Monarch Communities

The staff genuinely cares about the residence including management. The nursing superior in compatence. They were available to us at any time if we had questions. Communication was very good and they kept us well informed. I would recommend this community to others.

Our loved ones room is very nice and the grounds are really nice.

[name removed] what’s a tremendous counselor to sit with. Took her time, explained many things, showed us all around. And took a great deal of time talking about logistics and financing. The folks we met while walking around were very friendly. The facility was immaculate and we were extremely pleased with the precautions and procedures they have in place regarding COVID-19

I feel they were very friendly and fabulous. My loved one was in the memory care area. I would tell my friends that this was a good place. I would recommend it. The room was beautiful and the staffing was good and attentive. The food was great and I was able to have meals with my loved one.

Very nice place. This place will be considered in the spring as we have delayed due to COVID

The community has communicated very well with us and let us know about anything that has come up. It is a small community, but the staff knows our names. In recent days they have allowed us to see our loved one in the courtyard. They make you feel that you are not interrupting them at anytime. They have allowed Face Time or virtual visits to see our loved one, during the lock down.

The staff was wonderful, very clean community. Everything was great. They provided great care to the residents. The residents get to swim in the pool, they play cards, and go to exercises classes. The rooms were pretty good size.

My wife is in the memory care unit, she is in the highest level of care. The are very accommodating to each and every resident. My wife participates in bingo in the memory care unit. She really enjoys it. I have eaten there twice and it was excellent, my wife eats there three times a day and she has never complained. This community has bigger rooms for less money, it has a better value then the previous community we looked at. I would certainly recommend this to a family or friend.

Although I love the place, i feel the assessment was completely unfair. Do they expect cartwheels out of these people for the $$$ they charge. I am very disappointed.

The community is pretty clean. They come in once a week to the resident rooms and change sheets, towels, and vacuum. The staff is very friendly. For what my parents need, they are doing a great job; we like the care. For the most part, we do like the activities although they could probably do more. Definitely a good value for the price.

[Name removed] is a wonderful face for Spring Meadows. Our whole experience has been remarkable. My Dad is a retired teacher and he researches everything and he loved Spring Meadows. My dad moved into Independent Living first, when my mom went into the hospital. The staff visited my mom while she was in rehab. She moved in two months later after rehab, she is Assisted Living. They share an apartment. Housekeeping comes in daily and is kind of a well being check and they weekly change the sheets and towels. I has been great. You really get what you pay for here.

My Aunt is very happy there. She was not happy leaving home but now is very happy and safe at the Hearth of Southbury

As an Elder law Attorney, I have dealt with [name removed] of the Spring Meadows at Trumbull staff on many occasions and I know him to be a caring, compassionate, competent and responsive person, who is capable of getting things done in order to keep the customer satisfied. He is a true professional. I have had a number of clients at Spring Meadows at Trumbull and all of them spoke highly of their home there.

Clean, nice staff, friendly residents, very welcoming.

Facility and staff are friendly and inviting. Nice location-a lot of amenities and programs.

[Name removed] was lovely, gave an excellent tour and is clearly loved by the residents. The facility is clean and warm.

We really enjoyed visiting Bella Terra. We think it would be the perfect place for our aunt. We are working on setting up a time for our aunt to visit.

I toured at The Hearth at Southbury as well as many others. I know as soon as I walked in this was the place I wanted to move to when I was ready. As soon as I ended up in rehab I called The Hearth and said "do you have a place for me" they were so helpful and now I am in my new home and I love it. Everyone is so nice and helpful. I feel so relieved -thank you.

Lovely setting with friendly staff. We were given full attention and had all of our questions answered. The interior was cheerfully decorated. We witnessed happy, social residents enjoying happy hour and dinner.

My mother is a centenarian who has been at The Hearth for five plus years. I have been very impressed with the care and kindness of the staff at all levels. The nursing care is excellent and the aides who help her throughout the day and night are friendly and respectful. She has benefited from activities that provide mental and physical stimulation. They are very good about alerting me to any concerns and in finding solutions for any problems that develop.