Applewood Place, A Juniper Senior Living Community

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53 Reviews

• (27)

  A Place For Mom

• (23)

  SeniorAdvisor.com

Our loved one was moved in the Applewood Place community, but unfortunately shortly after she had passed away. During the short time she was there, they were very caring and loving towards her and our family.

Our loved one has declined in the Juniper facility. I my opinion it is poorly managed and basic senior care requirements like locking the wheelchair bake when returning the resident to their room, and leaving them unchecked from dinner to bedtime is dangerous for some elderly. This continues to happen after months of expressing this concern. Injuries requiring trips to the ER have become numerous. Maintenance issue like cleaning blood,and accidents out of the carpet and leaking toilet and wet floor take days or weeks to resolve, even with multiple request. Promises of being able to order anything on the menu have proven to be frustrating because they frequently are out of four or more items at once. And Atria would leave fruit and cookies out after dinner. Not Juniper. Very disappointed since Juniper took over this facility. I feel sometimes the residents are mocked and disrespected by an unsupervised immature staff. The best caregivers have left.

This facility is no longer run by Artia. Juniper has recently taken over. 2018 reviews reflect the quality of an Atria facility, and Juniper runs a lower quality operation in my opinion. They are attentive though the sign up process. However months later -the toilet leaks for over three weeks and we have to be responsible for making sure the water is off the floor to avoid slipping hazard. The carpet remains unsanitary after accidents and from the facility flu outbreak. Numerous request week after week produce nothing but excuses, such as, parts ordered hasn't come in......what's Home Depot for? What about safety????? What about germ control????? Undelivered medications that can't be verified because that person went home?? Bandages that can't be changed because there's no nurse on site even thou leaking blood. Loved one told to sit in that chair and not move after falling and fell again because they needed to go to the bathroom and all the falls happened because their walker hadn't been left in reach by staff. The ER could have been avoided if only the staff had put their walker in front of the chair, or inquired do you need assistance. If your loved one can't push their call button for help because of a high fever, laying in diarrhea, or they hit their head falling, I recommend avoiding Applewood JUNIPER. In an effort to understand the unending and difficult demands put on the staff of a senior care facility overall, and new management transfer, my patience has now run out as more and more basic senior care requirements go array. I feel there is now poor management of this facility