Bedford Court

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

A really nice community. They are located close to shopping and doctors' offices. The community is very neat and clean and the staff is very friendly. The food is amazing and I would recommend this community to others based on my experience.

Overall I was perfectly pleased with Bedford and the people I worked with there. My biggest issue was I couldn't get people to call me back. I feel like they took good care of my loved one, but they were really lousy at calling you back. I would suggest when you move in, ask who is supposed to be the one go-to person for all phone calls, and ask how quickly you should expect to receive calls back. Other than that, everyone was very friendly. The care staff was really on top of bathing, medication management, and provided good care overall. One thing we wish they had addressed better was my loved one's difficulty with chewing. Other than offering pudding and Jello and such, they weren't very accommodating with that issue.

Especially during the pandemic, it's nice to know my mother is being cared for. Bedford Court seems to be the safest place in town!

My Mom has been a resident of the Bedford Court Independent Living Community since 2015. Her time there has been positive in every respect. Recently, we have considered decisions to move her to Assisted Living at Bedford Court. The Bedford Court staff have been extremely helpful in working with us as we contemplate this important decision. Our entire experience at Bedford Court has been outstanding.

I moved to Bedford Court Independent Living to be safe and secure. I have a balance issue that causes possible falls and needed to be in a community that has emergency call systems. Security is very prompt when I push my pendant. I feel extremely safe and secure. I enjoy the beauty of the grounds and the maintenance free living where I do not have to fix anything or hire anyone to come in. I love that I can go out to programs and activities and see friends but still have the privacy of my own apartment. Living at Bedford Court I was fortunate enough to get the COVID-19 vaccine just by living at the community. During this pandemic, the community has made sure we have food delivered. We followed all recommendation so CDC and have remained for the most part COVID free. The residents are friendly. As far as the team, the friendliness is apparent from the top to the bottom - great staff!

Overall very pleased with Bedford Court. I think, when pandemic is under control, that my Mom will delight in going to the dining room & participating in activities. In every instance, my Mom was treated with consideration and respect. It made a tough transition from home to a new life easier. [name removed] was exceptionally helpful. Thank you all for taking such good care of my Mom.

My parents have experienced all levels (Independent Living, Assisted Living and Skilled Nursing) of care at Bedford Court and my family and I have always been both grateful and impressed by the staff dedication and skill at providing excellent/reassuring care. It has been especially impressive how well Bedford Court has dealt with the pandemic and all of the associated complexities. I feel confident knowing that my parents are and have been well cared for, especially under such difficult circumstances. The staff (from sales, reception, maintenance, dining service, recreation/activities, volunteer office, rehab, nursing/medical, and administration) are extremely competent, caring and helpful. The communication is exceptional and it seems like the employees are quite happy. There also seems to be unusually low turnover of staff, which signals a solid organization and community. I wholeheartedly recommend Bedford Court to prospective residents and their families.

I live in California and my parents are residents of Bedford Court. They moved in just months before things shut down with COVID. The staff has been incredibly kind and supportive to them and to me during this wildly chaotic and stressful time. I highly recommend this community.

The moment I entered Bedford Court for my first visit I new it was the perfect place for my mother. I visited numerous other communities as well but none gave me the feeling or peace of mind that my mother would be in good hands. My mother has been there over two years now and has enjoyed her time there. I am continuously reminded that we made the right decision.

Overall we are satisfied with the facility and the services offered. My aunt began as a resident of independent living 18 months ago, and was very happy. She became ill and was in the hospital and was unable to return to independent living. The transfer process to assisted living was very easy and smooth. Since being in assisted living, COVID restrictions began and the family is unable to visit. However, we feel at ease that she is comfortable and well taken care of, as the staff has maintained communication with us regarding her care.