Brookdale Cypress Station

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The staff was very prepared and knowledgeable about the property and my needs i am verity impre4ed with this property.

The staff is super friendly. The location is extremely nice. It's clean. They have a lot of activities for the members. My family member likes to play instruments, so he plays the piano there every day. They have bingo and bowling, and they've started taking the residents on outings once a week. The food is good and my loved one has no complaints. The rooms have cable and internet, so we've always been able to communicate with him. He's been keeping busy. It doesn't feel like a retirement home. It feels like you're on a cruise ship. My wife and I are thinking about going there when it's our time.

We toured this community and were not impressed. The staff was not very friendly at all. The community was not very clean and there was no follow-up after the tour.

I had the privilege to do a meet and greet with [name removed]. the Executive Director who oversees this great community she was very professional, goal oriented and spoke highly of her community and wonderful Team, you can tell she has a heart of gold and very passionate about the well-being of her residents. I just want to say thanks for doing what you do!

When we were able to visit the community the meals and dining service were very nice. The rooms are adequate for what they would need. We would recommend this Brookdale Cypress Station to others.

The community was very clean, and assisted with the transition of my loved one. The staff is trying to interact with the residents in trying to have the residents participate in activities during COVID. Brookdale Cypress Station is very friendly and treat my loved one well.

This was a difficult transition for my mother from a home she had lived in for nearly 40 years. The patient and caring staff has made all the difference, as my Mom has gone from not wanting to leave her room to going down for every meal and meeting her neighbors. The extra help my Mom receives when showering and even going to the bathroom means so much to me, my sister and my brother. We cannot provide this type of care for our Mom 24/7, which she needs. But Brookdale can and does every day. We also appreciate the way the staff goes out of their way to introduce themselves to us and inform us on what my Mom did during the day or evening. It is comforting to know that our Mom is well-taken care of each and every day.

Very good communications prior to my appointment. They were well prepared for my visit and were very helpful and patient with all my my questions. Very clean, great meal options and wide range of activities. Appeared to very well organized. This is one of the 2 places that are at the top of my list. I just need to consult with my sisters and my mother before I can make a final decision but this is more than likely the facility we will go with.

visit was great but they could not do medical dr visits to Downtown Houston.

visit was great but they could not do medical dr visits to Down Town Houston.