Eagle Pointe Place

2700 Matthew John Drive, Dubuque, IA 52002

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Eagle Pointe Place in google map

About the community Eagle Pointe Place

Eagle Pointe Place is an Senior Living Community located in Dubuque, Iowa. We are on the end of a residential street in the northwest corner of town just south of the Dubuque Soccer Complex. We are minutes away from Dubuque's beautiful parks, accessible fishing piers and the Mississippi Riverwalk.

We offer our seniors time for socializing, numerous activities, delicious meals and the security of knowing that someone is always nearby if you need assistance. In case of emergency we are close to both Finley Hospital and Mercy Medical Center.

Our community comes equipped with a beauty shop, activity rooms, therapy pool, fitness center, outdoor courtyards and friends around every corner. During the summer we take trips to the nearby Dubuque Arboretum and Botanical Gardens. Weekly trips for shopping, dining and casino visits are offered year round. When it's too cold and windy to go outside we make our own fun with happy hours, movie nights and live entertainment.

Our restaurant style dining room offers three enticing meals daily and snacks or alternate meals are always an option. Invite your friends and family to dine with us, we serve favorite like chicken and dumplings in addition to healthier...

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Senior Living Options Offered

Assisted living
Independent living

Pricing for Eagle Pointe Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Eagle Pointe Place

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Hospice available on-site
Podiatrist
Physical therapist
Occupational therapist

Meals & Dining

Meals provided
Guest meals
Restaurant style dining
Room service

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Full kitchen
Kitchenette
Ground floor units

Community Amenities

Memory care services

Wander guard or similar system available

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Computer or media center

Services

Beautician
Housekeeping
Laundry service / drycleaning

Recreational areas

Swimming pool
Billiards lounge
Fitness center
Movie or theater room

Pets

Cats allowed
Dogs allowed

Primary language spoken by staff

English

On-site dining options

Private dining room

Activities

Devotional activities on-site
Devotional activities offsite
Catholic services
Other religious services

Reviews for Eagle Pointe Place

4.1

(33 reviews)

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Cleanliness

4.2

Care services

4.2

Staff

5.0

Meals & dining

4.0

Activities

4.2

Value for cost

4.1

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1-20 of 33 reviews
5.0
August 13, 2021
Nancy S - Sibling of resident/client

Clean place. Compassionate workers. Beautiful atmosphere.


5.0
February 1, 2021
Lori B - Child of resident/client
Safe, Friendly & Compassionate Care

The reality of the role reversal of becoming the caregiver and major decision maker for your elderly family members hit hard this past year. 2020 was certainly a challenging time for all of us, but was especially difficult for the elderly and their loved ones. I have two immediate family members in Assisted Living at Eagle Pointe Place. It was such a comfort knowing they were kept safe during this time. We received regular updates from Eagle Pointe Place in regards to the quarantine status and other measures put into place. The most recent update was the best news yet; the residents and staff received the the first round of the Pfizer COVID-19 vaccine! Making life-changing decisions for loved ones is not an easy task. It is rewarding when you know you made the right choice. Eagle Pointe Place was definitely the right place for our loved ones.


5.0
December 10, 2020
Deana J - Loved one of resident/client
Verified Review
great place for my parents to live

My parents live in senior living. They have had a good plan on covid and have adapted well. The staff is great a communicating any changes with the rules. I would recommend this community to others.


4.5
December 3, 2020
Happy Camper - Resident/client
A Great Place To Live

My husband and I have lived at Eagle Pointe Place for 21/2 years. We love the place Great apartments that you can make your own (bring your favorite furniture and remembrances) with you. The staff is awesome and very helpful. There are many activities for you to take part in. We have a beautiful patio and balcony so you can get some fresh air. If you are able you can walk around the property for your daily exercise. You will make a lot of new friends and enjoy each other's company. The place is very comfortable and inviting and welcoming. Come see for yourself


0.5
November 19, 2020
Lori - Loved one of resident/client
This company is not about the Seniors.

First I want to say the building is beautiful, the services they contract for are great. The apartments are ok. Please make sure this is a fit for your loved one. The management of the property is awful. The Enlivant Company. Lots of staff turnover. Seniors will not thrive in this environment in times of Covid. My mom was there from [dates removed]. Her cognitive abilities declined markedly. Her weight dropped 15lbs. The food was not good. She was in independent living. She had a UTI in early September and they would not let me, a nurse, in to see her and evaluate her. They did not offer any assistance with her antibiotics because on the Independent side they don't do that. I could hire an agency person to do this. You can't get an agency that quick. She became worse 2-3 days later. They knew she was sick and confused, as happens with the elderly with UTIs, the ER nurse called them report the first time I took her to the hospital. It took another 2-3 days before they even offered to step in and help, only because I made a lot of noise. I took her back to the hospital and they admitted her. She ended up in the hospital for about 5 days on IV Antibiotics. The day after she was admitted they called me at 11 am to find out where she was. Really!!! The director at the time knew I took her to the hospital. Communication is very poor. Still is. They told me they were working on that. The last straw was when the new director went into my mom's apartment and removed her dog to her office because the dog was barking while my mom was at lunch. I understand that the bark was annoying but they should have told her and asked for permission. This was the first time this had happened since she moved in. She was frightened when she came back to her apartment and her dog was missing. My mom is 88. She was basically evicted the Saturday before she was scheduled to move because I took her to get her hair done. The rule was if you leave the building then you must quarantine for 14 days. I was taking her to my house on Sunday afternoon to stay until her new place was ready. I had notified the front desk of both events earlier in the week. On Saturday they told me if I took her I could not bring her back. They knew she was leaving Sunday permanently. They said I didn't get permission from the director. No one told me I needed to. Felt like retaliation to me for her moving. They would not let me get clothes or an overnight bag until the next day she was scheduled to leave permanently. Luckily I had dirty laundry I could wash so she had clean clothes. I bought her a toothbrush. A little about their visitation rules. We were allowed 30-45 min visits with her outside while she was there, as long as they were not in a lockdown due to Covid exposure or a positive Covid test. Their attempt with isolation of these elderly people did not keep Covid out. They had many cases just about 7 days after she moved. I know this can happen anywhere but their rules and regulations for isolation didn't work. She is now someplace I can go into her apartment a few days a week. She has gained weight. Food is better and she is now laughing and joking. This place was not a good fit for her. Maybe it's ok in normal times, but not during this pandemic.


1.0
June 24, 2020
Anonymous - Loved one of resident/client
Wasn't my first or second choice

My mom moved in 5 days ago. Family were told that 2 of us could help her set up her apartment and help get her hearing impaired phone setup. When we tried to do that, we were told we could not do that. The administrator of Eagle Pointe Place, [name removed], refused to come and meet with family. [name removed], was argumentative and very disrespectful on the phone. She would not listen to family members trying to explain mom's severe hearing deficit and that she uses a special phone for the deaf. The phone was scheduled to be installed by MediaCom on Saturday but, since the maintenance man was not on duty after 12:00 PM MedicaCom was refused entrance to the building. My mom had to go without any contact from family for 5 days. No phone, no internet, no visitors, no no no.. Eagle Pointe Place needs a transition team in place during this covid virus situation, so new residents can move in and feel at home instead of like they just made a huge mistake and are now in prison. Trying to contact Enlivant, the corporation that owns Eagle Pointe Place is useless also. Their phone #[removed] is machine answered and it is impossible to speak with a real person. 3 messages have been left in the past 2 days and no one returns calls. I believe they only care about making money and not much else. The family is very disappointed in Eagle Pointe Place. I will credit the other staff members I did meet, as being friendly.


1.0
January 17, 2019
Anonymous - Loved one of resident/client
Terrible food

This is regarding my mother's lunch today. She wasn't feeling well and was being seen by her doctor at his office. The staff was kind enough to bring her lunch to her apartment. She was given herb pork loin, sauteed spinach & mushrooms, baked sweet potato, sherbert and beverage. She doesn't like spinach or sweet potatoes (she doesn't like alot of veggies). So the only thing that she would eat is the pork loin. She had1 piece of meat that measured 2x2 1/2 inches and weighed 0.8 ounces. She was not given any bread, salad or fruit if it was available. The meal was disgusting. Even if she liked the sweet potato it only weighed 4oz and spinach was 2 oz. This is a meal for someone that is in their 90's?


2.5
November 14, 2018
Kathy Norman - Loved one of resident/client
Verified Review
Notes on my mom's new residence

The food pleases my mom and the friendly resident. The staff are patient with the residents. There is a problem with mom's apartment not getting cleaned routinely. She can't operate the window cooler heater well. No thermostat to keep rooms at right temperature. There have been mistakes with billing and also the van forgot about my mom and left her waiting for hours in downtown Dubuque.


4.5
January 8, 2018
Anonymous - Toured community
Verified Review
Very nice and cheery atmosphere

I took a tour of this facility and it was very nice. It had an overall cheery atmosphere. I liked that there were chairs in the hallways, so if someone needed to stop and catch their breath while walking they could. There were a couple of staff members that I interacted with that I really liked and the salespeople that I dealt with were very nice. The food was okay and the overall facility was very clean.


3.5
December 28, 2017
Anonymous - Toured community
Verified Review
Too Big for Us

We took a tour at Eagle Pointe Place, and while we thought that the community itself was nice, and that the staff was friendly, it was just too big for my loved one. I did not think that such a large place would be a good fit for us.


5.0
May 23, 2017
Anonymous - Resident/client
Verified Review
I Feel Comfy Here

I am happy being here. The staff are friendly and fine. The food is as expected and fine to me. I am an active person away from the community and I do play some cards and go to religious services. I picked this community because the apartment was the right size, the location was convenient, and the ambiance was very comfortable. Everybody says it is very nice here.


4.0
April 27, 2017
Anonymous - Loved one of resident/client
Verified Review
I like this community.

Mom has only lived here for a short time and things are so far so good. The only issue I have noticed so far is the lack of communication between staff members. She likes the activities and has started to participate in some of them. She is making friends. She likes the food and they keep the community clean. I would recommend this community.


5.0
February 16, 2017
Anonymous - Loved one of resident/client
Verified Review
My parents home

My parents are very happy in this community. The staff is really attentive. I am happy that the community is clean for them to live in. They like the meals that are served. They are active in activities. We would recommend this community to other families for good care.


5.0
December 15, 2016
Anonymous - Resident/client
Verified Review
My great home

I am very happy living here. The staff is outstanding and always wanting to know how things are for me. I really like the size of the community and the layout of everyrthing. This has a great care for the value. I like participating with other residents. The staff go out of there way to remember everyone's name. I really like the food and it is very health. This have a great pool for therapy. I would highly recommend this community to families.


3.0
November 10, 2016
Anonymous - Toured community
Verified Review
Not very impressed with this location!!

I did not have a good first impression of this community, when I first arrived for my tour I had noticed there was a huge table in the front of the lobby that was very old and looked like it was falling apart. I would think they would want something nice and well put together to represent the rest of the facility. The entire building needed lot of updating and new furniture.


4.0
July 31, 2016
vicki thomas - Loved one of resident/client
Verified Review
A great place for Arlene Osthoff

My mother has been there for two weeks and really likes it. Friday afternoons the Happy hour she really likes. The only thing I saw when I moved her in was a spot on the carpet but I used some spot remover and got it cleaned up. They also had to get a new refrigerator because the one in her room didn't close. The people are really friendly, they say hi to you in the hallways. I am glad I found this place for my mother until a later time when she may have to go into a nursing home because of onset of dementia. I would recommend this place to anyone who needs a place which is safe and friendly for their loved ones.


4.0
July 11, 2016
Anonymous - Toured community
Verified Review
Not Many Accomendations

My tour of this community was decent. It is a nice community, from what I saw everything seemed to be well maintained. They don't offer many accommodations. The staff was kind and friendly. They answered all my questions. It just wasn't the community for my brother. It was a good tour.


5.0
March 3, 2016
Anonymous - Loved one of resident/client
Verified Review
Highly recommend!

My parents both moved to Eagle Pointe Place. Things are going good, they are both doing well. The staff are very friendly and nice. My dad always says that everyone is so friendly there. It is a very nice place, I would highly recommend it. The food is good, my dad does complain about some items like pasta, but they do alwayd offer an alternative food option. My mom has Alheimer's so she doesn't participate in much activities. There is a guy who comes in and plays cards with my father and he really enjoys that.


1.0
December 12, 2015
Anonymous - Loved one of resident/client
Not good

Nice place building wise workers are lazy. They often catch attitudes even sometimes hear arguing amongst the co-workers. Management is bad there is no nurse at night. So if residents fall it is up to the 2 workers they have at night to care for resident. Very unorganized food you only can choose between fish burgers chicken breast and whatever else they just whip up that you have no choice but to eat. Place needs better management and better workers.


5.0
October 14, 2015
Anonymous - Loved one of resident/client
Verified Review
Great facility

This is a great facility. The staff is kind, loving and caring and treats the residents like family. The building has a warm, homey atmosphere and the residents seem to be well adjusted and happy there. Wonderful


Neighborhood around Eagle Pointe Place

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Frequently Asked Questions about Eagle Pointe Place

Eagle Pointe Place offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Eagle Pointe Place has received an average review rating of 4.1 based on 33 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.