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9.2

Review Score

54 reviews
26 communities

FirstLight Home Care community listings

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FirstLight Home Care - San Antonio

305 East Ramsey, San Antonio, TX 78216

Provides: Home Care

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Viewing 26 out of 26 communities

Reviews
for FirstLight Home Care

9.2
Review Score
54 reviews

Review Score

54 reviews
9.2

Out of 10


5 star

54%

4 star

34%

3 star

8%

2 star

4%

1 star

2%

A Place for Mom has scored FirstLight Home Care with 9.2 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, FirstLight Home Care has 54 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
29
18
4
2
1
Date Submitted
7
7
7
Reviewer
2
26
12
0
Care Received
54
1-20 of 54 reviews
Sort by

5.0
SR - Family/Friend
Home Care
February 21, 2024
Verified Review
Review for FirstLight Home Care of Santa Clarita, CA

I would recommend them. I think they did a good job. They communicate well and have some really good care givers.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Esther S - Family/Friend
Home Care
January 18, 2024
Verified Review
knowledgeable staff, highly recommended home care service, reliable care

5 stars across the board, we really loved them all. The staff was knowledgeable on how to care for a person with beginning dementia and the supervisors were extremely accommodating when I needed caregiver and was not scheduled. My mom needed extra help and they found someone with in an hour or so to come to the house.

Friendliness

5

Care Services

5

Staff

5

Value for Cost

5


5.0
Michael - Family/Friend
Home Care
January 10, 2024
Verified Review
Caring Professionals.

FirstLight Home Care is a fantastic company providing excellent care for my wife. I'm on a first name basis with the owner who I communicate directly for any needs. The regular caregiver, [name removed], is very patient and provides excellent care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kim B - Family/Friend
Home Care
December 29, 2023
Verified Review
Highly Recommend

It was a wonderful experience. Helpful and friendly staff. They were very through and guided me. I would highly recommend them!


5.0
Anonymous - Family/Friend
Home Care
November 10, 2023
Verified Review
Satisfied Customer

We use home care services through FirstLight Home Care of Central Orlando for my loved one and everything about our experience so far has been great. The caregivers are responsive to our requests, everyone is friendly over the phone and they do a great job with matching a person that my loved one likes. I would recommend FirstLight Home Care of Central Orlando to others, for sure.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


5.0
J. G. - Family/Friend
Home Care
May 24, 2021
Verified Review
They Made the Best of a Bad Situation

I would give friends a positive referral of first light. They helped with hospice for my loved one. The office staff was nice and polite to work with.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Gary Z - Family/Friend
Home Care
April 7, 2021
Verified Review
Life Saving for Me

The responsive, flexible and supportive. They assisted us three days a week to support our loved one with dementia. They did medication distribution, light cleaning, and light cooking.

Friendliness

5

Care Services

5

Staff

5

Value for Cost

5


5.0
Philip Pomerance - Toured community
Home Care
September 25, 2020
Excellent experience, will use this agency again.

Excellent intake and initial consultation with [name removed]. Then The agency provided a very fine aide for the 6 weeks of care I needed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Amanda Squire - Toured community
Home Care
January 3, 2018
Best Decision Ever!

My parents LOVE their caregivers! After much convincing, they finally permitted my brothers and I to get them some additional assistance. While they were hesitant at first, thanks to FirstLight, it worked out beautifully! My parents actually look forward to when their caregivers come to assist. We highly recommend this company. Very professional, kind, and upstanding. Thank you, FirstLight.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Home Care
October 13, 2017
Verified Review
I recommend this Home Health

I was very happy with FirstLight Home Care of Orlando for my loved one. They come 3 to 5 times a week. They help her get to her appointments. Helps her try to be as independent as she can be

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Home Care
March 14, 2017
Fantastic privately owned company

Our family was in need of an aide very quickly and FirstLight made it happen. The caregivers they sent were wonderful and when someone called off for their shift the 24/7 service filled in the shift in a timely manner. My mother is not easy to work with and they did an excellent job encouraging and providing her shower, toileting and transferring her out of bed. We would recommend their service to anyone!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Home Care
August 19, 2016
Verified Review
We are very happy with their service. They are the best.

We are very happy with their service. They are the best. They have been very helpful, and very reliable. We really appreciate them.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous
Home Care
August 5, 2016
Verified Review
Staff went above and beyond what I expected!

The agency was a pleasure to work with in setting up home care. I was very happy with the staff. They were very reliable, arrived on time, and were able to help me with all of my care needs. They were very courteous. The staff even went out of their way to help me get some exercise.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous
Home Care
July 27, 2016
Verified Review
Great Service

Accommodating to our needs.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Home Care
July 27, 2016
Verified Review
FirstLight HomeCare of Central Orlando did a great job!!

We have used this service twice and each time it was great. The caregivers were very good and went above and beyond. They explained everything clearly when we first set up the service. We will use this service again. I would recommend this home care agency to family and friends.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Home Care
July 13, 2016
Verified Review
I Like The Services

It was a little rough in the beginning on my dad's part. He did not want anyone living with him but the personal aid does their best caring for him. Now he is adjusting well because we reduced hours to 4 a day. The services are fine and I like the personal aid contact. Everything has been pretty good.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Home Care
June 22, 2016
Keep up great work

The caregiver is extremely helpful around the home and the office staff couldn't be more reliable. They even have 24/7 contact service in case I need to call and make changes during the evenings.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous
Home Care
June 13, 2016
Verified Review
Going Well

Service is going very well, very happy with everything

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Home Care
March 4, 2016
Verified Review

My parents have been thrilled with them. They were exactly what we needed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Home Care
February 29, 2016
Verified Review
They have gone above and beyond

They have gone above and beyond everything I could have asked for. They take her everywhere, and they are being good companions to them. When an emergency happened they were right there. They went with her to the hospital and even called someone else to stay with him. I could never have done all that from where I am.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 54 reviews

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