Bridle Brook

Reviews

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We have had a very good experience with The Waterford at Bridle Brook. It has been tough not seeing her, but it gives us peace of mind knowing she is safe, they have had no cases of COVID here. Even with COVID, they are still offering some activities as well to keep residents occupied. It is not just the staff members but the residents as well are also very friendly. My mother loves it here and we would definitely recommend to others.

The cleanliness and overall layout of the Waterford really stood out to us, as well as the pricing. From our understanding the activities they have are great, but due to COVID things are different now. The room sizes are fine, we would give them a five out of five, and we would recommend this community to a family or friend.

I have lived here for 10 years. I enjoy the food and the people. I recommend Bridle Brook to my family and friends.

I was very impressed! The atmosphere is so friendly and welcoming. I really appreciated how immaculate it was.

All of the nurses and staff know you by first name and are very friendly! Our rooms are cleaned and beds changed every week. They do laundry for you once a week. Food is good and there are a choice and variety every day and served restaurant-style. For gardeners, there are 2 larger patios with water fountains, pool, and above-ground plants. Activity director and exercise programs daily.

Bridle Brook was picked by my daughters. I am completely satisfied. I would recommend this place to anyone. I have lived here for 7 years.

A+

I have been here 6 months. I am satisfied with the service I am receiving. With Covid-19 they are doing everything possible to keep us safe. Should better inform residents on rules regarding Covid-19. Not consistent for all residents. I am on the lowest level of care.

I have been here since 2009 and there is no other place I would rather be. I have had excellent attention to things. The administration has been wonderful! I am 91 years old.

I had a pleasant experience with the tour and lunch. However, this place comes in 3rd place on my list so far. I may repeat this tour to make a better assessment. I like to be fair.

We toured The Waterford in Mahomet. Very nice place. [removed] was the person who gave us a tour. She answered all the questions we had. I think the only thing holding us back is the price, which we cannot afford.

This is a wonderful community, and my mother in law is doing great with her move here. We are satisfied with all they have done for us. She is in a good facility, and receiving good care. The staff is taking good care of her, and her needs. We have already recommended this community to everybody, it is a great facility.

This seemed like a nice clean community when we visited. They offered a lot of activities and exercise classes. The assisted living was beautiful. The staff were nice. The rooms in the memory care unit were smaller than we were looking for.

I like the care at this community. The staff is nice. We found this to be a positive experience for the care for my mom. The food is good. The activities are an offer to my mom and dad, but they are not active at this time. I like knowing that the community is clean and maintained. I would recommend the care at this community and would recommend it to other families for the good care and value.

I had a short experience with this community. The way they chose to evaluate my father was by calling a community he used to live at. We did not have a good experience in this community. So I was confused when they didn't take the time to come visit my father, and evaluate him themselves. I didn't think that was very professional.

My mom was not accepting of assisted living. We toured the facility and ate lunch there. Now my mom is sold on assisted living. The food was very good and that was one of her fears was that the food wasnt going to be good. The staff was wonderful and the facility was very clean. Thank you to Bridle Brook for changing my Moms mind.

There are many options around Champaign County. Bridle Brook has had it's ups and downs over the years but now that they are under new ownership, things are moving in the right direction. The new owners care about the facility and are not afraid to invest back into the community. The current management team inherited former company challenges, but are diligently working on improvements. Overall, when visiting the facility, residents are always out and about, happy and doing something fun. Including residents in their memory care section. I've visited with there is music, dancing, arts & crafts, I'm impressed with the variety of activities that I see happening with these residents, as I've been to other facilities that the memory care residents are left on their own to tread water.

Everything seems to be going fine at Bridle Brook! I haven't personally visited often, it did look like a nice place from what I have seen, however. Our loved ones they seem to be enjoying themselves and have not had any complaints!

We use both the assisted living and memory care areas. The assisted living is a little cleaner than the memory care. The assisted also has a little better response time. We have a couple of little issues with the memory care side. I understand it's difficult with memory care and the type of residents, but it could be a little cleaner and there have been some trouble with the laundry. They were the nicest, cleanest, and the staff was friendlier than the other places we looked at. The food is good.

It's fine, they've got some issues they need to attend to but generally it's very good. They need to fix their entrance key pad lock and they need to clean their carpets more often but other than that the staff is wonderful and accomodating.