Brookdale Sun Prairie

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We chose Brookdale Sun Prairie because a lot of their staff has been there a long time which said a lot to me, especially since the last facility we were at had a lot of turnover. The room sizes here are on the smaller side, the room that we have for our loved one is private. Overall I would recommend to others looking.

I had written a good review in summer 2020 and it no longer applies. There is a new director and many new care staff and the care just isn't as good as it was then. I hope things get better again, but unless it does I can't recommend Brookdale Sun Prairie.

Very pleased so far with admission and the first week

I love Brookdale! We wanted to move my mother-in-law closer to us, so [name removed] helped us to make the arrangements between the other nursing home and this memory care. We planned to have the necessary extra helpers, we needed during Covid due to quarantine, and the transfer went very smooth. My mother-in-law's never been happier. I love that it's a smaller place and they show great care and attention. I love that my mother-in-law has her own room. I love that they have a community room, where she can do things together as a group. Staff helpers are really attentive, helpful and Loving. They all do a great job. It's a very caring and loving environment.

I love Brookdale! We wanted to move my mother-in-law closer to us, so Randall helped us to make the arrangements between the other nursing home and this memory care. We planned to have the necessary extra helpers, we needed during Covid due to quarantine, and the transfer went very smooth. My mother-in-law's never been happier. I love that it's a smaller place and they show great care and attention. I love that my mother-in-law has her own room. I love that they have a community room, where she can do things together as a group. Staff helpers are really attentive, helpful and Loving. They all do a great job. It's a very caring and loving environment.

[removed] is very content at Brookdale and that is very refreshing for the family.

Feeling very confident that I made the right choice for my brother-in-law. Recent visitors have told me they find things neat and clean and everyone friendly there when they visit.

We are only in for one week now but everything seems to be going smoothly. Personnel are very friendly and accommodating. Our brother-in-law seems very comfortable there. [Removed]

Mom has late age Alzheimer's and this is an excellent facility for her care. Low number of patients (20 maximum), great personnel trained in Dementia/Alzheimer care and therapeutic instruction, very good meals, and a very caring staff made the transition for mom as easy as possible in a very trying time in her life moving from her own home to assisted living.

the place was nice enough and the staff friendly but just not the atmosphere we were looking for for mother.

Felt like home when I walked in the door. Most of the residents involved in a lively activity in the main room. The central open kitchen offering a delightful aroma of an upcoming lunch (a nearby side bar with a decadent chocolate dessert. Clean and fresh hallways and common areas. Staff friendly and welcoming and with only 20 residents a good ratio of staff. The presentation was clear and concise and focused on our needs before talking of price. Children playing at a nearby daycare was a welcome sound as well. Loved it.

While Clare Bridge bills itself as Memory and Dementia Care, they are not trained handle behaviors associated with later stage Alzheimer's. Staff is caring but not able to deal with aggression or lack of cooperation even though they will say it is "normal" to see this kind of behavior. Even after medications were adjusted in a geriatric psych unit, they would not take my husband back and I was left scrambling to find acceptable accommodations.

They don’t have skilled nursing. I’m told the activities are good. This community has a comfortable home environment with a very friendly and caring staff. Well worth checking out. The food is excellent. The parking might be a little limited.

I can't find much to complain about at Clare Bridge. The day we checked my mom in, each of the staff members, plus the director, came into the room to introduce themselves to mom. The staff keeps them busy and engaged all day, so they don't spend a lot of time alone in their rooms. It's very, very small, only about 20 residents; just a perfect size for lots of attention from the staff. And speaking of the staff, they are lovely, caring, friendly and helpful. Robert, the director, already made his fortune in another line of work. He is at Clare Bridge to make a difference in the lives of Alzheimer's patients. Oh, and did I mention that the food is absolutely outstanding? There's also a day care next door so the residents can be outside and watch the kids. Mom is SO happy here--she actually thanked my sister and I for bringing her there. I'm sure everyone will have a different experience, but ours so far (early May 2014) has been fantastic. Two huge thumbs up!!!

It’s a very good place. My mother-in-law likes the food. It looks good and smells good. The community is clean and the staff is friendly. I don’t know a lot about the activities, but my mother-in-law hasn’t said anything negative.

Clare Bridge of Sun Prairie was very welcoming to us. We toured, visited more at least an hour, compared the facility to 3 other places, and chose Clare Bridge. We chose because of the hominess, the staff, the cleanliness, the location, and the cost for the number of ADLS we know that Mom needs. We also HAD to have a place that was secure for Mom, and Clare Bridge does it! I was able to stay overnight with Mom the first night, so I had a delicious breakfast with her, and the cook provided an excellent choice for Mom, especially following Mom's diabetic diet. We feel comfortable calling the facility, and believe that if the staff have any questions for us, they will call.

My brother has been at Clare Bridge for a couple of weeks, and it is going very well for him. The facility is very homey, clean and bright, and the staff is genuinely welcoming and helpful. My brother has joined most of the activities offered to him and even made a new friend from within the resident group. I vistied several facilities in our general area, and Clare Bridge was without a doubt the best. When my brother moved in and in the days since then, I have never wished that we had selected another facility.

We are more than happy with the services they provide here! Our loved one seems like she is in a much better place. She's not able to participate in activities, but they do their best to keep her moving around and involved, instead of just plopping her in front of a TV all day, like the place she was at previously. We'd have no problems recommending this place to anyone, they do a great job!

It depends on the staff, what kind of care they get. There is no management on the third shift. They are lacking in work and care. The food is really good. It is secure. The structure is good. If you do have issues you can talk to the director but he doesn't do anything about it. If you have big issues you have to go higher up than director of the individual facility. My parents are both in single rooms in different hallways of the communites. Mom is in memory care and dad is in assisted living. They are happy over all.

We've been very pleased with them, it's a very homey feeling. The first tour I took before we even had my mother in law look at it, it felt so cozy, it felt like home. They've got her involved in activities like I've never seen her involved before, it's a wonderful place. I guess it's only recently (the past year or so) been turned into a dementia/memory care unit and it's much smaller and cozier than some of the ones we looked at. I really liked how it felt there, I talked to the people and residents there and there was such a wide range of people. There's not a ton of beds but there's a wide variety of people.