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Best of 2022 Senior Living Award
A Place for Mom Best of Senior Living Award winners represent the top 2-3% of senior care providers nationwide based on reviews from residents and families.

Brookdale West Orange

520 Prospect Avenue, West Orange, NJ 07052

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Brookdale West Orange community exterior
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L M - Loved one of resident/client
5.0
A Residential Experience That Seeks To Address the Whole Person

The staff strives to make it a place the residents feel at home, instead of an intuition feel. The front desk staff members are friendly, and it doesn't feel like a security desk. The program staff for the memory care unit is very, very friendly. They have pictures of all of the staff in the entry way. There is a garden for the residents to look outside at and the residents can utilize as well. There are activities in the morning and afternoon. The staff will help arrange zoom visits for family that are out of the area. There is a small kitchenette in my loved one's room. Plus, my loved one was able to bring their own furniture to make it feel more like their own home. The hallways are large and there are lots of common areas for the residents to use in the community.... Read more

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About the facility Brookdale West Orange

Tucked away in West Orange, New Jersey, stands a quaint, family-oriented community — Brookdale West Orange. This community is located just thirty minutes from New York City, giving residents easy access to urban amenities while also enjoying small-town charm. Here, residents can choose to receive personalized memory care and assisted living services. Staff members work closely with each individual to develop a comprehensive plan that matches their needs. Each unique care plan outlines the services and costs to help eliminate surprises. The skilled team is prepared to help, whether you need memory care, or assistance with activities of daily living such as bathing, dressing, or medication management. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency, and an alert system is also in use for additional safety. Plus, this community features air ionization purification technology to better protect residents and visitors from potentially dangerous and contagious viral infections.

In addition to attentive security measures, residents can look forward to nutritious meals and a variety of convenient services, including assistance with transportation, home maintenance, and other daily chores. Brookdale West Orange also offers a plethora of community amenities, like a beauty...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2022 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale West Orange is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale West Orange

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale West Orange

Community Details at Brookdale West Orange

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath

Vegetarian


Reviews for Brookdale West Orange

3.9

(50 reviews)

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Cleanliness

4.2

Care services

3.8

Staff

4.5

Meals & dining

4.0

Activities

3.8

Value for cost

3.7

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Verified Review
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1-20 of 50 reviews
5.0
August 5, 2022
L M - Loved one of resident/client
Verified Review
A Residential Experience That Seeks To Address the Whole Person

The staff strives to make it a place the residents feel at home, instead of an intuition feel. The front desk staff members are friendly, and it doesn't feel like a security desk. The program staff for the memory care unit is very, very friendly. They have pictures of all of the staff in the entry way. There is a garden for the residents to look outside at and the residents can utilize as well. There are activities in the morning and afternoon. The staff will help arrange zoom visits for family that are out of the area. There is a small kitchenette in my loved one's room. Plus, my loved one was able to bring their own furniture to make it feel more like their own home. The hallways are large and there are lots of common areas for the residents to use in the community.


3.5
May 26, 2022
anonymous - Toured community
Verified Review
Community Tour

I thought Brookdale West Orange was very nice. But we went on a weekend, and there were a lot of residents just sitting around watching TV. It seemed like there were no activities going on. And our tour guide who was scheduled to be there never showed up, so we were given the tour by the food manager. He showed us everything, but he basically just talked about food the whale time.

Response from Brookdale West Orange

May 31, 2022

We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.


3.5
May 13, 2022
anonymous - Loved one of resident/client
Verified Review
Would Recommend

Overall the staff are very friendly and professional. They have good in-house knowledge of the Medicaid process, which was important to me. Everybody is willing to pitch in, regardless off what their role is. I think the activities coordinator there is very dynamic, and my loved one has taken to him. He and the staff overall have been very helpful. The nursing staff has been very attentive to my loved one's situation. We're still working out some things with the care, but they have a solid base to start from. The premises are very nice and navigable. They have a very nice gazebo in the back that will be great when the weather gets consistently warm. Overall, I think they have a very good service offering for their residents and a good care model. The location is very good as well. And I think it's an excellent value.

Response from Brookdale West Orange

May 17, 2022

Thank you for choosing Brookdale West Orange and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


4.0
March 21, 2022
anonymous - Toured community
Verified Review
My tour review

This community was okay but when I went in I felt like the people were sitting around and I wanted somewhere more active for my loved one. I also would have to bring in furniture and I wanted something already set up. Nothing wrong just certain things that showed me that it would not work.


4.0
January 31, 2022
M.M. - Loved one of resident/client
Verified Review
Mom is Happy

It seems like a very nice place. My mom is happy there. It's clean. I feel it's safe. And the food is good. If I had any critique, I wish that some of the nursing staff was a little softer and would communicate better with her.


4.0
January 31, 2022
Anonymous - Toured community
Verified Review
My Tour Experience at Brookdale West Orange

During the tour it didn't feel as warm, and it felt like a hotel. The rooms are almost all the same size.


4.0
January 19, 2022
anonymous - Toured community
Verified Review
A very positive feel to it

Brookdale West has a very upbeat atmosphere, very welcoming, vibrant and not depressing. They have had some communication issues and issues with covid regarding staffing, but the staff who are they are extremely friendly. When you are able to go into the dining room the food smells amazing.


5.0
November 3, 2021
anonymous - Loved one of resident/client
Verified Review
A good affordable option

We chose Brookdale West Orange because it was the cheapest one out of the 3 places that we looked into and the studio apartment does also have a kitchenette and some of the other ones did not have that. I do wish that in the beginning I understood that there would be a lot of extra add on charges such as medication management, bathing, etc. They only told me what they thought he would need and we budgeted off of that. I think that could have been explained better by the staff during the move in process.


4.0
October 19, 2021
anonymous - Loved one of resident/client
Verified Review
Good

The facility is good. The activities manager is very accommodating. If I have ANY concern, I can bring it to her, and she will address it. I hate to have to bring those non-activities related concerns to her, but she's a huge asset to Brookdale. In trying to get medical updates (effects of medications, etc.), responses are not timely. Currently it's been several weeks and I still don't have a response to my latest question. I don't like that the fact that I have to announce or schedule visits. There are only a few afternoon slots at 3:00 pm, so then the only times that are available are in the 6:30-7:30 pm range, and I'm not happy with that. For the amount of money I'm paying, I guess I expected a little bit more.


5.0
September 30, 2021
T Saveage - Loved one of resident/client
Verified Review
A Great Place to Age Comfortably

It has been a great experience so far. My loved one seems to like it. The staff have been good to my loved one and myself during this transition. The community has a homey feel. On the weekends it would be nice to offer more activities for the residents.


5.0
September 28, 2021
Michele - Loved one of resident/client
Verified Review
Excellent Choice - The Best Choice

My loved one's social condition and physical condition have improved tremendously since she moved in. She trusts them. They welcomed her, all the way up to the director level. They have been amazing. We are very happy with them. Activities have been difficult due to Covid, but they have a happy hour every week, which has gotten my loved one up and dancing. And that is amazing to me. The cost is very high, but that tends to be the case in the area.


5.0
August 12, 2021
Michelle Lederman - Loved one of resident/client
Warm and caring

[name removed], the admissions person we worked with, is the reason my mother and I chose Brookdale. It was her warmth that made the whole process manageable from beginning to end. The paperwork felt overwhelming so I dropped the pile in front of her and she helped me through it. She was understanding, flexible, and had the perfect energy. She made us smile during a difficult time.


4.0
August 12, 2021
Eric B - Loved one of resident/client
Verified Review
Requires Patience and Persistence

I wish the community would have been better at communication the changes that was going on for my loved one. This would have made the transition a little easier on my loved one. The food was good for the first month, and now there have been changes. This has caused the food to not be as good as it was for my loved one.


5.0
August 2, 2021
anonymous - Loved one of resident/client
Verified Review
They have taken quite a bit off of my plate

The staff members and their care services are a 5 plus, and we have spoken with our loved one regarding the meals and dining and she is really enjoying them. The activities are doing wonderful, we did not think our loved one would ever participate in them but them women who are working there have done a great job getting our loved one involved. The manager and workers are just unbelievable. This is a safe and welcoming community.


3.5
July 9, 2021
anonymous - Loved one of resident/client
Verified Review


5.0
March 18, 2021
Dan F - Loved one of resident/client
Verified Review
An endorsement for Brookdale

We chose Brookdale West Orange because they have higher ceilings in the units so they feel much larger and the sales lady who mom connected with her from the beginning, she was very helpful. They were really good with communication, they started weekly family zoom calls to touch base and answer any questions that we had. There were some tremendous staff members here who truly treated my mom like an angel and she built some great relationships. Especially her two nurses, they became like family to us and were outstanding. She raved about the food, the chef here calls himself the food doctor. I would absolutely recommend.


3.0
December 16, 2020
anonymous - Loved one of resident/client
Verified Review
my experience and review

The facility was nice and the staff was also very nice. The cost was extremely high when her care increased they raised the price by $3000.00. The staff was all very nice and the front office staff was amazing. I would recommend this facility to others but understand how the pricing works because it's very expensive.


3.0
October 29, 2020
anonymous - Loved one of resident/client
sub par community

My main concern was that the price did change quite a bit. They did not want to really discuss pricing until we were ready to leave. Lots of turn over in management which made it harder to communicate. No one knew our name and it was not personable. I would not recommend this community


5.0
October 12, 2020
anonymous - Toured community

Staff members are very supportive and resourceful especially the executive director [name removed]. Very good experience so far given Covid.


4.0
September 1, 2020
anonymous - Loved one of resident/client
Verified Review
A Comfortable Place for Mom

This is a lovely, friendly community, with loving staff who try hard to please. The medical staff not as good as I had hoped. I had to call several times about the same thing for follow up. Their version of the Life Alert system was not as responsive as I had hoped it would be. There is a new Executive Director who came right before COVID, I believe he is excellent. I have great expectations and can't wait to see how he will be able to run the place after COVID

Neighborhood around Brookdale West Orange

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Frequently Asked Questions about Brookdale West Orange

Brookdale West Orange offers Studio, 1 Bedroom and Semi-Private. Learn more.

Brookdale West Orange has received an average review rating of 3.9 based on 50 reviews. See all reviews.

Call (973) 325-5700 to reach a resident at Brookdale West Orange.

To reach a resident at Brookdale West Orange call: (973) 325-5700



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To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.