Arcadian Cove

Everybody at the Arcadian Cove community is so nice and helpful, and based on the experience we have had so far, we would absolutely recommend the community to other families looking for a place for their loved ones.

They have given us good peace of mind knowing that our mom is somewhere safe and being looked after and getting the help she needs as she needs it.

Arcadian Cove is amazing to their staff and residents. They are always taking their residents on trips and posting them on Facebook. It is a cute community and very clean.

Everything they did was absolutely top notch! The only reason why my friend had to move was because he had to go into a nursing home. He could no longer stay in assisted living as he needed two people to care for him, so he no longer qualified. He loved it out there at Arcadian Cove and they were very, very accommodating for him. They even wrote and sent him flowers when he was in the hospital. They were top notch and I would definitely recommend them to family and friends - if they need that type of service.

Arcadian is the 3rd facility that my mom has stayed in. Cons: 1. Too expensive. [amount removed]a month for a small room. 2. Food. Worst of all facilities. 3. No nurse. Have been trying to fill a nurses position since April. 4. Missed medications. About once a week mom has not received her meds. Unacceptable. 5. Front desk screening. Nobody at front desk about half the time. Screening is not being done. 3 covid outbreaks since April. 6. Management is inexperienced. Which I'm sure has led to the current problems. 7. Provisions inventory. The facility is per contract supposed to provide certain items. They are consistently out of these items. Pros: 1. Cleanliness. 2. Staff. Friendly, caring and helpful for the most part. 3. Activities. Put a lot of time into activities. Maybe too much. Overall grade B- .

We chose Arcadian Cove because of the friendliness of the staff, the information during the tour, and the cost. The room sizes here spacious and large compared to some others that we looked into, residents can get around easily with a walker. When she first moved in, the food was chef prepared. It has changed since then. I would recommend.

Arcadian Cove went above and beyond to welcome my mother. I'm so appreciative of their kind, loving ways. I felt completely safe their current covid protocols and can reach my mother anytime I like.

Unfortunately, Arcadian Cove did not work out. They were not licensed to care for my father in the way he needed. He only needed his blood pressure taken from time to time and they could not take his blood pressure. The staff were friendly. The facility was clean.

I have a family member who lives in this facility and I’m in and out all the time and the lady who sits up front her name is [name removed] is the rudest lady there you ask her a question and she says she don’t know she will find out and when you ask her again she still doesn’t know. the residents complain about her. And I don’t know why she sits up there she is not trained for that position. I’ve seen here on her phone multiple times and playing word search. The care staff are wonderful the do a wonderful job taking care of the residents. The housekeepers do a wonderful job making sure this facility is in great shape.Thank you

I have a family member that lives at Arcadian Cove and I want to brag on [name removed]. She is an amazing person and goes above and beyond her job to help out the facility, i have spoke with her on several occasions about our concerns and she has always gets them resolved. Seems like watching her work she knows how to do the job in every department. Anytime you go in to speak to [name removed] (the ED) she is never there and no one knows when she will be back.. I have to go [name removed] to get the answers I need and she's always there to answer them. I think you could run the place by yourself! THANKS [name removed] FOR THE AMAZING JOB YOU DO.

My dad has been at this facility for several years and I just wanted to say that I could not be more happier of where my dad lives. The staff has always treated my dad as if he is family and I love that about the facility. In my opinion Arcadian Cove is great in everyway couldn't ask for any better. Arcadian Cove is doing things the right way they have love compassion an they CARE!

****Great Staff -Great Place****** Arcadian is a wonderful community! My mom lived at Arcadian for the past two years. Unfortunately, she had a surgery that has made her decline and was no long able to stay at home at Arcadian. We moved her to [name removed]. We miss Arcadian so much. I loved driving up and seeing mom and the other residents on the front porch rocking in those white chairs. Sometimes I would stay in my car for a few extra minutes to watch them laugh,smile and enjoy eachothers company. The staff at Arcadian is fantastic! The lady that runs the building [name removed] came To visit mom twice in the hospital and many times in rehab. She even gave me her personal phone number. I called her so many times to ask what should we do? She would just put me at ease with that sweet voice and say we will support you in whatever you need to do and we will be here to help you. I can’t tell you how that made me feel. My whole family is missing everyone that works there. We were and our one big family. I feel like everyone at that building were truly invested in my mom,me and my family. They even helped me find placement for mom. This building may not be the newest or the biggest. It doesn’t have a swimming pool, movie theater but what is does have is caring and compassionate people who love our loved ones as much as we do. I would recommend this community to anyone and everyone.

Nightly checks are not made on residents. No one answers the phone at the desk at night. Rooms at Arcadian Cove do not appear to be cleaned on a regular basis. Carpet in halls and rooms (have seen a few) need to be vacuumed regularly, cleaned and/or replaced. Directors are not visible or available. Food services are lacking in that many items are on offered lists but not available. 2 lunch or dinner options are available but servers are frequently “out” of one of the choices. Food is often prepared poorly. A peanut butter & jelly sandwich may have only peanut butter.

We had a tour with another person due to the manager being busy with other things at the time. Our guide was attentive to our questions. The place was impressive all the way through. The studio apartment was the only one we were able to see at the time. We were impressed with the size and update decor. Very modern looking place all together. The activity planner looked awesome with variety of things for residence to do. Facility had many communal areas. Pros: Modern, clean, smelled good, friendly staff, convenient location, close to our house, residence looked happy being there. Cons: Wished could of seen a one bedroom apartment. Can't think of any negatives really.

Beautiful and friendly facility!

Mom is settling in. They are very good to her there. She really seems to be getting acclimated to the place. She is making new friends and her health is even getting better since she has been there. Things are wonderful.

They do an absolutely wonderful job at Arcadian Cove! The staff are personable, compassionate, and very friendly! My loved one was nervous about the move to a community, and they really bent over backwards to make her feel welcome! She really seems to be enjoying it here!

The staff members at Arcadian Cove have all been professional, considerate and very friendly. My Mothers says if she can't be home there's nowhere else she'd rather stay. She seems very content. I appreciate everyone at Arcadian Cove.

Great place! probably my favorite