Dale Commons

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19 Reviews

• (10)

  A Place For Mom

• (9)

  SeniorAdvisor.com

Moving our family member into an assisted living facility was not an easy decision. Once we toured multiple homes in our area, we were drawn back to Dale Commons more than once. Our mother is very happy there, well cared for and worries about nothing. She tells us often that she would recommend Dale Commons to anyone of her friends looking for somewhere to live once they were not able to live alone. she truly enjoys being there. We do not have to worry about her care. She loves the food there too.

[date removed] The facility itself is nice but it is ran terribly. The food is awful. The staff doesn't take their responsibilities seriously. My grandmother was not given her medication for two days yet they insisted it was given to her. When I asked to see the book where they sign when medications are given that night was already initialed (6pmit was 3pm) and the following morning at 7am was also initialed. When they counted up the pills there was two more than there should have been. If we wouldn't have been there almost everyday she wouldn't have received her medication. This was not the only incident where a resident didn't receive their medication but marked that they had given it to them. When my grandmother fell and was taken to the hospital the staff called one person on the emergency contact list. The staff knew that this person didn't always have cell service, but they didn't call the other two people listed as emergency contacts. That was Friday night at 10pm. The message wasn't received until 6:30am, the next morning. My grandmother died at 7am before we arrived at the hospital. My grandmother died ALONE. Our family members were at Dale Commons almost every day visiting my grandma. The staff and manager knew our family. They knew we lived out in the country and to call more than one emergency contact. Why would you list 3 if they aren't going to call them? When we asked the manager why protocol wasn't followed and the next emergency contact wasn't called his reply was "how many people do you want me to call?" Later when I questioned the manager again he asked me why I was talking to him. It wasn't him who didn't make the call. The last time I looked up the responsibilities of a manager they include being responsible for their employees. The manager is a joke. The residents pay a lot of money for these people to take care of them and they just don't do their job especially if the family isn't there often.

Property is modern, and well kept. Prices reflect quality of property and amenities.