About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

Brookdale Union Hills

9296 West Union Hills Drive, Peoria, AZ 85382

7.1
Review score
40 reviews
Add review
7.1
Review score
40 reviews
5 star
38%
4 star
46%
3 star
3%
2 star
5%
1 star
8%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Union Hills
Brookdale Union Hills community exterior
88 Photos available
33 Floor plans available
Brookdale Union Hills in google map
street view of Brookdale Union Hills

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KB
-
Family/friend
5.0
Worth Looking At
My loved one did not get a chance to move in. We picked this community because it was close, clean, nice, and convenient, and they accepted Medicaid. I would recommend other families to take a tour and check it out. It's a nice place. Also, they have private rooms available.

About the facility
Brookdale Union Hills

Experience enriching memory care services and personalized guidance from passionate, dementia-experienced caregivers at Brookdale Union Hills. Here, residents have access to two fundamental memory care programs — Clare Bridge and Solace. The Clare Bridge program is an exclusive brand of dementia care. It was established more than 30 years ago and continually evolves as new research comes to light. The program provides residents with six planned activities each day, encouraging them to use their current mental and physical skills. The Solace program, on the other hand, provides additional support specifically for residents in the late stages of dementia. It offers assistance with grooming and creates opportunities to engage in activities involving aromatherapy and music.

Regardless of your unique care needs, you can find peace of mind knowing security here is a top priority. Staff is available 24 hours a day, seven days a week to be alerted to an emergency. Plus, the community features additional protective measures, including keypad entries, secured entrances and exits, enclosed outdoor areas, and an alert system. To simplify your days, the community offers on-site postal services, transportation assistance, and freshly prepared homemade meals. The staff also offers assistance with housekeeping, lawn maintenance, and other chores.

Community Services...

Read more

Senior living options offered

Memory Care

Pricing
for Brookdale Union Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Union Hills

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Compare

Brookdale Union Hills community exterior
Brookdale Union Hills

9296 West Union Hills Drive, Peoria, AZ 85382

Pacifica Senior Living Peoria
Pacifica Senior Living Peoria

9045 West Athens Street, Peoria, AZ 85382

Palos Verdes Senior Living community exterior
Palos Verdes Senior Living

18441 North 87th Avenue, Peoria, AZ 85382

The Forum at Desert Harbor community exterior
The Forum at Desert Harbor

13840 N Desert Harbor Dr, Peoria, AZ 85381

7.1
Review score
40 reviews
7.1
Review score
40 reviews
5 star
38%
4 star
46%
3 star
3%
2 star
5%
1 star
8%
9.8
Review score
152 reviews
9.8
Review score
152 reviews
5 star
89%
4 star
5%
3 star
3%
2 star
1%
1 star
2%
9.7
Review score
166 reviews
9.7
Review score
166 reviews
5 star
71%
4 star
22%
3 star
4%
2 star
1%
1 star
2%
9.4
Review score
12 reviews
9.4
Review score
12 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for Brookdale Union Hills

7.1Review score40 reviews
7.1
Review score
40 reviews
5 star
38%
4 star
46%
3 star
3%
2 star
5%
1 star
8%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Union Hills with 7.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Union Hills has 40 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.3
Friendliness
4.4
Care Services
4.1
Staff
4.1
Meals & Dining
3.5
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored Brookdale Union Hills with 7.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Union Hills has 40 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 40 reviews
KB - Family/friend
Memory Care
February 3, 2023
5.0
Verified Review
Worth Looking At
My loved one did not get a chance to move in. We picked this community because it was close, clean, nice, and convenient, and they accepted Medicaid. I would recommend other families to take a tour and check it out. It's a nice place. Also, they have private rooms available.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Brian - Family/friend
Memory Care
December 5, 2022
5.0
Verified Review
Would Recommend
The staff are just extremely caring and helpful. They're able to understand the needs of memory care patients and their families better than other places I've been to. And they have better activities as well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Steve W - Family/friend
Memory Care
October 23, 2022
1.0
A new age death camp
Well from finding mom naked assleep covered in feces with her diaper away 8ft on her wheelchair for over 40 mins .to over medicating. to not checking her diabetes thus sending her into the er .to now be calling the er and sayin they refuse her back cause peeps are getting upset that a legless dementia persion whos scared yelling for help that a dementia facility cant handle is very strainge and greedy sounding is this were u would want to take your dementia loved one just for at the end for them to call and say we cant handle a dementia persion .think about that before dropping 5 grand a month on this place just to be told we.cant do it
Cleanliness
2
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Memory Care
September 21, 2022
1.0
Verified Review
Bad Experience
Don't put your loved one here. They over medicated my loved one. They failed to provide care services that loved one needed. The staff does not attend to the residents right away. I was overcharged on a bill. Often they are understaffed.
Cleanliness
4
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
2
Response from Brookdale Union Hills
September 22, 2022
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Nancy - Family/friend
Memory Care
June 8, 2022
2.0
Verified Review
Local Facility Is Amazing, Corporate Leaves A Lot to Be Desired
My loved one passed prior to check in and we have continued to check in with thousands of dollars being billed each month to an account that is in probate. Each month it is more thousands of dollars worth of billed; however we haven't paid, as I reach out to corporate, and they tell us not to worry about it and they say the will zero it out. I'm not able to handle this locally. I'm afraid I'm going to have to turn this over to the probate attorney. The marketing director is amazing and is unable to do anything in regards to the billing. The staff I met in person, I would definitely would rate them a 5, and are devoted. The people I have spoken with me over the phone haven't been able to assist me and I would rate them a 1.
Cleanliness
5
Friendliness
5
Staff
5
Value for Cost
1
Response from Brookdale Union Hills
June 9, 2022
Thank you for taking the time to share your feedback. Our corporate team has reviewed the account with the community, and as of June 9, 2022, all charges have been reversed. If you have any additional questions, we encourage you to reach out to the executive director.
Timothy - Family/friend
Memory Care
May 2, 2022
5.0
Verified Review
Satisfied Customer
The staff has been very receptive and very helpful. The care that my loved one is getting has been absolutely appropriate for this type of establishment. She seems to be adjusting well to the environment. They have plenty of activities available. I have no complaints at all. I knew someone who had a loved here previously with positive reviews, which was part of the reason why we chose them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Kathy P - Toured community
Memory Care
March 3, 2022
5.0
Verified Review
My tour review
When it came down to it we just went with another community that we felt met my loved ones needs better. The tour was excellent, there were awesome people running this place. I was looking for the level of the resident and what their level of care was in comparison to my loved one to make sure that she had someone around her also that was like her.
anonymous - Family/friend
Memory Care
September 7, 2021
4.0
Verified Review
So far it has been pretty good experience with Brookdale Union Hills. I know that they have very good staff members and also the staff to resident ratio is very high. I would recommend them to other families who are looking.
anonymous - Family/friend
Memory Care
June 22, 2021
5.0
Verified Review
Good quality care for memory care patients
Our loved one absolutely loves the meals, and the activities are still kind of limited. It is mostly small group things, watching TV, and playing games. We do think the value for cost though is excellent.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
April 15, 2021
4.0
Great facility, huge courtyard, they allow a dog which was a huge plus. Scheduled shower times no shower in room was a negative for my Aunt. I personally think this would be a great fit for her
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
April 8, 2021
2.0
Verified Review
My review of Brookdale Union Hills
We were able to do an in person tour and it went horrible. The community seemed like they just talked down to the residents the entire time.
Response from Brookdale Union Hills
May 11, 2021
We deeply regret that we were unable to meet all of your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.
anonymous - Family/friend
Memory Care
November 20, 2018
4.0
Verified Review
Review of Brookdale
My mother is a resident at Union Hills. The staff is extremely receptive and invested in all of the residence. They treat them like their own family. The activities director is very hands-on and has activities twice a day every day which is nice... Things like aerobics, trivia, movies and popcorn and entertainment. I would recommend at this community in a heartbeat
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
August 14, 2017
4.0
Verified Review
Clean Community!!
I had recently taken a tour of this community for my loved one and I have no complaints of how things had went for her during my tour of this place. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked all of the great amenities they had available to all of the residents as well as the open floor plan. It was just not the right fit for her in the end decision.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
June 12, 2017
4.5
Verified Review
Care and Comfort for mom
I am happy with the care that my mom is getting in this community. We find that it is clean and enjoying inside and out. The staff are nice and caring to her needs. We find that the menu is appealing and a nice variety of healthy meals are served. We would recommend that families tour this community for the care of a loved one.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Memory Care
January 28, 2017
5.0
Verified Review
Wonderful place!
The nurses and staff are wonderful. They really care and are really just wanting to get the residents stable. The food there is great, I eat lunch there every time I go. So far, we have no complaints and it has been a positive experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
December 21, 2016
4.0
Verified Review
Comfort for my husband!
It has been a rough adjustment period, but they take good care of my husband. The workers there are very nice and understanding. During one of my visits, When I was getting ready to leave my husband wanted to go with me. When I asked one of the staff members to help me, she came and gently took him on her arm to distract him while I left. I am happy with the way they are taking care of him so far.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
December 15, 2016
5.0
Verified Review
Outstanding Care
I am very happy with the care at this community The staff are very friendly and caring. This commuity is very clean. They have great activities that are enjoyed. The meals are very good and a nice variety. I have recommended others to this community for the value and care that is received.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
November 23, 2016
4.0
Verified Review
The staff can not do enough for me!!!
The community is clean and sometimes there is a clean air smell. They have music entertainment that comes in. The food is great. All the rooms have single beds and there own bathrooms. They have alarms on the door
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
August 8, 2016
4.0
Verified Review
The staff do try and keep the residents active and moving!!
I am disappointed in this larger community as I do not feel they have enough staff for the amount of residents. My sister had to ask where some of her supplies were as they were not in her room. They do not offer a pull cord for assistance. We think there might be a bell to ring but at this time she is not aware of this as it was not explained to her when she moved in. They keep the community clean
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
July 6, 2016
4.0
Verified Review
A Place For Mom Was Great
A place for mom was great with all the help they provided us. Brookdale was a great place. My father in law was asked to leave, but they did try their best to care for him. I would recommend a place for mom to anybody. They was a wonderful agency to work with.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 40 reviews

Amenities
at Brookdale Union Hills

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Special Dining Programs
  • Professional Chef
  • No Sugar
  • Low / No Sodium
  • Pureed Meals
  • Guest Meals
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided

Room Amenities

  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Weight Limit (lbs)
  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Computer or Media Center
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Game Room
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Karaoke
  • Intergenerational Programs
  • Gardening Club
  • Live Dance or Theater Performances
  • Book Club
  • Cooking Club
  • Cards / Pinochle Club
  • Live Well Programs
  • BBQs or Picnics
  • Happy Hour
  • Walking Club
  • Dances
  • Visiting Chaplain or Priest
  • Reminiscence Programs
  • Art Classes
  • Birthday Parties
  • Trivia Games
  • Holiday Parties
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Activities On-site
  • Cooking Classes
  • Men's Club
  • Stretching Classes
  • Pet-focused Programs
  • Current Events Club
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Brain fitness / Dakim

Neighborhoods
around Brookdale Union Hills

See what the neighborhood has to offer and what’s nearby:
Brookdale Union Hills in google map

Frequently Asked Questions
about Brookdale Union Hills

Brookdale Union Hills offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Union Hills 7.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (623) 362-2700 to reach a resident at Brookdale Union Hills.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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