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Brookdale West Orange

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520 Prospect Avenue, West Orange, NJ 07052

8.9
Review score
58 reviews
Add review
8.9
Review score
58 reviews
5 star
36%
4 star
38%
3 star
17%
2 star
9%
1 star
0%
See all reviews
8.7
Review score
27503 reviews
644 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Brookdale West Orange
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Brookdale West Orange community exterior
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Anonymous
-
Family/friend
5.0
Brookdale West Orange review
What our family liked the most about Brookdale West Orange is there staff. The staff was very kind and accommodating. My mother in law passed almost a year ago but while she was there, we were very happy. We would recommend them to other families who may need a place for their loved ones.

About the facility
Brookdale West Orange

Tucked away in West Orange, New Jersey, stands a quaint, family-oriented community — Brookdale West Orange. This community is located just thirty minutes from New York City, giving residents easy access to urban amenities while also enjoying small-town charm. Here, residents can choose to receive personalized memory care and assisted living services. Staff members work closely with each individual to develop a comprehensive plan that matches their needs. Each unique care plan outlines the services and costs to help eliminate surprises. The skilled team is prepared to help, whether you need memory care, or assistance with activities of daily living such as bathing, dressing, or medication management. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency, and an alert system is also in use for additional safety. Plus, this community features air ionization purification technology to better protect residents and visitors from potentially dangerous and contagious viral infections.

In addition to attentive security measures, residents can look forward to nutritious meals and a variety of convenient services, including assistance with transportation, home maintenance, and other daily chores. Brookdale West Orange also offers a plethora of community amenities, like a beauty...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale West Orange

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale West Orange community exterior
Brookdale West Orange

520 Prospect Avenue, West Orange, NJ 07052

Sunrise of Madison
Sunrise of Madison

215 Madison Avenue, Madison, NJ 07940

Spring Hills Livingston indoor common area
Spring Hills Livingston

346 East Cedar Street, Livingston, NJ 07039

8.9
Review score
58 reviews
8.9
Review score
58 reviews
5 star
36%
4 star
38%
3 star
17%
2 star
9%
1 star
0%
9.9
Review score
32 reviews
9.9
Review score
32 reviews
5 star
78%
4 star
19%
3 star
3%
2 star
0%
1 star
0%
9.8
Review score
17 reviews
9.8
Review score
17 reviews
5 star
88%
4 star
6%
3 star
6%
2 star
0%
1 star
0%
9.7
Review score
15 reviews
9.7
Review score
15 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Freezes your rent price for a specified length of time.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Amenities
at Brookdale West Orange

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Diabetic Care
  • High Acuity Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • No Sugar
  • Vegetarian
  • Low / No Sodium
  • Guest Meals
  • Meals Provided
  • Professional Chef
  • Room Service
  • Restaurant Style Dining
  • International Cuisine

Room Amenities

  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Ground Floor Units
  • Garden View
  • Bath Tubs
  • Air Conditioned
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Barber Shop
  • Outdoor Common Areas
  • Private Bath
  • Butterfly garden / Hummingbird garden
  • TV Lounge
  • Beauty Salon
  • Indoor Common Areas
  • Library
  • Outside Patio
  • Meeting Room
  • Computer or Media Center
  • Main Street Shops
  • Central Fireplace

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • Spanish
  • English
  • Italian
  • American Sign Language
  • Filipino
  • Portuguese

Activities

  • Yoga / Chair Yoga
  • Intergenerational Programs
  • Birthday Parties
  • Live Musical Performances
  • Light Therapy Programs
  • Men's Club
  • Quilting or Sewing Club
  • Forever Fit
  • Trivia Games
  • Sensory-based Programs
  • Brain fitness / Dakim
  • Gardening Club
  • Live Dance or Theater Performances
  • Visiting Rabbi
  • Wii Bowling
  • Reminiscence Programs
  • Bridge Club
  • Wine Tasting
  • Live Well Programs
  • Devotional Activities On-Site
  • Stretching Classes
  • Community Service Organizations
  • Cards / Pinochle Club
  • Cooking Classes
  • Pet-focused Programs
  • Christian Services
  • Educational Speakers / Life Long Learning
  • Visiting Chaplain or Priest
  • Montessori Programs
  • Karaoke
  • Activities Off-site
  • Devotional Activities Offsite
  • Day Trips and Outings
  • Activities On-site
  • Current Events Club
  • Other Religious Services
  • Protestant Services
  • Resident Band or Musicians
  • BBQs or Picnics
  • Catholic Services
  • Book Club
  • Walking Club
  • Happy Hour
  • Jewish Services
  • Dances
  • Art Classes
  • Holiday Parties
  • Tai Chi
  • Cooking Club
  • Choir / Singing Club
  • Community Service Programs
  • Bible Study Group

Reviews

for Brookdale West Orange

8.9Review score58 reviews
8.9
Review score
58 reviews
5 star
36%
4 star
38%
3 star
17%
2 star
9%
1 star
0%
Brookdale
8.7
Review score27503 reviews644 communities
Write a review
A Place for Mom has scored Brookdale West Orange with 8.9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale West Orange has 58 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.2
Friendliness
4.2
Care Services
3.8
Staff
4.3
Meals & Dining
4.4
Activities
3.9
Value for Cost
3.8
A Place for Mom has scored Brookdale West Orange with 8.9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale West Orange has 58 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Brookdale
8.7
Review score27503 reviews644 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 58 reviews
Anonymous - Family/friend
Assisted Living
June 10, 2024
5.0
Verified Review
Brookdale West Orange review
What our family liked the most about Brookdale West Orange is there staff. The staff was very kind and accommodating. My mother in law passed almost a year ago but while she was there, we were very happy. We would recommend them to other families who may need a place for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Rebecca - Family/friend
Assisted Living
March 22, 2024
4.0
Verified Review
Review for Brookdale West Orange
It's been generally positive. There have been some challenges with communication, but the overall care and appropriateness of the facility for the needs of my uncle have been good.I would recommend Brookdale in West Orange, if it fits the criteria for the kind of care and living arrangements you are searching for yourself or a loved one.
Cleanliness
4
Friendliness
3
Care Services
4
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
4
Lisa - Family/friend
Assisted Living
December 1, 2023
5.0
Verified Review
The staff at Brookdale West Orange are very friendly and helpful. They have weekly family Zoom meetings to keep everyone up to date. The meals are excellent. They offer a good variety of choices and it's not a corporate/rotating weekly menu. The chef asks for the residents' input. I highly recommend Brookdale West Orange to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 30, 2023
2.0
Verified Review
Experience at Brookdale West Orange
My loved one was previously a resident at Brookdale West Orange. Several messages that I left with the nursing staff went unanswered. The content of these messages was: "Has my [Loved One] returned from the hospital to Brookdale?" The fact that I had to find out from a third party, unaffiliated with Brookdale, that my loved one was demitted- would not be allowed back- several days after my unanswered inquiries with the nursing department was downright disgraceful. Additionally, the only reason for my higher 4 rating in the category of Friendliness is because of the exceptionally warm and thorough orientation and life story assessment provided by [Name removed], Bridge Program Manager. She was very friendly, kind and considerate.
Cleanliness
2
Friendliness
4
Care Services
1
Staff
2
Response from Brookdale West Orange
December 1, 2023
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
George - Family/friend
Assisted Living
October 16, 2023
5.0
Verified Review
Review for Brookdale West Orange
We picked this community because; Impressed by services/staff, Reasonable pricing, Close to home, and it had a Homelike atmosphere.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Assisted Living
June 26, 2023
5.0
Verified Review
Great!
I toured Brookdale West Orange during my search for an Assisted Living facility for my loved one. This facility was great! It had a nice homey feel and everyone was friendly. The cleanliness was great.
Bruce - Family/friend
Assisted Living
February 17, 2023
5.0
Verified Review
A great place for mom
What we really like about this community is the staff team - they are so friendly and we appreciate their willingness to always help. The facility itself is really nice and the administrative team always answers any questions we may have. The value for cost gets higher then 5 stars and based on our experience so far we would definitely recommend Brookdale West Orange to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Assisted Living
February 10, 2023
3.0
Verified Review
Tour Experience
We toured wiht Brookdale and it was pleasant, but the people were more independent and it didn't seem as lively and not as many activities happening. Also it was too far for me.
Response from Brookdale West Orange
February 12, 2023
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
L M - Family/friend
Memory Care
August 5, 2022
5.0
Verified Review
A Residential Experience That Seeks To Address the Whole Person
The staff strives to make it a place the residents feel at home, instead of an intuition feel. The front desk staff members are friendly, and it doesn't feel like a security desk. The program staff for the memory care unit is very, very friendly. They have pictures of all of the staff in the entry way. There is a garden for the residents to look outside at and the residents can utilize as well. There are activities in the morning and afternoon. The staff will help arrange zoom visits for family that are out of the area. There is a small kitchenette in my loved one's room. Plus, my loved one was able to bring their own furniture to make it feel more like their own home. The hallways are large and there are lots of common areas for the residents to use in the community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
May 26, 2022
3.5
Verified Review
Community Tour
I thought Brookdale West Orange was very nice. But we went on a weekend, and there were a lot of residents just sitting around watching TV. It seemed like there were no activities going on. And our tour guide who was scheduled to be there never showed up, so we were given the tour by the food manager. He showed us everything, but he basically just talked about food the whale time.
Response from Brookdale West Orange
May 31, 2022
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
anonymous - Family/friend
Assisted Living
May 13, 2022
3.5
Verified Review
Would Recommend
Overall the staff are very friendly and professional. They have good in-house knowledge of the Medicaid process, which was important to me. Everybody is willing to pitch in, regardless off what their role is. I think the activities coordinator there is very dynamic, and my loved one has taken to him. He and the staff overall have been very helpful. The nursing staff has been very attentive to my loved one's situation. We're still working out some things with the care, but they have a solid base to start from. The premises are very nice and navigable. They have a very nice gazebo in the back that will be great when the weather gets consistently warm. Overall, I think they have a very good service offering for their residents and a good care model. The location is very good as well. And I think it's an excellent value.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
3.5
Activities
4
Value for Cost
5
Response from Brookdale West Orange
May 17, 2022
Thank you for choosing Brookdale West Orange and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
anonymous - Toured community
Memory Care
March 21, 2022
4.0
Verified Review
My tour review
This community was okay but when I went in I felt like the people were sitting around and I wanted somewhere more active for my loved one. I also would have to bring in furniture and I wanted something already set up. Nothing wrong just certain things that showed me that it would not work.
M.M. - Family/friend
Assisted Living
January 31, 2022
4.0
Verified Review
Mom is Happy
It seems like a very nice place. My mom is happy there. It's clean. I feel it's safe. And the food is good. If I had any critique, I wish that some of the nursing staff was a little softer and would communicate better with her.
Anonymous - Toured community
Assisted Living
January 31, 2022
4.0
Verified Review
My Tour Experience at Brookdale West Orange
During the tour it didn't feel as warm, and it felt like a hotel. The rooms are almost all the same size.
anonymous - Toured community
Assisted Living
January 19, 2022
4.0
Verified Review
A very positive feel to it
Brookdale West has a very upbeat atmosphere, very welcoming, vibrant and not depressing. They have had some communication issues and issues with covid regarding staffing, but the staff who are they are extremely friendly. When you are able to go into the dining room the food smells amazing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
November 3, 2021
5.0
Verified Review
A good affordable option
We chose Brookdale West Orange because it was the cheapest one out of the 3 places that we looked into and the studio apartment does also have a kitchenette and some of the other ones did not have that. I do wish that in the beginning I understood that there would be a lot of extra add on charges such as medication management, bathing, etc. They only told me what they thought he would need and we budgeted off of that. I think that could have been explained better by the staff during the move in process.
Cleanliness
5
Friendliness
3.5
Care Services
4
Staff
4
Meals & Dining
3.5
Activities
5
Value for Cost
3
anonymous - Family/friend
Memory Care
October 19, 2021
4.0
Verified Review
Good
The facility is good. The activities manager is very accommodating. If I have ANY concern, I can bring it to her, and she will address it. I hate to have to bring those non-activities related concerns to her, but she's a huge asset to Brookdale. In trying to get medical updates (effects of medications, etc.), responses are not timely. Currently it's been several weeks and I still don't have a response to my latest question. I don't like that the fact that I have to announce or schedule visits. There are only a few afternoon slots at 3:00 pm, so then the only times that are available are in the 6:30-7:30 pm range, and I'm not happy with that. For the amount of money I'm paying, I guess I expected a little bit more.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
4
Activities
5
Value for Cost
4
T Saveage - Family/friend
Memory Care
September 30, 2021
5.0
Verified Review
A Great Place to Age Comfortably
It has been a great experience so far. My loved one seems to like it. The staff have been good to my loved one and myself during this transition. The community has a homey feel. On the weekends it would be nice to offer more activities for the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
3
Value for Cost
4
Michele - Family/friend
Memory Care
September 28, 2021
5.0
Verified Review
Excellent Choice - The Best Choice
My loved one's social condition and physical condition have improved tremendously since she moved in. She trusts them. They welcomed her, all the way up to the director level. They have been amazing. We are very happy with them. Activities have been difficult due to Covid, but they have a happy hour every week, which has gotten my loved one up and dancing. And that is amazing to me. The cost is very high, but that tends to be the case in the area.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
Michelle Lederman - Family/friend
Assisted Living
August 12, 2021
5.0
Warm and caring
[name removed], the admissions person we worked with, is the reason my mother and I chose Brookdale. It was her warmth that made the whole process manageable from beginning to end. The paperwork felt overwhelming so I dropped the pile in front of her and she helped me through it. She was understanding, flexible, and had the perfect energy. She made us smile during a difficult time.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
Viewing 1-20 out of 58 reviews

Neighborhoods
around Brookdale West Orange

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New Jersey regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New Jersey regulations for Assisted Living.

Frequently Asked Questions
about Brookdale West Orange

Brookdale West Orange offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale West Orange 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (973) 325-5700 to reach a resident at Brookdale West Orange.

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220 Pleasant Valley Way, West Orange, NJ 07052
Starting at $X,XXX+ monthly
8.9
Review score
50 reviews
8.9
Review score
50 reviews
5 star
38%
4 star
38%
3 star
14%
2 star
2%
1 star
8%
Studio, 1bd, Semi-Private
Brighton Gardens of West Orange is located in a beautiful suburban setting only 20 minutes from New York City amenities. We are nestled between a premier golf course and the historic South Mountain Reservation, which includes acres of protected land with parks, walkways and trails. We partner...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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