24 Hour Home Care - Encino

17141 Ventura Boulevard Suite 205 Encino CA 91316

866-465-5993

for a local A Place for Mom advisor

Overview of 24 Hour Home Care - Encino conveniently located in Encino, California

At 24 Hour Home Care - Encino, we provide a range of community features. Ground floor units are available.

Community highlights at 24 Hour Home Care - Encino

Community Certifications

We are home to residents age 55 and above.

Pricing at 24 Hour Home Care - Encino

Room Type
Monthly Range* (USD)

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of 24 Hour Home Care - Encino

4.3 of 5 Average rating
31 Reviews
Reviews gathered from across the web
(16) A Place For Mom
(15) SeniorAdvisor.com
  • Beware!

    I am writing this review based on my personal experience with this company for my dad. This company from the start promised caregivers that would best suit my dad's personality. From the start there were multiple caregivers coming into my home. There was no stability of who was going to take care of him. My dad has dementia and needs consistency. I had to keep calling representatives to constantly replace poorly experienced caregivers. They would come into my home, leave my dad in his room and fall asleep in the living room on my couch. Another caregiver, refused to leave my home when I asked him to leave because he was sleeping in my kitchen. He actually got mad that I wanted him to leave. I was on the phone with a representative during the whole incident. The company also called him and told him to leave yet he didn't! I have no idea how they are employing people who are extremely unprofessional. It doesn't stop there! My dad who has had brain surgery fell 2 times under caregiver supervision and hit the floor with his head. We had to take him to the hospital. For the care that I am paying for and expecting this should not be happening. I made the company very aware about my expectations and complaints multiple times. They tried to change caregivers but continued to send me unqualified people who could not do the only thing I asked for which was STAY BY HIS SIDE. This is not the care I want for my dad. However, these were just a FEW of the experiences from the care my dad received. I talked to the manager [name removed] who was understanding but too little too late to make things right. There were multiple chances and opportunities for this company to give the service they promised. I preferred to go with another company that will make sure they employ quality caregivers. 24 Hour Home Care is aware of all my complaints and about this review. Extremely unfortunate to have to experience this I hope no one else has to.

    Review originally written on A Place For Mom

    Beware!

    I am writing this review based on my personal experience with this company for my dad. This company from the start promised caregivers that would best suit my dad's personality. From the start there were multiple caregivers coming into my home. There was no stability of who was going to take care of him. My dad has dementia and needs consistency. I had to keep calling representatives to constantly replace poorly experienced caregivers. They would come into my home, leave my dad in his room and fall asleep in the living room on my couch. Another caregiver, refused to leave my home when I asked him to leave because he was sleeping in my kitchen. He actually got mad that I wanted him to leave. I was on the phone with a representative during the whole incident. The company also called him and told him to leave yet he didn't! I have no idea how they are employing people who are extremely unprofessional. It doesn't stop there! My dad who has had brain surgery fell 2 times under caregiver supervision and hit the floor with his head. We had to take him to the hospital. For the care that I am paying for and expecting this should not be happening. I made the company very aware about my expectations and complaints multiple times. They tried to change caregivers but continued to send me unqualified people who could not do the only thing I asked for which was STAY BY HIS SIDE. This is not the care I want for my dad. However, these were just a FEW of the experiences from the care my dad received. I talked to the manager [name removed] who was understanding but too little too late to make things right. There were multiple chances and opportunities for this company to give the service they promised. I preferred to go with another company that will make sure they employ quality caregivers. 24 Hour Home Care is aware of all my complaints and about this review. Extremely unfortunate to have to experience this I hope no one else has to.

  • A Disaster

    We used 24 Hr HomeCare's services for three weeks, and it was a disaster. I indicated very specific needs for my loved one including the ability to transfer my loved one and knowledge of Hoyer Lifts. About 80% of the people they sent over were not up to snuff. Two people that came were excellent, but the others were not trained properly for our needs. I had to call paramedics seven times in the three weeks we used 24 hr, and I called the company many times to reiterate our needs, but nothing changed.

    Review originally written on A Place For Mom

    A Disaster

    We used 24 Hr HomeCare's services for three weeks, and it was a disaster. I indicated very specific needs for my loved one including the ability to transfer my loved one and knowledge of Hoyer Lifts. About 80% of the people they sent over were not up to snuff. Two people that came were excellent, but the others were not trained properly for our needs. I had to call paramedics seven times in the three weeks we used 24 hr, and I called the company many times to reiterate our needs, but nothing changed.

  • [Removed]Officer. Very good services. Expensive, but probably a tax write off They do everything including helping to outfit the home with accommodations.

    Review originally written on A Place For Mom

    [Removed]Officer. Very good services. Expensive, but probably a tax write off They do everything including helping to outfit the home with accommodations.

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Community Details at 24 Hour Home Care - Encino

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      Senior Housing Types Provided at 24 Hour Home Care - Encino

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