Brookdale Clairemont

We are very happy with Brookdale. Especially with the care. Bingo is the only activity that my mom has done. That's by her choice. She's still weak but getting stronger and will enjoy other activities they offer there. When it comes to the meals the reason we did not give it a 5 was only because my mom is such a light eater and is sometimes served way too much food.

All of my daily and weekly CHORES are taken care of. Enjoying the varied activies, some of which I would never have imaged that I would have taked part in while living independently. Very friendly staff.

I am a resident here at Brookdale Clairemont for almost 2 years. There’s neat things to do thanks to the activity manager. I really like the staff they do have. The food is being improved because of the new chef. I really enjoy our bus outings.

I recently toured with Brookdale Clairemont. Their staff are very friendly. I was able to eat lunch with them and it was great. Good atmosphere and very inviting. We toured right during the residents tie dyeing T-Shirts. I thought this was an awesome activity. We talked with lots of management including [name removed] the Marketing Manager, [name removed]the Executive Director, [name removed]the Activities Manager, and [name removed] the Business Office Manager. They all really impressed us. We will be choosing this community for our dad.

Brookdale Clairemont has been very good. According to my loved one, the food could be a little better, but my loved one likes living there. Lots of activities offered. There is great staff communication with the family so far. My loved one doesn't need much aid at this time. Bingo, poker, card games, dominoes, lunch/scenic outings, walking club, happy hour, ice cream socials, guest choirs and more are some of the activities offered to the residents to participate in.

The hunt began when my uncle required further care. We went to several locations, but the moment he stepped inside Brookdale Clairemont, he knew it was the place he wanted to call home. There was a good vibe in the air. There were a lot of things going on. They were quite friendly. The social gatherings are a lot of fun. They form lifetime connections and receive 24-hour assistance. My father even begged me to relocate him here from [removed] so he could live with his brother, but the location is too far away from us for that to happen.

This has been a pretty good experience with staff for us. The staff communication with the family has been good. Sometimes it has taken longer than expected to hear a response about our questions. There are three meals a day served to the residents, and there are choices for the residents to choose from. The community could use more staffing to assist with the care of the residents.

We did not plan well and A Place For Mom helped immensely. We needed to move dad from Wisconsin to San Diego with only a few weeks notice I initially toured facilities I found on Google and they were all very expensive, or after touring we would realize the facility could to accommodate my dads needs. We called A Place for Mom and they referred us to places we had not heard of. Initially I thought they wouldn’t work but after touring Brookdale Clairemont we were sold! Thank goodness we found a great place that we could afford in a short period of time.! We’ve been here almost 2 months now and still impressed with the great service he is receiving. I’m would highly recommend adding A Place for Mom to your search to find places you did not know about! Thank You!

I have been living at Brookdale Clairemont for 4.5 years. I am very comfortable here. The facility is a decent size...not too big, not too small. The food is good. The activities and outings are fun. Staff are caring and kind.

The two big things for us they helped make our decision on Brookdale Clairemont was the price range for the quality of care. Also how the interacted with our family when we initially toured and how they still continue to communicate with our family now that our loved one has moved in. Based on our experience so far we would absolutely 110% recommend this community to other families.

Also went well with this tour, but facility chose was closer to our family.

My wife cannot walk so need assistance in normal functions/activities. When my wife developed bed sores on her buttocks, they did very little about it. The one bed sore finally got infected and we had to go to the ER and had to be transferred her to a Skilled Nursing Facility so she could be treated by Nurses and Doctors, which Brookdale has neither on staff. When I gave the required 30-day notice to the Management and ask for refunds of the Personal Service Fees that she didn't use, they said YES, after the first 14-day period of not being at Brookdale. After I received my refunds, I discovered that they didn't include the Personal Service Fees refunds. After contacting the Management several times they eventually said that Corporate denied the SVC Fee refunds but wouldn't give a reason. So, if you want poor service and a denial of refunds when leave, then by all means stay at Brookdale -- otherwise I would recommend going someplace else.

My brother is getting out of his shell a little bit and actually participating in some of the activities they provide. For example they have parties, music, happy hours, walking etc. He is absolutely crazy about the food that they serve and thinks it is fabulous. The staff is very responsive, helpful and seem to be compassionate and really care about their residents. At the price point, I think it is a great value for the money. His room is very comfortable, bright and airy. It is about triple the size of the last place that he was at. I would recommend Brookdale Clairemont to others.

They were very caring and very concerned. My loved one passed away while he lived there, and they showed their concern and asked if there was anything they could do to help. Everyone was very friendly. It was relatively clean, but the carpet had some stains, and sometimes messes would take a couple of days to be cleaned. It's an older facility too, so it's harder to keep clean and/or look clean. But overall, I think it was a good value.