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Chestnut Fields

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5425 Chestnut Dr, Muskegon, MI 49444

7 reviews
Add review
5 star
29%
4 star
0%
3 star
0%
2 star
14%
1 star
57%
See all reviews
For more information about senior living options:
(866) 374-4058
Chestnut Fields
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L. Hvizdos
-
Family/friend
5.0
Definitely recommended
This is from my perspective...however since my 96 year old mother is checking herself out Friday...against my wishes...she would give a different point of view. She wanted to go home and took very little part of any activities, so it's hard to judge that. From what I observed from the cale

About the facility
Chestnut Fields

Chestnut Fields in Muskegon, MI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

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Amenities
at Chestnut Fields

Healthcare Services

  • Diabetic Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Staffing & Ancillary Services

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Devotional Activities Offsite
  • Activities On-site

Compare

Chestnut Fields undefined
Chestnut Fields

5425 Chestnut Dr, Muskegon, MI 49444

The Oaks community exterior
The Oaks

1740 Village Dr, Muskegon, MI 49442

American House Spring Lake
American House Spring Lake

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Christian Care
Christian Care

2053 S Sheridan Dr, Muskegon, MI 49442

Review score not available
9.5
Review score
20 reviews
9.5
Review score
20 reviews
5 star
70%
4 star
25%
3 star
5%
2 star
0%
1 star
0%
9.0
Review score
31 reviews
9.0
Review score
31 reviews
5 star
42%
4 star
32%
3 star
10%
2 star
6%
1 star
10%
8.0
Review score
1 review
8.0
Review score
1 review
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Reviews

for Chestnut Fields

7 reviews
5 star
29%
4 star
0%
3 star
0%
2 star
14%
1 star
57%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Chestnut Fields with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Chestnut Fields has 7 reviews with an average "overall experience" of 2.1 out of 5.
Overall Rating
2.1
Cleanliness
2.1
Friendliness
2.0
Care Services
2.1
Staff
Meals & Dining
Activities
2.1
Value for Cost
2.0
A Place for Mom has scored Chestnut Fields with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Chestnut Fields has 7 reviews with an average "overall experience" of 2.1 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
anonymous - Family/friend
Assisted Living
July 20, 2019
1.0
Unhappy is an understatement
When my mother first started here in independent living it was wonderful. Caring staff, food, etc . Due to dementia which was beginning to worsen she was then moved to the assisted living facility on the same property. Things have gone downhill since. They have been thru numerous administrators, and staff. Most of the time they are understaffed and don't even get me started on staffing on the weekends, unbelievable. The ratio of staff to residents is too high, and although the staff tries to keep up its almost impossible. My mother was given someone else's medications once, OOPS, and they actually missed her medications to be given in the morning and were going to try to cover it up by doubling up her medications in the afternoon!! She needed help with eating as she got worse and worse with dementia. She would be given a bite in the dining room, then they would move on to something else and comeback later and given a few more bites. Unless they fed her she didn't hardly eat, care plan said someone would assist her with eating at mealtimes but this was ridiculous. She was supposed to be fed a soft diet as she encountered choking issues BUT then offered a BLT Sandwich and at another meal Garlic Bread! How is that soft?? The administrator currently seems to have no compassion. She removed all abilities for my mom to keep her strength up, not to mention her dignity in toileting herself, we were given rules beyond belief that made no sense and were never explained. We complained till we were "blue in the face" to no avail. We couldn't take it anymore and moved my mother to another facility nearby that truly loves her, allows her to maintain her dignity and she is finally returning to the mom we knew and loved before this administrator took over. Please do not consider moving your loved one here!!!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Unhappy Family - Family/friend
Assisted Living
July 17, 2019
0.5
More than a disappointment
This was our first experience with assisted living so our family was somewhat naive and trusting. The facility itself is beautiful but that’s it. The administrator is very immature and inexperienced in managing anything and it shows! You will be told what you want to hear but there won’t be any consistent care given or follow through. We often had to request meetings with her regional boss to be heard and that didn’t even help! Our loved one has dementia and therefore can’t accurately tell us about the neglect she was experiencing. Once we starting watching the details we were horrified. Medications were not given correctly, dietary instructions were not followed, the standard of care (changing briefs or offering toileting) was not consistently done, exclusion from activities or no activities at all. The list goes on. If your loved one can communicate clearly to you and is quite mobile requiring little to no special care, maybe but why take a chance? The aging process requires more and more care not less and Chestnut Fields will let you down. Don’t do it! We have recently moved our loved one and are finally experiencing what good care is all about.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous
Assisted Living
April 26, 2019
2.0
Meaningful
Sad to say the administer doesn’t know what she is doing. The staff is great. Unfortunately my parent experienced a dog in the dining room relieving himself. The administrator is rude speaks about personal problems openly so all can hear. Will never recommend this facility.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Danny mable - Industry reviewer
Assisted Living
January 22, 2018
0.5
Please run!!
Very beautiful decor, wonderful residents, but uncaring, disrespectful, incompetent staff and administrators. Wonderful place for an adult that is fully capable of assisting themselves. Terrible place for an elderly person who needs special help!!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
n/a - Family/friend
Assisted Living
December 26, 2014
1.0
Beware!
Facility looks beautiful however it is very deceiving. Most of the staff is very nice but they are always understaffed (especially on week ends)! They are liscensed as a foster care not an assisted living therefore the staff is not required to be certified. This includes the staff that hands out meds. They have made several mistakes with my mothers meds in the last few months. Deb is the only nurse for the facility and she works mon- fri . She is usually gone by 4:00. The rooms are rarely cleaned well and laundry is done by the same staff that hands out meds when they have time. ( sometimes only once a week) They have a cleaning person but I have only witnessed her vacuuming the hallways and helping residents at mealtime ( I have never witnessed anyone cleaning rooms) They make a lot of false statements when you discuss moving someone in. I would strongly recommend anyone concidering this place do some research it is not as great as it first appears!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
L. Hvizdos - Family/friend
Assisted Living
February 26, 2014
5.0
Verified Review
Definitely recommended
This is from my perspective...however since my 96 year old mother is checking herself out Friday...against my wishes...she would give a different point of view. She wanted to go home and took very little part of any activities, so it's hard to judge that. From what I observed from the calendar, there were plenty of opportunities to take part. I do have a complaint about the communication. The chestnut address is on all of their stationery...but that is not the address of my Mother's building. Getting a phone hooked up, paper delivered caused a delay because no one had the other address. I contacted the director of all the facilities, but he wasn't too sympathetic.
Cleanliness
5
Friendliness
4
Value for Cost
5
Care Services
5
Activities
5
Gerald - Family/friend
Assisted Living
February 18, 2014
5.0
Verified Review
They are really good!
It's very clean, it was virtually brand new. They do have activities going on but she doesn't participate much. She loves the food, the food is good. I can't think of anything to be improved. They are really good!
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Viewing 1-7 out of 7 reviews

Neighborhoods
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Frequently Asked Questions
about Chestnut Fields

Chestnut Fields offers 1 Bedroom. Learn more.

Call (231) 798-2220 to reach a resident at Chestnut Fields.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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