Viva Senior Living

What sticks out the most to me about The Hearth at Greenpoint would be the very caring staff members. I would highly recommend this facility to others.

My mother was placed approximately two months ago in memory care of this facility and recently passed away. During her brief stay, I found the faciliy to offer an array of actitivities for the residents to keep them busy and involved. Place is clean and staff friendly. My mother was always clean. Meals were nutritious. Always felt she was safe. Placing a loved one is never an easy decision. Based on my mother's brief stay, I would recommend this particular facility.

Our family had an in person tour and it was a really nice tour experience, and their staff has periodically continued to follow up with our family and check in on us to see how we are doing.

A neighbor of my Mothers found this location as I live out of state have been away from Albany for over 30 years. [name removed]and I communicated by phone and text for about a week. Upon moving my Mother in from the beginning the Staff, Nurses and others were Awesome.I highly recommend Phoenix of Albany.

They had an exercise group, and the price is the same as other places but they offered less care, that was needed for my loved one.

First of all, it has been less than 24 hours and my father is already doing and feeling much better. I have desired for my father to be in an environment where he would be in an activity driven community well, The Viva Senior Living "Experience" has answered the call many many times over. I appreciate the warm and caring "good vibes only" my brother and I received during our very first visit. Special Thanks to Ms. [name removed], who worked and walked with my family and I every step of the way. I'm so grateful, I believe my father will live a longer, happier and more joyfully productive life now that he has been blessed to be apart of Viva <LIFE> Senior Living Community...

Very clean and friendly facility. Only place in the area with two bedroom suites. The staff really cares about each resident.

They are easy to work with, they were kind. They helped us through some difficult choices. My mom didn't end up staying there very long, but they were always willing to assist. They were constantly giving feedback. Overall, a very good group of people.

The fix all the same meals for everyone so they could work on having more food options that cater to those who have certain dietary restriction's such as diabetes. Even though our loved one does not always participate in the activities, the activities they do have there are great. They are able to maintain and correctly manage our loved ones medication and provide good quality care so the value is definitely worth it. They have a doctor that comes around once a week to assess the residents and so for that we would most definitely recommend this community to other families'.

The staff are very friendly and welcoming. My loved one said the food is good, he seems to enjoy it and they give him seconds if he asks for it. They also seem to have a lot of activities with a lot of variety. They have shopping trips, and today they are going to a restaurant. They generally try and do something at least once a week, as far as trips go.

We really weren't there long enough to give you great feedback. The food during the 3 days my loved one was there was fabulous!!!!! Unfortunately my loved one was needing a good deal of help as a result of their stroke. We were hoping for a little more assistance in the first few weeks and that was not the case in the 3 days. Not that care services weren't adequate under normal circumstances but we were promised more during initial days. The only negative was the procedure for getting help - you had to call the desk and ask. In our case my loved one wasn't communicating well and couldn't dial the phone so they had to wait for someone to just happen in.

Our experience at the Retreat of Easley has been great so far. My Dad has been there for 5 months.

We were so happy with Keepsake Village that we cancelled all of our other tours and I am glad we did because everything is working out great. [name removed] the director was born to do this job, she is absolutely wonderful. She really takes a personal approach to everything and knows everyone by name. It is expensive, but she is being well taken care of so it is worth it. I would highly recommend Keepsake Village to other families.

Our family had an in person tour and we thought The Hearth was absolutely beautiful, we loved the community right away. However the community was jut a little to far away and they do not accept pets.

The Hearth is certainly a friendly community, our loved one has been back and forth from rehab so he hasn't had the chance to really experience everything like the activities, but from what we have seen they look great. The entire organization and the staff are just amazing, we would recommend this community to others.

It's been a pretty good memory care experience. The four different wings they have with different types of care have been beneficial. The facility itself is good, and the staff are about average.

We've been very happy with our choice. I feel they've kept us well informed with any restrictions going on with the pandemic. And that's been a big relief. Making the move was a much easier adjustment than we were expecting, for Dad as well as for our family. All the limited care provided in independent living has been good - cleaning, meals etc. My dad tells me everyone on staff is very friendly and kind. He's happy there. He seems to enjoy the food. He likes going on walks, attending music activities, and watching football games with other residents. He's meeting people his age and making friends. They have exercise classes, and transportation to church and appointments and things. We're very happy with them and how Dad has adjusted. He's very comfortable there, and it has gone as well as we could have ever hoped. I have no worries about him. I fell like we're getting a good value, and it's nice to know that additional assisted living services are there if he ever needs them.

Woodland Creek was an extremely nice facility from what we saw on our tour. I would definitely tell others to check this place out

We chose The Retreat at Easley because of the location, it is central to the town of Easley which is where all her family is and the cost was affordable as well. The room sizes at the facility are adequate. The staff were fantastic to us, she was in hospice here and they were extremely accommodating and bent over backwards to help. I would recommend to others looking.

Our family had an in person tour and the community was really nice, but because of the size we thought it might be too overwhelming for our loved one. We also thought because its so big, the personal one-on-one care wouldn't be there as much. However, the community was still really nice and very clean.