Cambridge House of O'Fallon

for a local A Place for Mom advisor

Read More

2 Reviews

• (2)

  A Place For Mom

I would tell people not to go to this community to anyone who asked. My loved ones had a not great experience. We thought this would be a safe environment in their hometown. The staff was less than helpful to our loved ones. My loved one used a walker, and we requested that activities would be incorporated for assistance with those who are not as independent. The food was terrible. The community said they would have snacks and coffee all the time. The snacks that were out, some residents would horde the items and there would be no snacks left for other residents. Due to one of my loved one's declining health I requested the food be delivered to my loved one's room. The food was cold and seemed to be leftovers. During the grief process we decided to take my loved one home to assist with this process. We had plans of bringing them back, and the community decided to give an eviction notice on our loved one's TV stand. The administrator was not sympathetic towards us during the dying process of our loved one. He seemed like he didn't care about the families or residents.

My dad was a resident of the this community for 2 weeks. He liked this place and we used them because we had family there before and it was not a bad experience. It was in O'Fallon and they had a room for him, more reasons that it worked out well for us.