1-20 of 48 reviews
Wonderful and Comforting Care Stephanie - Child of resident/client
I would recommend them to others. The quickness they respond to any questions you may have. The caregiver quality is really nice.
They are very open to requests. They are always willing to help you and your loved one.
anonymous - Toured community
Difficulty connecting with provider. Service seemed less personal. 8 hour/week minimum commitment was too rigid to begin with, so we went with Care that was more flexible.
I feel our experience with Premier Senior Care was very good. [Removed] responded right away, and the process was very quick. We were placed with a caregiver almost immediately. The caregivers were great. They were always on time for their shifts with really good transitions in between, and they communicated really well. I do wish they had had more empathy. They did their jobs well, but didn't seem to have a lot of compassion. They prepared meals for my loved one, helped her dress, helped in the bathroom, and did small house tasks. One thing I wish that the company did differently though is that I wish their billing process was bi-weekly instead of monthly. Overall though, The care was great, and I'd recommend this service to others.
Good care and comfort anonymous - Loved one of resident/client
I was happy with the care from this service. The staff was friendly and able to get us someone to come to our home for the care needed. The care taker was friendly and very helpful. We did like that she arrived on time. We like that she was willing to help us with all the care and personal assistance. We would recommend this service for other families.
Great home care! anonymous - Loved one of resident/client
The home care service took great care of my loved one in her last few days. They definitely made her feel very comfortable.
Amazing Caregivers!! anonymous - Loved one of resident/client
I think this company has done a great job at providing great quality of care to my wife and have really been professional. The caregivers have been on time to all of her appointments and really have made her feel comfortable in there care. I would defiantly recommend this place to anyone interested in a great home health company.
Need some improvements...
In the beginning, we had a hard time with [Removed], she was not delivering what she promised. She was also not that reliable on getting back to us but after a long talk things seem to be getting better. As far as the caregivers, my wife really likes them and they take good care of her, but there is one that was having a tardiness issue in the beginning.
Ups and down!
I have stopped the service with Premier Senior Care. Some of the caregivers they sent to me were good and for the most part did what they promised, but there were others who were not as consistent. [Removed] was very good and tried to help us with any problems. We were receiving their services around the holidays so it could have been bad timing, but it still could have been better.
We did not have a good experience with this company. The care was good, but the management was not. We found out that they just found the caregiver that they sent to my father's house through caregiver.com. We no longer use their services.
Excellent caregivers !! anonymous - Loved one of resident/client
I am very pleased with the services this company has been providing my mother, the caregivers have been absolutely wonderful. The lady that comes to my house everyday to take care of my loved one even noticed that her medications where wrong and made sure to rush her over to the drug store so that they could correct the mistake right away. I am very appreciative of there services and what they have done for my mother.
anonymous - Toured community
Premiere Senior Care listened to my concerns about my mother, and worked very hard to find an appropriate care giver. We really appreciate their help!
They absolutely did a great job. anonymous - Loved one of resident/client
They absolutely did a great job. They were fantastic! They were both helpful and reliable, and we didn't have any complaints about their service at all.
Mom Wants To Be Home anonymous - Loved one of resident/client
The services we get from this agency has been going fine and helpful since my mom wants to stay in her home. The caregivers are on time and understand what is needed from them. They maintain my mom's home and don't leave a mess. I would recommend their services to family and friends if needed.
In Home Care anonymous - Toured community
This in home care giver service was excellent. I was not happy with the care giver that came to our home due to they would fall asleep at night when she was needed to watch over my father. She did help with a few meals when needed. She did not attend to some of his needs and they were over looked. We were ab;e to get last minute care giver due to Rebecca being able to assist us at the last minute. I would recommend the service to others.
I'm satisfied. My father is happy. anonymous - Loved one of resident/client
I'm satisfied. My father is happy. They have been reliable and very good to work with. We are very happy.
They did a tremendous job. anonymous - Loved one of resident/client
They worked with us very briefly, but the part that really mattered - getting set up in the beginning - was wonderful. They did a tremendous job.
Pros and cons anonymous - Loved one of resident/client
This experience has had its share of ups and downs but we're hoping it gets better. What I can say is that from all of the agencies we've worked with this is one I'd recommend although there have been a few issues. The main things was finding a replacement when our original caregiver called in sick after the first day. It took the agency four days to get a replacement. Thank goodness we weren't in dire need of the help. Since addressing the issues Rebecca has done her best to make things better.
A Good Experience
It has been a really good experience working with the Premier Senior Care service. The caregiver that comes to help my loved one seems to be doing very well and I think that things are going to keep getting better.
They are doing a really good job
Things are going well and they are doing a really good job with Mom. Things are good and she is really happy with the caregiver that she has.
Rebecca's team was wonderful. anonymous - Loved one of resident/client
Rebecca's team was wonderful. There were a few times that the caregiver got the flu, but they sent a replacement. They did a good job, and we never had any issues with them.