Brookdale Hagerstown

20009 Rosebank Way, Hagerstown, MD 21742

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Brookdale Hagerstown in google map
street view of Brookdale Hagerstown

About the community Brookdale Hagerstown

Experience person-centered care and daily support when you reside at Brookdale Hagerstown. Whether you’re in need of memory care or assisted living services, we can accommodate your needs, both now and in the future. Our trained team is equipped to assist with bathing, dressing, grooming, and other personal care services you may benefit from. Memory care residents can enjoy life with added support from our staff, who are available 24 hours a day, seven days a week to be alerted to any emergencies. A 24-hour security system and keypad entryways have also been installed for your protection. Wherever your care journey takes you, we’ll be there every step of the way.

You can find our nostalgic community in an elegant building that resembles a grand hotel of the past. The main living room features a brick fireplace, comfy couches, and a convenient hospitality station. Grab a coffee, tea, or snack to enjoy in the colorful garden or courtyard. You’ll notice we’re surrounded by the countryside, including farms and beautiful wooded areas. Additionally, we’re close to the downtown area, providing easy access to a variety of cultural opportunities, businesses, and local events.

Community Services and Amenities

Residents have a lot to look forward to...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Brookdale Hagerstown

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Hagerstown

Community Details at Brookdale Hagerstown

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Kosher

Meals Provided

Outdoor Common Areas

Private Bath

Vegetarian


Reviews for Brookdale Hagerstown

3.7

(53 reviews)

Write a Review

Cleanliness

3.9

Care services

3.7

Staff

4.8

Meals & dining

4.4

Activities

3.7

Value for cost

3.6

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1-20 of 53 reviews
4.0
September 20, 2021
anonymous - Toured community
Tour of Brookdale

Brookdale Hagerstown was a very nice facility. The only downfall was the kitchen area was too small, there is not a lot of counter space.


3.0
September 14, 2021
Rebecca R - Sibling of resident/client
my review

The billing at this community was not very clear and they charge for every extra thing that they do for your loved one. I felt like they did not deliver what they promised to us. I would not recommend this community to others


5.0
August 19, 2021
Helen S - Resident/client
A Good Life

I have always enjoyed living at Brookdale. It has been a good place to be at this time in my life. The staff are ready to help me whenever they can and I have always been pleased with the services.


5.0
August 18, 2021
Anonymous - Toured community
My Review of Brookdale Hagerstown

We liked the community. We felt it would have been too big for our loved one, and may have stayed in their room the entire time.


5.0
July 30, 2021
Anonymous - Toured community

Very nice place We have all decided it would work for our Mom. Thank you


5.0
July 9, 2021
Vergie S - Resident/client
Staff at Brookdale

I want to say that I believe the staff at Brookdale are WONDERFUL. They take great care of me every single day and for that I am thankful.


5.0
July 9, 2021
Don S - Resident/client
An Honest Review

I am a resident at Brookdale Hagerstown - it is a nice home. The staff work so hard for me and I have complete faith in the services they provide. I have made some wonderful friends here and there are programs to participate in daily!


5.0
July 9, 2021
Earl K - Resident/client
A Resident Quote

Excellent all around!


5.0
July 9, 2021
Greg - Resident/client
A Great Place

Brookdale does an excellent job taking care of seniors - I am a resident here myself. The staff is highly professional and caring.


4.0
July 9, 2021
Connie - Resident/client
A Fine Place to Live

I think the surroundings and community are beautiful. The entertainment and food from the kitchen are great and the caregiving staff are so friendly. My only complaint is that I wish they would stay longer.


4.0
July 9, 2021
John C - Resident/client
A Brookdale Resident

The staff are very gentle and kind people.


4.0
July 6, 2021
Laura - Sibling of resident/client
I have peace of mind knowing my loved one is well taken care of.

I would recommend it. They have options for a studio or 1-bedroom apartment. The apartments are very nice, have adequate space, and can be very homey. I like the layout. One thing I like better than a past experience we had at a different community is the director up-front gave me contact information for different people in different departments, emails and extensions, so I don't have to be transferred all over when I have a question. I know who to go to, and they've all been very responsive in returning my calls and emails. With Covid, I haven't been able to be there a whole lot, but they've communicated very well with me. It's super clean in there every time I've been in. They always have activities going on and do a great job with that. I looked at a lot of places, and none of them are inexpensive. But for how nice the facility is, Brookdale Hagerstown was the most affordable.


5.0
July 2, 2021
Judy R. - Sibling of resident/client
Great Place

I chose Brookdale for my sister because I had friends there before and was familiar with the facility.Everyone there is very focused on the residents needs . All questions were answered promptly. Location was an important factor as well . I highly recommend Brookdale Hagerstown !


4.0
July 2, 2021
Nancy - Child of resident/client
A Good Safe Option for Your Loved One

It is a very good place for the money. The community is clean and safe. My loved one enjoys the dessert options for dinner. Music, pets, cooking, bringing in therapy animals to assist the residents, bingo are all some of the actitiveres offered.


5.0
June 14, 2021
Pam - Toured community
Moving our Mom

Although we did not ultimately choose Brookdale for our Mom, I was very impressed with the facility in Hagerstown. I especially liked the feeling of safety and dignity afforded the residents in memory care. The rooms were clean and comfortable and very much the same as those in assisted living. Memory care residents also were able to attend activities available to residents in assisted living, which I did not find elsewhere. The garden was lovely and provided a restful space as well as a safe place to walk. [name removed] was our guide and she was empathetic, caring, and professional, which I truly appreciated.


5.0
February 3, 2021
Kathryn S - Sibling of resident/client
Verified Review
Would recommend Brookdale for your loved one

The lady at the front desk is just absolutely wonderful, and we are able to see some of the activities they offer to the residents online through Facebook.


5.0
May 18, 2020
Julia W. - Loved one of resident/client
Verified Review
The best place for a loved one

If I could score Brookdale 25 out of 5 I would, it's that great! They are 100% at everything they do. I have never experienced a senior living community that cares this much about the residents. The food is very satisfying, especially their holiday dinners are amazing. All of the staff in the building pitch in all of the time. It's not about a job description, it's all the residents. The executive director's door is always open. The communication is prefect. If I call and leave a message, they respond promptly. I told my husband, If I ever need to go to a senior living community, this is where I would want to be.


4.0
January 20, 2020
Anonymous - Toured community

We really liked Brookdale and thought that the accommodations were very nice. It's been awhile, and things start to blend together, but our overall impression was a very good one. They have a secure protected outdoor patio that I think my Father would like very much. They are the only place we have toured that has this asset. Their programs sound good and their staff seemed kind and helpful. Costs were in the average to medium high range. Good value for the cost.


1.0
April 30, 2019
Jeff Summers - Loved one of resident/client
Don’t Live Up to Their Hype.

The below review is based on my first visit to this establishment. This place looks good and seems to be fairly clean, however, the quality of service leaves a lot to be desired. My mother-in-law is presently living there and she definitely does not receive the personal care as they advertise in their brochures. I visited her recently from 1:00 pm until 8:30 pm and I observed only one professional employee the whole time who came in to administer her medications at 8:00 pm. Not one employee checked on her well being the whole time prior to that time. Visitors had to assist taking my mother-in-law to the bathroom since she’s incapable of doing it herself. What’s even more astonishing, she has no way to ring or call for help (no buzzer around her neck). In addition to this, she was recently found lying on the floor twice within a one week period. She has badly bruised hands and a cut on her leg which could not be explained by the nurse. It’s very hard to say how long she was lying there—this kind of personal care it totally inappropriate and unconscionable. I recommended to my father-in-law to have her removed from there as soon as possible.


4.5
April 2, 2019
Anonymous - Loved one of resident/client
Brookdale Resident Review

So far everything has been good. The only thing she has complained about is the food. I think she just needs to ask for thing that she would like. Everyone is very friendly and nice. They seem to take good care of her. She is already going out on trips with them and seems to be going to activities that they offer. They seem to have activities going on all day long for the residents. I feel comfortable with her living at Brookdale.


Neighborhood around Brookdale Hagerstown

See what the neighborhood has to offer and what’s nearby:

Brookdale Hagerstown in google map

Frequently Asked Questions about Brookdale Hagerstown

Brookdale Hagerstown offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brookdale Hagerstown has received an average review rating of 3.7 based on 53 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.