Oak Park Place - Dubuque

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15 Reviews

• (8)

  A Place For Mom

• (7)

  SeniorAdvisor.com

Up to the point of COVID things were pretty good, the marketing director was already really good. However there were times where we had a hard time getting in communication with someone, but we would still probably recommend this community to others.

My mother has been a resident at Oak Park for over two years. The services provided are very good. She gets the help she needs with getting dressed and other needs. There are plenty of activities such as bingo and crafts. [Name removed] does a great job of organizing them. There is also live music provided at least once a week. There are trips planned to go shopping or just for site seeing. I am very satisfied with her care and services that she receives and would recommend Oak Pack Place.

My parents live here currently. One of the things I appreciate about the community is that they involve the residents in some of the decision making. They really attempt to hear their concerns and get feedback about what they want. From what I’ve seen, the dining room staff has been very nice. However, while some of the people that I’ve had contact with have been very helpful, others have not. The food is hit or miss, some days it’s good and some days it isn’t. They only serve breakfast and dinner, but the apartment that my parents have has a full sized kitchen so they can make their own food if they want to. The menu has 2 choices, a main entrée and an alternate, and there’s a salad bar. I’ve heard, though, that it sometimes isn’t filled enough for everyone to have some. My parents have said that the continental breakfast is the highlight of the day. The cleanliness of the facility is good and housekeeping is supposed to come by the room once a week to vacuum and dust. There are a few aspects of the community that I think they could improve, like making an effort to involve the residents in the activities they provide and creating specialized activities for specific age ranges. I also think they could upgrade the lighting and integrate the assisted and independent living sides so they can all socialize together. I wouldn’t mind recommending this place, but I would say they have a ways to go on improving certain aspects and that you should do your research before moving your loved one in.