Avendelle Assisted Living Shepherds Vineyard

Reviews

My mother lived at this facility for over a year and although it is picture perfect looking, it falls short in providing a caring, dignified environment. Avendelle costs over 8K a month, yet the food, staff, and activities provided do not reflect the high-cost. - POOR FOOD AND SMALL PORTIONS Avendelle's model does not include professional food service instead, the low-paid staff is expected to cook on top of there other duties. This has extremely poor results, food is over-cooked, unidentifiable, and repetitious. Sandwiches are served with one slice of 'luncheon meat' and the staff has stated that the permitted portion size when chips are served is three chips! Also on several occasions, the house ran out of milk before the end of the month. No new milk was provided until the new month's groceries arrive. - CONSTANT STAFF TURN-OVER We've been told that Avendelle pays less than other providers...and it shows in the constant staff turn-over. There were times when managers were working multiple shifts because staff simply did not show up or quit mid-shift. Four months before Mom moved, a new director was put in place to fix the many problems - alas, we saw no improvements and unfortunately, things appeared to be getting worse! - LACK OF ACTIVITIES Avendelle's activity calendar is rarely followed. Residents usually set in front of the television for most of the day and they are shuffled off to bed soon after dinner ends - at 5:30. Don't be wooed by Avendelle Maynard's new home-feel and tasteful decorating - in this case, beauty is only skin deep. Note: This review covers our experience from 2018 to 2019.

They are taking good care of my loved one at Avendelle. The staff are nice and they encourage the residents to be active. He is not a fan of the food. This community was the best option for us. The community is clean and I would recommend it.