A Place for Mom
Assisted Living
Memory Care
Independent Living
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Knollwood Pointe

5601 Girby Rd, Mobile, AL 36693

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Knollwood Pointe community exterior
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street view of Knollwood Pointe
Anonymous - Loved one of resident/client
4.5
Recommended

This is a great community! The staff is very friendly and seems to take a genuine interest in the residents and their care. They are great about communication with the family. They do offer a variety of activities, which is nice. They provide housekeeping daily and do a good job. The food is good. The facility itself is also very clean. We are very happy with our choice. I would recommend them to friends and family.... Read more

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About the facility Knollwood Pointe

Knollwood Pointe is a retirement community in charming Mobile, Alabama. We offer assisted living and memory care services in an elegant, cozy setting. At Knollwood Pointe, we pride ourselves in offering a warm and family-like atmosphere where residents feel at home. Our courteous and caring staff is devoted to the well-being of each and every resident.

Here, you’ll enjoy beautifully appointed common areas and a variety of scheduled activities that keep residents engaged in their favorite hobbies and interests. While you’re busy creating your own daily schedule, our staff will provide personal and medical services so you can stay focused on what’s important — living the best life imaginable.

Community Amenities and Services

Our community features several common areas for residents to meet new friends, relax, or engage in their favorite activities. Play an old hymn at one of our pianos, sit fountain-side at our gazebo, or dine at an elegant, cloth-covered table in one of our dining rooms. You’ll also love our range of activities, including music, art projects, exercise, and more. All the while you’ll receive services from a kind, attentive staff. We also have professional caregivers specially trained to provide compassionate care for those with Alzheimer’s disease or...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Knollwood Pointe is a community within ActivCare Living, Inc properties. See all ActivCare Living, Inc communities.

Pricing for Knollwood Pointe

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Knollwood Pointe

Health Care Services

Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Restaurant Style Dining
Room Service

Room Amenities

Wheelchair Accessible Showers
Kitchenette
Ground Floor Units
Handicap Accessible
Cable or Satellite TV
Air Conditioned

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews for Knollwood Pointe

4.4
Write a Review

Cleanliness

4.6

Friendliness

4.5

Meals & Dining

4.8

Care Services

4.5

Activities

4.3

Staff

4.7

Value for Cost

4.3

Overall Experience
12
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Date Submitted
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Reviewer
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Care Received
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1-18 of 18 reviews
Sort by

4.5
Anonymous - Loved one of resident/client
Memory Care
September 13, 2022
Verified Review
Recommended

This is a great community! The staff is very friendly and seems to take a genuine interest in the residents and their care. They are great about communication with the family. They do offer a variety of activities, which is nice. They provide housekeeping daily and do a good job. The food is good. The facility itself is also very clean. We are very happy with our choice. I would recommend them to friends and family.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Assisted Living
March 10, 2022
Verified Review
Highly recommended

We were very pleased with our short experience at Knollwood Pointe, when we came to tour she knew right away this is where she wanted to come. Unfortunately my mother has bad luck and hasn't been able to spend much time here. The staff is wonderful, [name removed] especially is just as sweet as she can be. My mother loved it here and we are sad she could not spend more time with them. We would absolutely recommend the facility to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.5
anonymous - Toured community
Memory Care
January 27, 2022
Verified Review
Tour of Knollwood Pointe

We had a great tour with Knollwood Pointe. The only reason we did not choose this facility was because it was smaller. The rooms were a good size


5.0
anonymous - Toured community
Memory Care
June 29, 2021
Verified Review
Tour of Knollwood Pointe

We toured Knollwood Pointe and really liked the facility, but the price would have increased and it would have been too expensive.


5.0
anonymous - Loved one of resident/client
Memory Care
February 23, 2021
Verified Review
Pleased with our experience

We have been very happy with our experience at Knollwood Pointe. We chose this facility because of the staff members and the director was very nice and knowledgeable of what was going on. The room sizes here are pretty large, the one she has is good size for her and fits all her needs. I would recommend them to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

No data collected

Value for Cost

5


4.0
Kelly - Loved one of resident/client
Memory Care
January 4, 2021
Verified Review
For Our Family It Has Been a Godsend

I would recommend looking at the community for your loved one. All the staff are super nice. All the residents seem to be happy at Knollwood Pointe.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

4


3.0
Laura - Loved one of resident/client
Memory Care
November 10, 2020
Verified Review
Would recommend this community

Knollwood Pointe offered a wide range of activities, they would take the residents on small trips. They would play games and all sing together. It is a place where you would want your loved one to be, it is very inviting.

Cleanliness

5

Friendliness

4

Care Services

3

Activities

3

Value for Cost

4


4.5
Jerry Cooper - Loved one of resident/client
Memory Care
January 15, 2019

These people are excellent. Very caring and helpful.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from Knollwood Pointe

June 8, 2019

Thank you for your kind review. We love to care for our residents and their families. We appreciate your positive feedback.


4.0
George Mccane - Loved one of resident/client
Memory Care
November 10, 2018
Verified Review
Pros and cons

Pros: Great fit for our Mom. Attentive and professional staff. Good meals. Con: Questionable business practices by ownership. Monthly fee was increased by nearly 20% less than 6 months after we signed up and Mom moved in. We should have been informed about planned rate increases during our sign in process. The increase was legal and allowed under our agreement. But as a matter of transparent and above-board business practice, the increase should have bee n communicated to prospects. I am certain that ownership had plans for the increase at the time we were searching for a place for Mom.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

4

Value for Cost

3


4.5
Margaret Berg - Resident/client
Memory Care
October 18, 2017
Verified Review

The residents and staff here have become like family where we each care for the other. Many of the staff here do things for the residents that they do not have to do but because they care to do so.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from Knollwood Pointe

November 8, 2017

Ms. Berg - Thank you for taking the time to provide this review. You are such a light in this community. You love your neighbors, their families and the Knollwood Pointe team members as if we are all your family and we all love you so much for it. Thank you for allowing us to serve you.


5.0
Allen B. - Loved one of resident/client
Memory Care
September 21, 2017
How Knollwood has become part of our family.

My mother came to Knollwood Pointe over a year ago and we are very pleased with her new "home" where it's about the people and really caring for one another. The facility is the right size for residents to each feel they get individual care and attention and the residents and staff have become more like a family to one another. My mother has special diet needs and they have been super to accommodate those needs. The dietitian has become one of mom's angels there who goes over and above to make my mom feel loved and special. When mom recently had some irritation to her gums and difficulty chewing, she immediately made sure her food was cut up or soft. And the dietitian cares for everyone with that degree of care. My mother is a great example of what they have done to accommodate not just her physical needs but her emotional and social ones as well. Sometimes those are the most important! And so many of the staff there do so much more than their job description; my mom genuinely feels loved there! My 93 year old mother is stronger, happier, more socially involved, and mentally stimulated than when she first came here a year ago. And my extended family all love and use the new GrandGrams to send my mother messages and pictures. My mother doesn't use a computer or smart phone and otherwise would miss those connections with her family. She loves getting her Grams delivered to her door and shows them to everybody! And I love that I can send my mother pictures and share what's going on when we travel. And I'm so thankful to be able to travel and have peace of mind that my mom is being loved, is active, and cared for while I'm gone. There is no other place in Mobile where I would want my mom!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

4.5

Response from Knollwood Pointe

November 8, 2017

Allen B. - Thank you for the very kind words about our community, its staff, residents and visitors. Your mother (and you and Mrs. B) are a blessing and encouragement to all of us. Your mom is a great testimony to the difference that great care, med management, socialization and consistent nutrition and exercise can provide for a senior. Thank you for allowing us to be an extension of your family. We are thankful for you all!


5.0
Susan C. Dees - Loved one of resident/client
Memory Care
September 21, 2017
Verified Review

The staff is professional and very kind. Food is great and activities are nice. Mama loves her apartment. It is a community that makes my mother feel like she’s at home. We love Knollwood Pointe.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Knollwood Pointe

November 8, 2017

Susan - Thank you for the kind words and fabulous review. We love you (and your mama) too! Thank you for allowing us to serve your family and for being a shining light to everyone in the building when you visit.


4.0
Betty Green - Resident/client
Memory Care
September 20, 2017
Verified Review

While searching for an assisted living facility I visited Knollwood Pointe, and after a thorough tour, I felt as if I has found my home! It is exceptionally clean, new friendly. My apartment is cleaned, my laundry done, nurses on duty 24 hours, my meals prepared, activities to participate in, beauty salon on the premise, lovely courtyard and patio, porch with rolling chair. This is why I am happy to call Knollwood Pointe home!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Knollwood Pointe

November 8, 2017

Ms. Green - We are happy that you call Knollwood Pointe home too! Thank you for choosing us, allowing us to serve you and for providing this great review to share your experience with others. We are blessed to have you as a member of the Knollwood Pointe family.


4.0
Jeanne Nash - Resident/client
Memory Care
September 20, 2017
Verified Review

When it became necessary to go into an assisted living facility, I chose Knollwood Pointe because it was small in my neighborhood and church parish it is clean and attractively decorated. There is a lovely garden courtyard outside of my window. The care givers are unfailingly kind and pleasant. The staff is available and helpful. The food is adequate activities are provided. It is my home now.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Knollwood Pointe

November 8, 2017

Ms. Nash - Thanks for taking the time to provide this review. It is a pleasure to serve you. Your words were that you "gave 4 stars instead of 5 because nothing on earth is perfect" are absolutely correct; however, we will continue to strive for perfection to serve you and all of our other residents. We're thankful that you chose Knollwood Pointe.


5.0
Henry Pouliot Jr - Resident/client
Memory Care
September 20, 2017
Verified Review

We started living here on Feb 11. My health wasn’t the best, since we have been here, my weight has increased, I feel much better, and the staff is wonderful. Most important the facility is very clean.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Knollwood Pointe

November 8, 2017

Mr. & Mrs. P, We are thankful that you guys chose Knollwood Pointe as your home. You guys have been a great addition to the community. We are thankful for your contributions to the Knollwood Pointe family and we're grateful that you took the time to provide this review to share your experience with others.


5.0
Carnett Boone - Resident/client
Memory Care
September 20, 2017
Verified Review

“I’m very happy here. I love the place and the people. Everyone is so nice and it feels like family. I tell all my friends how happy I am to live here. I sleep much better, have no worries about my house and health. I’m very pleased and content. I moved here from GA and I love mobile. I think it’s wonderful to have a nurse here 24/7.”

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Knollwood Pointe

November 8, 2017

Ms. Boone - We're thankful that you chose Knollwood Pointe as your home. We are blessed to have you as a member of the family and thankful that you took the time to provide this review to share your experience with others.


3.0
anonymous - Toured community
Memory Care
July 14, 2017
Verified Review
They Were Not A Good Fit

We really liked the community and we were set to move my loved in one after an assessment they said my loved one has early memory issues. They were not a fit for the community but when we took them to a different community they did not see an memory issues.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Knollwood Pointe

August 30, 2017

Thank you for the review. It sounds as if we were your first choice for your loved one and for that we are thankful. We regret that we were not able to serve your family. Assessments vary by community, nurse conducting assessment and day/time for the person being assessed. In an effort to maintain our deficiency free rating with the state and to observe the acuity level of those who live in our community we always err on the side of caution when admitting residents. If we feel that anything might jeopardize a resident's ability to thrive or that we would not be able to provide the safest, best quality of care we would rather suggest alternative care options than risk the health or safety of your loved one. Decisions to decline admission are often difficult but we feel that they are in the best interest of all parties involved. We hope you can respect that and sincerely hope that your loved one is happy and healthy at whichever community you all chose.


4.5
Anonymous - Resident/client
Memory Care
July 16, 2013
Amazing healthcare

This place is God sent! I had a stroke, and thought my life was over. I found Knollwood Pointe, the healthcare here has helped me to have my life back. I felt at home from the time I entered the front door. I was greeted with love, kindness, and a special care like no other place I had been. The director { Venessa Cooks} is like no other, she greets each resident on a daily basis with concern, and a caring smile. This community is the best place I could have ever imagined!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from Knollwood Pointe

August 30, 2017

Thank you for the positive review of Knollwood Pointe! We are thankful that you took the time to share your positive experience here.


Neighborhood around Knollwood Pointe

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Knollwood Pointe

Knollwood Pointe offers Studio, 1 Bedroom and Semi-Private. Learn more.

Knollwood Pointe has received an average review rating of 4.4 based on 18 reviews. See all reviews.

Call (251) 666-1005 to reach a resident at Knollwood Pointe.

To reach a resident at Knollwood Pointe call: (251) 666-1005



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.