Brentwood at Fore Ranch

I would recommend you check the community out to see if it is a good fit for your loved one. The staff have been very good to work with. There are three meals a day in the dining for the residents and there are choices to choose from.

Brentwood at Fore Ranch really gives off that general overall welcoming sense. The apartments here are spacious and well kept. Based on the experience I have had so far I would recommend this community to other families.

The staff is friendly. The facilities are nice but not as clean as I would like. The medication distribution was not well managed. They provide a lot of activities. My loved one really enjoys the woman who comes in and sings and plays guitar. The meals and service in the dining room was good. The staff in their were very friendly and kind. They made sure everyone was accommodated.

We were impressed during our tour that the grounds were well kept and there was no bad smell inside the community. They even have chairs for the residents to enjoy the sunshine. We are having Christmas with my loved one in the dining room. The staff is loving and kind and concerned with the residents. It feels like one big family. If the staff members don't see a resident at their usual time, they will check on the resident to make sure they are ok. The communication with the family is very proactive. There is laundry and housekeeping for my loved one's room. The maintenance staff are helpful. They will even move the pictures and hang them on the wall for my loved one. There is entertainment, holiday programs, and other activities to keep the residents engaged. They even have puzzles available. The transportation is very impressive. I'm very happy with our experience here. There is still a personal touch, and know the family by name when they visit their loved one. I would highly recommend Brentwood to others for their loved ones. They are accommodating to the residents food tastes. The food is very good. My loved one is happy here, and enjoying the food which makes me feel reassured. There are screened in porches, with a water fountain for the residents to enjoy. They allow residents to bring in pets as well.

We chose Brentwood at Fore Ranch because they offered memory care and that is the type of care my dad needed. My dad had a dentist before he checked in and we were told after he moved in that it is out of their range to take him to his appointment. I would tell others if any of your appointments are not in a certain range, they will not take your loved ones there and then you have to pay to have them taken if you are unable to do so.

They have absolutely no variation for people who have dietary restrictions, they do not accommodate my mother at all. They are supposed to have memory care activities and they do not have those either. Memory care overall has no real structure and a lot of time staff do not know what is going on and there is not a lot of communication.

Its a nice facility but if your loved one develops an issue and goes to the hospital you might have a hard time getting them to take them back. This continues as you continue to pay rent. A hassel and not worth it

From the feedback I have received from family, they seem satisfied. It is a newer facility and the staff are very accommodating to whatever she needs. Overall it seems to be a good facility and I would recommend to others looking.

This facility is well maintained and the rooms are clean. The staff is very friendly and helpful.

The 2 bedroom apartment was roomy,big closets and was nice.

They raise prices without telling you after one month. Rooms are not cleaned as promised. Paid for salon services, never received.(money not returned) charged for two weeks when room was not available. Lied to by three different directors, they can’t seem to employ anyone longer than a couple of weeks. Refuse to respond to letter addressing these problems.

Extremely dangerous place. They caused irreversible harm to my mother. We trusted them & they almost killed her. They also stole from her. Horrible experience. Do not send any one here.

After extensive research & visits to several other places in early 2017, I moved my 87 yr. old Mom & 89 yr. old dementia-diagnosed Dad to Brentwood. I was so happy. The prior director ([name removed]) & her staff were absolutely stupendous. A year+ later, after mgmt’s unexplained removal of Brentwood’s astoundingly fantastic hands on director, Brentwood is now limping along with new mgmt. & constantly changing support personnel. The dining experience is so very important to our elderly & yet, regrettably, it is surprisingly disappointing. Although new chef is so much better than the prior chef, I gather Brentwood’s food budget has been reduced cuz meals are repetitive, boring, & non-inventive. Some servers (with the exception of [names removed] & a couple others) are not enthusiastic about our precious elderly residents, some of whom are mentally compromised. Thankfully, the aforementioned servers are super attentive to our residents, lovingly relating to them by name! Compared to visits to 1/2 dozen other facilities 2 years ago, I thought Brentwood was the perfect place. But after 1-½ years, I’m now very disheartened. I wish Brentwood offered more interesting activities (run by actual staff rather than no one showing up) & made more of an effort to encourage residents to participate in them. I’m sad to say I’m seriously thinking about looking at other assisted living options... & I certainly don’t want to. At 88 years old, Mom doesn’t want to move but how can I allow her to stay?!

A close friend of the family was transferred to Brentwood two weeks ago from a local rehabilitation facility following a fractured hip. This friend has been at Brentwood for a full two week period without a landline connection in his room. I have brought this to the staff's attention on multiple occasions, including today. There is no phone jack outlet in this friend's room, as confirmed by their staff. A local cable company reportedly provides the phone service, and a recent response from Brentwood's management is that our friend has a "hardware" problem in his room that has led to the lack of telephone service. In the meantime, this 88-year-old gentleman does not have a working cell phone, and must wheel himself (via wheelchair) to a staffmember's office or to the receptionist's desk and ask to use their phone to place his calls. This is socially isolating for our friend. Brentwood advertises itself as a luxury facility, but serving macaroni and cheese as the main dish is a second indication that all is not well at this facility. Before moving your loved one to this location, take a thorough tour of the facility especially during meal time, and be sure to ask if a basic feature such as a landline connection is provided.

This was a beautiful newer facility, which is currently full with no vacancies. The manager was very knowledgeable, and was thorough in answering our questions. The rooms are good size, and well-laid out, and all have a window. After the tour, they provided us with a beautiful lunch. Very impressive!

I was hunkered down with my parents who reside at Brentwood at Fore Ranch during Hurricane Irma in Ocala, FL. I was so impressed at the organization and dedication of those who work in this facility to continue the highest quality of continued care during the storm. My parents have lived here for a yr. and a half. I was always impressed by the facility and the care that they receive, but in the face of a national disaster, I can't be more sure that choosing Brentwood was the best decision. This certainly is a sturdy structure...I never heard Irma during even the worse. There was a temporary loss of power, generators kicked in for 14 hours, before full power was restored to the facility.