120 Vision Park Dr, Shenandoah, TX 77384
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Meals & dining
Value for cost
My husband is in the memory care unit, and he is very comfortable here. And he is very happy because they really treat him well. I would definitely recommend this community to others.
Find another place. Meds not given properly, understaffed, upper management and corporate are rude and not easy to work with. They don't return phone calls. They have their own agenda and that is to make money and make it the easiest way they can. Unfortunately, that doesn't include taking care of their residents in the best way possible. Too much turnover from top down. No accountability and not much care. They will reply to this saying they want to talk about the experience but my family tried and they don't want to hear bad things and certainly don't want to fix things. We have had other family members in other places even during covid and the experience is much more pleasant, the staffs are much more caring and attentive. Wait for their response...there will be fake concern and excuses. Please do yourself a favor and find another place. Don't waste time here. They are simply not worth it!
Response from Avanti Senior Living at Vision ParkOctober 23, 2020
Your loved one's health and safety always come first, especially during this challenging COVID-19 period. Our team members continue to administer care with our residents’ best interests at heart, and communication and collaboration with family members like yourself continues to be an important component of this. We’re incredibly disheartened by your disappointment and take your concerns very seriously. Please connect with Vision Park’s executive director directly at [removed] so we can thoroughly address your comments in a more appropriate setting.
Please look around. Over promise and under deliver big time. Mgmt and nurse not friendly, condescending and fake. I can only imagine after my dealing with corporate office that it comes from the top. Please go to a place that is real - that shows real care and concern not just something turned on for show when you visit. The place is very nice to look at but that’s all. No true schedules for laundry or cleaning and ask how long it takes to answer an alarm button and make them prove it. You will be astonished. Kitchen turned over at least twice, management team turned over 3-4 times and that’s in a year’s time. Turnover with fitness directors, activity directors, executive directors etc. if the place was so great, people wouldn’t leave in the numbers they have. All you will get are excuses. Do yourself a favor and look elsewhere. Please trust me on this. I wish I could talk to anyone considering this place. Buyer beware!
Response from Avanti Senior Living at Vision ParkJuly 13, 2020
We’re very disappointed by your feedback, particularly your characterization of our health care professionals. The experience you describe is completely contrary to our standards of care and the expectations we place on all team members. Residents are family at Vision Park, and our efforts mirror the experience we’d demand for our own parents and loved ones. Far from just looks, we’re committed to offering the best possible services to our residents. This includes prompt compassionate care and maintenance, which are key in ensuring the comfort and satisfaction of everyone who lives at our community. Please call our home office at [removed]. We would like to address your concerns directly and learn more about your experience at our community.
My mother was one of the original residents at this facility. She began on the assisted living side and has since moved over to memory care. The caregivers here are awesome. When they opened, several workers from her last facility went there. While there has been a lot of rotation in the admin team over the years, I can honestly say I feel that they have all done an outstanding job while there. It seems that the residents’ complaints at every facility are the food...and there have been none here. That speaks volumes!
As a resident of Avanti at Shenandoah for a year and a half I would recommend if you are looking for this service look elsewhere. For the past three months all of our complaints to the residence council meeting then submitted to executive director have gone on answered . The food service and selection is poor,my room has not been cleaned in two weeks
Horrible. My Dad has been there for 6 months and the turnover has been crazy. The follow up is lacking and consistency is horrible - at best. This place charges as much as other, more established places and continue to charge as much while they figure out how to run a business. Very disappointing. Don't believe the sales pitch. So far - that's all it is.
Wonderful, family environment. The staff cared for my mom with loving hearts. Wish her stay could have been longer.
Enjoyed lunch and tour. [Name removed] was very graciousness and informative. The whole staff was friendly and engaged meeting residents. Thought the place was lovely and very well maintained.
The lady we spoke to and visited with, [name removed], was very helpful in helping us find a good fit for my mother in law's home. She went above and beyond to help us. Since this location is for assisted-living and we were not needing that level of care. She helped us locate other locations to visit and even called to check prices and availability before we made the drive over to them. Thank you so much for all the help [name removed]!
Beautiful facility. Unfortunately, it is not within my friend's budget.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.