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Assisted Living
Memory Care
Independent Living
Senior Living

American House Spring Lake

18100 174th Ave, Spring Lake, MI 49456

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American House Spring Lake Community Entrance
10 Photos
10 Photos available
6 Floor plans
6 Floor plans available
American House Spring Lake in google map
street view of American House Spring Lake
Anonymous - Loved one of resident/client
4.0
Best experience so far

This facility is very nice! When I visit, everyone is always friendly. Communication with the family has been absolutely wonderful. My loved one struggles with being able to verbally communicate. The staff understands that and is wonderful about working with her and being patient with her. They've been so great about it. Activities were very good, but the director is on maternity leave right now so there isn't as much variety. Overall, we're very happy with this facility. I would recommend them to friends and family.... Read more

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About the facility American House Spring Lake

Welcome to American House Spring Lake! This charming single-story community is located on a well-manicured plot of land that features several ponds and plenty of green space. Assisted living, independent living, and memory care services are offered in this warm and secure homelike environment. The convenient location allows for easy visits from Muskegon, Grand Haven, and other communities along Lake Michigan.

Services and Amenities

The care team of American House Spring Lake prides themselves on providing high-quality health care services in a comfortable and social environment, while assisting residents with various activities of daily living. Care services include housekeeping, laundry, transportation, and three meals served each day. Several different levels of care are offered based on the needs of each resident, and customized care plans are created, as well. These plans are updated regularly to meet all of the unique needs of residents as they age.

The community’s personalized memory care program, Love Is Ageless™, is designed to assist residents as they transition through the different stages of dementia while allowing them to enjoy their lives to the fullest. A person-centered approach to memory care is emphasized, focusing on developing personalized relationships, while meaningful services and life-enriching programs are also provided. The...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
American House Spring Lake is a community within American House properties. See all American House communities.

Pricing for American House Spring Lake

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at American House Spring Lake

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette

Facility Amenities

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Billiards Lounge
Fitness Center
Game Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Protestant Services
Catholic Services
Art Classes

Reviews

for American House Spring Lake
3.7(29 reviews)
Write a Review
Cleanliness

4.2

Friendliness

4.1

Meals & Dining

4.5

Care Services

3.7

Activities

3.8

Staff

5.0

Value for Cost

3.6

Overall Experience
11
10
3
2
3
Date Submitted
3
6
7
Reviewer
2
19
8
0
Care Received
3
24
2
1-20 of 29 reviews
Sort by

4.0
Anonymous - Loved one of resident/client
Assisted Living
October 21, 2022
Verified Review
Best experience so far

This facility is very nice! When I visit, everyone is always friendly. Communication with the family has been absolutely wonderful. My loved one struggles with being able to verbally communicate. The staff understands that and is wonderful about working with her and being patient with her. They've been so great about it. Activities were very good, but the director is on maternity leave right now so there isn't as much variety. Overall, we're very happy with this facility. I would recommend them to friends and family.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

5

Value for Cost

3

Response from American House Spring Lake

October 31, 2022

Thank you for your positive feedback and for taking the time to post this review!


4.0
anonymous - Toured community
Assisted Living
October 20, 2022
Verified Review
Community Tour

We thought American House Spring Lake was very nice. It was just too far away for our family to visit regularly.

Response from American House Spring Lake

October 31, 2022

Thank you for taking the time to visit our community! We appreciate your feedback.


5.0
SZ - Loved one of resident/client
Assisted Living
August 23, 2022
Verified Review
Caring Community

Calm and caring presence where the residents are encouraged to feel like this is their new home.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from American House Spring Lake

August 29, 2022

SZ, thank you for your 5-star review of our community! We appreciate your feedback!


4.0
anonymous - Loved one of resident/client
Independent Living
May 25, 2022
Verified Review
satisficed with the staff

The American House community is very nice and very clean and everything has been going good with the staff. We do know our friend is liking everything. The meals are included with the monthly rent and she enjoys them. They are also doing more and more activities each day.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4

Response from American House Spring Lake

May 26, 2022

Thanks so much for your feedback! We appreciate you being open and honest with us.


5.0
Ted J - Loved one of resident/client
Memory Care
March 8, 2022
Verified Review
Highly Recommended

I would recommend them.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from American House Spring Lake

March 14, 2022

Ted, thank you for your 5-star review of our community! We appreciate your feedback.


5.0
anonymous - Loved one of resident/client
Memory Care
March 7, 2022
Verified Review
Would highly recommend

The staff do a really good job keeping the community very clean, and we were extremely impressed with the meals and dining service. Our loved one, due to her health, is not able to participate in the activities but they do have a lot going on, we are impressed with their variety. It is expensive but they do a good job taking care of our loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from American House Spring Lake

March 11, 2022

Thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.


4.0
anonymous - Loved one of resident/client
Memory Care
February 26, 2021
Verified Review
My Review of American House

We chose American House because it was a locked facility, and they had availability at the time that we needed it. The room size was very good I thought. My husband was a people person and loved talking to people, and with covid he was not able to do that. He had dementia, and we had to mask up when visiting so it was hard to know if he knew who we were. Overall it would depend on the individual if I would recommend or not.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

3

Activities

No data collected

Staff

No data collected

Value for Cost

No data collected

Response from American House Spring Lake

November 1, 2021

Thanks so much for your feedback. We appreciate you being open and honest with us.


4.0
Luanne G - Resident/client
Independent Living
January 22, 2021
Verified Review
my review

The community is very clean and the food is good. The staff is very helpful and friendly. I would definitely recommend this community to others

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

5

Response from American House Spring Lake

February 15, 2021

Luanne, thank you for the 4-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.


4.0
anonymous - Loved one of resident/client
Memory Care
October 20, 2020
Verified Review
Would recommend this community

American House community is very clean, and the staff members who worked there were very friendly. The food they served overall was pretty good. The room sizes at this community were about average, they were fine.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4

Response from American House Spring Lake

November 23, 2020

Thank you for your 4-star review of our community! We appreciate your feedback.


0.5
anonymous - Loved one of resident/client
Memory Care
August 22, 2020
Unacceptable Standard of Care for Loved Ones

I cannot recommend American House’s Willow Brook. My mother was a resident for 18 months and I spent a lot of time with her, observing the care and staff in many different situations . While her care was initially “decent,” it was unacceptably horrible by the end of her stay. Many ( not all) of the aides were apathetic, inattentive and neglectful. Aides spent more time on their phones or on breaks than providing care. Orders from care providers were often not followed or fulfilled. If you needed something, often you had to ask 4-5 times before it was fulfilled. Unless you can be there 24/7 to advocate for your loved one, look elsewhere before considering Willow Brook at American House.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from American House Spring Lake

November 23, 2020

It's always our hope our residents, guests and employees have a pleasant experience with us. Feel free to reach out to our home office, at [removed] to discuss any concerns you may have. We value your feedback and look forward to hearing from you.


1.5
Hazel Johnson - Loved one of resident/client
Memory Care
February 2, 2019
Place needs lots of help

Cost almost six thousand a month in memory care. Pillow cases stained with blood sheets torn or very worn edge. Cleaning once a week never done only bathroom cleaned and garbage emptied. Every Sunday night only half a sandwich and a small bowl of soup. Medicine hardly ever given on time. Supervisions hardly mixed with tenants. Short staff most of the time and staff changes all the time they just cannot keep good help. Staff having to work extra shifts all the time but not upper management they never cover. So because of the turn over there is NO training!! Really needs big improvement!

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5

Response from American House Spring Lake

May 9, 2020

Thank you for your feedback. We'd appreciate an opportunity to discuss your concerns. Please give us a call today. We look forward to hearing from you.


4.0
anonymous - Loved one of resident/client
Memory Care
December 6, 2017
Verified Review
Dad is happy Here

The setting in here is very peaceful and quiet. There isn't a lot of commotion going on. It has a homey feeling to it, maybe 18 residents. He sometimes enjoys the daily activities, they had a Christmas party and his wife joined him for that. The food is very good the chef is a retired chef so it is excellent, he buys the food and prepares it. They have private rooms and they will come in and clean them weekly. The whole place is always clean. The staff always try to accommodate him and his needs. I would recommend this community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from American House Spring Lake

December 13, 2017

Thank you for your 4-star review of our community! We're so glad to hear your dad is happy at American House Spring Lake and we appreciate your feedback.


4.0
anonymous - Toured community
Memory Care
September 9, 2017

Very nice rooms and nice surroundings. Smaller buildings and separate ones for Assisted and Memory Care. This would be Independent Living with services added if needed. Smaller venue but not sure if right socializing environment.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from American House Spring Lake

September 11, 2017

Thank you for your 4-star review of our community. We're glad to hear you were pleased with American House Spring Lake and appreciate your feedback. We'd love to have you back to join us for one of our scheduled social events. Give us a call anytime. We'd be happy to have you as our guest!


5.0
anonymous - Toured community
Memory Care
July 27, 2017
Verified Review
Apartment as big as what they moved out of

The 2 bedroom apartment that mom and dad moved into is as big as the townhouse they moved out of they have so much space. The staff is wonderful especially the maintenance staff they made it so much easier moving mom and dad into their apartment. Mom and dad are enjoying their time there they are slowly getting involved in activities and meeting new people. The residents are very diverse The landscaping is very nice everything is well groomed and taken care of from the inside to the outside. The food is fabulous very well prepared.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from American House Spring Lake

July 31, 2017

Thanks so much for your 5-star review of our community! We appreciate your feedback and we're glad to hear that your mom and dad are settling in and making themselves at home. It's our pleasure to serve our residents - good to know the transition went so smoothly!


1.5
anonymous - Loved one of resident/client
Memory Care
July 15, 2017

This facility was very nice and very well run when it was Oak Crest. Since American House has taken over the care and staffing (what staffing they have) has gotten horrible. My mother is in what is supposed to be an assisted living, they have been moving Alzheimer patients into her building, and now she has to lock her door to keep these patients out of her room. Some days, she only eats once a day because the food that is prepared is not elderly friendly. Family members have to come daily to make her bed, make sure she has clean towels, toilet paper, empty trash. Many nights she is not getting her medication because the ONLY STAFF person is not in the building. Yes, there is only ONE person assigned to be on staff, and that person is out of the building, so if something should happen, there is no one in the building, and we have watched this person leave the building and not come back for 30-60 minutes. The other day while I was visiting, a resident in another room pulled the call cord.....the annoying buzzer went off for over an hour. My mother said that sometimes she hears that noise all night long. Very disappointed with American House!!

Cleanliness

4

Friendliness

0.5

Care Services

0.5

Activities

2.5

Value for Cost

0.5

Response from American House Spring Lake

July 18, 2017

We appreciate your feedback and hope we will have an opportunity to address your concerns directly. Please call us at your earliest convenience at [removed]. Thank you.


5.0
anonymous - Resident/client
Memory Care
June 21, 2017
Verified Review
Pleased with my Move Here

I'am satisfied with my move to this community everything is working out well. Everyone has been welcoming, and kind. The staff is good, and helpful. They do a good job with the cleanliness of the community. The meals are pretty good, and they provide good activities for the residents. I'am pleased with this community, and I would recommend it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from American House Spring Lake

June 23, 2017

Thank you for your 5-star review of our community. We're so glad you've chosen to call American House Spring Lake home, and we appreciate your feedback!


5.0
anonymous - Loved one of resident/client
Memory Care
June 20, 2017
Verified Review
A good experience

Mom enjoyed her short respite stay at this community. The staff were nice and helpful. The food was good and they offer plenty of activities. The community is clean and I would recommend this community for a respite stay.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from American House Spring Lake

June 22, 2017

Thank you for your 5-star review of American House Spring Lake. We appreciate your feedback and we're glad to know you AND mom were happy at our community!


3.0
anonymous - Toured community
Memory Care
December 21, 2016
Verified Review
Good Tour For The most Part

I had a pretty good tour of this community. For the most part the community appeared to be well-kept. The staff I met was kind and friendly. There were many factors that played into where to place my mother. This community wasn't the right fit her and her needs.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from American House Spring Lake

March 25, 2022

Thank you for taking the time to visit our community! We appreciate your feedback.


5.0
anonymous - Toured community
Memory Care
October 18, 2016
Verified Review
Most gracious community!!

This community was the most gracious of them all and the staff has been very easy to work with. My loved one has really been enjoying the activity program as well as the company of the other residents. Overall she has been very pleased with this facility and would definitely recommend it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from American House Spring Lake

March 25, 2022

Thank you for your 5-star review of our community! We appreciate your feedback.


4.5
anonymous - Loved one of resident/client
Memory Care
September 30, 2016
Verified Review
Encouraging Staff!!

The chef has been wonderful towards my loved ones needs, they have made any adjustments she has needed to make sure her needs are met and she is satisfied. The staff has been great at encouraging my mom to get more involved in the activities they have going on throughout the day.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from American House Spring Lake

March 25, 2022

Thanks so much for your feedback. We appreciate you being open and honest with us.


Viewing 1-20 out of 29 reviews

Neighborhood around American House Spring Lake

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Frequently Asked Questions about American House Spring Lake

American House Spring Lake offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

American House Spring Lake has received an average review rating of 3.7 based on 29 reviews. See all reviews.

Call (616) 844-2880 to reach a resident at American House Spring Lake.

To reach a resident at American House Spring Lake call: (616) 844-2880


The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.