Heartis Cypress is an assisted living community located in Cypress, Texas, in Harris County and home to about 122,000 people. Cypress is a fun community located in Houston, with parks, walking paths and plenty of stores. Residents will be able to go shopping, visit different markets and take friends and family out to a movie or show, or they can relax in the comfort of our development.
At Heartis Cypress, we are proud to provide our seniors with the highest level of quality care in relaxed, home-like surroundings. Our trained staff works diligently in all aspects of memory care to help seniors with Alzheimer's and dementia to keep them alert and interacting with one another.
Our fun community also has a strong social dynamic and we encourage group interaction through planned events, outings and fun activities planned by our social director. We have a busy activities calendar with a host of fun, planned events. We also have a lot of amenities and services for our residents and these include:
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Meals & dining
Value for cost
Our family first had a virtual tour due to the covid restrictions, but once the communities opened back up we were able to physically tour the community. Our tour experience was great, everyone was very friendly and welcomed us with open arms. However, we did notice there were not to many care takers on the floor and maybe they were short staff from the pandemic.
It is okay for an assisted living community. I wish I could have kept my loved one at another community. The price is more reasonable here. The staff seems to answer my questions. The food seems to be pretty good.
Food is pretty good, and marketing presentation awesome. Return on investment is the metric that dominates. “Compassionate Care Is our Calling,” and Patient First” are not contracts or promises. They often raise rents and adjust expenses accordingly as vacant apartments upend profit planning. Bristol Park has had 2 executive directors and at least 4 "Interim Directors" during the last 16 months. Recognizing the level of assistance our family member needs, we agreed to pay a couple thousand dollars extra each month for the maximum level of care in addition to the regular apartment rent. Yet even the basic services like call buttons that sometimes go unanswered, and a fresh glass of water next to our family member is beyond expectations We constantly clean the dirty dishes in the sink, find an overflowing laundry basket, personal hygiene supplies disappearing in large numbers, bathroom unhealthy. After over a year of reality, we would not recommend Bristol Park to anyone.
My loved one ended up have a medical complication while staying at this community. I had to move my loved one out of this community. There were 3 administrative director changes in a year. My loved ones clothing was missing when I went to move my loved one out of the community. After complaining the clothes were "found" and in my loved ones room the next time I returned.
It was a very well run facility, the only issue was the communication from the Dr. on staff. Overall we were happy with the care she received. The room's size was great, and the food was good. I would recommend this community to others.
Through COVID the activities have been limited, however facility has stayed COVID free. The lock down efforts at is facility have had a negative effect on the residents, including our loved one. The dining room has been closed, and one of many reason we found this place was the social aspect it had to offer. This community is very clean, and we did like the people quite a bit, they really did seem to care about the residents. The facility itself is not to large, and its not to small. It also did have a progression to memory care onsite.
It is a nice place and I would recommend this community to other families. The caregivers are very good and they do all the right things at the right time for the residents. We chose this community because we liked it when when we toured and location was convenient for us. The building and grounds are well maintained.
The person I was scheduled to meet with no longer works there. They didn't know I was coming. The Senior Wellness Director was nice enough to give me a tour. Over all the place was nice but a little small.
I toured this facility recently with my mom and one of my sisters. The staff was friendly and went out of their way to make us feel comfortable. [Name removed] was a wealth of information and made my mom feel right at home. This facility ranks #1 on our list
I visited your facility recently and was very impressed how clean and friendly the staff were.
My son visited this facility and liked it. We will be touring this facility this weekend.
I enjoyed the tour of Heartis and was impressed with the overall physical facility. The site is quite large, and while aesthetically impressive, I felt it might become a bit impersonal with so many residents to attend to and engage.
I went on a tour here and the staff was nice and helpful. They answered all of my questions. This was a nice, clean community. We were looking for a private room and all they had were semi-private rooms. So it just wasn't a good fit for my mom. I would recommend families tour as many places as they can before making a decision.
Excellent facility, clean, bright, all the right things to keep residents and their families happy.
Response from Bristol Park at CypressJanuary 3, 2018
Hi, thank you so much for the positive review!
My father is receiving good care in this community. He likes it, and I'am satisfied with everything they have done for us. This is a good, attractive community. Everyone has been very kind, and helpful. The staff is good, and have been responsive whenever needed. They provide good meals for the residents. I'am very pleased with the community, and I would recommend it.
Response from Bristol Park at CypressAugust 30, 2017
Thank you, for reaching out to us. Your opinion plays an integral part in the care we provide to our residents at Heartis Cypress. We're happy to hear that your father is enjoying his time in our community, as well as that we've earned your recommendation! Thank you, and have a fantastic day!
Warm and Heartfelt Experience
It is very clean, the food is good and the people that work there are very nice.
The tour guide that showed us around Hartis Cypress was very nice and it was a well kept up facility. The problem was that they offered more than what my father would do. For the price, he'd be spending too much and not taking full advantage of everything they offered.
We toured this community for the care of my mom. The staff was nice and we liked the staff. The community was clean and maintained. We liked the meals that are offered. They did not have an activity director or a service for personal needs. We know that they have a high turnover of staff. We would suggest that families tour the community to see if the care is what they want for a loved one.
Everyone at Heartis Cypress has been so caring and great to work with. We were so stressed over putting our mother in a memory care facility, but they have done a wonderful job. Very caring folks.
Response from Bristol Park at CypressMay 1, 2017
Thank you, Karen, for reaching out to us. Your opinion plays an integral part in the care we provide to our residents at Heartis Cypress. Thank you again for the great review!
See what the neighborhood has to offer and what’s nearby:
Studio, 1bd, Semi-Private
Studio, 1bd, Semi-Private
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, Private, Semi-Private
Studio, 1bd, Semi-Private
1bd, 2bd, Studio, Semi-Private
Studio, 1bd, 2bd, Semi-Private
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.