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VERIFIED PARTNER

Brookdale Nine Mile

5329 West Rifle Club Court, Spokane, WA 99208

8.7
Review score
27 reviews
Add review
8.7
Review score
27 reviews
5 star
41%
4 star
33%
3 star
7%
2 star
0%
1 star
19%
See all reviews
8.7
Review score
26462 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Nine Mile
Brookdale Nine Mile
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44 Floor plans available
Brookdale Nine Mile in google map
street view of Brookdale Nine Mile

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Michael D
-
Family/friend
5.0
Perfect fit in a beautiful facility
The facility is great and my sister [name removed] loves it there. Beautiful facility kept up very well. The staff are wonderful people all family members are very happy. We are very pleased with Brookdale.

About the facility
Brookdale Nine Mile

Located in a quiet neighborhood near Nine Mile Falls and the Spokane River, you'll find a supportive and inclusive memory care community called Brookdale Nine Mile. This community specializes in Alzheimer’s and dementia care and assists residents in all stages. Best of all, trained staff members are available 24 hours a day, seven days a week to be alerted to an emergency. An alert system, keypad entries, secured entrances and exits, and an enclosed courtyard also help to promote safety. A few additional features include way-finding cues, circular paths, and color-coding, to facilitate easier navigation and mobility for all.

Two memory care programs are available here: the Clare Bridge and Solace programs. The Clare Bridge program is an exclusive brand of dementia care. It was established more than 30 years ago and provides residents with six planned activities each day to bolster their mental and physical health. The Solace program provides additional support to residents in the later stages of dementia. It offers assistance with grooming, and activities involving music and aromatherapy. To simplify residents’ days even more, Brookdale's staff assists with transportation, errands, meals, and home maintenance. A concierge service is also available to connect residents’ with on-site resources. Another...

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Senior living options offered

Memory Care

Pricing
for Brookdale Nine Mile

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Brookdale Nine Mile

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Compare

Brookdale Nine Mile
Brookdale Nine Mile

5329 West Rifle Club Court, Spokane, WA 99208

South Hill Village
South Hill Village

3117 E Chaser Ln, Spokane, WA 99223

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Ciel of Spokane

4503 S Freya St, Spokane, WA 99223

Brookdale Park Place
Brookdale Park Place

601 South Park Road, Spokane Valley, WA 99212

8.7
Review score
27 reviews
8.7
Review score
27 reviews
5 star
41%
4 star
33%
3 star
7%
2 star
0%
1 star
19%
9.5
Review score
48 reviews
9.5
Review score
48 reviews
5 star
53%
4 star
29%
3 star
8%
2 star
2%
1 star
8%
9.4
Review score
9 reviews
9.4
Review score
9 reviews
5 star
78%
4 star
11%
3 star
0%
2 star
0%
1 star
11%
8.9
Review score
84 reviews
8.9
Review score
84 reviews
5 star
43%
4 star
36%
3 star
11%
2 star
4%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Brookdale Nine Mile

8.7Review score27 reviews
8.7
Review score
27 reviews
5 star
41%
4 star
33%
3 star
7%
2 star
0%
1 star
19%
Brookdale
8.7
Review score26462 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Nine Mile with 8.7 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookdale Nine Mile has 27 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.8
Friendliness
4.1
Care Services
3.5
Staff
4.4
Meals & Dining
4.1
Activities
3.6
Value for Cost
3.5
A Place for Mom has scored Brookdale Nine Mile with 8.7 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookdale Nine Mile has 27 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Brookdale
8.7
Review score26462 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 27 reviews
Michael D - Family/friend
Memory Care
March 11, 2024
5.0
Verified Review
Perfect fit in a beautiful facility
The facility is great and my sister [name removed] loves it there. Beautiful facility kept up very well. The staff are wonderful people all family members are very happy. We are very pleased with Brookdale.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jill - Family/friend
Memory Care
February 17, 2024
5.0
Verified Review
Recommended
We do recommend Brookdale Nine Mile to anyone needing memory care for their loved one. The facility is attractive and clean. The staff are friendly to family members and caring towards the residents. They offer wonderful physical activities and social interaction daily.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
February 6, 2024
4.0
Verified Review
Highly Recommended Care with Genuine Staff Helping to Provide Peace of Mind for Family
I gave them a 4 because there have been a couple times that we have had to follow up on something they said they would contact us about, etc They are incredibly friendly and in tune with their residents. The facility and staff has provided great stability to our family member, has helped to transition them smoothly into the facility. It's always great to see so many residents up and around when we visit, sitting and interacting with each other and the staff. Moving to Brookdale Nine Mile has provided us peace of mind as well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
December 12, 2023
4.0
Verified Review
I would recommend but with caution, diligence and check out the facility because they are not all equal just because ...
Our family Saw some really good things happening but there were some issues . They are willing to make changes but we will see if they follow through. I would recommend but with caution, diligence and check out the facility because they are not all equal just because they have the Brookdale name.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
Mike B - Family/friend
Memory Care
December 6, 2023
5.0
professional and caring
I know many of the caregivers and residents at Brookdale by name. I visit the facility frequently for hours at a time. I have nothing but respect and admiration for most of the caregivers at the facility. They treat the residents as people, demonstrate respect for each one, and exhibit personal concern for each resident’s wellbeing. The caregivers work hard to make the care facility a very pleasant place to reside considering the special circumstances of the residents and the resident’s limited abilities. In my opinion, the staff and management of the care facility care very much for each of the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Rita G - Family/friend
Memory Care
September 5, 2023
1.0
Beware!! Look up the lawsuits.
This used to be “the place to go”. After almost 4 years at BDNM we had to emergently move mom to another facility for her safety. Twice in the last year with new senior staff, the ala carte billing increased dramatically, but not truthfully. The executive director does not communicate with family, at all, ever, unless his supervisor directs him to do so. They charged for things undelivered or undeliverable because there was not staffing to provide the care they said she needed. Care staff are wonderful and do the best they can, but are so spread thin that room calls can go 30 minutes without answering. This is the most expensive memory care facility in the area and they do not deliver value for the cost. Beware, and please google the numerous corporate lawsuits.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
1
Response from Brookdale Nine Mile
September 11, 2023
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Marsha - Toured community
Memory Care
April 20, 2023
5.0
Verified Review
tour review
Our family had an in person tour with Brookdale Nine Mile and we thought the tour and the community was very nice. [name removed] was wonderful, she was extremely helpful even after we had made our decision.
anonymous - Family/friend
Memory Care
October 5, 2022
5.0
Verified Review
Excellent staff. Caring community.
Great staff! Very friendly and responsive. Ask for what you want.... like meeting everyone upon admission.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
October 4, 2022
4.0
Verified Review
Exceptional care at Brookdale Nine Mile - but always look at your billing statement, it may not be right
The staff is very friendly and caring. We were very confused when we first got there, because no one really met us to introduce us to the team or tell us what would happen after we left our parents there. For days, they didn't know what was going on either, so I would tell others to ask questions.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
4
Sheryl W - Family/friend
Memory Care
June 28, 2022
5.0
Verified Review
Happy with our choice
We chose Brookdale Nine mile because they first time we met with them they were completely honest and told us it wouldn't be cheap. We talked for an hour before we went on the tour. [name removed] who is the director was very forthright with us and we really appreciated it. He made sure to let us know that she would be able to stay here until end of life. I would recommend them to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Kristen - Resident/client
Memory Care
April 14, 2022
1.0
Cannot recommend
My mother was placed here and while they started out great, we have moved her. Good staff started leaving and they were very neglectful of residents. They locked them down during covid and instead of isolating the covid patient, they locked the residents in their rooms, didn't shower them and didn't allow much for mental stimulation. The rooms were rarely cleaned by them, if at all. The food was often cold and seemed left over. The things they say they will do on their website isn't accurate. They had industrial size rolls of toilet paper on the backs of their toilets and my mom could not turn around to reach it. We cleaned her room and we brought reasonable toilet paper. They took advantage of our being new to placing someone and charged us the highest price for everything and didn't initially show us the cost breakdown for things. We didn't get the list until just before we moved her. Our complaints went unheard and made us feel like it was our problem to fix, not theirs.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale Nine Mile
April 28, 2022
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Jim S - Family/friend
Memory Care
April 1, 2022
5.0
Verified Review
Check out Brookdale it is worth your time
I would recommend this community for your loved one. the staff are really nice people I love them. The tour was great but it was also prior to covid so many things have changed since them.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
3
anonymous - Family/friend
Memory Care
February 15, 2022
5.0
Verified Review
Mom is happy here
We chose Brookdale Nine Mile because the facility is memory care only, so all of the residents here are memory care. She has a double room and shares with a roommate, but they do have single rooms available as well. The staff is just amazing, my mom calls them all her friends. I would highly recommend them to others looking for dementia care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ann R - Family/friend
Memory Care
January 19, 2022
1.0
Go elsewhere
We paid between [price removed] to [price removed] per month. The food doesn’t resemble the pictures on their website. We mostly saw lots of oven fried to death chicken strips, yellowed edge iceberg lettuce salads, tater tots, and canned mixed veggies. There is no podiatrist. We ended up caring for mom’s feet ourselves. My mom needed physical therapy. The therapist gave my mom a list of exercises to do. Hello? My mom had dementia. The staff at Brookdale didn’t do her exercises with her. We had to do it. My mom’s toilet never worked properly. For two years, it didn’t flush properly. Her room wasn’t cleaned regularly. We had to complain to get her laundry done. At the end, we found my mom soaked in urine up to her shoulders. Yes, we complained to management, but all we ever got was platitudes. There were never any decisive action plans put in place to remedy our concerns. I blame managements complacency for the issues at Brookdale.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
1
Activities
2
Value for Cost
1
Anonymous - Family/friend
Memory Care
February 8, 2021
5.0
Verified Review
My Review of Brookdale Nine Mile
They are very good at what they do. I believe the level of expertise in memory care amazing. The care is very good for the residents and caring for each resident individually. This is what we want for our loved ones.
Friendliness
5
Staff
5
Value for Cost
5
T. B. - Family/friend
Memory Care
December 3, 2020
5.0
Verified Review
The Best Experience We Have Ever Had and a Blessing to Us
I would highly recommend this community to others. My loved one received the best care at Brookdale Nine Mile. We couldn't be more pleased with them. We were able to do virtual visits. The side our loved one was on never had any COVID cases. The community would take our loved one out to listen to music for an activity.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
November 18, 2020
3.0
Verified Review
Keep looking
At the time we chose Brookdale Nine Mile because of the care that they provided, they were one of the few facilities that is able to provide hoigher lifts. They also had a phenomenal sales pitch, but the bang for the buck is not there. I would want others to know that they are understaffed, the food does not appear to be fresh. we have also had to repeatedly ask for things we should not have to ask for such as toilet paper, clean laundry, etc. When you call to ask a question about your loved one, no one seems to have access to any information. They always say you have every right to feel that way rather than changing anything. Overall, I would not recommend this community.
Cleanliness
4
Friendliness
3
Value for Cost
2
Care Services
2
Activities
3
anonymous - Family/friend
Memory Care
November 16, 2020
3.5
I do not think you get what you pay for
We chose Brookdale Nine Mile because they sold us an A+ program. Our issue was they did not provide an A+ program. They do a lot of "that should not be happening" but did not solve the issues. They have been very understaffed ever since COVID and they have not been good with communication. Overall, I would not recommend the community.
Cleanliness
3.5
Friendliness
4
Value for Cost
2.5
Care Services
2.5
Activities
2.5
anonymous - Family/friend
Memory Care
August 7, 2019
2.5
Some concerns
I had high hopes when I moved my mother into Brookdale and was willing to pay a higher than average price in order to know she was well taken care of. She has been there for a few months now and at first, I was very satisfied. Last weekend, however, when I picked her up for breakfast, she (and her room) smelled very strongly of urine. The back of her jeans were wet above her depends, her sweater had major food droppings on it, and her hair was unwashed. I'm not confident that the care plan I have in place for her is being followed consistently. I have talked with management so assured me that this would be taken care. I am hopeful that is the case. For now, though, I have concerns.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
LARRY GRIFFITH - Family/friend
Memory Care
November 12, 2018
3.5
Verified Review
also great
The staff to residences is very good. There are activities for the holidays. The staff always call me by name. Staff is always in a good mood.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 27 reviews

Amenities
at Brookdale Nine Mile

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Kosher
  • Meals Provided
  • Vegetarian

Room Amenities

  • Wheelchair Accessible Showers
  • Bath Tubs
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas
  • Computer or Media Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Wii Bowling
  • Devotional Activities Offsite
  • Art Classes
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Devotional Activities On-Site
  • Activities Off-site

Neighborhoods
around Brookdale Nine Mile

See what the neighborhood has to offer and what’s nearby:
Brookdale Nine Mile in google map

Frequently Asked Questions
about Brookdale Nine Mile

Brookdale Nine Mile offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Nine Mile 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (509) 323-1400 to reach a resident at Brookdale Nine Mile.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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