Vantage Senior Care

It's a lot of money but it's worth it to spend. She's being taken care of 24/7 and I think that she's very well placed. They have more staff and there's more structured activity. I would recommend it to anybody, they kind of view the home as the residents home, not as a place that they work at so they try to find out thigns about the residents like what they were interested in before they were stricken by Alzheimer's or dementia. My mother liked to sew so they went and got something like a child's sewing kit to keep her mind going and they cook and they do everything they are able to do at their stage of the disease. The staff all has a sense of humor, they are very lighthearted, they know how to deal with people with advancing disease and they know that residents aren't really in control of what they do or say so they're very well equipped.

The nurse was great! Very clean, neat up-to-date. Safe. Loved it

My mother had end stage Parkinsons and we choose Ellen's home for their facility and caring staff. She was there for about 5 weeks until the end. My dad tried to keep her at home as long as he was able but ultimately we recognized she needed professional care. This was my dad's, and my, first experience with facility based care and we were concerned that a wrong decision at this point would be detrimental for all of us- particularly my mother. I am here to say that our intuition about Ellen's Home was correct and that the care they provided (in conjunction with her insurance case workers) was exceptional. It is a small-ish facility that actually is as home-like as you can be yet still provide the range of support that is needed with a cross section of residents. Although we do not have long term experience to report I have no doubt that if needed we could rely on Ellens' Home and the wonderful staff to make this experience as positive as possible for the resident and family. Their work and care for my mother is greatly appreciated.

The whole process went smoothly and all the people we dealt with were helpful, understanding and caring. We felt welcome and found the staff ready to clarify all aspects of this change for our loved one. This openess provided the confindence we needed to accept this transition. Our family feels secure as we adjust to meeting our own needs as well as establishing new relationships with our loved one and each other.Thanks to all involved.

I would recommend - it's a friendly and homey atmosphere. But am leery only because the level of training for the care givers did not seem that good. A few were very good, but some didn't seem to know what they were doing. And of course short staffed, as probably most facilities are.

Ravenswood Supportive Living was nice during the tour we took. However, we didn't find supportive living to be what we needed at the time for our loved one.

Things are going well at Ellen's place. Dad is acclimating well. The staff cares a great deal, and they also treat my dad with respect. They watch over him and make sure that his needs are met! They don't always come soon enough when he needs them, but that is to be expected.

My mother was there for approximately 6 years. Most of the years management and staff were excellent...I never had to worry about my mom being taken care of. Clean place ..caring staff..good food...great attitude and atmosphere. Then ABOUT a year or so they hired a women don't know if she is a nurse or cna....my mom did not like her at all...my mom would not tell me why...and I have to watch what I say so I don't get in any legal trouble...99 percent of the staff there is awesome and caring...but because of the ONE bad apple that the management seems to defend....I would be afraid to put my loved on in there because of her. And I am speaking of the sylvan circle location. I would put a camera in the room to be safe...I wish I would have done that ...but by the time I knew I could...my mom had passed. Let me be clear my mom had 5 awesome years there till the bad apple showed up...the rest of the staff is awesome....

My loved one was welcomed into the community very sweetly. She did not want to be there at all and did not want to move. But they took her by the hand and got her comfortable. And by the next day when I came in to visit her, she already had three friends and was doing great. I've had some concerns about the medical care. She had a urinary tract infection for several weeks. Even after I told them she was exhibiting symptoms, notes didn't get written down and passed on to the right people, so I had to keep following up on it to get it resolved. But it's a good place overall.

This community was nice but I just did not get the feeling that this was the place for my loved one when I walked in.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. We did not feel rushed at all and they took their time with our family.

A case of “ you can’t judge a book by its cover.” The area is on a culdesac close to a busy retail area. The Supportive facility ‘s exterior (housed in the historic old Goldblatt building) is unremarkable. However the interior is lovely and ADA compliant . Everything was beautiful and the only area I felt needed Developement was the rooftop area where I’d wanted to see more greenery since there isn’t an outdoor garden. That said, my standard for not putting my parents anywhere I wouldn’t live were met. [Name removed] the Director of Marketing was excellent, residents know and chat with her. I saw a diverse population of residents playing cards. I also encountered a couple of women who provide wellness programs exiting that had good things to say. My ONLY concern is how long my mom could stay there given her memory issues. My sister and I acknowledge that one day her needs may have them live apart.

Nice facility and very nice people. Had a suite available for Mom, but the pricing was a little higher than I had hoped.

Nice facility and people, but they didnt have room for Mom at this time. Also, they didnt know I was coming for the appt.

I think the place is great. The food that they serve is very good and they have some good activities such as exercise programs and crafts. The staff is very nice but I think they could be more encouraging on the activities. Also, my loved one is very alert, and I feel that they should have more activities that are for residents in the same position.

I was a little unhappy that the cost went up when dad moved into the community. The staff are really nice. Dad liked the food, however they do offer small portions. The community is really clean. They offer numerous daily activities that he enjoyed.

Very homey! A nice place that you feel very confident having your parents at this home. The rooms did not really fit our needs although 2 rooms next to each other would probably work. This home is rather expensive, $4000 each person however it does include all of their wants and needs.

Ellen's appears to be a very nice place that has quality staff who care about their residents. Communication is fairly good with family members as to the status of what is going on. Mom has only been there a short time so it's difficult to share experiences at this point in time.

Very nice. Brand new. Seemed a little unorganized. Very family oriented. Uses wanderguard system. limited activities. No physicians that come to facility.

Our family had an in person tour with Ellen's Home South and overall it was a nice tour experience but what we were looking for, for our loved one we just did not think it was going to be the best fit.