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9.2
Review Score
737 Magnolia Avenue, Corona, CA 92879
the staff are all really friendly and welcoming. As a caregiver I feel very confident about having my dad living there. They are quick to respond to concerns.
Live your best life every day.If you’re ready more freedom and a fun lifestyle, our assisted living community in Corona, California, might be the perfect fit for you.With assisted living, you’ll have assistance with medications, dressing and bathing, as well as services like housekeeping and...
100 Sterling Ct, Roseville, CA 95661
What stood out the most is the very good communication. The food could be better. I would recommend this community to others.
Our community, in Roseville, Calif., in the greater Sacramento metropolitan area, offers assisted living and Alzheimer’s and dementia care, so should your needs change over time, and you require memory care, you have the security of knowing you can remain here, in your home, without leaving...
5480 Marengo Ave, La Mesa, CA 91942
Seems like a nice place... there were a couple of hiccups. Some Medications were forgotten over the weekend. Room space is pretty tight. I am sure it takes awhile until you feel comfortable. Wish there was...
Lease by October 29 and get $1,000 off your rent for the first three months. THAT’S A SAVINGS OF $3,000!*We are continuing to admit new Residents, where possible and appropriate, to help residents and families in need. We will do all we can to help those who are in need of our services now and...
4960 Mills St, La Mesa, CA 91942
Grossmont gardens has been great. They have been great with my father. He is well cared for. Med tech is very good. They communicate very well with me.
Lease by October 29 and get $1,000 off your rent for the first three months. THAT’S A SAVINGS OF $3,000!*We are continuing to admit new Residents, where possible and appropriate, to help residents and families in need. We will do all we can to help those who are in need of our services now and...
Review Score
373 reviewsOut of 10
5 star
48%
4 star
33%
3 star
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2 star
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A Place for Mom has scored Sunny Hill Management Co. Inc. with 9.2 out of 10 using our proprietary review score based on 71 reviews in the last 2 years. Over all time, Sunny Hill Management Co. Inc. has 373 reviews with an average "overall experience" of 4.1 out of 5.
I have a lot to say. More than I can say here. I would NOT recommend this place for: 1. couples that are intent on staying together in the same apartment. They will get separated based on their abilities as they age. 2. Skilled nursing is not actually skilled at all. I definitely would NOT recommend that. 3. It's more expensive. Not only did they charge us more when my mom was moved to skilled, because she was incontinent, but they wanted a separate incontinence program monthly fee. It's more than a la cart. It's double charging in my opinion. 4. Constantly losing all my mom's stuff and clothes. We got so fed up with the rotating workers and lack of personal care. 5. Do NOT tell someone to live here if they have Kaiser. Kaiser will not be allowed in to provide services to residents. And the management does not care.
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Grossmont Gardens in La Mesa, CA
4.0
(147 reviews)
I love the grounds! I do have a wonderful caregiver Monday thru Friday in the AM. They have one caregiver who is not nice at all. She's very intimidating.
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Grossmont Gardens in La Mesa, CA
4.0
(147 reviews)
Food is terrible, a bit run down, but clean.
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Grossmont Gardens in La Mesa, CA
4.0
(147 reviews)
There have been positives and negatives about Sterling Court at Roseville: Positives –the front desk staff is very friendly and not much has changed there with the turnover. I like that it is a smaller venue, with two stories and mom seems to be able to manage. The move in process was fine. The food is okay, but my mom is a very picky, few item eater. The times that I have eaten there it has been okay. The housekeeping is okay, none of it outstanding. Negative - Our biggest complaint is the communication. We have tried, for several months, to get my mom’s charges confirmed. My sister has sent emails, left messages and no response. With the new management, we were told that this would all change, still responsiveness is very poor. We had filled out an in-charge sheet with mom’s ailments, conditions, etc. We put that she does have arthritis. A year into her stay, Sterling with the new executive director, decides mom needs to be moved up a care level because of this. Arthritis was disclosed day one, and Sterling provides NO care or treatment for this. But out of the blue, they want to raise her points up increasing her monthly fee. This executive director and the interim health and wellness coordinator, there has been quite a bit of turnover, were rude and lacked any kind of compassion. Even staff said that the leadership was not their favorite. We are hoping now for the best. It has been difficult to get resolutions to issues. My mom has taken a turn for the worse in the past few weeks, and I will say that everyone has been very compassionate. Since I have never had to deal with end of life, the front desk and wellness coordinator were very comforting. My sister was with my mom today and a gentleman brought her meds. My sister asked what she was getting and the gentleman seemed put off that she asked. He said he didn’t know. For the most part, we are happy with the new management and hope that changes will be made for the better. There is a better spirit in the place. We were told that there were new daily activities planned because their activities as redundant and childish at times. I realize you are trying to give general activities for everyone, but they are boring. The front desk staff are what makes the place tolerable for us. The nurses are nice and do say hi to my mom when they pass. The food service people are also very nice and friendly.
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Vista Roseville Senior Living in Roseville, CA
4.4
(74 reviews)
The caregivers are amazing. Unfortunately there has been a lot of turnover causing daily staff shortages and cutting corners since the new owner took over a few months ago. Promises for improvements have not happened. With the reduced staff there are safety risks , accidents, and an overall lack of cleanliness. I've witnessed residents sliding out of their wheel chairs, fighting with each other and wandering around calling for help that didn't happen in the past. With only three staff members on duty in the common areas, everyone has to wait. Clothes with nametags disappear. Bathing is not happening twice a week as required. Door handles/chairs are sticky, urine stains/smell, brown stains smeared on patio floor, food smeared on chairs from apparent "spills" or where someone got sick which haven't been cleaned up for weeks. Previous ownership had staff working daily to clean and maintain sanitary/safe conditions for residents. Still waiting for conditions to improve.
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Grossmont Gardens Memory Care in La Mesa, CA
3.7
(59 reviews)
We toured Grossmont Gardens and it was okay. The facility seemed a bit old and dark. The apartments were small. I think this facility needs a lot of TLC.
Grossmont Gardens in La Mesa, CA
4.0
(147 reviews)
Our family had an in person tour and the big issue with this community for us was that the rooms were in separate buildings and the residents would have to go outside to get to the dining, activity area.
Grossmont Gardens in La Mesa, CA
4.0
(147 reviews)
We weren't completely informed about how they do their prescriptions with Ron's pharmacy was . We had some issues with that pharmacy trying to get his medication. The few days he was here he was not getting the medications that he needed. The pharmacy needed a doctors note and we were not told that. They need to be more forthcoming with that information for new residents before they move in so they do not have the same issue.
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Grossmont Gardens Memory Care in La Mesa, CA
3.7
(59 reviews)
The biggest issue that I had was that they lost all of my mothers clothing. They were all clearly marked and they lost full sets of sheets and literally all of her clothes. She came with a large suitcase full of clothes and left with a little bag. They could never explain to me where they went. I even told them I wanted to wash the clothes but they took them anyways. They never changed her sheets once while she was here. I could not get a hold of management. Once the paperwork was signed, they will not speak to you. You can only speak to the floor staff which was very concerning. Medications was an issue as well. They were not giving it to her like they should have., When I took her out, she had many more pills that she should have. The regular staff are wonderful. Very friendly and as helpful as they can possibly be. They made an exception for my mom to bring her little dog while she was here and I did really appreciate that.
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Grossmont Gardens Memory Care in La Mesa, CA
3.7
(59 reviews)
My loved one, is no longer at the community. They did not have enough staff. They could not provide the level of care, that was needed for my loved one. They seemed to provide, better care for those in memory care. The food was sometimes good, and other times it was not good. They need to do a better job, of evaluating the residents better.
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Grossmont Gardens Memory Care in La Mesa, CA
3.7
(59 reviews)
The initial reason that we went with Plateau Village at the time because of the experience we had with the director, but unfortunately that person did not stay. They transitioned/were taken over in January and the communication has not been as good as it was in the beginning. The staff who are working with the residents daily really do care about them and that is what matters the most. We would recommend them to others.
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Grossmont Gardens Memory Care in La Mesa, CA
3.7
(59 reviews)
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Grossmont Gardens in La Mesa, CA
4.0
(147 reviews)
It's been a little hard due to the Coivd situation. Overall it's been a pleasant experience. There was just a time when we asked them to fix some blinds in my loved one's unit, and that took them quite a long time to take care of. I think they could be more helpful in introducing a newer tenant to some of the other residents. They weren't able to go to the cafeteria, and meals were brought to their rooms. My loved one still says she doesn't know where everything is and what's gong on every day, so I'm not sure if that's just her, or if it's a lack of communication on Avista's part. They've always been friendly and helpful when I call on the phone. Their public bathroom on the first floor is usually missing the toilet paper actually loaded onto the designated roll are. But I've not noticed any smells, and the common and living areas seem to be pretty clean. Overall I would recommend them to others.
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Vista Corona Senior Living in Corona, CA
4.3
(93 reviews)
Studio base rent is high and level of care would likely add another $1000. Seems like a nice place.
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Vista Roseville Senior Living in Roseville, CA
4.4
(74 reviews)
Turnover seems very high. When I notice an exceptional caregiver, I don't see them there very long. The facility in general is kept pretty clean. The care of the residents could stand some improvement, especially in the area of personal grooming assistance. Care of the resident's clothing is lacking. For the price they charge, better care should be taken when laundering clothes. Clothing seems like it's all washed together in high temperature, so items are quickly worn and ruined.
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Grossmont Gardens Memory Care in La Mesa, CA
3.7
(59 reviews)
Units are very small
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Vista Roseville Senior Living in Roseville, CA
4.4
(74 reviews)
I toured here while looking for a place for my loved one. Overall, I liked the community, but I thought it might be a little too big and confusing for her. Overall, I just did not feel that it was quite the right fit for my loved one, so we continued our search.
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Grossmont Gardens in La Mesa, CA
4.0
(147 reviews)
My mother-in-law was here and a friend of mine is here now too and it hasn’t been great. The rooms are very tiny, everything is too sprawled out, and the activities and dining area are quite a bit away from each other. My friend says that her husband can’t get downstairs to eat so they’ll bring him his food but by the time they get there, the food is cold. The staff is nice and friendly and the facility is kept clean but it just isn’t great.
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Grossmont Gardens in La Mesa, CA
4.0
(147 reviews)
When we toured here, we noticed that it looked more of a run-down, old school nursing home. When you first walked in, the smell hits you and it smells exactly how you would expect it to. It seemed like all of the residents were here just waiting to [Removed]. It was an older building and there had been no renovations in a while. They really could have kept it up a little better. I know this community would have made her feel so uncomfortable. I would not recommend this facility.
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Vista Corona Senior Living in Corona, CA
4.3
(93 reviews)
Everything went fairly okay at Grossmont Gardens. I do feel like I put my loved one in the wrong place due to the level of care that he requires, as the staff were not quite able to provide adequate care for him.
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Grossmont Gardens in La Mesa, CA
4.0
(147 reviews)
There are 4 total Sunny Hill Management Co. Inc. Facilities.
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