Oak Park Place - Dubuque

They have great staff. Very accommodating.

It is a newer community and despite the struggles with staffing they are really doing a good job - for instance sometimes our loved ones laundry takes awhile to get done but its not a big problem. The director is fantastic and every time we call the day to day staff are always very responsive. Our loved one really enjoys the meals and dining service. He really likes the convenience of the transportation that they offer.

[name removed] who we first contacted and who gave us the tour has been fantastic. For the first two weeks or longer he would stop by our loved ones room to check on her and make sure she is settling in just fine. [name removed] who is their receptionist (she might have other duties) but she is super responsive and if someone is not happy she is right on top of it. [name removed] who is there top chef is very good, he goes out and talks to the residents at the tables to make sure they are happy and satisfied. We really appreciate everything about them and we really could not ask for much more. We have heard this is the best place in Dubuque which so far seems to be true. They are really good about picking up the garbage each day. The meals are wonderful and they have great activities.

Oak Park Place is awesome, the community is always so nice and clean. The staff are great, our loved one is really enjoying them and appreciate their constant check ins.

They are grossly understaffed. In the memory care unit, there is no staff to be found sometimes. I wish I had never taken my loved one here.

I would recommend you check out the community. The staff and friendliness are amazing and if I could rate them a 10 I would. [name removed] was our first contact and [name removed] who took [name removed] place was just as good and we were thrilled with the transition.

I would say to forget this community and to never even think about it. I would not recommend this community.

My mother has been a resident at Oak Park for over two years. The services provided are very good. She gets the help she needs with getting dressed and other needs. There are plenty of activities such as bingo and crafts. [Name removed] does a great job of organizing them. There is also live music provided at least once a week. There are trips planned to go shopping or just for site seeing. I am very satisfied with her care and services that she receives and would recommend Oak Pack Place.

My elderly sister lives in this community. She really has had a positive experience. The community is tucked back into a quiet neighborhood. My sister has seen deer and wild turkeys outside her window. Every time I visit I am pleased with how friendly the staff are to us. The community has educational events that are very favorable to my sister. The community recently had an amazing presentation on President Lincoln. I feel like the leadership really cares about my sister and the other residents. I am happy that we picked this facility to for her to live in.

My parents live here currently. One of the things I appreciate about the community is that they involve the residents in some of the decision making. They really attempt to hear their concerns and get feedback about what they want. From what I’ve seen, the dining room staff has been very nice. However, while some of the people that I’ve had contact with have been very helpful, others have not. The food is hit or miss, some days it’s good and some days it isn’t. They only serve breakfast and dinner, but the apartment that my parents have has a full sized kitchen so they can make their own food if they want to. The menu has 2 choices, a main entrée and an alternate, and there’s a salad bar. I’ve heard, though, that it sometimes isn’t filled enough for everyone to have some. My parents have said that the continental breakfast is the highlight of the day. The cleanliness of the facility is good and housekeeping is supposed to come by the room once a week to vacuum and dust. There are a few aspects of the community that I think they could improve, like making an effort to involve the residents in the activities they provide and creating specialized activities for specific age ranges. I also think they could upgrade the lighting and integrate the assisted and independent living sides so they can all socialize together. I wouldn’t mind recommending this place, but I would say they have a ways to go on improving certain aspects and that you should do your research before moving your loved one in.

Our experience at Oak Park Place has been great. The people there seem very happy, and the staff go out of their way to make everyone's stay as comfortable as they can. The food is good. I find that they do repeat some meals, but there's generally a good variety throughout the week. They offer a lot of activities in the community as well, and residents can keep track of the schedule on the calendars displayed throughout the community. Overall, I would recommend Oak Park Place to others.

I have recently taken a tour of this community and I really enjoyed my experience. The staff where on time to our appointment and made sure to answer any questions I had for them. i just thought the rooms seemed to small for my mother and it was too tight of space.

My grandparents are doing wonderful. I appreciate A Place For Mom helping us get them into the community. I love the staff, they call me daily to tell me what they did and how they are doing. My grandparents are enjoying the meals they eat and they enjoy meeting the residents.

The staff where all very informative during our tour, they made sure to greet us on time and give us lots of useful and helpful information of there community. They offered us to try one of there meals for free and join in on activities that where going on at the time. I have nothing bad to say about our visit the location was just not a right fit for my family and I

This is a nice community. The staff needs to watch security better. They do have activities to stay active. She seems happy and enjoys the clean community. Families would be happy with the care here.

So far it has been a good experience for us here at this community. My bother is taking some time to adjust to the community, but they are doing a good job caring for him. The community is very well maintained, they keep his room and the community well-kept. The staff is very kind, they have been very helpful and knowledgeable. There are activities offered, he enjoys bingo. He is content with the food. I know he is safe and I would recommend this community.

It has been as good as we expected it would be at Oak Park Place - Dubuque-.. They have plenty of activities here. Of course getting mom to participate in them has been difficult. Overall the experience has been good.