Colonial Gardens - San Antonio

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32 Reviews

• (3)

  A Place For Mom

• (29)

  SeniorAdvisor.com

We chose Colonial Gardens because the friendliness of the staff, the warm atmosphere, and seeing the residents participating in the activities during our tour. Also for us, it was very close to our home. My father had a private room and it was pretty spacious. The best part about this community is the fact that the staff members have been here for a while, they seem committed to their jobs and it makes it a warm and comfortable environment. I would recommend the facility.

The care our loved one receives is great, she gets all of her meds, she gets her baths and hair done and her laundry done. We haven't been able to visit this community since March, but there is about four or five care takers that we absolutely love, they have taken amazing care of our loved one, they are just outstanding. The value is fine, its moderately priced. The personal care assistance's are great, however the house keeping is just okay, we have had to go there a couple times and clean our loved ones room because it was dirty and sometimes her clothes get mixed up with the other residents. The activities director is wonderful and they had a lot of activities for the residents to participate in before COVID. Since COVID the communication between the nursing home and the families is not that great. We are having to call and find out things, so it is greatly lacking. That is the only problem we have had with this community. The quality and variety of the food is not that good, it could use some improvements. They serve everyone the same thing regardless of their dietary restrictions and they get a lot of sweets. Every month we get medical bills that we get from her insurance that does not specify what the chargers are for. Especially since our loved one does not go to a doctors office, she uses the on sight doctor at the community.

My brother has been here for 4 months and it seems like he has finally found a home. The staff understands his disease and successfully uses behavioral interventions to improve his behavior which is sometimes inappropriate because of his dementia. They do not seem to want to overmedicate the residents. The rooms are private and the house is small so that it is a "family" type atmosphere. The staff seems very willing to work with the family and tries to tailor each resident's program to his individual needs. The food is quite good. So far have been quite pleased here.