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The Whitley

1340 River St, Aurora, IL 60506

8.4
Review score
24 reviews
Add review
8.4
Review score
24 reviews
5 star
50%
4 star
33%
3 star
17%
2 star
0%
1 star
0%
See all reviews
For more information about senior living options:
(866) 374-4058
The Whitley
The Whitley patio
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anonymous
-
Family/friend
4.0
Wonderful staff!
While there have been many challenges during this pandemic, the commitment and care of the team is exceptional. My father is patiently attended to and we are very grateful.

About the facility
The Whitley

The Whitley in Aurora, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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The Whitley patio
The Whitley

1340 River St, Aurora, IL 60506

Sunrise of Naperville North community exterior
Sunrise of Naperville North

535 West Ogden Avenue, Naperville, IL 60563

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301 Weston Ave, Aurora, IL 60505

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Sunnymere

925 Sixth Avenue, Aurora, IL 60505

8.4
Review score
24 reviews
8.4
Review score
24 reviews
5 star
50%
4 star
33%
3 star
17%
2 star
0%
1 star
0%
9.8
Review score
58 reviews
9.8
Review score
58 reviews
5 star
67%
4 star
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3 star
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2 star
2%
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8.8
Review score
7 reviews
8.8
Review score
7 reviews
5 star
57%
4 star
29%
3 star
0%
2 star
14%
1 star
0%
8.0
Review score
30 reviews
8.0
Review score
30 reviews
5 star
57%
4 star
23%
3 star
13%
2 star
7%
1 star
0%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for The Whitley

8.4Review score24 reviews
8.4
Review score
24 reviews
5 star
50%
4 star
33%
3 star
17%
2 star
0%
1 star
0%
J & M Family Management, LLC
8.4
Review score208 reviews8 communities
Write a review
A Place for Mom has scored The Whitley with 8.4 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Whitley has 24 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
4.3
Meals & Dining
3.6
Activities
4.2
Value for Cost
4.3
A Place for Mom has scored The Whitley with 8.4 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Whitley has 24 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
Anonymous - Family/friend
Memory Care
February 6, 2024
3.0
Verified Review
My Experience
The nice amenities have stood out to me. Communication from the nursing coordinator could be improved.
Cleanliness
3
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
3
Tonya - Toured community
Assisted Living
June 13, 2023
5.0
tour review
Our family had an in person tour with Bright Oaks of Aurora, and even though it was not the place for our loved one we thought the experience and the community was great.
Anonymous - Toured community
Assisted Living
April 27, 2023
4.0
Verified Review
Beautiful!
I toured Bright Oaks of Aurora and it was a beautiful facility! My actual tour was great. The informational one-on-one meeting with the staff was comprehensive and I did not feel rushed. The staff follow up after my tour was great also. They offered creative opportunities for us to join their in house events to get first hand experiences. The facility was clean and well maintained.
Response from The Whitley
May 26, 2023
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!
anonymous - Family/friend
Assisted Living
December 16, 2022
3.0
Did not receive rules/responsibilities booklet for residents. Laundry keeps losing his bath towels!!
Facility looks great. Clean. Spacious. But - no transportation! Lack of accountability! Not running smoothly yet. High staff turnover - not enough staff.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
1
Activities
3
Value for Cost
2
anonymous - Family/friend
Assisted Living
December 15, 2022
4.0
Wonderful staff!
While there have been many challenges during this pandemic, the commitment and care of the team is exceptional. My father is patiently attended to and we are very grateful.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
December 15, 2022
4.0
Thankful
We are thankful for the Bright Oaks Community. We have made many friends, in the staff and the administration. Although we have had a few challenging issues-we continue to work together all in the interest of my dad.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
September 29, 2022
4.5
Verified Review
Beautiful Environment
The food is okay. They offer three meals per day. Wish they had more activities, to go out more. My loved one chose this place, and it's close to my residence. Overall, my loved one feels very comfortable, and likes the facility. It's the newest, and cleanest community that I have seen.
Cleanliness
5
Friendliness
5
Care Services
4.5
Staff
4.5
Meals & Dining
4
Activities
2.5
Value for Cost
4
Laura A - Family/friend
Memory Care
September 6, 2022
4.5
Verified Review
Happy With Our Choice
My loved one started out at Bright Oaks with respite care and has now become a permanent resident. And she's doing really well there. We've been very pleased with her ability to adjust, which has a lot to do with the staff, who are very friendly. They've made her feel very welcome and are very caring. They do a great job with cleanliness. They're doing really well with her care and physical therapy. They offer a lot of activities. She's not quite as happy with the food, but I think that's just because it's not what she's used to eating. Like every place, it's expensive, but I feel like we got a good deal. We were able to get a discount for signing a 1-year contract, which has been a huge benefit. All in all, we couldn't have asked for a better experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Christina - Family/friend
Memory Care
April 13, 2022
5.0
Verified Review
very inviting
We had a great first impression with Bright Oaks, the director [name removed] is always very responsive and readily available. When our loved one moved in we got to know some of the nurses fairly quickly and all have been great. [name removed] is the activities coordinator is she is amazing. She is always sending us videos and pictures of our loved one doing different things. It has been wonderful to see her participating in different things with new friends, she is thriving and really enjoying herself. They have different board games, bowling, word activities and holiday themed parties. They got to participate in margarita day with non alcoholic drinks, but she was able to help make all the drinks. Bright Oaks gives us that peace of mind that we made the right choice. It is a very warm and welcoming community
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Patricia - Family/friend
Assisted Living
February 20, 2021
3.0
Mixed care & they still owe us a refund after a year.
Typical of most facilities, there was a high turnover in staff and there were several times when there was a shortage of staff. The care that my loved one received was varied, depending on the available personnel --some were there just for the paycheck and some were there because they genuinely cared for the residents. My family member was fortunate in that there were several who took very good care of him. When his needs increased they discharged him. My biggest complaint now is that according to our contract, my family member is due a refund and after a year we have not received it yet. Except for about 2, calls are not returned. When there is a response, it was that either they're looking into it or its someone else's responsibility.
Cleanliness
4
Friendliness
3
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
4
anonymous - Family/friend
Memory Care
October 20, 2020
4.0
Verified Review
Recommended
I've been repressed in visiting my wife of 62 years since mid-March 2020 primarily due to restrictions imposed by COVID-19. For over a year and a half before the onset of COVID-19, I visited my bride for about two hours daily during meals in the Memory Care dining room. During Saturday dinners we SKYPED our son in Japan. During these daily visits I had the opportunity to observe the staff in the performance of their duties. Without exception, all were caring, most compassionate and professional in all respects. At no time did I observe a staff member exhibit frustration annoyance.. The meals, many of which I too partook were balanced in verity, quality and quantity. Considering the circumstances, for my taste, they were oftentimes somewhat bland. The staff responsible for varying activities were exceptionally dedicated individuals. They arranged for frequent outside 'professional' entertainers; piano players, singers, visiting pet sessions, skits, et al. They also provided daily in house activities; bingo, sing-a-longs, projects, games and field trips. I believe the overall staff turnover rate is above the norm. However, there is a dedicated CNA (Certified Nursing Assistant) staff core that have been with Bright Oaks since day one. Bright Oaks should consider employing an OMBUDSMAN to periodically communicate the status of the residents to their loved ones, especially during this COVID-19 Pandemic. Currently, from my personal experience, I am only contacted when there is a need for my loved one. Occasionally, on my request, I do receive an E-mail photo of my wife, but not always. Would I recommend another to entrust their loved one into the care of Bright Oaks of Aurora. Absolutely, without reservation. They administer GREAT care, but not PERFECT
Cleanliness
4.5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Penny - Family/friend
Memory Care
July 6, 2020
4.0
Verified Review
My dad was well taken care of.
They are a very caring staff. The value is good. My dad was very well taken care of, especially after the new director took over. They have made a lot of improvements. The nursing staff is top-notch. My dad was in memory care. I always felt like they kept a good eye on my dad. They helped me with the hospice process. He was so loved there. I am an only child, A Place for Mom, really helped me with the whole process.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
May 18, 2020
4.0
Verified Review
Nice location
The nurses at Bright Oaks seem to really care about the residents. Half of the CNA staff seem to really like their job and the others are just there. The location was a good fit for my family. Bright Oaks had availability when we needed it. Food seems okay, I have only tried the food once and it was good.
Cleanliness
5
Friendliness
4
Value for Cost
5
Care Services
4
Activities
5
anonymous - Toured community
Memory Care
April 8, 2018
3.0
The community, the grounds, and the staff seemed excellent. We just got the impression, from the tour and the time spent talking with employees, that they might be slightly understaffed.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from The Whitley
May 11, 2020
Thank you for your review.
anonymous - Family/friend
Memory Care
November 15, 2017
5.0
Verified Review
Brand new facility
When I first started looking at communities, I called A Place for Mom and [Removed] has been wonderful in assisting me. She referred us here and we fell in love with this community. The facility is brand new and just opened up in June. It’s a very nice facility and seems more upscale than other places. All of the staff members are friendly and welcoming. The administrator who has been helping us since the beginning is so nice and checks in with us when we visit. It’s a beautiful facility and I would recommend it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Whitley
June 21, 2019
Thank you for sharing your feedback! Our top priority is to create a wonderful environment and life for our residents.
anonymous - Family/friend
Memory Care
November 13, 2017
4.5
Verified Review
New Property
While looking for a place for my aunt, we arrived at this facility and were quickly welcomed by the staff team. The atmosphere along with their great hospitality made us feel very welcomed. The location as well is very convenient. This is a new place so they kept everything clean and orderly. The only slight drawback of the facility is that because it is fairly new, the staff is only now getting experience. But no one is pushy and the team is really connective. I’m also very pleased with the activities offered. They have painting, art day, crafts, and bingo. Events and activities would be posted on a monthly calendar. I also know that they have a beautician that started coming in as well. The other residents there are very friendly and it seems that there is a mix of all ages. The food that they offer seems ok too. My aunt has never really made any complaints and I know they have a menu that changes. So they always are getting a variety and not eating the same thing every day. I also notice that they have a bus there that may take the residents on outings or doctor’s appointments. Overall it is a great new facility.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from The Whitley
May 11, 2020
Thank you for your review.
anonymous - Toured community
Memory Care
October 30, 2017
5.0
We had a very nice tour, very friendly staff, new building. Can't figure out why they aren't full yet.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Steve Dorman - Family/friend
Memory Care
August 8, 2017
4.0
Verified Review
The building is great and so are all the people we deal with. Both of my parents like it there
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4.5
Activities
3
anonymous - Family/friend
Memory Care
July 25, 2017
5.0
Verified Review
An Amazing Place for Our Mom
My sister and I are so very pleased with the care our mother is getting at Bright Oaks of Aurora. My mother is in the memory Unit and it is a secured unit and we feel more than confident that she is safe there. The staff is doing so much to make our mother feel welcome even though she has been very resistant to being there. Bright Oaks of Aurora is just beautiful it's on the river and very clean and beautiful. The staff stays in touch with me whenever my mother needs anything brought in like personal items. My mom is starting to take part in some of the many activities they offer there as she likes the bingo and puzzle nights as well as the movies they show. Bright Oaks of Aurora has also signed her up with their in-house doctor program and they have gotten her med adjusted and we know that she will be seen every month and her meds watched. We have already told several friends and family members about the great care our mother is getting and we would like to thank A Place for Mom for helping us find Bright Oaks of Aurora. We also want to say the exective director at Bright Oaks of Aurora is superb, she had been informative, has a great bedside manner and quick to respond to any and all our concerns for our mother.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
April 11, 2017
5.0
Verified Review
Care and comfort
I am happy with this community. The staff are attentive and caring. The community is clean and nice to enjoy. They offer a good variety of meals that are being enjoyed. The activities are offer and i am happy to see him active with the other residents. We would recommend this community to other families for good care and value
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 24 reviews

Amenities
at The Whitley

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care
  • Medication Management

Meals & Dining

  • Room Service
  • Vegan
  • Special Dining Programs
  • Kosher
  • Professional Chef
  • Low / No Sodium
  • No Sugar
  • Organic
  • Pureed Meals
  • Restaurant Style Dining
  • International Cuisine
  • Gluten-free
  • Guest Meals
  • Meals Provided
  • Vegetarian

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outside Patio
  • Indoor Common Areas
  • TV Lounge
  • Meeting Room
  • Central Fireplace
  • Library
  • Beauty Salon
  • Outdoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Game Room
  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Catholic Services
  • Karaoke
  • Gardening Club
  • Live Dance or Theater Performances
  • Cards / Pinochle Club
  • Cooking Club
  • Other Religious Services
  • Intergenerational Programs
  • Montessori Programs
  • Walking Club
  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Well Programs
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Dances
  • Holiday Parties
  • Wii Bowling
  • Birthday Parties
  • Trivia Games
  • Reminiscence Programs
  • Art Classes
  • Community Service Programs
  • Cooking Classes
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Wine Tasting
  • Pet-focused Programs
  • Protestant Services
  • Stretching Classes
  • Light Therapy Programs
  • Live Musical Performances
  • Brain fitness / Dakim
  • Yoga / Chair Yoga

Neighborhoods
around The Whitley

See what the neighborhood has to offer and what’s nearby:
The Whitley in google map

Frequently Asked Questions
about The Whitley

The Whitley offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Whitley 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (630) 892-8800 to reach a resident at The Whitley.

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Studio, 1bd, 2bd, Detached Cottages / Bungalows
Come experience what makes River Glen so special! Independent Living townhomes now available as rentals! With two models to choose from; the ranch model is 1,434 sq ft and our two story model is very spacious at 2400 Sq ft. Both include full basements and screened in sun porches...you won't need...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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