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Brookdale Western Hills

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3902 West Adams Avenue, Temple, TX 76504

9.0
Review score
28 reviews
Add review
9.0
Review score
28 reviews
5 star
47%
4 star
39%
3 star
14%
2 star
0%
1 star
0%
See all reviews
8.7
Review score
28410 reviews
643 facilities
For pricing & availability:
(866) 374-4058
Brookdale Western Hills
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Brookdale Western Hills
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22 Floor plans available
Brookdale Western Hills in google map
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Anonymous
-
Child of resident/client
5.0
Safe secure facility
We chose Brookdale Western Hills due to the great staff and the fact that is is a safe, secure facility. The staff are very helpful and friendly. I would recommend Brookdale Western Hills to others looking for care for a loved one.

About the facility
Brookdale Western Hills

Located near many local shops, restaurants, and scenic parks, Brookdale Western Hills lies 65 miles north of Austin, Texas in the town of Temple. This evolving city is known as a regional medical center, as it houses three major hospitals of the area. Aside from the convenience this offers in making medical appointments, families and residents can find additional peace of mind knowing that Brookdale’s staff is available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system and keypad entries have also been installed for added safety.

Brookdale Western Hills provides a host of helpful services to ease your daily burdens. With plush conveniences like on-site postal services, and transportation assistance provided to doctor’s appointments and events, residents are encouraged to spend their days living comfortably on their own terms, and with fewer worries. Other diverse care services are also provided, such as assistance with medication management, bathing, grooming, and more, giving residents more time to take advantage of community amenities, or explore local attractions like the Temple Railroad and Heritage Museum. While at home, book an appointment at the on-site beauty and barber shop, then grab your favorite book and relax...

Read more

Senior living options offered

Assisted Living

Pricing
for Brookdale Western Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Western Hills

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Brookdale Western Hills
Brookdale Western Hills

3902 West Adams Avenue, Temple, TX 76504

Garden Estates of Temple
Garden Estates of Temple

5320 Loop 205, Temple, TX 76502

Canyon Creek Memory Care community exterior
Canyon Creek Memory Care

4257 Lowes Drive, Temple, TX 76502

Sodalis Temple
Sodalis Temple

3002 Jack Rabbit Rd, Temple, TX 76502

9.0
Review score
28 reviews
9.0
Review score
28 reviews
5 star
47%
4 star
39%
3 star
14%
2 star
0%
1 star
0%
9.8
Review score
77 reviews
9.8
Review score
77 reviews
5 star
63%
4 star
30%
3 star
1%
2 star
1%
1 star
5%
9.0
Review score
42 reviews
9.0
Review score
42 reviews
5 star
55%
4 star
26%
3 star
7%
2 star
2%
1 star
10%
8.4
Review score
56 reviews
8.4
Review score
56 reviews
5 star
74%
4 star
11%
3 star
7%
2 star
4%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Amenities
at Brookdale Western Hills

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Low / No Sodium
  • Restaurant Style Dining
  • Room Service
  • No Sugar
  • Vegetarian
  • Pureed Meals
  • Guest Meals

Room Amenities

  • Garden View
  • Air Conditioned
  • Ground Floor Units
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Handicap Accessible
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Transportation at Cost
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Outdoor Common Areas
  • Outside Patio
  • Central Fireplace
  • Computer or Media Center
  • Library
  • Indoor Common Areas
  • Beauty Salon
  • Private Bath
  • Barber Shop
  • TV Lounge

Recreational areas

  • Arts and Crafts Center
  • Raised Garden Beds
  • Piano or Organ
  • Movie or Theater Room

Services

  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Trivia Games
  • Devotional Activities On-Site
  • Wii Bowling
  • Bridge Club
  • Live Musical Performances
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Cards / Pinochle Club
  • Men's Club
  • Bible Study Group
  • Community Service Programs
  • Visiting Chaplain or Priest
  • Wine Tasting
  • Quilting or Sewing Club
  • Day Trips and Outings
  • Birthday Parties
  • Resident Band or Musicians
  • BBQs or Picnics
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Karaoke
  • Art Classes
  • Choir / Singing Club
  • Walking Club
  • Community Service Organizations
  • Cooking Club
  • Book Club
  • Holiday Parties
  • Stretching Classes
  • Other Religious Services
  • Current Events Club
  • Dances
  • Gardening Club
  • Activities Off-site
  • Live Well Programs
  • Brain fitness / Dakim
  • Happy Hour
  • Live Dance or Theater Performances
  • Forever Fit

Reviews

for Brookdale Western Hills

9Review score28 reviews
9.0
Review score
28 reviews
5 star
47%
4 star
39%
3 star
14%
2 star
0%
1 star
0%
Brookdale
8.7
Review score28410 reviews643 communities
Write a review
A Place for Mom has scored Brookdale Western Hills with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Western Hills has 28 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.3
Friendliness
4.3
Care Services
4.2
Staff
4.3
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Brookdale Western Hills with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Western Hills has 28 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Brookdale
8.7
Review score28410 reviews643 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 28 reviews
Anonymous - Family/friend
Assisted Living
February 23, 2024
4.0
Verified Review
Recommended
Everything is very good. My sister gets ample help from a loving staff.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
January 18, 2024
5.0
Verified Review
Safe secure facility
We chose Brookdale Western Hills due to the great staff and the fact that is is a safe, secure facility. The staff are very helpful and friendly. I would recommend Brookdale Western Hills to others looking for care for a loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
December 18, 2023
5.0
Verified Review
a positive experience
The friendliness of the staff is something our family likes most about the Brookdale Western Hills community, they get a 5+ !! Plus, how our mother (mother-in-law) feels so safe and comfortable. One more - the communication from the staff. The reason we gave the activities a 3 out of 5, is just because they could have a little more for the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Anonymous - Family/friend
Assisted Living
October 2, 2023
4.0
Verified Review
Review for Brookdale Western Hills
Very kind, friendly, and caring staff. Daddy has been making friends with the residents also. The apartment is just what my father wants and needs. Daddy picked this one because it feels like his home, not too fancy like a hotel.We are happy with Brookdale, and my father doesn't want to move. He had said that several times. It was a good fit for us.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Pam - Family/friend
Assisted Living
April 4, 2023
5.0
Verified Review
A Place You Can Call Home
The staff is remarkable at Brookdale Western Hills! They're so caring and compassionate. The meals are quite nice. The activities keep everyone engaged and are so much fun. Highlighted activities each week are so popular. This facility is very peaceful and such a family-like community. Brookdale Western Hills is a special place for our family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
September 29, 2022
5.0
Verified Review
Tour experience
The tour experience that we had with Brookdale Western Hills was great. My drawback for them was shared rooms. For mom I knew that wouldn't work.
anonymous - Toured community
Assisted Living
May 2, 2022
5.0
Verified Review
Tour experience
Brookdale Western Hills was our second choice, we really liked the facility and the staff. It is smaller with less residents and we liked that. We toured on a sunny day and the hallways were a little dark which is what ultimately made us choose another place. The staff here are amazing and still calling and checking in with us to make sure mom is happy where she is at. This would be a great place for anybody.
Lorraine B - Toured community
Assisted Living
November 29, 2021
5.0
Verified Review
My tour review
This community was fine it just came down to the price at the end of things.
Anonymous - Family/friend
Assisted Living
November 12, 2021
5.0
My Review
Everyone is very friendly and helpful. They are so kind to my mother.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
October 21, 2021
3.0
Verified Review
Fair
My loved one who has Parkinson and Alzheimer's really likes it here. The communication is poor between the staff members and things take a while to be resolved. They have activities like bingo, musicians , painting , flower arranging and trips to the store to keep the residents busy.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
2
Meals & Dining
5
Activities
4
Value for Cost
3
Response from Brookdale Western Hills
October 25, 2021
We appreciate you taking the time to share your concerns and hope you will call our Brookdale Resident and Family Connection team to discuss your concerns in greater detail.
anonymous - Family/friend
Assisted Living
June 21, 2021
4.0
Verified Review
Experience with Brookdale
We chose Brookdale Western Hills because of the value for the money. The room sizes at the facility are pretty good. They could use improvement on the food, he has a hard time chewing and they are constantly giving him food that is too tough and everything is covered with gravy.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Value for Cost
4
David L - Family/friend
Assisted Living
March 26, 2021
5.0
Verified Review
A good place for my mom
We thought they did an overall good job, they were responsive to our calls whenever we had questions or needed assistance with our loved one. We sure would recommend the Brookdale Western Hills community to others.
Cleanliness
5
Friendliness
5
Staff
5
Care Services
5
Meals & Dining
3
Value for Cost
4
anonymous - Toured community
Assisted Living
January 17, 2020
4.0
I was pleasantly surprised. A nice atmosphere, good community space, adequate rooms. [Name removed] was very easy to talk to, and informative. Seems most needed services were covered in base rate, and good 24 hour living options should Gran get restless at night.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
BILL FENDRICK - Family/friend
Assisted Living
December 13, 2019
5.0
Moms stay
Excellent facility with warm and genuine care takers.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
June 30, 2018
3.0
Older, drab, brown carpet, beige walls, very small rooms, no bedroom door
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Assisted Living
March 22, 2018
4.0
Brookdale Western Hills is a friendly and welcoming community. Staff and management are all cheerful friendly people that one can easily imagine leaving a loved one with. The accommodations are warm and roomy, clean and accessible, the activities many and entertaining.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
March 16, 2017
3.5
Verified Review
My visit
The independent living area did not offer a step down option. The assisted living area was across town. This is a smaller community and they keep the front door locked. The people I met were nice and the apartments were reasonably well laid out. The only way out is into the interior courtyard which is well maintained, however it is small.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Assisted Living
January 17, 2017
3.0
Verified Review
We toured this community. the rooms were very small like a studio. The property was not what we wanted. The staff were nice and answered the questions we had for the care offer. They had people smoking around the community I did not like knowing was allowed. I would recommend that families see this community for the care of a loved one.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Assisted Living
November 4, 2016
5.0
Verified Review
Taking Good Care of My Friend and Her Needs
My friend is doing well with her move to this community. She has adjusted very well to it, and I know she is in good hands. The community is nice and clean. She hasn't any problems with the cleanliness. The staff is very good with caring for her and her needs. I'am confident about the care she is receiving. This is a community I would recommend, it has worked out well for us.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
January 12, 2015
3.0
Verified Review
Friendly staff but a lot of miscommunication
They are telling me they are going to do one thing, but they do another. They have been told that their regional supervisor told them something, but they still aren't doing the correct thing. Food wise, what they're telling me and what they're doing is different. Laundry services haven't been done in 2 weeks.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
3
Activities
5
Viewing 1-20 out of 28 reviews

Neighborhoods
around Brookdale Western Hills

See what the neighborhood has to offer and what’s nearby:
Brookdale Western Hills in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Western Hills

Brookdale Western Hills offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Western Hills 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (254) 791-8000 to reach a resident at Brookdale Western Hills.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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