Elmcroft of Hagerstown

19 Reviews

• (12)

  A Place For Mom

• (7)

  SeniorAdvisor.com

It's a great community, it is important to make sure if your paying for additional care that your loved one is getting that care. I would recommend this community to others, the community is well kept.

The staff are very helpful and nice. They really took the time to get to know my sister and her unique needs. They are so patient with her. The manager is very hands-on, always there, very pleasant, and always smiling. I was very impressed with activities director. She goes out of her way to find things of interest for each resident. The staff have also been wonderful with me. They have been patient, helpful, answer all of my questions, offer insight, and have been very supportive. They are also able to keep the prices within reason and have been able to work within my sister's budget. When I was looking at communities, I was looking for three things : for her to feel safe, loved, and protected. I have found Elmcroft to meet all of these needs for my sister.

The Executive Director, [name removed], was a wealth of information and perspectives. Unfortunately, the common area for the memory care unit was very small and there was really only the one space for them to gather. On a positive note, they are doing some upgrades and renovations to the Memory Care wing which are needed and will greatly improve its appearance.