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Brookdale Central Chandler

1919 West Carla Vista Drive, Chandler, AZ 85224

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Brookdale Central Chandler community exterior
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Michael S - Loved one of resident/client
5.0
Very pleasant

The staff are amazing. They go above and beyond for the residents. [name removed], the Executive Director, is fantastic. She is involved with all the residents and makes sure each one is treated with dignity and respect. I can’t say enough about her interaction with the residents and the staff.... Read more

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About the facility Brookdale Central Chandler

Located on five beautiful acres of land, Brookdale Central Chandler allows you to look forward to spacious and peaceful living. The community provides direct and easy access to the interstate and is close to a variety of churches, coffee shops, banks, doctor’s offices, and other local businesses. However, with so many amenities and professional support available, you may have everything you need on-site.

Brookdale Central Chandler provides residents with custom care services that they can count on. Whether you are seeking assistance with medication management, bathing, dressing, or other personal tasks, Brookdale’s trained team members work hard to learn your unique needs and remain present throughout your journey. Residents with Alzheimer’s and other types of dementia can find one-on-one support through Brookdale’s person-centered programming and memory care. Rest assured, the team is available 24 hours a day, seven days a week to be alerted to any emergencies. Plus, keypad entries and an emergency alert system are also in use for additional safety.

Along with your health and care needs, the staff also helps with meal preparation, housekeeping, home maintenance, and other daily chores. For your convenience, amenities like the beauty and barber shop and the well-stocked library are available to use...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale Central Chandler is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Central Chandler

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Central Chandler

Community Details at Brookdale Central Chandler

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


Reviews for Brookdale Central Chandler

3.3
Write a Review

Cleanliness

3.3

Friendliness

3.4

Meals & Dining

5.0

Care Services

3.2

Activities

3.3

Staff

5.0

Value for Cost

3.3

Overall Experience
6
16
5
4
5
Date Submitted
1
1
36
41
Reviewer
0
16
25
0
Care Received
3
0
1-20 of 41 reviews
Sort by

0.5
anonymous - Loved one of resident/client
Assisted Living
May 23, 2022
Verified Review
Would not recommend

During the time our loved one was there, they did not get the care she needed and deserved. When we would call they did not return calls, and has lost substantial weight. Thing were stolen, and the room was always a mess. Our family had a bad experience.

Response from Brookdale Central Chandler

May 24, 2022

We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.


5.0
Michael S - Loved one of resident/client
Assisted Living
June 22, 2021
Very pleasant

The staff are amazing. They go above and beyond for the residents. [name removed], the Executive Director, is fantastic. She is involved with all the residents and makes sure each one is treated with dignity and respect. I can’t say enough about her interaction with the residents and the staff.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
David - Toured community
Assisted Living
June 14, 2021
Verified Review
My review of Brookdale Central Chandler

Our family had an in person tour and our experience was great. We really liked it and the people that we met with. They have us all good information and explained a lot of things to us. However, the building and architecture was just not what we were thinking of. We thought Brookdale showed exactly what assisted living was all about but then we went to another community and were just sold immediately. This was a very nice community but it felt more hospital like compared to the community we chose.


2.0
anonymous - Toured community
Memory Care
June 14, 2021
Verified Review
Tour of Brookdale

I toured Brookdale Central Chandler and the staff were very nice and helpful but I did not like the overall feel of the facility when we walked inside. It was very institutional feeling and it was small so there was just a lot going on at the time.

Response from Brookdale Central Chandler

June 16, 2021

We are sorry to hear that your visit to Brookdale Central Chandler did not meet your expectations. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.


5.0
anonymous - Toured community
Memory Care
April 1, 2021

[name removed] was very friendly and listed to everything we said. She answered all our questions. We decided this is the best place for my husband since memory care is here. Thank you, [name removed], for your help.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
May 22, 2020

[Name removed] was amazing! She answered most of questions without asking. The tour was thorough and we even met several of the residents which made my mother feel more at ease. We are proceeding with the enrollment and have every confidence this is the place for her.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Barbara - Loved one of resident/client
Memory Care
May 7, 2019

No stars. Severely lacking in both competence and professionalism. Big regret on my part.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


1.0
Aimee Rutherford - Loved one of resident/client
Memory Care
February 10, 2019
Disgusting Place!!!!!!!

My, Mom Lives Here and She Had Bed Bug's Really Badddd Bites All Over Her Arms And Legs And I had Brought one Home I hope it was Just one I immediately stripped down in my laundry room and found one crawling on my arm!!!!!! I am So Disgusted With This place plus I am mad at my mom for not telling me......

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


2.0
anonymous - Toured community
Memory Care
June 4, 2018

Was more like a nursing home. Staff was great. Very helpful and very knowledge. Like them more than the oaks.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
anonymous - Toured community
Memory Care
April 9, 2018

Facility smelled of urine we ended up cancelling lunch due to facility not clean buy up for private room

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


0.5
JH - Loved one of resident/client
Memory Care
February 8, 2018
Stay Clear

My father was in Brookdale Central Chandler for approximately 6 weeks in their memory care wing 1 year ago. Over all it was a miserable experience. The 'sales process' of course was on point. Lots of promises etc. however, nothing promised became a reality. The care he received was the bare minimum as it was all the staff could handle due to being so overwhelmed and understaffed. (an aid actually cried speaking to me on this on more than one occasion) We were told over and over how supportive we were as a family because we had someone visiting my dad several times per day 7 days a week. I can only imagine the care the other residents don't get. After it became clear dad was not getting the care he needed we moved him to a group home where he was taken care of beyond our hopes and expectations. Now on to the worst part of the experience. My dad has since passed away. Brookdale owes my mother a large sum of money. You see, my dad was qualified for ALTCS, however, upon moving him in, my 82 year old mother paid out of savings for his care, while paper work was being processed. To this day, Brookdale has never billed ALTCS for my dad's care even though he is qualified. We not only have been dealing with the loss of my dad, but also trying to get a refund from them for my mother, for a YEAR. Oh, and they have since sent my dad's account (mom's account now to deal with) to collections. Did I say this has been going on for a year? Too many emails, phone calls, snail mail, voice mails to count in trying to get this resolved. NO one seems to know how to help! Re-explaining the situation over and over, not getting called back, bad phone numbers, bounced back emails. We are now working with an attorney and an Ombudsman to get this cleared up. If you are looking for memory care for your loved one, stay clear of Brookdale and look closely at home group care. The experience was day and night. Oh, and the group home had no problem billing ALTCS and getting paid on time and without issue.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


4.0
anonymous - Loved one of resident/client
Memory Care
December 8, 2017
Verified Review
It was a Good stay

My mom was here for about a month. The staff was nice and friendly and responsive to her needs. There was a mix up with her meds when we first got there where there wasn't a good communication among the nurses. But that was fixed, the food was OK and they tried their best to keep it clean in there.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


1.0
anonymous - Loved one of resident/client
Memory Care
September 14, 2017
Not a good plase

when you try to get a hold of the corporate to report wrong doing you can not get answers I do not like this facility They have a big problem with bed bugs and they did not give any notification to visiting family's for them to take precautions for their safety let a lone the loved one that is not aware of the situation I was visiting our mom for months and had no idea that her room was infested so of course that meant that I did not have the opportunity to choose a precaution that means that I transferred them to my home and still today i haven't been able to restore my house to full order due to I have still no bed and I have not been able to get the full treatment to sure that we are cleared They do not have a dr, available for on site they only have a NP and is in a net work that is not overseen by a DR if they need to be seen they are taken to the hospital our mom was taken to an actual Dr and he wrote an order that was to change our moms stuff and it was totally disregarded by the nursing staff , but yet I know that our mom was given meds that they did not even know that she was given and it was brought to their attention and i feel that they did not even take action

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


3.0
anonymous - Loved one of resident/client
Memory Care
September 6, 2017
Verified Review
Learning experience

This was definitely a learning experience for us. There was a disconnect in the communication between what I understood they were going to provide and what they provided. When they say there is a Dr. on-site, be sure that you know exactly what that means, what type of care they will provide in the event of an emergency. If they say they will provide physical therapy make sure you have it in writing when it will occur, or who is going to arrange for it to happen. Other than that, the staff was very friendly and caring. The community was kept very clean and well-maintained. The meals provided had a variety of good nutrition. We were able to bring in a fridge and microwave which was good because my loved one is a picky eater. Outside there are patio areas for the residents to relax when the weather gets cooler.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


1.0
anonymous - Toured community
Memory Care
June 6, 2017
Verified Review
Other communities for care

I toured this community and did not like that the community had an odor and it was not pleasant. The staff were nice but when I told them that I was going else where they did not treat me too well. I was not able to see a menu and did not see activities. This community needs some improvements in certain areas. Families might want to think about this community for the care of a loved one.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


4.0
anonymous - Toured community
Memory Care
May 18, 2017
Verified Review
Nice facility!!

I had a tour of this community for my mother and I was pleased with the experience. The staff where on time to our appointment and made sure to answer any questions that we had for them in detail. The had a nice floor plan with wide hallways for the residents. It was just not the right fit for my mother in the end decision.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
March 23, 2017
Verified Review
The staff are very helpful!

My mother is settling into the Brookdale. She has been there for a little over a month now and she has her good days and bad days as expected. The staff is wonderful, I have to spend a lot of time there with her and everyone is great from the people who go in and give her medications, to the ones who go in to change her trash can. The only thing that was a little frustrating was how long it took them to get an activity director. We knew that they did not have one before we moved my mother in but now she has gotten in the habit of being just in her room. I hope they encourage her to join acitivites.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
March 22, 2017
Verified Review
Very knowledgeable!

The man that took us on the tour at this Brookdale was incredibly knowledgeable in everything related to insurance. We really enjoyed the tour. We ended up choosing another Brookdale that was a bit nicer but I know my loved one would have been happy at this one too.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
February 14, 2017
Verified Review
Tour and comfort

I liked this community with the great staff who were very helpful to my needs for the care for my dad. The meals seemed to be very appealing. The community was well maintained. Families might want to tour this community for the care of a family member. Brookdale Central Chandler I toured

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.5
Kevin Bartes - Loved one of resident/client
Memory Care
November 13, 2016
Verified Review
It's early but so far - so good

The staff at Brookdale are friendly. It is not a new facility but is in the process of upgrading. We started off on a rocky path as my mother's room was not ready when we arrived (as was promised). Denise has been most accommodating in supporting our needs. This is our first experience in finding and arranging an assisted living home so we had some surprises along the way but overall, my mother is taken care of here at Brookdale and it appears to be working for her and us. The one thing we have learned is that the staff will respond if a need is identified. It is up to you and your loved one to make your needs clear.

Cleanliness

3

Friendliness

4.5

Care Services

3.5

Activities

4

Value for Cost

3.5


Viewing 1-20 out of 41 reviews

Neighborhood around Brookdale Central Chandler

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Central Chandler

Brookdale Central Chandler offers Studio, 1 Bedroom and Semi-Private. Learn more.

Brookdale Central Chandler has received an average review rating of 3.3 based on 41 reviews. See all reviews.

Call (480) 855-6500 to reach a resident at Brookdale Central Chandler.

To reach a resident at Brookdale Central Chandler call: (480) 855-6500



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.