About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookdale Brookfield Assisted Living/Crossings

660 Woelfel Road, Brookfield, WI 53045

6.9
Review score
53 reviews
Add review
6.9
Review score
53 reviews
5 star
26%
4 star
47%
3 star
15%
2 star
6%
1 star
6%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Brookfield Assisted Living/Crossings
Brookdale Brookfield Assisted Living/Crossings community exterior
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Brookdale Brookfield Assisted Living/Crossings in google map
street view of Brookdale Brookfield Assisted Living/Crossings

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Joann
-
Family/friend
5.0
Review for Brookdale Brookfield Assisted Living/Crossings
This was a blessing, you people were Swift, thoughtful charitable, help me with my problem, a place in this friend of my husbands the community that [name removed]was placed in Brookdale Brookfield is friendly understanding, and according to [name removed] excellent food.People at Brookdal

About the facility
Brookdale Brookfield Assisted Living/Crossings

If you’re searching for a family-oriented community with a tailored approach to senior care, you can find it all at Brookdale Brookfield. Our team can meet you exactly where you’re at by providing individualized care, healthy meals, housekeeping, and engaging activities. Residents in the early, mid, or late stages of dementia can find support through our community’s ability to provide dynamic care. Our caregivers are trained to help with medication management, assist with activities of daily living like bathing and grooming, and can coordinate services with outside health care providers. If you’re concerned about safety, rest assured that staff is available 24 hours a day, seven days a week to be alerted to any emergencies. You can also find enhanced air purification systems in the common areas, which help protect residents and visitors from viral infections. If you need a pharmacy, therapy room, or salon services, you have access to all of these on-site. Brookdale Brookfield is located in a residential neighborhood and is just a short drive from Milwaukee. Residents of our community never have to look far to find banks, hospitals, physician’s offices, shopping centers, or delicious restaurants.

Community Services and Amenities

Prepare yourself for social happy hours, game nights,...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Brookfield Assisted Living/Crossings

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Brookfield Assisted Living/Crossings

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Brookdale Brookfield Assisted Living/Crossings community exterior
Brookdale Brookfield Assisted Living/Crossings

660 Woelfel Road, Brookfield, WI 53045

Heartis Village of Brookfield community exterior
Heartis Village of Brookfield

16040 W Greenfield Ave, Brookfield, WI 53005

Azura Assisted Living and Memory Care of Brookfield community exterior
Azura Assisted Living and Memory Care of Brookfield

16030 Washington Dr, Brookfield, WI 53005

ProHealth Regency Senior Communities - Brookfield
ProHealth Regency Senior Communities - Brookfield

777 North Brookfield Road, Brookfield, WI 53045

6.9
Review score
53 reviews
6.9
Review score
53 reviews
5 star
26%
4 star
47%
3 star
15%
2 star
6%
1 star
6%
9.5
Review score
35 reviews
9.5
Review score
35 reviews
5 star
70%
4 star
9%
3 star
9%
2 star
6%
1 star
6%
9.2
Review score
36 reviews
9.2
Review score
36 reviews
5 star
52%
4 star
42%
3 star
0%
2 star
0%
1 star
6%
9.2
Review score
32 reviews
9.2
Review score
32 reviews
5 star
56%
4 star
38%
3 star
3%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Reviews

for Brookdale Brookfield Assisted Living/Crossings

6.9Review score53 reviews
6.9
Review score
53 reviews
5 star
26%
4 star
47%
3 star
15%
2 star
6%
1 star
6%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Brookfield Assisted Living/Crossings with 6.9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Brookfield Assisted Living/Crossings has 53 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.8
Friendliness
4.0
Care Services
3.8
Staff
3.4
Meals & Dining
3.3
Activities
3.7
Value for Cost
3.8
A Place for Mom has scored Brookdale Brookfield Assisted Living/Crossings with 6.9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Brookfield Assisted Living/Crossings has 53 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 53 reviews
Anonymous - Family/friend
Assisted Living
February 15, 2024
2.0
Verified Review
do your homework
Severely understaffed. Very few of the things they promised us on a regular schedule actually happened. Showers often didn't happen, cleaning the room didn't happen, helping her to meals, etc.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Response from Brookdale Brookfield Assisted Living/Crossings
February 23, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Cheryl J - Industry reviewer
Assisted Living
November 20, 2023
5.0
Attentive staff management!
I have felt comfortable working with the staff at Brookdale as a hospice vendor. They are warm and welcoming and have worked hard for our hospice patients.
Cleanliness
5
Friendliness
5
Staff
5
Jim - Family/friend
Assisted Living
November 17, 2023
1.0
Verified Review
Review for Brookdale Brookfield Assisted Living/Crossings
We picked this community because of the care that they promised, but ultimately could not deliver on. We are extremely disappointed in Brookdale and would never recommend this facility to anyone, ever.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale Brookfield Assisted Living/Crossings
November 20, 2023
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Joann - Family/friend
Assisted Living
September 21, 2023
5.0
Verified Review
Review for Brookdale Brookfield Assisted Living/Crossings
This was a blessing, you people were Swift, thoughtful charitable, help me with my problem, a place in this friend of my husbands the community that [name removed]was placed in Brookdale Brookfield is friendly understanding, and according to [name removed] excellent food.People at Brookdale furnished his room for me for the staff at Brookdale and the staff at A Place for Mom counseled me, I was very pleased.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
LC - Family/friend
Assisted Living
September 18, 2023
2.0
Verified Review
Review for Brookdale Brookfield Assisted Living/Crossings
Wherever you go, ask if you can interview other residents AND a few families too. The Medicare rating isn't enough. We had a lot of problems with cleanliness of Mom's unit, a broken window which still wasn't replaced as of when I removed her from the facility, and above all, poorly trained staff who did not follow the care plan, causing injury to my mom which then required a 13 day hospitalization and debilitating loss of function. Upon discharge from the hospital, she was put in hospice services. Before the injury and hospitalization, she was in assisted living. I chose this facility because the Marketing person, [name removed], was very knowledgeable, nice and helpful, patiently answered all of my questions, gave me a tour the same day that I called, and they had a unit available that had a kitchenette --the only assisted living place of many I checked into that did--and they were willing to accept my mother with a sari-steady. While my decision to move my mom out has been made (the fastest I could get hospice set up elsewhere was 3 business days, moving out on the 4th day) I did hear from the facility administrator and the regional director who seemed to take correcting the problems seriously. I will not be around there to see if positive changes actually happen.
Cleanliness
2
Friendliness
5
Care Services
2
Staff
1
Meals & Dining
3
Activities
2
Value for Cost
2
Response from Brookdale Brookfield Assisted Living/Crossings
September 19, 2023
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Ross - Family/friend
Assisted Living
March 16, 2023
4.0
Verified Review
Ask A Lot Of Questions
Ask about Medicaid qualifications. The place does NOT take Medicare. Get specifics on how they will take care of your loved one, and specifics on hourly services available. The apartments are nice, and there is no prob with the facilities. She never should have been accepted there but we had very little time for the initial evaluation.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Michalia R - Family/friend
Memory Care
February 2, 2023
2.0
My MIL has not had a good experience
My MIL has been here since October, I am her primary advocate. This place nickles and dimes you for everything, and confirming that your loved one actually received the services they are paying for is next to impossible when your loved one isn't able to remember. They usher in doctors and providers to collect a facility fee from their visits to your loved one, any chance they get, and again, if you are not there to witness it, there is no way to confirm they actually received the care. The lack of fresh air and lack of holistic opportunity for health and healing of the mind really concerns me here. An idle mind, is not healthy, and the lack of focus on this for their residence is not where we want our loved one to be. We will be seeking a new facility soon if this place doesn't step it up for the value vs. cost. The staff is hit or miss, some are amazing, but often get lost in the ones that are just collecting a paycheck.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
2
Value for Cost
1
Response from Brookdale Brookfield Assisted Living/Crossings
February 10, 2023
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Anonymous - Toured community
Assisted Living
November 1, 2022
4.0
Verified Review
We toured this facility. It was the nicest of all that we toured. The tour was nice and we got an information packet. Brookfield wasn't a Medicaid eligible facility.
Anonymous - Toured community
Assisted Living
June 29, 2022
3.0
Verified Review
Tour of Brookdale
I toured Brookdale Brookfield Assisted Living/Crossings, which is apart of the larger Brookdale corporation. They had a great meal plan and a chef. We chose another community because Brookdale felt like more like a nursing home than an assisted living facility.
Response from Brookdale Brookfield Assisted Living/Crossings
July 1, 2022
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
Anonymous - Toured community
Assisted Living
June 23, 2022
4.0
Verified Review
My Tour Experience at Brookdale Brookfield Assisted Living
Good community, too far for family to visit.
Diane F - Toured community
Assisted Living
December 6, 2021
4.0
Verified Review
My tour review
This community was nice but I just did not get the feeling that this was the place for my loved one when I walked in.
anonymous - Toured community
Assisted Living
October 25, 2021
5.0
Verified Review
Tour of Brookdale
We had a good tour with Brookdale Brookfield, there were no issues at all we just found another facility to be a better fit.
Anonymous - Family/friend
Memory Care
May 24, 2021
4.0
Verified Review
Friendly Staff
I would say to others it is worth looking at. I think they were friendly overall. The staff were good to work with. The communication with the sales person was good. The communication with the staff could be better, though.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
anonymous - Family/friend
Memory Care
July 10, 2020
2.5
Verified Review
Disappointed
Some of the employees there are absolutely fabulous, there are others that are not so good. That was detrimental to my mom's experience. They did not follow the dietary and other care plans for my mom. It is a great fit for some people it was just not a great fit for my mother. The community is geared for someone a little more independent and can advocate for themselves.
Cleanliness
3
Friendliness
4.5
Value for Cost
4
Care Services
2.5
Activities
2.5
Jane McCormick - Family/friend
Memory Care
March 4, 2020
5.0
Welcoming experience!
My mom has just been at Brookdale Brookfield for a couple of weeks, and in that short time, she has been welcomed, encouraged, and supported as she makes this transition to Assisted Living. We are all pleased with Brookdale!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brookdale Brookfield Assisted Living/Crossings
March 26, 2020
Thank you so much for your review! We are so happy that your mom has had a great transition to her new home at Brookdale Brookfield. Thank you for entrusting our team of experts to care for your mom and please let us know at any time if you should have any questions or should need anything from us. Thank you, Brookdale Brookfield Management Team
anonymous - Family/friend
Memory Care
February 28, 2020
5.0
A great place to consider for a family member
Mom didn't think she needed to be in a community like this at this time in her life. We, here family new it was time. She has only been there a few weeks and she is looking and feeling better than ever. She enjoys the social activities and is participating in more and more of them. The staff is friendly and welcomed her warmly on her first day there. If you have any questions or concerns they are there to answer or correct them quickly. We, her family, could not have asked for a better place for her.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brookdale Brookfield Assisted Living/Crossings
March 26, 2020
Thank you so much for your review! We are so happy that your mom is thriving in her new home and is enjoying all of the activities and friendships she is creating with fellow residents and staff. Thank you for entrusting Brookdale Brookfield to care for your loved one. If you ever have any questions or should need anything, please do not hesitate to contact anyone in our leadership team. Thank you, Brookdale Brookfield Management Team
anonymous - Toured community
Memory Care
January 19, 2020
5.0
Two of us toured this facility and we are almost certain this is where we will try and get mom into. I have contacted Shelly for a follow up visit. Questions were brought up by some siblings that I need to check in to.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brookdale Brookfield Assisted Living/Crossings
January 21, 2020
Thank you for your 5 star review! We are so happy that you had a fabulous visit with Shelley and we look forward to having your mom call Brookdale Brookfield home. Please do not hesitate to reach out with any questions you may have. We are here to help make the transition as smoothly as possible. Warm Regards, Brookdale Brookfield Management Team
anonymous - Family/friend
Memory Care
December 14, 2017
4.0
Verified Review
Very Pleased
My sister has only been here for a short time, but so far, things seem to going very well at Brookdale. The staff is very helpful, it's a clean faculty, and I like that they have an intermediate program for those between assisted living and memory care. The food is very good here. They serve a Mediterranean diet, which is excellent, because that is what my loved one prefers. I also really like that everyday, they have about 6 or 7 activities going on, even on weekends. It seems to be a very lively community, and we are very pleased with it so far.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Brookdale Brookfield Assisted Living/Crossings
December 20, 2017
Thank you so much for your review! We are so happy to hear that your sister is enjoying her new home and likes the Mediterranean diet that we serve as well as our robust activity schedule. Please let us know if there is anything else we can do as your sister adjusts to her new home. We are so happy that you entrusted Brookdale as your senior living provider. Thank you, Brookdale Brookfield Management Team
anonymous - Toured community
Memory Care
November 8, 2017
5.0
Lovely campus, mom and dad liked a lot. No option for independent living. Start with assisted living. Not an option.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brookdale Brookfield Assisted Living/Crossings
November 25, 2017
Thank you for visiting our Brookfield campus! Although we do not offer independent living to meet your parents current needs, we are happy to assist in the future if something should change with their care needs. In the meantime, please feel free to call our sales department at [removed] for recommendations on local independent living communities that that we currently partner with. Thank you, Brookdale Brookfield Management Team
anonymous - Toured community
Memory Care
September 27, 2017
5.0
Verified Review
Nice Community
Brookdale Brookfield was a very nice community. The staff was friendly. It was very clean and well-kept. We chose another community that was more in-line with our budget.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brookdale Brookfield Assisted Living/Crossings
October 4, 2017
Thank you for you review of Brookdale Brookfield! We are glad that you had a nice visit of our community. Please keep us in mind if anything should change in the future for your loved one or if you know od anyone else needing assisted living. Warm Regards, Brookdale Brookfield Management Team
Viewing 1-20 out of 53 reviews

Amenities
at Brookdale Brookfield Assisted Living/Crossings

Healthcare Services

  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • High Acuity Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Meals Provided
  • Low / No Sodium
  • No Sugar
  • Vegetarian
  • Restaurant Style Dining
  • Guest Meals
  • Professional Chef

Room Amenities

  • Kitchenette
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Ground Floor Units
  • Air Conditioned
  • Garden View

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Transportation at Cost

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Meeting Room
  • Library
  • Central Fireplace
  • Indoor Common Areas
  • Private Bath
  • TV Lounge
  • Outside Patio
  • Beauty Salon
  • Outdoor Common Areas

Recreational areas

  • Jacuzzi
  • Raised Garden Beds
  • Arts and Crafts Center
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • BBQs or Picnics
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Live Dance or Theater Performances
  • Cooking Classes
  • Book Club
  • Cards / Pinochle Club
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Wine Tasting
  • Holiday Parties
  • Catholic Services
  • Wii Bowling
  • Forever Fit
  • Bible Study Group
  • Birthday Parties
  • Trivia Games
  • Karaoke
  • Bridge Club
  • Art Classes
  • Reminiscence Programs
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Christian Services
  • Yoga / Chair Yoga
  • Walking Club
  • Stretching Classes
  • Day Trips and Outings
  • Happy Hour
  • Men's Club
  • Live Well Programs

Neighborhoods
around Brookdale Brookfield Assisted Living/Crossings

See what the neighborhood has to offer and what’s nearby:
Brookdale Brookfield Assisted Living/Crossings in google map

Frequently Asked Questions
about Brookdale Brookfield Assisted Living/Crossings

Brookdale Brookfield Assisted Living/Crossings offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Brookfield Assisted Living/Crossings 6.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (262) 789-7499 to reach a resident at Brookdale Brookfield Assisted Living/Crossings.

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6%
Studio, 1bd, 2bd
At our Heartis Village communities, we celebrate life, individuality, growth, learning, diversity, social prosperity and overall well-being. When you hear the term “Vibrant Life!” from a staff member or a resident, you’ll notice the phrase is encased with excitement and enthusiasm. That’s...
Photo of Bluemound Home

Bluemound Home

12231 W Bluemound Rd, Wauwatosa, WI 53226
Starting at $X,XXX+ monthly
5 star
50%
4 star
0%
3 star
25%
2 star
0%
1 star
25%
Studio
The Bluemound Home is our 20 bed home we accept residents who are both ambulatory and semi-ambulatory. Our residents can use canes, walkers or wheelchairs.The second floor is easily accessible by elevator.  Every room is private,with own bathroom. Families may decorate and bring in own furniture...
Heritage at Deer Creek community exterior

Heritage at Deer Creek

3585 South 147th Street, New Berlin, WI 53151
Starting at $X,XXX+ monthly
8.0
Review score
39 reviews
8.0
Review score
39 reviews
5 star
39%
4 star
33%
3 star
15%
2 star
5%
1 star
8%
Studio, 1bd, 2bd
ASSISTED LIVING: Heritage at Deer Creek is an elegant, yet affordable 43 unit Assisted Living Community located in New Berlin, Wisconsin.Choose between studio, one bedroom and two bedroom apartments. Within each apartment is a kitchenette, private bath and walk in shower, individually controlled...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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