Dale Commons

Our loved one was only there for about a month, but during her stay she absolutely loved the meals and dining service. They really accepted our loved one very warmly, they did a great job making her feeling comfortable at first and letting her adjust at her own pace. At meal time they would make sure to sit her a table with other residents that had similar personalities. I was about an hour away but that did not matter because they kept up great communication with me. On a technical stand point they really got a hold of our loved ones medication which we did not know was even out of whack so we appreciated that. Also Dale Commons has a nice big backyard and side yard for the residents to walk around in.

Beautiful grounds made an excellent first impression. Warmly greeted by [name removed], including tour, cookies and lots of swag. The facility was open and clean The rooms and kitchens were on the smaller size Outdoor patio door was only available in the largest rooms.

The staff is very friendly and the community overall is excellent. They are always doing something for the residence and the communication is great between the family and the staff. The food is great my loved one loves it. I would recommend this community to others

The staff is friendly, I would definitely recommend this community to others

we did a tour very nice, a private apartment with care can come in every hour to check on her, depends on the care level, answered questions and had lots of information for us to look over.

We were very impressed with Dale Commons. When we walked in the door there was a sign Welcoming [name removed]! A very nice touch. [name removed] was really pleased. Then he discovered he knew [name removed], Sales Manager. We had a lovely lunch with him at the facility and had time with [name removed], Director of Assisted Living, about what is available and how we can get other help. It was quite obvious that the residence were enjoying their meal with a restaurant style service and friendly staff. The person who operates the gym and is also a personal trainer spent some time with [name removed] talking about his limitations and how she could work with him. The facility was clean and the apartment was really nice. Price was comparable to others. This one is at the top of [name removed] list at the moment.

Moving our family member into an assisted living facility was not an easy decision. Once we toured multiple homes in our area, we were drawn back to Dale Commons more than once. Our mother is very happy there, well cared for and worries about nothing. She tells us often that she would recommend Dale Commons to anyone of her friends looking for somewhere to live once they were not able to live alone. she truly enjoys being there. We do not have to worry about her care. She loves the food there too.

[date removed] The facility itself is nice but it is ran terribly. The food is awful. The staff doesn't take their responsibilities seriously. My grandmother was not given her medication for two days yet they insisted it was given to her. When I asked to see the book where they sign when medications are given that night was already initialed (6pmit was 3pm) and the following morning at 7am was also initialed. When they counted up the pills there was two more than there should have been. If we wouldn't have been there almost everyday she wouldn't have received her medication. This was not the only incident where a resident didn't receive their medication but marked that they had given it to them. When my grandmother fell and was taken to the hospital the staff called one person on the emergency contact list. The staff knew that this person didn't always have cell service, but they didn't call the other two people listed as emergency contacts. That was Friday night at 10pm. The message wasn't received until 6:30am, the next morning. My grandmother died at 7am before we arrived at the hospital. My grandmother died ALONE. Our family members were at Dale Commons almost every day visiting my grandma. The staff and manager knew our family. They knew we lived out in the country and to call more than one emergency contact. Why would you list 3 if they aren't going to call them? When we asked the manager why protocol wasn't followed and the next emergency contact wasn't called his reply was "how many people do you want me to call?" Later when I questioned the manager again he asked me why I was talking to him. It wasn't him who didn't make the call. The last time I looked up the responsibilities of a manager they include being responsible for their employees. The manager is a joke. The residents pay a lot of money for these people to take care of them and they just don't do their job especially if the family isn't there often.

this place is outstanding. Its like a 5 star hotel for senior citizens. the tour was very thorough and answered all our questions. I spoke to some of the residents and they love living here. This is on our list.

Property is modern, and well kept. Prices reflect quality of property and amenities.

Great place.[Removed] was wonderful. Provided a detailed explanation of their levels of assistance, a tour and answered questions and concerns. Top of our list for our parents.

I have no complaints of how things went for my loved one and I during our tour of this community. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I was impressed with the presentation they had and how professional they where throughout our visit. It was just not the right location for my loved one in the end decision but I would recommend it to anyone.

Mom is doing fine at this community. The staff are friendly and take good care of her. They do offer daily activities and the food is good. The community is great and they clean mom's apartment once a week. I would recommend this community.

I was looking for a place for my father and was referred to Dale Commons. I was told they had 20 empty beds and an "interim manager", which is always a red flag. I was given a tour and marketed with a good pitch. The place was modern and attractive with good window dressing. However, the management and heart and soul of the place was singularly lacking. I was given very mixed messages about services and the front office was unprofessional and sketchy. The management may have passed on confidential information about my father which is a major HIPAA violation. I am a doctor in the medical field and am very familiar with the ethical and professional standards and practices of assisted living facilities. I definitely got the impression that they are in it for the money in a market with limited alternatives. I would stay away and would not place my family member there.

The staff is taking good care of mom. They cater to you and get to know what you like. The food is good and breakfast is the best meal. This is a very nice clean community. They have transportation available and they offer daily activities. This was the most open and updated of the communities we looked at and I would recommend it.

This community looked about the best as far as being clean. This is a newer community and has a nicer atmosphere. The food is good and the staff were nice. This community did seem a little high priced compared to other communities in the area.

This was our second choice of communities. This community unfortunately did not offer the amount of assistance mom needed. This was the prettiest one we looked at, however it was also more expensive. They offer restaurant style dining with a variety of choices.

They've been very good. It's probably one of the nicest and that's probably why it's so expensive. My mom needs somebody to come in and do her medication but my dad doesn't. We were getting his medications packaged from the pharmacy so he could do them himself but they said unless he can know exactly what every prescription is for they wouldn't let him do it himself so then it costs so much more for them to do the med for him when he couldn't really do them himself. He was doing it by himself and everything was fine. It's needless cost to me. That's the only draw back. My parents don't participate in the activities. They have a million but my parents are professional TV watchers and that's what they enjoy doing. They can participate if they want but they don't want to. Dale Commons is right by the freeway so it's easy for my to go pick them up and visit more often. It looks more like a hotel

It's not that we're not happy with Dale Commons, its not Dale Commons as much as it is her insurance company, they haven't paid a penny since she's been there because they keep finding more that they need. When we got to Dale Commons, we were told they would be able to handle everything everything everything, doing all the paperwork, running around all of that, but we've had to do it. All they do is keep telling us "don't worry" but we have to worry because we can't keep paying for it and if they kick her out my mom will probably end up passing away. The care though has been fine, the staff is wonderful, the activities has been more on the idea that the kids promote it, she's done a few little things and friday they have a happy hour and they have an entertainer that comes in, so fridays are our mother-daughter days. They're helping her get dressed and helping her shower, they're hands on as she needs it, as helpers go they're wonderful, as management goes, it sucks.

They provide lots of activities for the residents to participate in. The staff is very friendly and helpful. The community is well maintained and clean. I am very pleased with them and would recommend them to anyone.