Brookdale West Orange

520 Prospect Avenue, West Orange, NJ 07052

About the community

With assisted living and memory care on one colorful and convenient campus, we can customize your needs and care journey, at Brookdale West Orange. Located just 30 minutes from New York City, residents of our home enjoy easy access to world-renowned restaurants and shopping districts. Our team members regularly plan group outings so residents can take advantage of sporting events, entertainment, and everything else the Big Apple has to offer.

Whether you decide to go exploring or prefer to remain on-site, you’ll have nearly everything you need at your fingertips. An additional plus is that you’ll no longer have to worry about the daily household chores of the past. Here, it’s easy to experience redefined independence on your terms, and our team is prepared to support you every step of the way. Do you need assistance with medication management, bathing, dressing, or other personal tasks? Your care plan will be tailored to match your unique needs and requests. Additional health and wellness support is provided through collaborative partnerships. For memory care residents, we offer a specialized program known as Clare Bridge, which encompasses a person-centered approach to care. It’s designed to help residents find a sense of belonging and purpose, while...

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Senior Living Options Offered

Assisted living
Memory care

Pricing at Brookdale West Orange

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Community Details at Brookdale West Orange

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


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Have a question?

Ask an A Place for Mom advisor at no cost.

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Reviews of Brookdale West Orange

3.7

(36 reviews)

Write a Review

Cleanliness

4.1

Care services

3.6

Staff

3.8

Meals & dining

4.0

Activities

3.7

Value for cost

3.6

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1-10 of 36 reviews

3.5
July 9, 2021
anonymous - Loved one of resident/client


5.0
March 18, 2021
Dan F - Child of resident/client
An endorsement for Brookdale

We chose Brookdale West Orange because they have higher ceilings in the units so they feel much larger and the sales lady who mom connected with her from the beginning, she was very helpful. They were really good with communication, they started weekly family zoom calls to touch base and answer any questions that we had. There were some tremendous staff members here who truly treated my mom like an angel and she built some great relationships. Especially her two nurses, they became like family to us and were outstanding. She raved about the food, the chef here calls himself the food doctor. I would absolutely recommend.


3.0
December 16, 2020
Anonymous - Loved one of resident/client
Verified Review
my experience and review

The facility was nice and the staff was also very nice. The cost was extremely high when her care increased they raised the price by $3000.00. The staff was all very nice and the front office staff was amazing. I would recommend this facility to others but understand how the pricing works because it's very expensive.


3.0
October 29, 2020
Anonymous - Loved one of resident/client
sub par community

My main concern was that the price did change quite a bit. They did not want to really discuss pricing until we were ready to leave. Lots of turn over in management which made it harder to communicate. No one knew our name and it was not personable. I would not recommend this community


5.0
October 12, 2020
Anonymous - Toured community

Staff members are very supportive and resourceful especially the executive director [name removed]. Very good experience so far given Covid.


4.0
September 1, 2020
Anonymous - Loved one of resident/client
A Comfortable Place for Mom

This is a lovely, friendly community, with loving staff who try hard to please. The medical staff not as good as I had hoped. I had to call several times about the same thing for follow up. Their version of the Life Alert system was not as responsive as I had hoped it would be. There is a new Executive Director who came right before COVID, I believe he is excellent. I have great expectations and can't wait to see how he will be able to run the place after COVID


3.0
August 27, 2020
Anonymous - Loved one of resident/client
Would not recommend this community

Some of the activities they had for the residents were sing-a-longs, and trivia games. My mom hated the food. The atmosphere was very nice. One thing we really liked about this community was it seemed like they had a lot to offer, the place was always kept clean. The overall communication was lacking a lot, there billing practices were ridiculous, you never knew what you were getting billed. Getting any answers regarding billing or really anything was impossible.


2.0
June 23, 2020
Anonymous - Loved one of resident/client
Verified Review
Brookdale West Orange

Everything at the community always seemed clean. The staff was all very friendly. The care giving staff could have been better about following up with us and my mother's doctor about her care needs. We thought they were very reactionary with her care rather than proactive. I thought they did provide some activities, however they were very repetitive. My mother had impaired vision, so there was not a whole lot she could do, and we didn't think they were very accommodating with that. We did not think the care was great or worth the price.


1.5
March 24, 2020
CATHERINE M STRATTON - Loved one of resident/client
Assisted Light. I wish my Uncle Never Went.

This place is "assisted light." Do not send your loved ones here if they need anything more than the basic services. The medical team - nurses and aides -- are understaffed. They have too much to do to take care of any person without the most basic needs. My Uncle was only there 2 weeks but I had to be there to advocate for him. They are very disorganized. The first day there I pushed the button to call for someone - the one they gave my Uncle - after 10 minutes no one had come. I went to the nurse's office and was told that someone would come as soon as they finished with whoever they were with. No one came for 20 minutes!! It was a test. I said, "what if he is having a heart attack?" and they looked at me like I had two heads. For two days he hadn't had a shower. It turned out he wasn't on the schedule. The last time I visited, his bathroom was a mess. It smelled. There were no sheets on the bed. The next day he was rushed to the hospital - he had a urinary tract infection and a viral infection in his lungs. I hazard a guess that he got the urinary tract infection because they didn't change his catheter enough. One time I arrived and the heat was turned on so high. He was slumped in his chair. I never saw them wash his hands once. After the coronovirus hit, they placed a roll of paper towel and soap in his room by the sink - for someone in a wheelchair that was impossible to access. The last time I heard - late last week - they were still allowing family members in even though the guidelines from the government with the virus was to keep people out. Finally, when he was rushed to the hospital they didn't call my cousin to let him know - the hospital called him. I was shocked that the two options for meals often were two red meat options. There are some good people working here but overall I can't say much good about this place. The good: receptionist very friendly; the servers in the dining room are wonderful - though I'm not sure the place provides benefits as one woman told me she was on Medicaid; the physical therapist is lovely; there are some nice activities yet there doesn't seem to be a lot of options for people to meet each other; my uncle spend most of the time alone in his room. The place cost $9000 a month. I'm not sure where all that money goes but it doesn't go to the residents that need the most help.


5.0
September 13, 2017
Anonymous - Loved one of resident/client
Verified Review
Amazing Community

I can not say enough good things about this community. My uncle is doing great since his move here, and I'am very satisfied with everything they have done for us. He is very pleased with his move to this community. Everyone in this community is great, from the people who run it, to the staff. It has been a wonderful experience. With out doubt I would recommend this community, it is working out very well for us.


Frequently Asked Questions

Brookdale West Orange offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brookdale West Orange has received an average review rating of 3.7 based on 36 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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