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Best of 2022 Senior Living Award
A Place for Mom Best of Senior Living Award winners represent the top 2-3% of senior care providers nationwide based on reviews from residents and families.

Gardens at Ocotillo Senior Living

1601 West Queen Creek Road, Chandler, AZ 85248

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Gardens at Ocotillo Senior Living outdoor common area
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3 Floor plans
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Anonymous - Loved one of resident/client
5.0
Good Community, Billing Communication Needs to Improve

The biggest issue I have is the billing and the care level they want to place my loved one at. I feel this is because of a new nurse in the memory care and they tried to raise the care level for my loved one without it being justified. Everything else we are happy with. Other than the billing the communication with the staff has been okay. The family can sign up to have their loved one seen by the community doctor rather than having their own doctor continue the care. It wasn't as quickly as I anticipated.... Read more

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About the facility Gardens at Ocotillo Senior Living

Seniors can find a lifestyle that fits at Gardens at Ocotillo Senior Living. Located southeast of Phoenix in Chandler, Arizona, this community is near many attractions. Residents and their visitors can tour the art gallery, plan a horseback ride, or stroll along the trails in Veterans Oasis Park. Gardens at Ocotillo Senior Living offers independent living, assisted living, and memory care options, allowing the community to meet a variety of needs. Residents in independent living and assisted living are welcome to bring their furry companions when they move into this pet-friendly community.

There are studio, one-bedroom, and two-bedroom apartments available to meet a variety of lifestyles. In addition to transparent pricing, Gardens at Ocotillo Senior Living offers maintenance, housekeeping, and linen services to help seniors achieve their ideal retirement. The community also enhances each lifestyle by offering wellness programs and an on-site restaurant experience with regional produce. With mind, body, and home taken care of, seniors can take advantage of the community’s activities and amenities.

Taking time for self-care in the salon, experiencing revolutionary dining in the restaurant, and relaxing on the sky lounge are just a few of the ways that seniors can enjoy Gardens at Ocotillo Senior Living. Residents are...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2022 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Gardens at Ocotillo Senior Living is a community within Spectrum Retirement properties. See all Spectrum Retirement communities.

Pricing for Gardens at Ocotillo Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Gardens at Ocotillo Senior Living

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegan

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Swimming Pool
Arts and Crafts Center
Billiards Lounge
Fitness Center

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Filipino
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Cooking Classes

Reviews

for Gardens at Ocotillo Senior Living
4.3(64 reviews)
Write a Review

Cleanliness

4.6

Friendliness

4.5

Meals & Dining

3.9

Care Services

4.3

Activities

4.4

Staff

4.5

Value for Cost

4.2

Overall Experience
40
16
3
2
3
Date Submitted
4
10
19
Reviewer
3
34
26
1
Care Received
8
48
0
1-20 of 64 reviews
Sort by

2.0
Paul - Loved one of resident/client
Independent Living
November 15, 2022
Verified Review
Few Too Many Negatives Upon Move In That Haven't Been Addressed

The experience has disappointing for the family and our loved one. They are short staffed overall. There are limitations on choices for the residents meals and quality is no up to par. Housekeeping they are supposed to come in every other week. The family or loved one needs to call to make sure this service is getting done. We were not told about different options such as limitations of food, that guests such as family isn't able to eat in the dining room and this is still going on. This was disappointing to find out after the fact of my loved one moving in. The staff communication with the family has been okay. There have been times that I've not received a phone call back and I realize they are busy and short staffed.

Cleanliness

5

Friendliness

4

Meals & Dining

1

Care Services

No data collected

Activities

4

Staff

4

Value for Cost

2


5.0
Anonymous - Toured community
Independent Living
August 26, 2022
Verified Review
Toured

Was an extremely nice place with lovely facility. Very nice and very well maintained.


5.0
Anonymous - Loved one of resident/client
Memory Care
August 9, 2022
Verified Review
Good Community, Billing Communication Needs to Improve

The biggest issue I have is the billing and the care level they want to place my loved one at. I feel this is because of a new nurse in the memory care and they tried to raise the care level for my loved one without it being justified. Everything else we are happy with. Other than the billing the communication with the staff has been okay. The family can sign up to have their loved one seen by the community doctor rather than having their own doctor continue the care. It wasn't as quickly as I anticipated.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
anonymous - Toured community
Independent Living
June 29, 2022
Verified Review
Community Tour

Our tour at Gardens at Ocotillo was good, and I thought it was a very nice place. They just didn’t have an apartment available during our timeline to move.


4.0
anonymous - Toured community
Memory Care
May 3, 2022
Verified Review
Tour experience

The person giving the tour was great. We were looking at memory care and that portion of the facility is SO small. All of the residents looked crammed and the rooms were very tiny.


1.0
Jennifer - Loved one of resident/client
Assisted Living
April 19, 2022
Terrible experience

Do NOT send your loved one to this community. The staff were incompetent and the executive director was even worse. They could not handle a patient who had Alzheimer’s- sent him away after two weeks. They memory care unit only takes those who are drugged enough to not cause any issues or challenges. And trying to get the executive director to follow up on anything was like pulling teeth. No empathy to the resident’s situation. They are strictly a business. Go to Parkland or a dedicated memory care facility if your loved one has Alzheimer’s.

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

2

Response from Gardens at Ocotillo Senior Living

April 28, 2022

Dear Jennifer, we are appreciative of all feedback and work diligently to address any concerns brought to our attention. Working with our families as we navigate difficult situations is important to us. There is much about this particular situation that is misrepresented in your review. In situations where we must recommend a resident seek other placement, it is not one we make lightly. While understanding the frustration felt by family, our primary responsibility in all situations is the health and safety of every resident as well as compliance with state and local regulations. We take great umbrage with your assertion that other residents in our memory care neighborhood are "drugged", it is an untrue statement. A primary element of our approach is minimal use of medication when the sole use is to reduce functional ability of a resident related to behaviors. This aside, there are behaviors that cannot be managed and create risk of safety to others; and in these situations, difficult decisions must be made. It is unfortunate that you have chosen to demean the incredible work of our team members in the manner elected, they work hard every day to ensure residents receive the very best care possible. We do hope that your loved one, you and your family are doing well and wish you the very best in the future.


5.0
Judith - Toured community
Independent Living
February 9, 2022
Verified Review
tour review

Our family had an in person tour and this community was very nice, this would be a great place to live


5.0
Kathryn J - Toured community
Assisted Living
February 3, 2022
Friendly staff

I toured this property alone and then again with my father as a potential independent living facility for dad and his companion. The Gardens are very conveniently located and everyone was especially helpful. They seemed to really care about us and the residents. We even had a very nice apartment reserved. Regrettably, my dad's companion chose to live elsewhere.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Independent Living
December 10, 2021
Verified Review
The Gardens experience

We chose Gardens because of the convenient location, the value for the money was pretty good comparing to others in the area, and I liked the layout of the facility. My loved one got a smaller apartment than she was supposed to get which was disappointing. I do think they could improve on the activities provided for residents, they are taking all of the covid precautions but there do not seem to be many things going on. There did seem to be a lot of things going on before covid. My mom loves the food and is really enjoying the meals. Overall I would recommend to others looking.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

No data collected

Activities

3

Staff

No data collected

Value for Cost

4


5.0
Jay L - Toured community
Assisted Living
December 7, 2021
Beautiful Property

We recently visited this property and I must say that I was impressed. The staff was all very friendly and pleasant. We were also very please with [name removed] who helped us when we visited. He was very helpful in answering out questions and guiding us through this process.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

No data collected

Response from Gardens at Ocotillo Senior Living

December 13, 2021

Hello Jay, that’s wonderful to hear! Thanks so much for leaving us a review. Please let us know if we can be of any help as you continue your touring journey. Hope you have an amazing day!


3.0
anonymous - Toured community
Independent Living
November 15, 2021
Verified Review
Tour of Gardens at Ocotillo

I was not as impressed with this facility after my tour as I was hoping to be.

Response from Gardens at Ocotillo Senior Living

November 18, 2021

Hello, thank you for sharing this feedback. Our community leadership would love to know more about your experience and ways in which we could improve. Please contact the community Executive Director to share more feedback. We would appreciate it. Thank you!


5.0
anonymous - Loved one of resident/client
Independent Living
October 1, 2021
Verified Review
Very upscale and nicely decorated

Gardens at Ocotilla Senior Living was a nice welcoming change, it does not feel like your typical nursing home. It is more homey feeling and more comfortable and welcoming.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5

Response from Gardens at Ocotillo Senior Living

October 4, 2021

Hello, thank you for your sweet review of Gardens at Ocotillo Senior Living. We are so happy your loved one decided to call us home. If there is anything else we can do, please don’t hesitate to get in touch.


5.0
sue L - Toured community
Assisted Living
September 22, 2021
Great experience

Grateful to the sales director and the nurse who were very helpful, patient, knowledgeable with my needs. My husband and I had a great visit at the facility. They made our difficult situation a more relaxed and pleasant one. Thank You!

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

No data collected

Response from Gardens at Ocotillo Senior Living

September 24, 2021

Thank you, for the great review of The Gardens at Ocotillo Senior Living!


5.0
Corrie U - Toured community
Assisted Living
September 16, 2021
Warm, Caring & Professional Facility

As a local professional I toured this facility so that I could recommend it to clients with a need. This facility was so friendly and professional. The residents were very active and you could sense a strong feeling of community. I met with the Executive Director and some of her staff. They spent a good amount of time sharing with me very helpful information about the services and care offered here. The Executive Director was very knowledgeable. I would highly recommend this facility to anyone locally looking for Assisted Living Care, Independent Living Care and/or Memory care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Gardens at Ocotillo Senior Living

September 20, 2021

Thank you for the great review of the Gardens at Ocotillo Senior Living!


5.0
Anthony M - Industry reviewer
Assisted Living
August 13, 2021
The best senior facility I’ve ever visited!

Truly impressed with how Gardens of Ocotillo cares for their residents and they are focused on customer service and serving the residents that live there. I’ve been consistently visiting this facility for over a year and they really go above and beyond for their residents and make sure they’re happy and comfortable.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Gardens at Ocotillo Senior Living

September 9, 2021

Thank you for the great review of The Gardens at Ocotillo Senior Living!


5.0
Joan A - Loved one of resident/client
Assisted Living
July 15, 2021
It was the best experience

My sister got the best care at the. Gardens and she enjoyed the staff and residence. Best of all, the food was outstanding.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Gardens at Ocotillo Senior Living

July 19, 2021

Thank you, Joan, for the fantastic review of the Gardens at Ocotillo Senior Living!


4.0
anonymous - Loved one of resident/client
Assisted Living
April 27, 2021
Verified Review
Our experience with The Gardens

We chose Gardens at Ocotillo because it was newer and looked nicer and cleaner and it was also in a convenient location. The rooms here are also good sized compared to some others that we saw. They were in assisted living and I just felt like they did not get enough care here, but overall I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

3

Response from Gardens at Ocotillo Senior Living

April 27, 2021

Thank you for sharing your experience with us about The Gardens at Ocotillo Senior Living.


5.0
Anonymous - Resident/client
Independent Living
April 8, 2021
Verified Review
A Great Place to Live

It has been a great experience for me. The people and apartment are great. The food is pretty good. The staff communication is great. They listen to what the resident's have to say and fix things quickly. They are very helpful.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5

Response from Gardens at Ocotillo Senior Living

July 12, 2021

Thank you for the great review of The Gardens at Ocotillo Senior Living. We are happy to hear you are enjoying the community!


4.0
Michelle M - Loved one of resident/client
Memory Care
January 21, 2021
Verified Review
So far it has been good

Even during covid they are doing the best that they can to keep the residents active and engaged. There people there are awesome and they really do care about the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected

Response from Gardens at Ocotillo Senior Living

January 22, 2021

Thank you, Michelle, for the great review, and for recommending the Gardens at Ocotillo Senior Living!


5.0
Patrice Sublett - Loved one of resident/client
Memory Care
October 27, 2020
Verified Review
Cheerful environment

We chose Gardens at Ocotillo Senior Living because it was bright and cheery and also very clean. When you walk in, it looks like you have a beach cottage, it just makes you happy. They also provide a lot of activities for the residents so they are not just sitting there. The best part is they call me every week and tell us what is going on since we cant go in, they are great at communication. I would highly recommend.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Gardens at Ocotillo Senior Living

November 9, 2020

Thank you, Patrice, for sharing your positive experience with us about the Gardens at Ocotillo Senior Living.


Viewing 1-20 out of 64 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around Gardens at Ocotillo Senior Living

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Gardens at Ocotillo Senior Living

Gardens at Ocotillo Senior Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Gardens at Ocotillo Senior Living has received an average review rating of 4.3 based on 64 reviews. See all reviews.

Call (480) 917-0094 to reach a resident at Gardens at Ocotillo Senior Living.

To reach a resident at Gardens at Ocotillo Senior Living call: (480) 917-0094



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.