Atria Encino Terrace

I like The staff very much, they are very attentive and always friendly and I enjoyed being here very much. I especially love going to the dining room.

The cleaning staff is amazing , they are always keeping the room organized and smelling wonderful The food is GREAT ! Different type of food and there’s so many different activities to do that keeps you busy.

I love everything about Atria especially all the helpers and the staff I love being here

hi my name is [name removed] I’m staying Encino Terrace and it’s a it’s a lovely the dining room especially I like I’ve been in other places on tours the tables are very close together. It’s like a cafeteria but here it’s totally different. There’s plenty of room between tables and everybody I’ve met here has a smile, and they at least they smile at me. Maybe it’s because I look funny I don’t know but anyway, they are the food sex. The food is just fabulous and [name removed] the chef. he really cares about his food because every single day he comes out to make sure everybody’s happy and if you’re not happy, you tell him and he’ll fix it and they’re all like that everybody that works here at the pet that I have met that I have had words with they’ve always had a smile. So as I said, it’s just a smiling place and yeah, if you wanna move into an assisted living home, this is it And if you want to say hi to me, I’ll be in the dining room three times a day on the right hand side with a big mouth

My loved one was a resident at Atria Encino Terrace. Overall, our experience at this facility was very good. The cleanliness and friendliness were great. The staff and care services were very good. The activities were okay. I would recommend this facility to others.

I’ve lived at Atria , for some years now and loving it. The Activities program is wonderful and full of energy, the food is good, the building is always clean and my care staff are wonderful. The managers are very friendly and willing to help when needed.

Like what I always say it’s not a perfect community but you will feel it’s a big family that all staffs and residents have a big heart to care and love each other. Staffs are very friendly, hardworking, trustworthy, caring, helpful and very knowledgeable. They have a good activities around the building that the residents can join and they will not get bored.

I have been living for a long time. What like about my living here is, Happy hours because I love music and dancing, I enjoy my meals especially my desserts chef [name removed] is wonderful, I enjoy weekly outings to shopping and casinos, parks, malls,restaurants, spending time with [name removed] is always fun.

I leave at this community for almost a years, and I love it. I have made a lot of friends in the dining room we are called a happy table we are always laughing. I love being out of the community with my friends we went to the casino and had a blast. Everyone loves my cat that helps me make more friends. Overall I love living here wouldn’t go anywhere else.

They have been wonderful overall, but there have been some difficulties along the way. I just encourage people to be on top of things and advocate for your loved ones instead of relying on them to do everything.

I recently moved my Aunt into this facility and could not be happier with the care and consideration provided to us by [name removed]. He made tge transition as nice as possible. I am looking forward to watching her be a part of this wonderful community.

We chose Atria Encino Terrace because they were very professional, quick response, and just great all around. The staff were very helpful, pleasant and welcoming from the get go. My father was hesitant to come at first, but felt very comfortable and right at home. Everything has worked out much better than we could have ever hoped for. I would definitely recommend Atria to others looking.

We had a bad experience all around. They were extremely understaffed, and administration overpromised the level of care they could provide. The care staff themselves seemed fine, but they just couldn't provide the service and care that was promised. They were supposed to help feed my loved one, and they didn't. They did not listen to us voice our concerns as a medical condition that arose worsened, and we had to call an outside nurse to provide the care they should have provided themselves. When we left, they tried to charge us for services that were not rendered. So be very upfront and clear when you're singing the contract. This was nowhere near what we expected from an Atria community. It's like thinking you're going to a Marriott and you get the Courtyard Marriot instead.

It's clean, and a good place overall. But my family member didn't find people to be very sociable. And Encino Terrace didn't introduce him to anyone, which he was a little disappointed in. The staff are very friendly and nice though. There were extra costs he wasn't expecting, and he's still a little confused as to what services he should be getting for what he's paying.

I would tell others looking into Encino Terrace that the staff are really really helpful and friendly. The have been super accommodating and the communication with the family has been wonderful -they keep us well informed. Overall the care my loved one has been receiving great. I would also like to add that [name removed], the director is excellent. I would highly recommend Encino Terrace Senior Living.

It's a friendly, very nice place. My mom is happy there. She's been in several place, and she likes this one. We're completely satisfied, and I think it's a really good value for the money.

Staying at Atria Encino Terrace is a nice place for elderly people. Their staff are all friendly. Cleanliness is the number one priority for us. Caregivers are all accommodating if you need them. The food is delicious and lastly, their activities are great.

My experience here at Encino Terrace Senior Living has been an extraordinary experience. The staff has a special talent that seems to have the "pulse" of what is going on here.

Staff is always courteous, willing to help out verbally or physically. Always helpful with any questions I might have. If no answer is available, they will seek out someone who might know! As far as cleanliness, it is always immaculate to the touch and never fails to impress each and every individuals. High marks to good food and well prepared. Good marks to activity personnel and hired individuals to exhibit and teach enlightened courses throughout the days of the week.