American House Spring Lake

18100 174th Ave, Spring Lake, MI 49456

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street view of American House Spring Lake

About the community American House Spring Lake

We know it isn't easy finding the right senior living situation for elderly parents in Spring Lake, Michigan. American House Spring Lake presents the best solutions in senior care. Our convenient location allows for easy visits from Muskegon, Grand Haven and other communities along Lake Michigan.

American House takes great pride in our warm, friendly, and knowledgeable staff. A safe homelike environment on peaceful, beautiful grounds is one of the first things you'll notice upon visiting our campus. You'll find lots of options in our floor plans from singles to spacious suites, and apartments.

Our Assisted Living Plus program offers Memory Care Living specially designed for the needs of our residents with Alzheimer's and dementia. No matter what your needs are, you are in competent hands at American House. We have specially trained resident staff in all levels of senior care.

Independent living on our Villas campus offers a choice of amenities. Apartments here give you freedom with many conveniences; full bath, full kitchen, patios, and washers and dryers in a lovely community full of active seniors. Villas residents have 24 hour security, an emergency call system and on-campus staff, as well as many choices in added...

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Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing for American House Spring Lake

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Starting at
1 Bedroom
Starting at
2 Bedrooms
Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at American House Spring Lake

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Physical therapist

Meals & Dining

Meals provided
Guest meals
Professional chef
Restaurant style dining

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Full kitchen

Community Amenities

Memory care services

Wander guard or similar system available
Secured community
Enclosed courtyard
Outdoor walking paths

Transporation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit
Uncovered parking

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon


Grocery shopping and errands
Laundry service / drycleaning


Cats allowed
Dogs allowed

Primary language spoken by staff


Recreational areas

Billiards lounge
Fitness center
Game room
Piano or organ


Devotional activities on-site
Protestant services
Catholic services
Art classes

Reviews for American House Spring Lake


(23 reviews)

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Verified Review
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1-20 of 23 reviews
February 26, 2021
anonymous - Spouse or partner of resident/client
Verified Review
My Review of American House

We chose American House because it was a locked facility, and they had availability at the time that we needed it. The room size was very good I thought. My husband was a people person and loved talking to people, and with covid he was not able to do that. He had dementia, and we had to mask up when visiting so it was hard to know if he knew who we were. Overall it would depend on the individual if I would recommend or not.

January 22, 2021
Luanne G - Resident/client
Verified Review
my review

The community is very clean and the food is good. The staff is very helpful and friendly. I would definitely recommend this community to others

Response from American House Spring Lake

February 15, 2021

Luanne, thank you for the 4-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.

October 20, 2020
Anonymous - Loved one of resident/client
Would recommend this community

American House community is very clean, and the staff members who worked there were very friendly. The food they served overall was pretty good. The room sizes at this community were about average, they were fine.

Response from American House Spring Lake

November 23, 2020

Thank you for your 4-star review of our community! We appreciate your feedback.

August 22, 2020
Anonymous - Loved one of resident/client
Unacceptable Standard of Care for Loved Ones

I cannot recommend American House’s Willow Brook. My mother was a resident for 18 months and I spent a lot of time with her, observing the care and staff in many different situations . While her care was initially “decent,” it was unacceptably horrible by the end of her stay. Many ( not all) of the aides were apathetic, inattentive and neglectful. Aides spent more time on their phones or on breaks than providing care. Orders from care providers were often not followed or fulfilled. If you needed something, often you had to ask 4-5 times before it was fulfilled. Unless you can be there 24/7 to advocate for your loved one, look elsewhere before considering Willow Brook at American House.

Response from American House Spring Lake

November 23, 2020

It's always our hope our residents, guests and employees have a pleasant experience with us. Feel free to reach out to our home office, at [removed] to discuss any concerns you may have. We value your feedback and look forward to hearing from you.

February 2, 2019
Hazel Johnson - Loved one of resident/client
Place needs lots of help

Cost almost six thousand a month in memory care. Pillow cases stained with blood sheets torn or very worn edge. Cleaning once a week never done only bathroom cleaned and garbage emptied. Every Sunday night only half a sandwich and a small bowl of soup. Medicine hardly ever given on time. Supervisions hardly mixed with tenants. Short staff most of the time and staff changes all the time they just cannot keep good help. Staff having to work extra shifts all the time but not upper management they never cover. So because of the turn over there is NO training!! Really needs big improvement!

Response from American House Spring Lake

May 9, 2020

Thank you for your feedback. We'd appreciate an opportunity to discuss your concerns. Please give us a call today. We look forward to hearing from you.

December 6, 2017
Anonymous - Loved one of resident/client
Verified Review
Dad is happy Here

The setting in here is very peaceful and quiet. There isn't a lot of commotion going on. It has a homey feeling to it, maybe 18 residents. He sometimes enjoys the daily activities, they had a Christmas party and his wife joined him for that. The food is very good the chef is a retired chef so it is excellent, he buys the food and prepares it. They have private rooms and they will come in and clean them weekly. The whole place is always clean. The staff always try to accommodate him and his needs. I would recommend this community.

Response from American House Spring Lake

December 13, 2017

Thank you for your 4-star review of our community! We're so glad to hear your dad is happy at American House Spring Lake and we appreciate your feedback.

September 9, 2017
Anonymous - Toured community

Very nice rooms and nice surroundings. Smaller buildings and separate ones for Assisted and Memory Care. This would be Independent Living with services added if needed. Smaller venue but not sure if right socializing environment.

Response from American House Spring Lake

September 11, 2017

Thank you for your 4-star review of our community. We're glad to hear you were pleased with American House Spring Lake and appreciate your feedback. We'd love to have you back to join us for one of our scheduled social events. Give us a call anytime. We'd be happy to have you as our guest!

July 27, 2017
Anonymous - Toured community
Verified Review
Apartment as big as what they moved out of

The 2 bedroom apartment that mom and dad moved into is as big as the townhouse they moved out of they have so much space. The staff is wonderful especially the maintenance staff they made it so much easier moving mom and dad into their apartment. Mom and dad are enjoying their time there they are slowly getting involved in activities and meeting new people. The residents are very diverse The landscaping is very nice everything is well groomed and taken care of from the inside to the outside. The food is fabulous very well prepared.

Response from American House Spring Lake

July 31, 2017

Thanks so much for your 5-star review of our community! We appreciate your feedback and we're glad to hear that your mom and dad are settling in and making themselves at home. It's our pleasure to serve our residents - good to know the transition went so smoothly!

July 15, 2017
Anonymous - Loved one of resident/client

This facility was very nice and very well run when it was Oak Crest. Since American House has taken over the care and staffing (what staffing they have) has gotten horrible. My mother is in what is supposed to be an assisted living, they have been moving Alzheimer patients into her building, and now she has to lock her door to keep these patients out of her room. Some days, she only eats once a day because the food that is prepared is not elderly friendly. Family members have to come daily to make her bed, make sure she has clean towels, toilet paper, empty trash. Many nights she is not getting her medication because the ONLY STAFF person is not in the building. Yes, there is only ONE person assigned to be on staff, and that person is out of the building, so if something should happen, there is no one in the building, and we have watched this person leave the building and not come back for 30-60 minutes. The other day while I was visiting, a resident in another room pulled the call cord.....the annoying buzzer went off for over an hour. My mother said that sometimes she hears that noise all night long. Very disappointed with American House!!

Response from American House Spring Lake

July 18, 2017

We appreciate your feedback and hope we will have an opportunity to address your concerns directly. Please call us at your earliest convenience at [removed]. Thank you.

June 21, 2017
Anonymous - Resident/client
Verified Review
Pleased with my Move Here

I'am satisfied with my move to this community everything is working out well. Everyone has been welcoming, and kind. The staff is good, and helpful. They do a good job with the cleanliness of the community. The meals are pretty good, and they provide good activities for the residents. I'am pleased with this community, and I would recommend it.

Response from American House Spring Lake

June 23, 2017

Thank you for your 5-star review of our community. We're so glad you've chosen to call American House Spring Lake home, and we appreciate your feedback!

June 20, 2017
Anonymous - Loved one of resident/client
Verified Review
A good experience

Mom enjoyed her short respite stay at this community. The staff were nice and helpful. The food was good and they offer plenty of activities. The community is clean and I would recommend this community for a respite stay.

Response from American House Spring Lake

June 22, 2017

Thank you for your 5-star review of American House Spring Lake. We appreciate your feedback and we're glad to know you AND mom were happy at our community!

December 21, 2016
Anonymous - Toured community
Verified Review
Good Tour For The most Part

I had a pretty good tour of this community. For the most part the community appeared to be well-kept. The staff I met was kind and friendly. There were many factors that played into where to place my mother. This community wasn't the right fit her and her needs.

October 18, 2016
Anonymous - Toured community
Verified Review
Most gracious community!!

This community was the most gracious of them all and the staff has been very easy to work with. My loved one has really been enjoying the activity program as well as the company of the other residents. Overall she has been very pleased with this facility and would definitely recommend it.

September 30, 2016
Anonymous - Loved one of resident/client
Verified Review
Encouraging Staff!!

The chef has been wonderful towards my loved ones needs, they have made any adjustments she has needed to make sure her needs are met and she is satisfied. The staff has been great at encouraging my mom to get more involved in the activities they have going on throughout the day.

September 13, 2016
C. George - Loved one of resident/client

This care facility has continued to go downhill since being taken over by American House. Staff turn over is constant. Activities are sporatic at best. There is no incentives for employees to work in the more intensive memory care units. Cutbacks in kitchen staff have care workers pulling extra duty on the weekends and sandwiches being the mainstay. This is not what we signed up for and after voicing our concerns, we were given lip service cause the situations still exist and are slowly deteriorating. Looking for anywhere else to put my loved one. Would not recommend to anyone.

August 1, 2016
Anonymous - Loved one of resident/client
Big change

Ever since the company change the quality of the care has depleted. I watch staff become understaffed from so many quitting because of too much being put on their workload and not enough time to do it. American House does not view it's residents and staff as valuable people but as a way to make extra money. Managment does nothing but turn their heads to issues concerning the residents because it's too much work for them to put in effort to problem solve. Budgeting is constantly the excuse for every issue brought to their attention yet rent seems to keep climbing and hours seem to keep getting cut. It's not the same company it used to be.

June 28, 2016
Anonymous - Loved one of resident/client
Verified Review
I have not found anything I do not like about this community!!

Mom is in the memory care unit and the staff are very attentive and helpful to my mom. They make sure she eats and takes her to participate in some of the activities offered. The staff keep me updated on the care of my mom. The community is kept clean and I would recommend it.

July 16, 2015
TakeMyMoney - Loved one of resident/client
The Untold Story

Since the new owner has taken over and the trickle down has hit, I've been very disappointed. Staff is running out the door so fast the remaining staff is working double shifts and giving notice. Our family has been happy with the staff who work directly with mom. They no longer have an activity director. Staff is expected to care and provide activities for the senior residents. Promises made when mom was admitted are now being revoked. We were told staff could handle her and the various issues she had. Now we're told this is not a skilled facility. Staff is not trained in behavior issues many seniors suffer, communication is poor, and the administration lies about the services they can provide.

July 6, 2015
Anonymous - Toured community

I would give a complete, 5-star rating, if it weren't for the situation with the food. The food service seems to be in total control of quality, or lack thereof -- which is HUGE for seniors living in assisted living. It needs to be made better.

April 24, 2014
Robert - Loved one of resident/client
Verified Review
In general everything has been very good and helpful.

In general everything has been very good and helpful. I think the systems are such that may cause an over-reaction. They have certain protocols that call for going to the hospital even when unnecessary. We chose them because they had a generally, less clinical environment. It's also smaller and easier to navigate than some of the ones we saw.

Neighborhood around American House Spring Lake

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American House Spring Lake in google map

Frequently Asked Questions about American House Spring Lake

American House Spring Lake offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

American House Spring Lake has received an average review rating of 3.5 based on 23 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.