Crescent Point At Niantic

I toured Crescent Point at Niantic and they were going through some renovations at the time. I actually took two tours; during the first one she took a lot more time to show us everything as we were just beginning our search. The second tour was not as thorough, perhaps because I already knew it. I saw their memory care area during my second tour as I didn't see it during the first one. We chose another community because we got more bang for our buck, and the apartments were much nicer.

It was a great tour but we were not ready for that step of care for our loved one yet. Very nice, very clean and spacious.

The care services have been very good from what we can see, but we are a little concerned with the lack of physical activity on the memory care side. We wish they would have more of a stimulating environment. Non skilled nursing community and is expensive.

While our loved one was there, they did a good job. The care our loved one needed they were able to handle, she needed a assisted living with a medical room and they were able to accommodate that. We were happy with then, and given the circumstances they did their best with communicating to our family. The meals and dining service we think was good, our loved one seemed to like the food. The staff was fairly attentive, and everything worked out it was a good experience.

It is a very supportive community. The staff are absolutely wonderful and very proactive. The best part of my dad being in the memory care unit is that it is a small group which allows the residents and staff to form bonding relationships. Another main thing is that when my dad is having his moments, the staff call me and put he on the phone so we can talk. The staff are excellent at calming him and redirecting his as well. His transitioning from home to their memory care went really well. My dad actually understands that the staff take great care of him and are there to help him with whatever he needs. He says they feed him really well! I know, without a doubt, that my family made the right decision in choosing Crescent Point for my dad.

My mom was in Crescent Point, moved in from another assisted living because of the level of care she needed, and they are the only option in this area that said they could provide what she needed. The other facility was a thousand times better and right down the road. The nursing staff at Crescent Point is unapproachable and they do not take any responsibility for miscommunications or errors. I wouldn't recommend going to this place if you have a loved one in need of extra care. They say the can provide it but it is fair at best.

[Removed] was very very helpful. No openings at this time. Smaller units however like there level of care they offer.

Visited to organize a meeting with the staff member responsible for discharges, as I am a senior manager for a Home Care agency and aside from providing lists of services to businesses like this one, I keep a log of rehabs, nursing homes, etc to help in elder care planning with clients who live in New London and Lower Middlesex counties. While the receptionist was wonderful in helping me, a short, white-short haired woman rudely shooed me away as wasting their time, although she was not at all included in the conversation. She told me if I was worth their time, they'll call me. It was disgusting. I will most certainly not be recommending this facility to my clients, as clearly they do not work well with elder care planners and this isn't the type of attitude any elder would need in their time of great need. I pride myself in providing the best locations for my clients to recover in, this one's attitude is the worst in the New London County and as an elder planner- I can only say A V O I D it.

I almost chose Crescent point for my mother. Everyone was so professional and the community was clean. I liked the overall ambiance there and they seemed adequately staffed when I toured. They seem to be well established and have it together. The reason I did not chose Crescent point is the location, it was much farther than I would have preferred.

The staff at this community are hands on. The community is clean and well maintained. There are a few things we are working with them on to improve.

During my tour of the Crescent Point At Niantic, I met the nurses and the staff. The place was nice and clean. The tour guide was very friendly and took me around the entire building. We chose another community because of location, but this was a good option.

My husband is doing pretty well at this community. They are caring for him and his needs very well. The staff is very nice and helpful. It is a nice safe community, the staff is very kind also. I've had one issue with the laundry services, but things have since improved. There are activities offered for the residents. I had lunch with him one time, and the food was nice. It has been a good experience. I know he is safe, and this is a community I would recommend.

This is a pleasant community, and my tour of it went very well. The tour guide we had was kind and knowledgeable. From what we saw the community looked nice. Everything appeared to be very well-kept. They were very kind to family and myself.

My mother is doing very well here at this community. They are caring for her and her needs. This is a good community, and everything is working out very well. I'am pleased with the care, and everything they have done for us.

My Mom moved into the Memory Care area two months ago. I was impressed by the courtesies extended to us immediately. My Mom's her own woman, knows her likes and dislikes and communicates those very well. Despite her initial hesitancy about moving into a new community, she has settled in and has made a number of friends there. The staff has been quite helpful, calling whenever any question arises or if they feel I might like to know something. I appreciate the attentiveness and care that is shown by the care staff as well as the back office folks.

My wife is in one of the dementia units. Since she has been there only a few days, this is a first-impression review. I am most impressed with the extent of the staffing and its all around professionalism. They all have in addition an important attention to details.

This community has excellant care. and the meals are very good. When brought in not able to walk and now able to walk with a walker due to the staff giving great care. The meals were very good. Community was kept very clean at all time. Very happy with the care, but alittle costly. Over all extremely happy.

The people working there are always friendly and caring. The room always is clean, and laundry is done. Never had problem getting things tha break fixed. No complaints of care of my father, and there always is activities going on to participate in. The biggest hurdle is paying community fees and first months rent to move in, which amounted to [removed] and [removed] reactively. The monthly total rent which includes care can also be high.

So far I have been pleased with Crescent Point At Niantic. The staff works really well with all the residents that are there. She has only been there a couple months and I have no complaints at this point.

We toured this community while looking into care options for a loved one. Crescent Point at Niantic seemed like a nice place overall, but I don't know that it would have been a good fit for my loved one. It was clean and well decorated, but felt a bit like a hotel and seemed too formal for my Dad. The community was also mostly women, and think he would have more comfortable somewhere with a few more men to socialize with.