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Best of 2023 Senior Living Award
A Place for Mom Best of Senior Living Award winners represent the top 1-2% of senior care providers nationwide based on reviews from residents and families.

Brookdale Eddy Pond East

667 Washington Street, Auburn, MA 01501
9.4
Review Score
32 reviews

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Brookdale Eddy Pond East community exterior
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Gary - Family/friend
5.0
A great place for loved ones

What we really like about Brookdale Eddy Pond East are the staff - they are very friendly and have been very cooperative in dealing with our loved one which can be challenging at times. The staff have been very patient and accommodating and based on the experience we have had so far we would highly recommend this community to other families.... Read more

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About the facility Brookdale Eddy Pond East

Located in the historic city of Auburn, Massachusetts, residents can customize their care and schedules easily at Brookdale Eddy Pond East. Before you move in, Brookdale’s dedicated team works with you to learn your specific needs and develop a personalized care plan. Assisted living and memory care are offered, and residents and families can find peace of mind knowing staff is available 24 hours a day, seven days a week to be alerted to an emergency. Plus, an alert system is used to promote safety for all.

Residents with different cognitive levels and abilities are able to thrive thanks to one-on-one attention and person-centered programming. Through the exclusive Clare Bridge memory care program, residents are provided with a minimum of six enriching activities each day to boost social connections. The Solace program, on the other hand, provides additional time for grooming, as well as time for music and aromatherapy activities, to residents in the later stages of dementia. Residents in assisted living receive assistance with medication management, bathing, brushing their teeth, and other activities of daily living. Rest assured, assistance with housekeeping, lawn care, home maintenance, and other tedious chores are also covered. With less chores and burdens to worry about,...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2023 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Brookdale Eddy Pond East is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Eddy Pond East

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Brookdale Eddy Pond East667 Washington Street, Auburn, MA 01501
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9.4
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Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
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1 bedroom
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1 bedroom
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2 bedrooms
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Pet friendly
Yes
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Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care

Amenities at Brookdale Eddy Pond East

Community Details at Brookdale Eddy Pond East

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


Reviews
for Brookdale Eddy Pond East

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9.4
Review Score
32 reviews

Review Score

32 reviews
9.4

Out of 10


5 star

72%

4 star

25%

3 star

0%

2 star

0%

1 star

4%

A Place for Mom has scored Brookdale Eddy Pond East with 9.4 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Brookdale Eddy Pond East has 32 reviews with an average "overall experience" of 4.6 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.7

Meals & Dining

3.8

Care Services

4.6

Activities

4.6

Staff

4.6

Value for Cost

4.2

Overall Experience
23
8
0
0
1
Date Submitted
0
2
16
Reviewer
9
16
7
0
Care Received
32
1-20 of 32 reviews
Sort by

1.0
Anonymous - Family/Friend
Assisted Living
April 7, 2023
Verified Review

In the couple of days it was average and after that there's was no communication at all. They decided my loved one was not appropriate for the property and they could not stay. That was only communicated to the hospital staff and even after my calling and leaving messages I did not and have not after several weeks gotten a call back to say my loved one could not stay. I simply received a refund in the mail!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Brookdale Eddy Pond East

April 17, 2023

We take your comments seriously and are committed to providing quality care and services to our residents and their families. The safety and well-being of our residents is our top priority and we have shared your feedback with our management team for review.


5.0
Gary - Family/Friend
Assisted Living
March 28, 2023
Verified Review
A great place for loved ones

What we really like about Brookdale Eddy Pond East are the staff - they are very friendly and have been very cooperative in dealing with our loved one which can be challenging at times. The staff have been very patient and accommodating and based on the experience we have had so far we would highly recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Bill G - Resident/client
Assisted Living
November 3, 2022

Feel most of my needs are taken care of.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

3


5.0
Barbara R - Resident/client
Assisted Living
November 3, 2022

Needs more help.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

3


5.0
Anonymous - Family/Friend
Assisted Living
November 3, 2022

No one has sanitation. Put the pills in her hand and give it to them.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

No data collected

Value for Cost

No data collected


5.0
Theresa C - Resident/client
Assisted Living
November 3, 2022

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Resident/client
Assisted Living
November 3, 2022
Life Continues

Staff is wonderful and very accommodating. Love the rides to medical on Monday and Tuesday and good bus driver. Activities have really picked up.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

4


5.0
Lyne G - Family/Friend
Assisted Living
November 3, 2022

[Name Removed] needs an assistant. The days without an activity director are long for some of the residents! Meals have improved.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Steve T - Resident/client
Assisted Living
November 3, 2022
Wonderful

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Donald G - Resident/client
Assisted Living
November 3, 2022

I've lived here for two and half years. Everything seems to be working fine.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4


4.0
Jeff R - Resident/client
Assisted Living
November 3, 2022

This is a very pleasant community to live in. The staff is friendly and pleasant. The grounds are very nice and the food is good.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


5.0
Judith W - Resident/client
Assisted Living
November 3, 2022

I've lived here almost five years. I feel very fortunate to live here; The staff and workers extend themselves and are personable. Each day has a variety of activities offered. The atmosphere is warm and comfortable.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


4.0
Anonymous - Resident/client
Assisted Living
November 3, 2022

On the most part, this home (Brookdale) has been a good replacement and decision to replace my previous were I was done and at risk of injury from falling and family not being in the immediate area. Thank you.

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
anonymous - Family/Friend
Assisted Living
October 13, 2022
Verified Review
Great staff

When we speak with our loved one we hear all positive things about the meals and dining experience. We do think it is a really good overall value once you break everything down. Based on the experience we have had so far with Brookdale Eddy Pond East we would recommend them to other families

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5


4.0
anonymous - Family/Friend
Assisted Living
March 29, 2022
Verified Review
Dad is happy

My dad is in a wheelchair and we liked how spacious and open Brookdale was. He likes to tool around and go on adventures and it had plenty of space for him to do that. The room size is perfect for what he needs. I have not eaten the food but my dad seems to love it. We have had a very good experience so far, he likes it and is fitting in well. The other residents are super nice and welcoming. I would recommend to others looking.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

4


5.0
Shaun - Toured community
Assisted Living
February 9, 2022
Verified Review
tour review

Our family had an in person tour and the tour was fantastic, everyone that we met with was incredible nice. However they were not able to accept our loved one based on his behavior during the interview process which we came to understand completely.


5.0
Deborah R - Toured community
Assisted Living
September 22, 2021
Verified Review
My tour review

This community is on a conservation and it is more quiet and private type of community.


5.0
Mark R - Family/Friend
Assisted Living
June 30, 2021
Verified Review
Highly recommend

We chose Brookdale Eddy Pond East because of the location of the facility for family and I have friends who work with the industry and they all gave it big thumbs up. They were super responsive when I was searching, but they were a little pushy. The room size that she is in is adequate for her needs, they do have options on room sizes as well. The food is not always hot when served, and some foods are over salted. She is also diabetic and they have very few options for diabetic deserts, so I think they could provide more options there. I visited a few weekends ago and there was a fire in the building overnight. They handled it superbly and I was very impressed. I would highly recommend to others who are looking.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Lynn G - Family/Friend
Assisted Living
June 29, 2021
Verified Review
Great care and its obvious they really love the residents

Our family's experience with Brookdale has been very good so far, the only incident we had was just in the beginning. Our loved one was given an alarm push button for whenever she needed help and they tested it, it was working fine but she had fallen and needed help and the button was not working. We brought this to the nurses attention and they replaced it immediately and it has worked ever since. The staff members are very friendly and our loved one has made several friends. There was a fire there about a week ago and they evacuated the residents very smoothly, everything worked out very well and the staff members and fire department had great response times. At that point we really noticed they are very well trained and really care for the residents. Our loved one used to make her own meals from scratch growing up, so sometimes the meals are a hit or miss but she is still adjusting. The care givers check on our loved one several times a day, and there is a nursing station right next door.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
June 14, 2021
Verified Review
Overall a good value

Our deciding factor to choose Brookdale was the pro-activeness of the staff members who worked with our family and mother. They worked very well with the rehab center our loved one was at, and was the first to evaluate our loved ones health which was meaningful to us. Also they are one of the few facilities that provide at heart services at a cost, and other facilities incorporate it into the monthly rate. Brookdale has a resident monthly fee and we add on our additional services, for example we are paying extra to have them monitor our loved ones medication.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


Viewing 1-20 out of 32 reviews

Neighborhood around Brookdale Eddy Pond East

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Frequently Asked Questions about Brookdale Eddy Pond East

Brookdale Eddy Pond East offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Eddy Pond East 9.4 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (508) 832-8488 to reach a resident at Brookdale Eddy Pond East.

To reach a resident at Brookdale Eddy Pond East call: (508) 832-8488



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.