Colonial Gardens - San Antonio

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We chose Colonial Gardens because the friendliness of the staff, the warm atmosphere, and seeing the residents participating in the activities during our tour. Also for us, it was very close to our home. My father had a private room and it was pretty spacious. The best part about this community is the fact that the staff members have been here for a while, they seem committed to their jobs and it makes it a warm and comfortable environment. I would recommend the facility.

The care our loved one receives is great, she gets all of her meds, she gets her baths and hair done and her laundry done. We haven't been able to visit this community since March, but there is about four or five care takers that we absolutely love, they have taken amazing care of our loved one, they are just outstanding. The value is fine, its moderately priced. The personal care assistance's are great, however the house keeping is just okay, we have had to go there a couple times and clean our loved ones room because it was dirty and sometimes her clothes get mixed up with the other residents. The activities director is wonderful and they had a lot of activities for the residents to participate in before COVID. Since COVID the communication between the nursing home and the families is not that great. We are having to call and find out things, so it is greatly lacking. That is the only problem we have had with this community. The quality and variety of the food is not that good, it could use some improvements. They serve everyone the same thing regardless of their dietary restrictions and they get a lot of sweets. Every month we get medical bills that we get from her insurance that does not specify what the chargers are for. Especially since our loved one does not go to a doctors office, she uses the on sight doctor at the community.

My loved one has been at Colonial Gardens for three years. He has Parkinson's Disease. Although he participates less than he used to, there are many great activities for the residents. The care during the pandemic has been exceptional and the staff very helpful. The current Executive Director has a passion for the residents and has elevated the care of the residents since she was hired. She's readily available and assists in solving any issues. I love the small residences where there is a family feel. The food is delicious too.

Very homey and clean environment.

Exceptional care and professional staff.

Great staff, friendly atmosphere.

Very clean and has amazing staff that were very friendly.

Very clean, homey food and very attentive to every patient's needs. Administration is very professional and highly qualified in their department.

Colonial Gardens offers "peace of mind" for you families needing to find a safe supportive environment for their loved one. They specialize in helping people with activities/dementia. The staff are highly trained and passionate about proving the best care for your loved one. The property looks like a home (rather than a facility) and is decorated beautifully with antiques, offers a large outdoor area with mature oak trees.

Before [date removed], I was going to see my Dad every day. Anytime during my visits, the facility was clean and residents were engaged with activities. [Name removed] is a great Activity Director. [Name removed] is totally engaged with the residents, he plays Bingo, bowling, and arts + crafts. Since the virus (COVID-19) I am unable to go in. I visit, the place is clean, nurses were wearing a mask and obliging by the state guidelines. I hear [name removed] performing an activity in the background. The facility continues to be fun and residents look good, even during the circumstances.