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Brookdale Portage

3100 Old Centre Road, Portage, MI 49024

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Brookdale Portage outdoor common area
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Bill - Loved one of resident/client
5.0
I'm Happy With What I Have Seen So Far

My loved one is very happy at Brookdale Portage. The staff is very easily accessible for questions over my loved one. The community is scheduling outdoor visits to see loved ones. They do have activities available for residents. Brookdale Portage are taking extra precautions to assist in keeping COVID out of the community.... Read more

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About the facility Brookdale Portage

At Brookdale Portage, residents with dementia can flourish and find comfort with person-centered care provided daily by trained team members. Located in Portage, Michigan, you’ll soon discover why this city is famous for its network of historical parks and trails. If you love nature, you’ll soon feel right at home. Brookdale Portage is close to Moors Golf Club, Portage Creek Bicentennial Park, Central Park, Millennium Park, and many more.

At this community, your safety and nutrition are emphasized daily. With a 24-security system and enclosed walking areas, you can rest easier knowing you’ll be protected day and night. Staff is also available 24 hours a day, seven days a week to be alerted to an emergency. During mealtimes, residents of Brookdale Portage have access to healthy, dementia-friendly menu choices that have been designed by dementia care experts and dietitians. All meals are freshly prepared using nutritious ingredients as well, to help ensure that you have a well-rounded diet.

To simplify your daily life even more, Brookdale Portage offers a host of on-site amenities. Assistance with daily housekeeping chores and home maintenance are provided, and there’s even a beauty and barber shop on-site. With more free time, you can enjoy a relaxing afternoon...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Brookdale Portage is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Portage

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
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$XXXX
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1 Bedroom
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Portage

Community Details at Brookdale Portage

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Indoor Common Areas

Meals Provided


Reviews for Brookdale Portage

3.9

(41 reviews)

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Cleanliness

4.2

Care services

3.9

Staff

3.3

Meals & dining

3.6

Activities

4.0

Value for cost

3.9

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1-20 of 41 reviews
4.5
August 3, 2022
anonymous - Loved one of resident/client
Verified Review
Mom is happy, highly recommended

Brookdale Portage is a very nice place and my mother seems to be very happy living here.


3.0
June 15, 2022
Anonymous - Loved one of resident/client
Verified Review
Good Community With Low Staffing

The community had promised a lot during the tour and orientation; however, they haven't been able to fulfill these promises due to staffing. As a family member you really need to be an advocate due to the staffing shortage in healthcare overall right now. My loved one enjoys the activities offered. The community is willing to accommodate the residents requests for food such as a grilled cheese sandwich or something additional, if they don' like what is being served.

Response from Brookdale Portage

June 22, 2022

Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


2.0
February 11, 2022
Anonymous - Loved one of resident/client
Verified Review
Poor Communication and Onboarding

I would encourage you not to take your loved one to Brookdale Portage. The communication was horrible and they weren't accommodating to the residents. It didn't seem that my loved one's bathroom was cleaned more than once. This was disappointing to us. It seemed there was always some type of excuse with them. There were some staff that were wonderful to work with though. The activities director was great and she worked hard at getting my loved one involved in activities. The onboarding experience was horrible for us at this community. They never read the choices of meal options to my loved one.

Response from Brookdale Portage

February 18, 2022

We appreciate you taking the time to share your thoughts. Your input is very important to us and we will share your feedback to help better serve our residents in the future.


5.0
February 2, 2022
Joan J - Toured community
Visit was lovely

We visited Brookdale Memory Care Portage with dad and thought the facility was top notch. I felt welcomed by the staff and was very impressed with the food and activity selection. We are moving forward with the placement process and am so thankful we found a great place for dad. I love the socialization time with other residents and the large size of the rooms compared to other places we have seen.


3.0
April 28, 2021
anonymous - Toured community
Verified Review
My review of Brookdale

We toured Brookdale Portage and we did not like that everything was done in units rather than being open to all residents. Also the rooms here were smaller than some others that we looked into.

Response from Brookdale Portage

May 5, 2021

Thank you for taking the time to visit and share your thoughts on the community. We will share your feedback with our management team.


5.0
November 17, 2020
Bill - Loved one of resident/client
Verified Review
I'm Happy With What I Have Seen So Far

My loved one is very happy at Brookdale Portage. The staff is very easily accessible for questions over my loved one. The community is scheduling outdoor visits to see loved ones. They do have activities available for residents. Brookdale Portage are taking extra precautions to assist in keeping COVID out of the community.


5.0
August 13, 2020
anonymous - Toured community

[name removed] did an excellent job explaining everything to me. We did a virtual tour so I could see what the area and a room looks like. We discussed room rates and all other financial needs. Over all Brookdale looks to be a wonderful place .


2.0
November 11, 2018
anonymous - Loved one of resident/client

The staff was wonderful and caring. I couldn't have higher praise for the nurses aides, dining staff, etc. However, the management team leaves much to be desired. They were rarely available, and completely missing on weekends. I felt their main purpose was to squeeze out every dime from us. Everything was an extra charge - even someone to walk next to her for 30 feet for meals.


2.0
November 13, 2017
anonymous - Toured community
Verified Review
We chose a different community and here's why

My mom and I scheduled an appointment to come visit and they called us the morning of to tell us that they did not have any rooms available. We wanted to see what they looked like anyway and asked if we could still come by, to which they said okay. When we went, the lady that I had talked to was not there and the person that gave us a tour was not knowledgeable at all about the type of care that my dad needed (he has dementia). The staff really had no clue as to what redirection meant. They didn’t seem to interact well with the residents that also had dementia. The cleanliness of the facility seemed to be okay. The resident help alarms went off a little longer than we were comfortable with – I think at one point in time there was an alarm that went off for 5 or 10 minutes. My mom fell while on premises and the only thing they did was ask her if she was okay. Had the girl showed up and done the tour with us, that might’ve changed our minds.


5.0
September 20, 2017
anonymous - Toured community
Verified Review
A tour for mom

We toured this commmunity and we wanted a community that would be able to assist more with her care. The community is clean and we felt that this community was too small for what we needed. They do offer a good menu and activiites that are helpful to the residents.


4.0
August 24, 2017
anonymous - Toured community
Verified Review
Our tour

This is a nice community and the staff I met were nice. They have an enclosed walking path and they seem to offer some nice activities. This community would not accept our loved one as they were not able to care for someone with their stage of Dementia.


2.0
August 7, 2017
anonymous - Toured community
Verified Review
Improvements needed.

The tour at this community was not what we wanted. The staff took me to a room that was not clean and we did not want my mom in a community where the staff is not cleaning the rooms. We did not see a menu and they did not inform us on the activities if offered to the residents. We would suggest that families tour this community on their own to see if it fits their needs for care for a loved one.


3.5
July 24, 2017
anonymous - Loved one of resident/client
Verified Review
Great Meals!!

My mother has recently made the move into this community and so far we are pleased with how things are going for her. Although I am comfortable with the care the staff have been providing my loved one I do think they are very overworked. Every time I visit they are running around crazy and I can tell they are short staff. My mom is liking the meals they serve and I am hoping when she gets adjusted she will start participating in some of the great activities they have to offer. Overall we are happy with how things are going and would recommend it.


3.0
November 23, 2016
anonymous - Toured community
Verified Review
I do not think I would recommend this community!!

The food at this community was not very good as a lot of the time it was cold and unappetizing. The community was clean and most of the staff were nice. The management staff do not seem involved in the community.


5.0
November 8, 2016
anonymous - Loved one of resident/client
Verified Review
A good decision!!

The food is good, healthy and they have a set menu. I have good communication with the staff and they are very accommodating. There are always activities going on and the staff remind mom when they are. The cost is a little high but this is a good fit for mom. I would recommend this community.


4.5
October 27, 2016
anonymous - Loved one of resident/client
Verified Review
A great place!!

The food is not bad, however I think they could improve the process of letting residents know there are other options available. The staff are attentive. Grandma is still adjusting to living at the community. They have plenty of activities and the community is clean.


4.0
October 2, 2016
anonymous - Loved one of resident/client
Verified Review
Not convinced

Some of the workers seem upset when you ask for their help with your family member. I haven't been completely convinced this is the best place for my mom. I felt I was misguided a little, thinking an assisted living facility was the best place for my mom. There isn't enough workers for the amount of residents. The cost is higher than most places, but I thought it was because there were more workers to help them with daily things.


4.0
July 7, 2016
anonymous - Loved one of resident/client
Verified Review
We Are Pleased

Everything is working out pretty good so far. We are pleased with all Brookdale has done for us. The only issue we are having is some billing problems. Other than that, it is a nice and clean community. The staff is kind and friendly. My mother in law is pleased with the food. They are taking good care of her and her needs.


3.0
November 24, 2015
Anonymous - Loved one of resident/client
Nice facility but not best choice for lots of care

Brookdale is a great facility but they are more equipped to handle seniors who don't require a lot of care. It is called Assisted Living (not a nursing home) for a reason. They will tell you they can take care of all your needs but if your senior requires a lot of care you or the senior will probably not be happy. [removed] facility itself is beautiful and they offer lots of things to do. The activity directors are great. Crystal at the front desk is always friendly. Most of the aides are nice. Cons: Their response time to the call light is not great. They never seem to have enough staff (which is typical at all these facilities). Again, you may not be happy if you require a lot of help. The food is okay, but not restaurant quality by any means.Notes: 1. The price is based on services provided- like an ala carte menu. I felt this was fair because my mother-i n-law required a lot of care and we should pay more than someone just not wanting to be alone. However, we paid a lot more money and the service did not reflect what we were paying. 2. Communication is not great between management, staff, and family members. I had to be proactive and ask questions. 3. The sales staff will offer and guarantee a lot of services, but then it's the actual aides and working staff who cannot fulfill these service needs.Overall, it is a nice facility and I would recommend it for someone who just needs some help. I would not recommend it for someone who needs a lot of care such as toileting, showering, transferring. They simply do not have the staff to handle this, even though they assure you they can handle it.


4.0
July 8, 2015
anonymous - Loved one of resident/client
Verified Review
I am really happy with them.

The staff has been friendly. They have had a little bit of difficulty with their chefs. They offer a lot of activities. I am really happy with them. The activities director makes a good effort to get people engaged. We liked the location, it's clean, and the residents all look happy. I also liked that there seemed to be people that needed pretty much no help to people that needed a lot of help, it seemed liked they worked with a wide spectrum of people.

Neighborhood around Brookdale Portage

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Portage

Brookdale Portage offers Studio, 1 Bedroom and Semi-Private. Learn more.

Brookdale Portage has received an average review rating of 3.9 based on 41 reviews. See all reviews.

Call (269) 324-3344 to reach a resident at Brookdale Portage.

To reach a resident at Brookdale Portage call: (269) 324-3344



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.