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Brookdale West Orange

520 Prospect Avenue, West Orange, NJ 07052
8.6
Review Score
56 reviews

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Brookdale West Orange community exterior
10 Photos
10 Photos available
1 Floor plans
1 Floor plan available
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street view of Brookdale West Orange
Lisa - Family/friend
5.0

The staff at Brookdale West Orange are very friendly and helpful. They have weekly family Zoom meetings to keep everyone up to date. The meals are excellent. They offer a good variety of choices and it's not a corporate/rotating weekly menu. The chef asks for the residents' input. I highly recommend Brookdale West Orange to others.... Read more

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About the facility Brookdale West Orange

Tucked away in West Orange, New Jersey, stands a quaint, family-oriented community — Brookdale West Orange. This community is located just thirty minutes from New York City, giving residents easy access to urban amenities while also enjoying small-town charm. Here, residents can choose to receive personalized memory care and assisted living services. Staff members work closely with each individual to develop a comprehensive plan that matches their needs. Each unique care plan outlines the services and costs to help eliminate surprises. The skilled team is prepared to help, whether you need memory care, or assistance with activities of daily living such as bathing, dressing, or medication management. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency, and an alert system is also in use for additional safety. Plus, this community features air ionization purification technology to better protect residents and visitors from potentially dangerous and contagious viral infections.

In addition to attentive security measures, residents can look forward to nutritious meals and a variety of convenient services, including assistance with transportation, home maintenance, and other daily chores. Brookdale West Orange also offers a plethora of community amenities, like a beauty...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale West Orange is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale West Orange

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale West Orange

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Compare

Brookdale West Orange520 Prospect Avenue, West Orange, NJ 07052
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9.7
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at Brookdale West Orange

Community Details at Brookdale West Orange

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath

Vegetarian


More on this community


Reviews
for Brookdale West Orange

Write a Review
8.6
Review Score
56 reviews

Review Score

56 reviews
8.6

Out of 10


5 star

36%

4 star

38%

3 star

18%

2 star

9%

1 star

0%

A Place for Mom has scored Brookdale West Orange with 8.6 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Brookdale West Orange has 56 reviews with an average "overall experience" of 3.9 out of 5.

How we score communities
Cleanliness

4.2

Friendliness

4.2

Meals & Dining

4.3

Care Services

3.8

Activities

3.9

Staff

4.4

Value for Cost

3.8

Overall Experience
20
21
10
5
0
Date Submitted
4
6
13
Reviewer
0
37
19
0
Care Received
17
39
1-20 of 56 reviews
Sort by

5.0
Lisa - Family/Friend
Assisted Living
December 1, 2023
Verified Review

The staff at Brookdale West Orange are very friendly and helpful. They have weekly family Zoom meetings to keep everyone up to date. The meals are excellent. They offer a good variety of choices and it's not a corporate/rotating weekly menu. The chef asks for the residents' input. I highly recommend Brookdale West Orange to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
Anonymous - Family/Friend
Assisted Living
November 30, 2023
Verified Review
Experience at Brookdale West Orange

My loved one was previously a resident at Brookdale West Orange. Several messages that I left with the nursing staff went unanswered. The content of these messages was: "Has my [Loved One] returned from the hospital to Brookdale?" The fact that I had to find out from a third party, unaffiliated with Brookdale, that my loved one was demitted- would not be allowed back- several days after my unanswered inquiries with the nursing department was downright disgraceful. Additionally, the only reason for my higher 4 rating in the category of Friendliness is because of the exceptionally warm and thorough orientation and life story assessment provided by [Name removed], Bridge Program Manager. She was very friendly, kind and considerate.

Cleanliness

2

Friendliness

4

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

No data collected

Response from Brookdale West Orange

December 1, 2023

We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.


5.0
George - Family/Friend
Assisted Living
October 16, 2023
Verified Review
Review for Brookdale West Orange

We picked this community because; Impressed by services/staff, Reasonable pricing, Close to home, and it had a Homelike atmosphere.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
June 26, 2023
Verified Review
Great!

I toured Brookdale West Orange during my search for an Assisted Living facility for my loved one. This facility was great! It had a nice homey feel and everyone was friendly. The cleanliness was great.


5.0
Bruce - Family/Friend
Assisted Living
February 17, 2023
Verified Review
A great place for mom

What we really like about this community is the staff team - they are so friendly and we appreciate their willingness to always help. The facility itself is really nice and the administrative team always answers any questions we may have. The value for cost gets higher then 5 stars and based on our experience so far we would definitely recommend Brookdale West Orange to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
Anonymous - Toured community
Assisted Living
February 10, 2023
Verified Review
Tour Experience

We toured wiht Brookdale and it was pleasant, but the people were more independent and it didn't seem as lively and not as many activities happening. Also it was too far for me.

Response from Brookdale West Orange

February 12, 2023

We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.


5.0
L M - Family/Friend
Memory Care
August 5, 2022
Verified Review
A Residential Experience That Seeks To Address the Whole Person

The staff strives to make it a place the residents feel at home, instead of an intuition feel. The front desk staff members are friendly, and it doesn't feel like a security desk. The program staff for the memory care unit is very, very friendly. They have pictures of all of the staff in the entry way. There is a garden for the residents to look outside at and the residents can utilize as well. There are activities in the morning and afternoon. The staff will help arrange zoom visits for family that are out of the area. There is a small kitchenette in my loved one's room. Plus, my loved one was able to bring their own furniture to make it feel more like their own home. The hallways are large and there are lots of common areas for the residents to use in the community.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.5
anonymous - Toured community
Assisted Living
May 26, 2022
Verified Review
Community Tour

I thought Brookdale West Orange was very nice. But we went on a weekend, and there were a lot of residents just sitting around watching TV. It seemed like there were no activities going on. And our tour guide who was scheduled to be there never showed up, so we were given the tour by the food manager. He showed us everything, but he basically just talked about food the whale time.

Response from Brookdale West Orange

May 31, 2022

We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.


3.5
anonymous - Family/Friend
Assisted Living
May 13, 2022
Verified Review
Would Recommend

Overall the staff are very friendly and professional. They have good in-house knowledge of the Medicaid process, which was important to me. Everybody is willing to pitch in, regardless off what their role is. I think the activities coordinator there is very dynamic, and my loved one has taken to him. He and the staff overall have been very helpful. The nursing staff has been very attentive to my loved one's situation. We're still working out some things with the care, but they have a solid base to start from. The premises are very nice and navigable. They have a very nice gazebo in the back that will be great when the weather gets consistently warm. Overall, I think they have a very good service offering for their residents and a good care model. The location is very good as well. And I think it's an excellent value.

Cleanliness

4

Friendliness

5

Meals & Dining

3.5

Care Services

3

Activities

4

Staff

4

Value for Cost

5

Response from Brookdale West Orange

May 17, 2022

Thank you for choosing Brookdale West Orange and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


4.0
anonymous - Toured community
Memory Care
March 21, 2022
Verified Review
My tour review

This community was okay but when I went in I felt like the people were sitting around and I wanted somewhere more active for my loved one. I also would have to bring in furniture and I wanted something already set up. Nothing wrong just certain things that showed me that it would not work.


4.0
M.M. - Family/Friend
Assisted Living
January 31, 2022
Verified Review
Mom is Happy

It seems like a very nice place. My mom is happy there. It's clean. I feel it's safe. And the food is good. If I had any critique, I wish that some of the nursing staff was a little softer and would communicate better with her.


4.0
Anonymous - Toured community
Assisted Living
January 31, 2022
Verified Review
My Tour Experience at Brookdale West Orange

During the tour it didn't feel as warm, and it felt like a hotel. The rooms are almost all the same size.


4.0
anonymous - Toured community
Assisted Living
January 19, 2022
Verified Review
A very positive feel to it

Brookdale West has a very upbeat atmosphere, very welcoming, vibrant and not depressing. They have had some communication issues and issues with covid regarding staffing, but the staff who are they are extremely friendly. When you are able to go into the dining room the food smells amazing.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


5.0
anonymous - Family/Friend
Assisted Living
November 3, 2021
Verified Review
A good affordable option

We chose Brookdale West Orange because it was the cheapest one out of the 3 places that we looked into and the studio apartment does also have a kitchenette and some of the other ones did not have that. I do wish that in the beginning I understood that there would be a lot of extra add on charges such as medication management, bathing, etc. They only told me what they thought he would need and we budgeted off of that. I think that could have been explained better by the staff during the move in process.

Cleanliness

5

Friendliness

3.5

Meals & Dining

3.5

Care Services

4

Activities

5

Staff

4

Value for Cost

3


4.0
anonymous - Family/Friend
Memory Care
October 19, 2021
Verified Review
Good

The facility is good. The activities manager is very accommodating. If I have ANY concern, I can bring it to her, and she will address it. I hate to have to bring those non-activities related concerns to her, but she's a huge asset to Brookdale. In trying to get medical updates (effects of medications, etc.), responses are not timely. Currently it's been several weeks and I still don't have a response to my latest question. I don't like that the fact that I have to announce or schedule visits. There are only a few afternoon slots at 3:00 pm, so then the only times that are available are in the 6:30-7:30 pm range, and I'm not happy with that. For the amount of money I'm paying, I guess I expected a little bit more.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

4

Value for Cost

4


5.0
T Saveage - Family/Friend
Memory Care
September 30, 2021
Verified Review
A Great Place to Age Comfortably

It has been a great experience so far. My loved one seems to like it. The staff have been good to my loved one and myself during this transition. The community has a homey feel. On the weekends it would be nice to offer more activities for the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

3

Staff

5

Value for Cost

4


5.0
Michele - Family/Friend
Memory Care
September 28, 2021
Verified Review
Excellent Choice - The Best Choice

My loved one's social condition and physical condition have improved tremendously since she moved in. She trusts them. They welcomed her, all the way up to the director level. They have been amazing. We are very happy with them. Activities have been difficult due to Covid, but they have a happy hour every week, which has gotten my loved one up and dancing. And that is amazing to me. The cost is very high, but that tends to be the case in the area.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

3


5.0
Michelle Lederman - Family/Friend
Assisted Living
August 12, 2021
Warm and caring

[name removed], the admissions person we worked with, is the reason my mother and I chose Brookdale. It was her warmth that made the whole process manageable from beginning to end. The paperwork felt overwhelming so I dropped the pile in front of her and she helped me through it. She was understanding, flexible, and had the perfect energy. She made us smile during a difficult time.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


4.0
Eric B - Family/Friend
Assisted Living
August 12, 2021
Verified Review
Requires Patience and Persistence

I wish the community would have been better at communication the changes that was going on for my loved one. This would have made the transition a little easier on my loved one. The food was good for the first month, and now there have been changes. This has caused the food to not be as good as it was for my loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

No data collected


5.0
anonymous - Family/Friend
Assisted Living
August 2, 2021
Verified Review
They have taken quite a bit off of my plate

The staff members and their care services are a 5 plus, and we have spoken with our loved one regarding the meals and dining and she is really enjoying them. The activities are doing wonderful, we did not think our loved one would ever participate in them but them women who are working there have done a great job getting our loved one involved. The manager and workers are just unbelievable. This is a safe and welcoming community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


Viewing 1-20 out of 56 reviews

Neighborhood around Brookdale West Orange

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Frequently Asked Questions about Brookdale West Orange

Brookdale West Orange offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale West Orange 8.6 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (973) 325-5700 to reach a resident at Brookdale West Orange.

To reach a resident at Brookdale West Orange call: (973) 325-5700



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.