Carmel Place

When my husband went to Carmel Place in 2018 the food was good but the facility is old and needs repairs. I replaced his nasty carpet myself because they would not . As the time went by the food got worse and worse.The cleaning got worse or non existant. The CNA staff let my husbands UTI turn into Sepsis and were unaware anything was wrong. It seemed to be funny to them. Carmel Place was using ComforCare or CJC Enterprises at that time.. No one there takes any responsibility for your loved one. They leave at 7:30 PM and anyone can walk out at anytime . The sepsis infect. left my husband in very poor health now Hospice is helping me. We have moved to another facility. Many of the employees are very kind and nice to work with, but the manager [name removed] not so much. If your loved one goes too Carmel Place be sure to check on them often.

The staff has done a great job accommodating for my parents' needs and have gone out of their way to help them. They are doing everything they can to assist with my parents and their elevated needs. They also have done a good job with engaging the residents in activities. Carmel place is definitely a good value for the cost, we looked at communities that were more expensive but offered less care. During the Covid-19 pandemic, they have done everything they can to keep the residents safe and have had no cases of the virus at the community.

The staff are very helpful and the general manager has made things go smoothly. They offer many activities, but the biggest thing for my mom is going to meals and talking with her friends. She has a nice one bedroom apartment with her own kitchen which she likes and it is easily accessible to the elevator. It is in a great location and we are able to visit anytime. They offer three meals a day when other places only offer two. It is a safe environment and I don't have to worry about her safety and well being with her there and that plays at important role for me. Also, my mom feels safe and isn't lonely anymore.