Elmcroft of Carrollwood

The property is nice. Not too big, not too small. I think I will need to revisit after Covid is no longer a problem to see how social it is. Mom needs IL with lots of happy hours and as she can still care for dad, AL is too restrictive right now. I would revisit in a year or so when both parents need a higher level of care.

Peaceful community, fine for my dad, but my mom would be bored to tears. Mom is still able to live fully independently and can care for my dad who if on his own would need AL. My mom needs more social stimulation than Elmcroft provides. Apartments are tiny (no IL on property) and there were only 4 people in the dining room during lunch. a lovely environment for people who need AL and memory care.

The staff members there are very nice, and due to covid the food was being delivered to their rooms but our loved one seemed enjoyed the meals. We would recommend the Elmcroft of Carrollwood community to others.

Elmcroft of Carrollwood is a nice place, it was better then most but they did have a lot of turnovers, however they were good towards our loved one. The food was very good, and offered a goof variety to choose from. Our loved one had a suite so it was nice, it would be a five out of five.

My 91-year-old dad, a former robotics engineer and now a widower for 12 years, moved into Elmcroft of Carrollwood about six months ago after he had a bad fall at home and was no longer able to safely live alone. I live 6,000 miles away, so I can't care for him myself. Dad has been more than very happy at Elmcroft, and he's enjoying live in his new home as much as he can given the imposed social isolation during the ongoing COVID-19 pandemic. He tells me that the meals delivered to his apartment are tasty and skillfully customized to meet his dietary needs. The housekeeping is flawless, and the facility is beautifully maintained. All of the staff are supportive and attentive while remaining respectful of Dad's privacy. They pay attention his particular health issues, and they monitor him closely. They're particularly diligent with safety measures to prevent the coronavirus from entering their community (no cases so far among any of the residents). I feel comforted and secure that the Elmcroft team is taking such excellent care of my elderly dad. He's comforted and feels safe and secure to have such attentive support. The local leadership at Elmcroft of Carrollwood and all of the staff there are performing at state-of-the-art levels despite the formidable obstacles that come with the coronavirus pandemic. They're an outstanding team!

The living conditions are great! Food is good as well as the ice cream machine! I enjoy checking the plants. Also, the staff is so cordial!

I rated this a 4 except for lack of organization for laundry and housekeeping when personnel changes. I now prefer to do my own laundry. T.V. headphones should be mandatory for all residents.

I have lived here over 4 years and I love it. The staff are wonderful and I love the activities.

The staff have done a wonderful job during the pandemic, keeping us safe from the virus. I love living here, this is home.

Excellent! I have never seen such a place that is so good. It is so clean. If you need help, they're right there.

Living here has been tremendous compared to what I left in Daytona. This place is clean, thorough and I truly love calling this my home.

The community is usually pretty clean and the staff is very friendly. The care that my loved one is receiving is quite good as well. Compared to other communities in the area, we think Elmcroft Of Carrollwood is a pretty good value.

I think their carpeting could be kept cleaner, which I realize can be difficult to do with elderly people. It would be nice if the hallways and doors were cleaner; there seem to be a lot of scuff marks in certain places. The screens need to be replaced as well. The majority of the staff is very friendly. The director is very nice as well and the LPNs are good as well. Given the circumstances surrounding the Covid-19 pandemic, the staff seems to be stretched a bit thin, although they do try and seem to be holding up well. Before the lock down, the activities were great and my mom especially liked when they brought in outside entertainment and had a happy hour for the residents.

Excellent.

Only had one female bed available

My sister and I toured 6 different places....the moment we walked into Elmcroft I knew it was the perfect place for my mom, it just felt like home. Mom liked the traditional style and feel of Elmcroft over the other choices. My sister and I are so grateful for the amazing staff and the care and love they provide. Seeing my mom this happy with a huge smile and being active again makes us wish we had done this sooner. I

My father is at this facility and is going to be leaving due to the unsanitary conditions & other issues. For 2 weeks in December, the residents were confined to their rooms due to an outbreak of a virus and rampant diarrhea among the residents. The outbreak started in the nursing home section & spread to the ALF, concluding that the employees spread the virus by not cleaning their hands. Employees noted of having the same gloves on from one room to the next when they should be changed. My father was suppose to have a shower yesterday but the person did not show up to work. He is suppose to have 2 showers a week & had ZERO in the past 8 days. Genital area red & dandruff. Carpet is nasty in the room & smells. Toxic Glade plug-ins used in facility. Father incontinent & has been found laying in soaked clothes & bed for hours. Medication not given in timely manner. Father ended up in hospital due to [Removed] severe UTI with blood. Sad.

The facility seemed clean and well maintained. The shortcomings are the size of the Memory Care area (too small), and the size of outdoor area (too small). Also, all they had left were shared suites, as they only have one private room which was occupied.

Elmcroft has the perfect layout for assisted living. It's one story, the hallway goes in a circle, with a beautiful outdoor garden in the center. Mother was very happy there. The staff was caring and became like family. [Removed], the Executive Director, is amazing and treats everyone like family. [Removed] the activities director, was energetic, caring and friendly. Alma was one of Mom's favorite staff members. Elmcroft became like home. Many groups visit, including church and school groups. Nice entertainment on Family Nights as well, and the ice cream parlor is precious! This was a lovely place for Mom to live.

We toured this community. The staff was very nice and caring. The community is clean. They have a nice library and the community is beautiful. The other residents were nice and friendly and were happy to be there for the good care. The variety of meals are appealing and the activities are offered to the residents that want to participate. We would recommend this community for other families for the care of a loved one.