den area. There was not a lot of communication unless it had to do with covid. It was going to start out being a really good experience, but covid came the day I dropped my dad off so it was not normal operations.


3.0
April 27, 2021
Nyoka - Toured community
Verified Review
My Review of Elmcroft of Heritage Woods

I thought this was a nice community. The reason I didn't choose this community was due to their lack of communication skills.


4.0
February 26, 2021
anonymous - Spouse or partner of resident/client
Verified Review
My experience with Elmcroft

We chose Elmcroft because it was convenient and I knew someone who had been here years ago and they had a good experience, the value for the money was good as well. They have been pretty good with communication since I am not able to go inside the facility. It is hard since I have not been able to go inside but I would probably recommend.


1.0
December 14, 2020
Peggy K - Loved one of resident/client
Verified Review
disappointing and unsafe

You couldn't get any answers to your questions, There was an issue with my husband's alert device and for 2 months it didn't work. We had a big issue getting ahold of people when we needed help. I would not recommend this community.


4.0
May 26, 2019
Anonymous - Toured community

Was sent an email about this facility having an open house and decided to visit. No one was there to greet us except a resident who opened the door and gave out the code. Once greeted by staff they seemed unaware that an open house was scheduled. While we were given a tour and all of our questions answered this situation was a little off putting. The facility itself is very nice, clean and modern. The units had sufficient space but not as much as we'd seen at other facilities. This particular facility is strictly assisted living and memory care whereas others accomodated both assisted and independent living.


4.0
July 14, 2017
Anonymous - Loved one of resident/client
Verified Review
A Very Accommodating Community

It is well for my sister-in-law and it took some time to settle in but now she likes it there. They have good service and good care. the staff are really nice and she likes not having to manage her medication, they remind her and help her. She has made some friends and the staff go out of their way, sometime they will wash her hair too. She likes care and the food too. It has been so much nicer at this community.

Response from Elmcroft of Heritage Woods

September 29, 2017

Thank you for the feedback. We are glad to hear your sister-in-law is loving her new home! Thank you for sharing your experience. Thanks again!


5.0
April 19, 2016
Anonymous - Loved one of resident/client
Verified Review
Friendly, caring staff!

We're very happy with how things have turned out at Elmcroft of Heritage Woods! It's a nice looking, clean facility, and the staff is absolutely wonderful! They obviously really have the best interests of the residents in mind. We originally moved my loved one into their memory care unit, and after a few weeks of observing her they said she would probably be better off in the assisted living wing, and they were right! I really appreciated that even though it meant less money for them, they wanted to make sure my loved one was in the place she'd be most comfortable!


5.0
March 21, 2016
Michelle - Loved one of resident/client
Love the memory care

We recently moved my mom to the memory care here. She absolutely loves it. Cheryl the activities director is great and you can tell she really loves the residents. We wish we had moved my mom here years ago! We were nervous when her first few days she has a not so nice roommate, but Elmcroft handled it with respect and a lot of professionalism. They treat their residents with a huge amount of respect leaving them with their pride and dignity. We are looking forward to many years here!


2.5
March 1, 2016
Anonymous - Loved one of resident/client
Verified Review
Level of care not as good as expected.

Things did not go so well when my mother was living at Elmcroft of Heritage Woods. We ended up moving her out. I felt the level of care was not what was expected. I would recommend others who do place a loved one at Elmcroft to spend lots of time there, at different times of the day and to really pay attention. Also to not be inhibited to speak up.


Frequently Asked Questions

Elmcroft of Heritage Woods offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Elmcroft of Heritage Woods has received an average review rating of 3.5 based on 17 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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