Brentwood at Fore Ranch

They have absolutely no variation for people who have dietary restrictions, they do not accommodate my mother at all. They are supposed to have memory care activities and they do not have those either. Memory care overall has no real structure and a lot of time staff do not know what is going on and there is not a lot of communication.

Its a nice facility but if your loved one develops an issue and goes to the hospital you might have a hard time getting them to take them back. This continues as you continue to pay rent. A hassel and not worth it

I looked at employee reviews for Brentwood at Fore Ranch. And they were under management that all the employees hated, based on their reviews. So there was no way we would go there. The woman I spoke to on the phone for our virtual tour was nice enough, but based on those employee reviews, I was not taking my parent there.

From the feedback I have received from family, they seem satisfied. It is a newer facility and the staff are very accommodating to whatever she needs. Overall it seems to be a good facility and I would recommend to others looking.

This facility is well maintained and the rooms are clean. The staff is very friendly and helpful.

The 2 bedroom apartment was roomy,big closets and was nice.

They raise prices without telling you after one month. Rooms are not cleaned as promised. Paid for salon services, never received.(money not returned) charged for two weeks when room was not available. Lied to by three different directors, they can’t seem to employ anyone longer than a couple of weeks. Refuse to respond to letter addressing these problems.

Extremely dangerous place. They caused irreversible harm to my mother. We trusted them & they almost killed her. They also stole from her. Horrible experience. Do not send any one here.

After extensive research & visits to several other places in early 2017, I moved my 87 yr. old Mom & 89 yr. old dementia-diagnosed Dad to Brentwood. I was so happy. The prior director ([name removed]) & her staff were absolutely stupendous. A year+ later, after mgmt’s unexplained removal of Brentwood’s astoundingly fantastic hands on director, Brentwood is now limping along with new mgmt. & constantly changing support personnel. The dining experience is so very important to our elderly & yet, regrettably, it is surprisingly disappointing. Although new chef is so much better than the prior chef, I gather Brentwood’s food budget has been reduced cuz meals are repetitive, boring, & non-inventive. Some servers (with the exception of [names removed] & a couple others) are not enthusiastic about our precious elderly residents, some of whom are mentally compromised. Thankfully, the aforementioned servers are super attentive to our residents, lovingly relating to them by name! Compared to visits to 1/2 dozen other facilities 2 years ago, I thought Brentwood was the perfect place. But after 1-½ years, I’m now very disheartened. I wish Brentwood offered more interesting activities (run by actual staff rather than no one showing up) & made more of an effort to encourage residents to participate in them. I’m sad to say I’m seriously thinking about looking at other assisted living options... & I certainly don’t want to. At 88 years old, Mom doesn’t want to move but how can I allow her to stay?!

A close friend of the family was transferred to Brentwood two weeks ago from a local rehabilitation facility following a fractured hip. This friend has been at Brentwood for a full two week period without a landline connection in his room. I have brought this to the staff's attention on multiple occasions, including today. There is no phone jack outlet in this friend's room, as confirmed by their staff. A local cable company reportedly provides the phone service, and a recent response from Brentwood's management is that our friend has a "hardware" problem in his room that has led to the lack of telephone service. In the meantime, this 88-year-old gentleman does not have a working cell phone, and must wheel himself (via wheelchair) to a staffmember's office or to the receptionist's desk and ask to use their phone to place his calls. This is socially isolating for our friend. Brentwood advertises itself as a luxury facility, but serving macaroni and cheese as the main dish is a second indication that all is not well at this facility. Before moving your loved one to this location, take a thorough tour of the facility especially during meal time, and be sure to ask if a basic feature such as a landline connection is provided.

This was a beautiful newer facility, which is currently full with no vacancies. The manager was very knowledgeable, and was thorough in answering our questions. The rooms are good size, and well-laid out, and all have a window. After the tour, they provided us with a beautiful lunch. Very impressive!

I was hunkered down with my parents who reside at Brentwood at Fore Ranch during Hurricane Irma in Ocala, FL. I was so impressed at the organization and dedication of those who work in this facility to continue the highest quality of continued care during the storm. My parents have lived here for a yr. and a half. I was always impressed by the facility and the care that they receive, but in the face of a national disaster, I can't be more sure that choosing Brentwood was the best decision. This certainly is a sturdy structure...I never heard Irma during even the worse. There was a temporary loss of power, generators kicked in for 14 hours, before full power was restored to the facility.

I am very impressed with the Brentwood facility. After working with both [Removed] for over a year, and visiting many other memory care facilities, I decided to take my beautiful wife to this wonderful facility. She is in the late stages of Alzheimers disease, and has now been there for appx. 6 weeks. The people that work there are fantastic and very caring,. My wife is doing better now than when I moved her there. The people that work there are there because they care, not just for the almighty $. They know her name and are genuinely concerned for her well being. The place is always clean and the food is terrific. I do not worry about her, because I know she is getting the best of care. Both [Removed] are very accessible. They are just as helpful after you are a resident there as before. I am confident that my decision to move my wife there was indeed the right one.

This is a beautiful community. The food is good and I was offered a meal and was, please. The community is very nice and I was happy with the cleanliness. The do have a lot of activities that are offered for the residents to participate. I would recommend that families tour the community to see if this is what they are needing for a loved one.

My mother is doing very well here at this community. I'am pleased with all they have done for us. She safe, and receiving great care. This is a nice community, and everything is working out very well. I have ready recommend this commodity to my family,and friends.

I am happy to see my father in happy with this community. the staff is nice and caring to his needs. the community is always very clean and maintained. The food is excellent and a good variety of meals. He likes talking with the other residents. They do offer nice activities. We would recommend this community to other families for great care and value.

Everything is working out pretty well for my parents since their move to this community. They are happy, and I'am satisfied with their move to this community. They are pleased with the meals. The community is well maintained. They have not had any problems with the cleanliness of the facility. Overall all is well, and I would recommend this community.

Many thanks to Laura, who is in charge of wellness, at Brentwood. After two "problem" issues with my dad, it was very refreshing to deal with someone who had a comprehensive and logical plan for my dad's care. He has transitioned very well and I thank Laura and the staff for that.

The food is wonderful and the help is great. However, somehow Mom's paper work fell through the cracks. Part of the problem was my DR. was in the process of moving. The other problem what paper was there never made it to the nurses' station.

That is now Mon's new home.