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Eagle Pointe Place is just what we needed. It's a friendly place. There are plenty of things going on. The apartment is very nice. It's spacious and clean, with lots of closet space. It's almost too big! But it's better to have too much space than not enough. The only thing I think might be nicer is if they had more trees and shade outside, and perhaps work opportunities for the residents. They have a nice little garden in the back - it's just hot in the summer. It would also be nice to see more outdoor activities on the grounds. They do take the residents on outings to the arboretum and things like that.... Read more
Just minutes away from the Mississippi Riverwalk near scenic parks and accessible fishing piers, Eagle Pointe Place, an Enlivant community, is a premier senior living home providing everything from independent living to assistance with daily activities to in-depth memory care. Every feature of this community is geared toward residents’ comfort and safety, with safety features in private apartments and common areas and emergency call pendants available for each resident. The property boasts lush greenery and vibrant courtyards, which can be viewed through the large windows of spacious common areas, activities rooms, and the restaurant-style dining hall. When they’re not enjoying a hot meal among friends or a good book by the fireplace, residents can participate in a number of community-led activities, from karaoke and happy hour to gardening club and picnics to spiritual and wellness programs.
Founded in 1981, Enlivant is a recognized senior living organization committed to creating a supportive, stimulating environment that helps residents thrive in mind, body, and spirit. With more than 200 communities across the United States, Enlivant provides personalized, quality care and builds meaningful relationships that foster a sense of comfort and belonging. Schedule a visit today to see how you or your loved one can...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
4.3
4.2
4.5
4.2
4.2
5.0
4.2
We were not impressed with Eagle Pointe Place. We toured at 1:30 in afternoon, and they still had dirty lunch dishes out in the dining room. And the facility needed to be updated.
Response from Eagle Pointe Place
November 11, 2022Hi, thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-844-365-4826 so we can better understand. Thank you again! – Team Enlivant
Eagle Pointe Place is just what we needed. It's a friendly place. There are plenty of things going on. The apartment is very nice. It's spacious and clean, with lots of closet space. It's almost too big! But it's better to have too much space than not enough. The only thing I think might be nicer is if they had more trees and shade outside, and perhaps work opportunities for the residents. They have a nice little garden in the back - it's just hot in the summer. It would also be nice to see more outdoor activities on the grounds. They do take the residents on outings to the arboretum and things like that.
5
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5
No data collected
5
5
5
Response from Eagle Pointe Place
August 18, 2022Thanks for the 5 star review! We appreciate it. – Team Enlivant
We chose Eagle Pointe Place because when I first went in to talk to them about what they offered, I just felt good about it. They answered all of my questions I had and they were super friendly and they accepted what was going on. We were able to get my dad moved in within a few days which was really important. When my dad came to visit they were calling him by name and he really liked that. The residents were all saying hello as we walked around, it just felt like a big family. I would definitely recommend to others looking.
5
5
5
5
No data collected
5
4
Good community, not the right fit for us.
This community just did not have enough activities for the residents to do.
Clean place. Compassionate workers. Beautiful atmosphere.
5
5
4
5
4
5
5
The reality of the role reversal of becoming the caregiver and major decision maker for your elderly family members hit hard this past year. 2020 was certainly a challenging time for all of us, but was especially difficult for the elderly and their loved ones. I have two immediate family members in Assisted Living at Eagle Pointe Place. It was such a comfort knowing they were kept safe during this time. We received regular updates from Eagle Pointe Place in regards to the quarantine status and other measures put into place. The most recent update was the best news yet; the residents and staff received the the first round of the Pfizer COVID-19 vaccine! Making life-changing decisions for loved ones is not an easy task. It is rewarding when you know you made the right choice. Eagle Pointe Place was definitely the right place for our loved ones.
5
5
4
5
5
5
4
My parents live in senior living. They have had a good plan on covid and have adapted well. The staff is great a communicating any changes with the rules. I would recommend this community to others.
5
5
5
5
5
My husband and I have lived at Eagle Pointe Place for 21/2 years. We love the place Great apartments that you can make your own (bring your favorite furniture and remembrances) with you. The staff is awesome and very helpful. There are many activities for you to take part in. We have a beautiful patio and balcony so you can get some fresh air. If you are able you can walk around the property for your daily exercise. You will make a lot of new friends and enjoy each other's company. The place is very comfortable and inviting and welcoming. Come see for yourself
4.5
4.5
4.5
4.5
4.5
First I want to say the building is beautiful, the services they contract for are great. The apartments are ok. Please make sure this is a fit for your loved one. The management of the property is awful. The Enlivant Company. Lots of staff turnover. Seniors will not thrive in this environment in times of Covid. My mom was there from [dates removed]. Her cognitive abilities declined markedly. Her weight dropped 15lbs. The food was not good. She was in independent living. She had a UTI in early September and they would not let me, a nurse, in to see her and evaluate her. They did not offer any assistance with her antibiotics because on the Independent side they don't do that. I could hire an agency person to do this. You can't get an agency that quick. She became worse 2-3 days later. They knew she was sick and confused, as happens with the elderly with UTIs, the ER nurse called them report the first time I took her to the hospital. It took another 2-3 days before they even offered to step in and help, only because I made a lot of noise. I took her back to the hospital and they admitted her. She ended up in the hospital for about 5 days on IV Antibiotics. The day after she was admitted they called me at 11 am to find out where she was. Really!!! The director at the time knew I took her to the hospital. Communication is very poor. Still is. They told me they were working on that. The last straw was when the new director went into my mom's apartment and removed her dog to her office because the dog was barking while my mom was at lunch. I understand that the bark was annoying but they should have told her and asked for permission. This was the first time this had happened since she moved in. She was frightened when she came back to her apartment and her dog was missing. My mom is 88. She was basically evicted the Saturday before she was scheduled to move because I took her to get her hair done. The rule was if you leave the building then you must quarantine for 14 days. I was taking her to my house on Sunday afternoon to stay until her new place was ready. I had notified the front desk of both events earlier in the week. On Saturday they told me if I took her I could not bring her back. They knew she was leaving Sunday permanently. They said I didn't get permission from the director. No one told me I needed to. Felt like retaliation to me for her moving. They would not let me get clothes or an overnight bag until the next day she was scheduled to leave permanently. Luckily I had dirty laundry I could wash so she had clean clothes. I bought her a toothbrush. A little about their visitation rules. We were allowed 30-45 min visits with her outside while she was there, as long as they were not in a lockdown due to Covid exposure or a positive Covid test. Their attempt with isolation of these elderly people did not keep Covid out. They had many cases just about 7 days after she moved. I know this can happen anywhere but their rules and regulations for isolation didn't work. She is now someplace I can go into her apartment a few days a week. She has gained weight. Food is better and she is now laughing and joking. This place was not a good fit for her. Maybe it's ok in normal times, but not during this pandemic.
2.5
1
1
3
3
My mom moved in 5 days ago. Family were told that 2 of us could help her set up her apartment and help get her hearing impaired phone setup. When we tried to do that, we were told we could not do that. The administrator of Eagle Pointe Place, [name removed], refused to come and meet with family. [name removed], was argumentative and very disrespectful on the phone. She would not listen to family members trying to explain mom's severe hearing deficit and that she uses a special phone for the deaf. The phone was scheduled to be installed by MediaCom on Saturday but, since the maintenance man was not on duty after 12:00 PM MedicaCom was refused entrance to the building. My mom had to go without any contact from family for 5 days. No phone, no internet, no visitors, no no no.. Eagle Pointe Place needs a transition team in place during this covid virus situation, so new residents can move in and feel at home instead of like they just made a huge mistake and are now in prison. Trying to contact Enlivant, the corporation that owns Eagle Pointe Place is useless also. Their phone #[removed] is machine answered and it is impossible to speak with a real person. 3 messages have been left in the past 2 days and no one returns calls. I believe they only care about making money and not much else. The family is very disappointed in Eagle Pointe Place. I will credit the other staff members I did meet, as being friendly.
3
1
3
3
1
This is regarding my mother's lunch today. She wasn't feeling well and was being seen by her doctor at his office. The staff was kind enough to bring her lunch to her apartment. She was given herb pork loin, sauteed spinach & mushrooms, baked sweet potato, sherbert and beverage. She doesn't like spinach or sweet potatoes (she doesn't like alot of veggies). So the only thing that she would eat is the pork loin. She had1 piece of meat that measured 2x2 1/2 inches and weighed 0.8 ounces. She was not given any bread, salad or fruit if it was available. The meal was disgusting. Even if she liked the sweet potato it only weighed 4oz and spinach was 2 oz. This is a meal for someone that is in their 90's?
0.5
0.5
1.5
1
0.5
The food pleases my mom and the friendly resident. The staff are patient with the residents. There is a problem with mom's apartment not getting cleaned routinely. She can't operate the window cooler heater well. No thermostat to keep rooms at right temperature. There have been mistakes with billing and also the van forgot about my mom and left her waiting for hours in downtown Dubuque.
2.5
2.5
2.5
2.5
2.5
I took a tour of this facility and it was very nice. It had an overall cheery atmosphere. I liked that there were chairs in the hallways, so if someone needed to stop and catch their breath while walking they could. There were a couple of staff members that I interacted with that I really liked and the salespeople that I dealt with were very nice. The food was okay and the overall facility was very clean.
4.5
4.5
4.5
4.5
4.5
We took a tour at Eagle Pointe Place, and while we thought that the community itself was nice, and that the staff was friendly, it was just too big for my loved one. I did not think that such a large place would be a good fit for us.
3.5
3.5
3.5
3.5
3.5
I am happy being here. The staff are friendly and fine. The food is as expected and fine to me. I am an active person away from the community and I do play some cards and go to religious services. I picked this community because the apartment was the right size, the location was convenient, and the ambiance was very comfortable. Everybody says it is very nice here.
5
5
5
5
5
Mom has only lived here for a short time and things are so far so good. The only issue I have noticed so far is the lack of communication between staff members. She likes the activities and has started to participate in some of them. She is making friends. She likes the food and they keep the community clean. I would recommend this community.
4
4
4
4
4
My parents are very happy in this community. The staff is really attentive. I am happy that the community is clean for them to live in. They like the meals that are served. They are active in activities. We would recommend this community to other families for good care.
5
5
5
5
5
I am very happy living here. The staff is outstanding and always wanting to know how things are for me. I really like the size of the community and the layout of everyrthing. This has a great care for the value. I like participating with other residents. The staff go out of there way to remember everyone's name. I really like the food and it is very health. This have a great pool for therapy. I would highly recommend this community to families.
5
5
5
5
5
I did not have a good first impression of this community, when I first arrived for my tour I had noticed there was a huge table in the front of the lobby that was very old and looked like it was falling apart. I would think they would want something nice and well put together to represent the rest of the facility. The entire building needed lot of updating and new furniture.
3
3
3
3
3
See what the neighborhood has to offer and what’s nearby:
Eagle Pointe Place offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Eagle Pointe Place has received an average review rating of 4.1 based on 38 reviews. See all reviews.
Call (563) 690-1900 to reach a resident at Eagle Pointe Place.
To reach a resident at Eagle Pointe Place call: (563) 690-1900
4.3
(26 reviews)Studio, 1bd, 2bd
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4.4
(16 reviews)Studio, 1bd, 2bd
Sunset Park Place Retirement Community is conveniently located in a quiet residential valley in the heart of the growing Tri-State area (Iowa/Wisconsin/Illinois), close to area hospitals, medical clinics and shopping. We have been an established presence in Eastern Iowa since 1996, providing...
5.0
(1 review)1bd, 2bd
Ahva Living of East Dubuque was originally built as a school in 1893. This historic building is listed on the National Register of Historic Places since 1982. The architecture is a Romanesque Revival style that is captivating. The last graduating class was in 1978. Residents and families can...
1bd, 2bd, Studio
Originally built as a school in 1893, for nearly 100 years the building was used to educate and foster thousands of East Dubuque’s young people. Now the building will foster the individual growth and independence for some of those same people as seniors. It is a totally unexpected homecoming for...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.