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Brookdale Chambrel Pinecastle

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1801 Southeast 24th Road, Ocala, FL 34471

8.2
Review score
65 reviews
Add review
8.2
Review score
65 reviews
5 star
61%
4 star
28%
3 star
5%
2 star
3%
1 star
3%
See all reviews
8.7
Review score
26585 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Chambrel Pinecastle
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Brookdale Chambrel Pinecastle
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William
-
Resident/client
5.0
Brookdale is super
I picked this community because, It met my needs with neurological problems, I had many friends in town, and the price was right. The residents are friendly, staff are supberb, and the facility is excellent.

About the facility
Brookdale Chambrel Pinecastle

Find just the right balance of freedom and support while saying goodbye to pesky chores, here at Brookdale Chambrel Pinecastle. This family-friendly community offers independent living, assisted living, and memory care services to accommodate a wide range of residents’ needs. Here, each service is tailored to fit your preferred lifestyle.

This means you can have as much or as little help as you’d like. If you need a helping hand with medication management, bathing, dressing, or other personal tasks, Brookdale’s team is prepared to help. Assistance with meal preparation, home maintenance, trash removal, and transportation is also provided to simplify your days. Plus, your safety is monitored, too! Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an alert system is in use to offer additional peace of mind. While your personal care, chores, and security are managed day to day, you can enjoy the community’s amenities as well as the culinary team’s nutritious meals. The menus are all about you here — your choices, your requests, and your dietary needs.

In your spare time, feel free to retreat to the gorgeous outdoor pool, fitness center, movie theater, or fishing pond. There’s also...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Brookdale Chambrel Pinecastle

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
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Brookdale Chambrel Pinecastle
Brookdale Chambrel Pinecastle

1801 Southeast 24th Road, Ocala, FL 34471

The Windsor of Ocala outdoor common area
The Windsor of Ocala

2650 SE 18th Ave, Ocala, FL 34471

Brookdale Paddock Hills
Brookdale Paddock Hills

1601 Southeast 24th Road, Ocala, FL 34471

The Bridge at Ocala
The Bridge at Ocala

2800 SW 41st St, Ocala, FL 34474

8.2
Review score
65 reviews
8.2
Review score
65 reviews
5 star
61%
4 star
28%
3 star
5%
2 star
3%
1 star
3%
9.9
Review score
52 reviews
9.9
Review score
52 reviews
5 star
92%
4 star
8%
3 star
0%
2 star
0%
1 star
0%
9.6
Review score
90 reviews
9.6
Review score
90 reviews
5 star
60%
4 star
24%
3 star
6%
2 star
4%
1 star
6%
9.5
Review score
11 reviews
9.5
Review score
11 reviews
5 star
91%
4 star
9%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Amenities
at Brookdale Chambrel Pinecastle

Healthcare Services

  • Non-Ambulatory Care
  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • No Sugar
  • Restaurant Style Dining
  • Professional Chef
  • Room Service
  • International Cuisine
  • Pureed Meals
  • Special Dining Programs
  • Vegetarian
  • Anytime Dining
  • Guest Meals
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Kitchenette
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Handicap Accessible
  • Full kitchen
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed
  • Pet Care Available

Common areas

  • Outside Patio
  • Library
  • Indoor Common Areas
  • Indoor Atrium
  • TV Lounge
  • Beauty Salon
  • Barber Shop
  • Meeting Room
  • Private Bath
  • Computer or Media Center
  • Outdoor Common Areas

Recreational areas

  • Billiards Lounge
  • Swimming Pool
  • Game Room
  • Fitness Center
  • Piano or Organ

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • Chinese
  • English

Activities

  • Activities Off-site
  • Happy Hour
  • Catholic Services
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Book Club
  • Sensory-based Programs
  • Forever Fit
  • Activities On-site
  • Live Dance or Theater Performances
  • Dances
  • Holiday Parties
  • Reminiscence Programs
  • Art Classes
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Stretching Classes
  • Live Well Programs
  • Bridge Club
  • Gardening Club
  • Pet-focused Programs
  • Water Aerobics
  • Jewish Services
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Wine Tasting
  • Wii Bowling
  • Cooking Classes
  • Tai Chi
  • Bible Study Group
  • Trivia Games
  • Walking Club
  • Community Service Programs
  • Karaoke
  • Educational Speakers / Life Long Learning
  • Live Musical Performances
  • Birthday Parties
  • Protestant Services

Reviews

for Brookdale Chambrel Pinecastle

8.2Review score65 reviews
8.2
Review score
65 reviews
5 star
61%
4 star
28%
3 star
5%
2 star
3%
1 star
3%
Brookdale
8.7
Review score26585 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Chambrel Pinecastle with 8.2 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Chambrel Pinecastle has 65 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.4
Care Services
4.3
Staff
4.2
Meals & Dining
3.7
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored Brookdale Chambrel Pinecastle with 8.2 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Chambrel Pinecastle has 65 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Brookdale
8.7
Review score26585 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 65 reviews
Anonymous - Family/friend
Assisted Living
February 6, 2024
3.0
Verified Review
Brookdale Chambrel Pinecastle
The food is the number one complaint by my loved ones. The place looks dingy. The carpets in the lobby and halls need to be replaced
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
3
Response from Brookdale Chambrel Pinecastle
February 13, 2024
Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
Anonymous - Toured community
Assisted Living
May 9, 2023
5.0
Verified Review
Tour experience
My dad was very happy with all of the tours and each person that conducted the tour was very professional . We honestly didn't think we had a weak link in the bunch. The main reason he did not choose this facility was just due to the location, his friends are all closer to Brentwood and he wanted to stay close since he is still independent. We really liked Brookdale though, it was a really good facility.
Anonymous - Family/friend
Assisted Living
April 18, 2023
4.0
Verified Review
Bait & Switch
The front desk staff were great. The dining room staff are not trained, some of them don't know how to serve. They have items on the menu for the particular day and then, when we ordered one of them (like tapioca for dessert) we were told they were out of the item and they just started serving the lunch. The dining room staff want the residents out of the dining room by 6:30 pm. If my loved one arrived there at 5, waited for a server, waited for the food, and took 45 minutes to eat, they were reminding her to leave by 6:30. At 98 years old, my loved one was a very slow eater. She found it rather rude that they kept bugging her to get out of the dining room by 6:30. Also, they showed us a "model" apartment with a cabinet in the bathroom, then the apartment that she got did not have that cabinet. We requested one. They said they ordered it. I don't know. They said her trash would be taken out of her apartment every day. It wasn't taken out for 5 days. Additionally, my loved one was very short so we asked for the closet racks & shelves be lowered. Never done. Everyone bent over backwards to get us to sign her up to live there. After she moved in, they treated us like we were imposing.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
2
Linda - Toured community
Memory Care
December 6, 2022
5.0
Verified Review
tour review
Our family had an in person tour and we thought it was a very good tour experience. The reason we did not pick Brookdale is when they assessed our loved one they wanted to put her into memory care right away and we wanted our loved one to be able to experience assisted living first as we felt she was not ready for memory care.
William - Resident/client
Assisted Living
November 4, 2022
5.0
Verified Review
Brookdale is super
I picked this community because, It met my needs with neurological problems, I had many friends in town, and the price was right. The residents are friendly, staff are supberb, and the facility is excellent.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
October 13, 2022
5.0
Verified Review
Tour experience
Based off of what we saw during our tour at Brookdale Chambrel Pinecastle, everything seemed good. The staff were very friendly and courteous. It is hard to tell how things will be until you actually move in. They offered a lot of great amenities.
Mrs. Cooper - Family/friend
Independent Living
March 31, 2022
5.0
I love this facility! when I visited, every person there had a smile on their face. the staff said hello and they seemed to be happy to be there. when the time comes, this is where my mom is going.
C M - Family/friend
Assisted Living
March 9, 2022
3.5
Verified Review
Good Staff, But Need More Workers To Check On People
I feel the staff could have check on my loved one more than they did. I was expecting them to check on my loved one more. The call button would be pushed by my loved one and sometimes it would take the staff hours to respond to my loved one. Overall, it seems like they are short staffed. The meals were okay for my loved one during their stay.
Cleanliness
4.5
Friendliness
4.5
Care Services
4
Staff
5
Meals & Dining
3.5
Response from Brookdale Chambrel Pinecastle
March 23, 2022
We appreciate you taking the time to share your feedback and are sorry to hear we did not meet all of your expectations. Our staff is committed to providing the highest-quality service and care for each resident and family, and we will share your feedback with our management team.
Jane - Toured community
Assisted Living
October 29, 2021
5.0
Verified Review
Our tour experience
Our family had an in person tour and we loved it so much we went back for a second tour. From the top down we loved it. The sales director was very nice, they had very good and high end decorations. The amenities were all nice and updated. The one bedrooms were fantastic looking. The pricing was fine and right on par with others we looked at. However, we just did not see a lot of interactions with the residents like we did at other communities.
Rose R - Toured community
Independent Living
September 20, 2021
5.0
Verified Review
Our tour experience
Our family had an in person tour experience and this was my top choice for our parents. They had a lot more activities then other communities we looked at. Our parents would of been on the first floor with a nice patio making it convenient for them to go out and smoke. The rooms were bigger bright and airy, but the reason they did not choose it was because of the shower, they would of had to step into it. The community said it could be re-done but out our expense.
Richard S - Resident/client
Independent Living
June 23, 2021
5.0
I like that it is quiet, relaxing, and the people are nice.
anonymous - Toured community
Memory Care
May 6, 2021
5.0
Very clean beautiful facility, great staff and good vibes from residents. I can see my mother here in the future as she progresses to memory care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Sue R - Toured community
Assisted Living
April 27, 2021
5.0
Verified Review
Review of Brookdale Chambrel Pinecastle
My mom and I visited the facility. It was beautiful! Mom loved the pond and walking trail. She loved the spacious apartments and everything they have to offer. She will be so happy there!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
April 26, 2021
1.0
Verified Review
If there weren't four kids in my neightborhood right now, I would get out of my car and yell "Brookdale sucks"
I actually knew the marketing director from 30 years ago. She was understanding of me, and went out of her way to answer my questionsas honestly as she could. Based on the fact that we knew one another, she might have answered with more honesty than others would get on their tours. As soon as we came to move in, she grabbed the check out of my hand and said, "This is my business." Meaning, this is what I do. But Brookdale was not run as a business. It was haphazard and chaotic. On the outside from what the public would see, it was okay but not top notch. My loved one's room was not ready when we came to move in. There were no towels the first night she was there. She found rags that were used to clean dust/dirt off the floor/walls in the drawers. It was not good for respite care. In fact, the bed they gave her was roughly at my waist/hip high, so as 5'3" woman she could not get on the bed. So I had to pull the foundation out so she could get up on the bed, and also so she would not fall off and die in the night. They were supposed to take her medicine from her when she arrived so they could administer it for her. They did not take it from her, so they therefore were not able to administer it to her. The first day they were to provide food, they did not provide what she asked for. She was supposed to be on 3-day quarantine, which ended up being 5 days. They let her out on the 4th day, and had to add an extra day because they let her out early. She has a senior medical pet - an electronic dog basically, which has a heartbeat, makes noises, and is there for her comfort. She wanted to take it for a walk, and the staff member said it doesn't need to go for walks - it's not real. On her last day - we took her out early - they did not give her her medicine that morning. At that point I said "Give me my loved one - I'm moving her out of here." In the middle of her stay, she told me she was out of toilet paper. I told her to ask them for some, but she said she knew they wouldn't give it to her. So I called, and they told me they didn't supply toilet paper. So I had to come back 15 minutes after just bringing her groceries. Later on the administration said toilet paper was provided, yet I had been providing it the whole time. Anybody who considers Brookdale shouldn't until they're under new management again, because every facet of their business is trash. At no point did I get an apology. The marketing director said she was frustrated but did not give an apology. The executive director said "That's not what we are." But that's exactly what they are. And he did not apologize either. He offered nothing, and I had to ask for a refund. He did not respond to that phone call asking for a refund, but later on I received a refund for the rest of the 12 days we did not stay there.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Value for Cost
1
Response from Brookdale Chambrel Pinecastle
April 29, 2021
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. We have reviewed your concerns with our management team and wish to assure you the safety and well-being of our residents is our top priority.
anonymous - Family/friend
Memory Care
December 14, 2020
2.0
Verified Review
Needs Improvement
The General Manager is not very friendly and rude. Once when I went in to speak to him, he ended up being very rude. He didn't stand up to greet me, or shake my hand. He pretty much told me, go away. The other staff are very friendly in the community. I would recommend others look somewhere else. There was an issue with bugs, and as far as I know it's still a problem. There is a nurse who is just the nicest guy. My loved one, raves over this nurse.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Memory Care
January 16, 2020
5.0
Perfect for dad, active happy AL. Entertainment, pool, poker room, pool table, restaurant style dining room
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
December 5, 2019
5.0
[Name removed]is extremely professional and could not have been more personable and helpful. Costs were a bit higher than advertised, since they were recently revised and do not include the a la carte services. I am highly considering this facility and the entire family of Brookdale properties for my father.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
October 24, 2019
5.0
Verified Review
Review of Brookdale Pinecastle
My father lives here. He moved in using a wheelchair 3 years ago. He now dances with me when I attend happy hour with him. They offer an excellent variety of activities. The staff is loving and caring. We are very pleased we chose Brookdale Chambrel.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
October 22, 2019
5.0
Verified Review
Review of Brookdale Pinecastle
My father lived here. He is very happy. He feels like he is living in a 5 star hotel. The wait staff are wonderful. Activities are great. The nursing staff exceptional. We are very happy with out father's care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Carol Rohde - Resident/client
Memory Care
September 23, 2019
5.0
Verified Review
Review of Brookdale Pinecastle
I have lived here for 4 1/2 years. I am enjoy my life here. There is a lot of activities to enjoy (as much as you want to do or as little as you like). The food is plentiful and good and there is more activities than you can possibly partake in. The staff is wonderful, especially the activities Dept. and the Health and Wellness Dept.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
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Frequently Asked Questions
about Brookdale Chambrel Pinecastle

Brookdale Chambrel Pinecastle offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Chambrel Pinecastle 8.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (352) 368-7710 to reach a resident at Brookdale Chambrel Pinecastle.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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