Bella Vista

631 Hazel St, Oshkosh, WI 54901

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About the community Bella Vista

Bella Vista Independent & Assisted Living in Oshkosh, WI is the adaptive reuse of the former Mercy Medical Center. Located across from Menomonee Park on the shores of beautiful Lake Winnebago, Bella Vista is minutes away from a growing downtown complete with specialty shops and restaurants, and two nationally recognized hospitals, Bella Vista provides a serene setting with water views.

With one and two bedroom apartments, residents enjoy many great amenities including weekly light housekeeping, customizable chef prepared meal programs, flat linen service, full-service salon, fitness center and so much more! Bella Vista Independent & Assisted Living, and Bella Vista Manor Assisted Living offers levels of healthcare service, allowing residents to age in place. Residents are cared for in a secure and safe environment.
Senior Lifestyle Communities, like Bella Vista Independent & Assisted Living, and Bella Vista Manor Assisted specialize in operating and managing innovative senior residences that deliver the highest standard of care in specially designed therapeutic environments. We meet the needs of seniors with independent living, assisted living, and Alzheimer's/memory impairment care communities.
Housing Type
Independent Living, Assisted Living, Memory Care

Senior Living Options Offered

Assisted living
Independent living

Pricing for Bella Vista

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

1 Bedroom
Starting at
2 Bedrooms
Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Bella Vista

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Hospice available on-site
Physical therapist

Meals & Dining

Meals provided
Guest meals
International cuisine
Professional chef

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Full kitchen
Ground floor units

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard
Indoor walking paths

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Private bath
Main street shops


Grocery shopping and errands
Laundry service / drycleaning


Cats allowed
Dogs allowed

Primary language spoken by staff


Recreational areas

Arts and crafts center
Billiards lounge
Fitness center
Game room

On-site dining options

Bar or pub
Café or bistro
Private dining room


Devotional activities on-site
Devotional activities offsite
Protestant services
Catholic services

Reviews for Bella Vista


(41 reviews)

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Care services




Meals & dining




Value for cost



Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
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1-20 of 41 reviews
April 30, 2021
anonymous - Child of resident/client
Verified Review
Highly recommend

We chose Bella Vista because of the price as well the facility is self it s like a glorified hotel inside, it is so bright, clean, and pretty. The apartment sizes here are really spacious and the bathrooms are set up well for handicap residents. The staff here are great, the food is good, and they have a lot of amenities such as a pub, parlor, social areas, etc. It is great because he has independence but they have care packages you can purchase as well. Overall it has been a good experience.

April 26, 2021
Sue - Loved one of resident/client
Verified Review
Balla Vista Promotes Living There, But Doesn't Follow Up on Anything They Promote

I would never recommend this community to others. The community wouldn't allow me to come in for my loved one to assist with getting ready for a procedure. There was never a meal delivered for dinner to my loved one. I was told the administrator was to come visit and I waited all day and the administrator never came. The administrator is worthless and doesn't like conflict or how to correct. The staff told my loved one that they treat the staff horribly, and the staff isn't able to assist with phones or anything else technology wise. I was upset knowing that what they told us they didn't deliver on. I will never recommend anyone go to Bella Vista again.

December 15, 2020
Karen Wendland - Loved one of resident/client
Verified Review
Bad experience

I want others to know that we did not have a good experience here at Bella Vista. My mom fell and hit her head after a week of being here and passed away. They were always short staffed and never had enough people to care for her. I would not recommend to others looking into this facility.

August 19, 2020
Mary Bayer - Resident/client
Verified Review
Review of Bella Vista

I grew up on the water and I love it's by the park. I still arrive and was able to bring my car. I was born here and I am glad I am back to live here! The caregivers are wonderful and do anything for you! The food is wonderful!

Response from Bella Vista

August 24, 2020

Thank you Mary! We're so glad you chose us to return to! We so appreciate you being a part of our community!

August 19, 2020
Betty - Resident/client
Verified Review
Review of Bella Vista

The location is wonderful with the park across the street. The caregivers are wonderful and so helpful! I like my walk-in shower and washer/dryer so I can be independent.

Response from Bella Vista

August 24, 2020

Thank you Betty! We so appreciate you being a part of our community! We will pass your kind words to the staff.

August 19, 2020
Jane N. - Resident/client
Verified Review
Review of Bella Vista

I am so glad that I am here! Everyone is so happy and upbeat. I liked meeting everyone and my neighbors. My caregivers are so helpful.

Response from Bella Vista

August 24, 2020

Thank you Jane! We are glad you are here too. We're proud to have positive residents like you to add to our happy atmosphere!

August 13, 2020
Bonnie Christion - Loved one of resident/client
Verified Review
Review of Bella Vista

All of the staff and helpers have been very helpful at this time. I have had good food and I feel safe at all times. It feels a lot like home so I haven't been lonesome.

Response from Bella Vista

August 15, 2020

Bonnie, we're so glad we can make a difficult time a little easier. We're so glad you are a part of our community!

August 3, 2020
Anonymous - Loved one of resident/client
Verified Review
A Happy Place.

They are friendly and caring. They allow small dogs and cats. They offer a storage area. My mom is not a fan of the food, she is a picky eater. They have a lot of different room layouts and three elevators. They have lots of outdoor space, three patios, and a space for smokers.

Response from Bella Vista

August 5, 2020

Thank you! We so appreciate your positive review of our community and will pass along your kudos to our staff!

June 24, 2020
Anonymous - Resident/client
Verified Review
A Nice Place

Bella Vista is a very nice place. The staff is very helpful. The food is not good. The room sizes and layout of the community are fine. They have outdoor space for residents to use. The staff is very nice.

Response from Bella Vista

July 2, 2020

Thank you for sharing your thoughts!

May 6, 2020
Anonymous - Loved one of resident/client
Verified Review
Overall a good fit

They forgot to come get my father in law for some meals after we arranged for escort services for meals. The night time caregiver is wonderful and gave us a lot of insight into my father in law’s care needs. So things are inconsistent regarding care. The sales and care staff are not on the same page, need to have better communication. Rooms sizes are great, very clean. I like that they order off a menu not buffet style.Food that we have tried was very good. I think they are understaffed

Response from Bella Vista

May 8, 2020

We appreciate your thoughts. We use all feedback - both positive and constructive - to improve our community and your review will be passed to our management team. Thank you again for taking the time to write!

May 4, 2020
Jan - Loved one of resident/client
Verified Review
Extremely Caring Staff

I looked at Summit Place a year before mom moved in, I was impressed with the people I dealt with. At Summit Place she is not just a number. They were so helpful with helping my mom adjust. My mom suffers from depression and anxiety so it was a hard process. Every member of the staff down to the kitchen staff were so helpful to make this move successful. They do not cater to limited diets but do always have Salmon and Chicken as a dinner options.

April 22, 2020
Steve - Loved one of resident/client
Verified Review
Overall We are Happy

At this time my mom is still adjusting to Bella Vista. I have not been able to visit since the quarantine. I am very comfortable with my mom being there, I feel she is safe. I feel it is a lot better then then the place she was at previously. Overall we are happy with Bella Vista.

Response from Bella Vista

May 11, 2020

Thank you Steve. We appreciate taking the time to write. We will pass your thoughts along to our staff and management.

January 8, 2020
Mark Emnott - Loved one of resident/client
Going Home

This took awhile to get, sorry. Everyone was great, loved the place, told them to save me a place, when it's my time. My mom had me there, when it was Mercy Hospital in 1954 and she passed there. Can't say enough! Thanks God Bless [name removed]

Response from Bella Vista

January 15, 2020

Thank you Mark! We appreciate you taking the time to leave a positive review for our community. We love hearing our ties to Mercy Hospital and all the history of our building. It was an honor to care for your mother and we wish you and your family the best!

January 2, 2020
Real life at Bella Vista - Resident/client
Could Be Such A Great Place, But Held Back

As you enter Bella Vista you are greeted by the most wonderful friendly staff. So helpful and kind. Unfortunately, lots of problems. We lived in an apartment and received Assisted Living services. The service you receive is far too costly for what you receive. Waiting up to 1½ to 2 hours for care (especially to use the restroom or go to scheduled meals, etc ). Explained as short of staff. What the real problem is they can’t keep the excellent staff. Staff is poorly trained and treated lightly. Upper staff also need training. Meals are great!! Service is good. Staff is always changing because of harassment and bullying that is done openly in front of residents as they eat. Housekeeping is kept to a minimum. Barely time to mop the floors in your apartment. Here too staff is short. We have gone without cleaning for up to 3 and 4 weeks at different times. Poor attitude from upper level staff. Carpets, vinyl flooring, draperies with dust are common. Large black spots on carpets on all 5 floors, wet and spotted flooring also common. For the high expenses you should live in a place that is up to date and clean. Staff turnover here too. The residents are fun, friendly, and exciting. They share stories and are always helpful. Can’t say enough about the people who live here. Staff is somewhat friendly, but there is definitely a do it my way or no way by upper staff. Decisions change, unclear, and how it would effect residents is not considered. Upper level staff is hardly ever seen greeting and showing how Bella Vista cares. Activities are quite good. Outside trips are often, but more throughout the month would be nice to get residents out. They can change without notice. And most activities are left up and run by residents. Far too expensive for such poor services, cleanliness, with little care for residents. We have now left and found a wonderful place that gives so many services and care for its residents. Really tried to make it at Bella Vista for 8 months. Things just never changed and our treatment of care was most important.

October 14, 2019
Anonymous - Toured community

[Name removed] did a great job giving the tour and answering all of the questions we had. The place is really nice. Have a couple of other places to tour but so far they would be at the top of our list.

Response from Bella Vista

October 15, 2019

Thank you for your feedback. We know families have so many options, and we're glad to hear we have impressed you. Please let us know if you need any more information during your search.

May 21, 2019
Brooke sizemore - Loved one of resident/client
Disappointed family members

My mom's been there for years and I hate it there they don't take good care of her. She's always falling they take forever to answer her when she pushes her pendent. She is completely raw on her inner thighs and she doesn't get more than two baths a week. They took her scooter from her and lied to me about were it is.shes had money missing and other items. They just brush it off and make her think shes crazy. My mom can't walk good they won't push her to her meals they make her do her chair. One of the stage members started screaming at me and swearing claiming I took a picture of her I didn't. I showed another staff member there was no picture. The girl kept yelling and preventing me from walking away. She called the police on me the police came looked threw my phone no picture. The girl still works there no punishment for her act.the food up on 2r is nasty and some of the staff are rude and lazy.????

Response from Bella Vista

October 7, 2019

Our top priorities are the safety and well-being of our residents and employees, and we treat all allegations and concerns seriously including cooperation with local authorities. We respect the privacy of all our residents, family members, and employees and so we welcome you to reach out to us directly at your earliest convenience to discuss your perspectives. We look forward to speaking with you soon.

February 26, 2019
Anonymous - Loved one of resident/client

The individuals that manage Bella Vista are caring, friendly and take time to get to know my mom and what her needs may be.

Response from Bella Vista

February 28, 2019

Thank you for sharing your recommendation of our community; we appreciate your confidence in us!

November 10, 2018
Jerry Meid - Loved one of resident/client
An assited living facility I would chose for myself if needed

My sister-in-law really seems to enjoy living at Bella Vista in Oshkosh. She enjoys the facility and the care she receives there. She enjoys the food especially the flexibility of the menu. My wife and I have noticed the improvement in her attitude and overall health. We are grateful to A Place for Mom for identifying this facility as a possible assisted living location. Several people that have visited her there have commented how happy she seems.

Response from Bella Vista

November 15, 2018

Hi Jerry! Thank you for giving us your seal of approval! The perspectives of our residents and their families mean so much to us!

July 1, 2018
Anonymous - Toured community

We found that the facility was neat and clean. The tour was well run and [Name removed] was very accommodating. She showed us both the accommodations available and all services the facility could provide. We enjoyed the tour and couldn't wait to .bring [Name removed] in to view potential apartment. Julie did everything she could to make the selection process less difficult. We highly recommend this facility and have enrolled [Name removed] at Bella Vista.

January 23, 2018
Anonymous - Toured community

The tour went very well. [Removed] was very nice and informative. We met the nurse and activities director too. We felt welcomed and valued. Dad even wanted to reserve his room!

Response from Bella Vista

April 20, 2018

Thank you for taking the time to share your experience at Bella Vista. We appreciate your feedback and we're so pleased that you enjoyed your visit with us!

Neighborhood around Bella Vista

See what the neighborhood has to offer and what’s nearby:

Bella Vista in google map

Frequently Asked Questions about Bella Vista

Bella Vista offers 1 Bedroom and 2 Bedrooms. Learn more.

Bella Vista has received an average review rating of 4.2 based on 41 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.